Venture Home

Installation great, but no support

Installation went great, however, i have since run into a issue and my panels have not produced amy electricity in the month of august. Support has been unresponsive, requiring multiple follow ups just to get a reapsonse, and i still dont have a date to get someone to my house to fix it, 3 weeks later. While i recommend getting solar, i recommend doing it through a different company

Home owner

Venture did an excellent job installing our solar system. They showed up on time and were very professional in every aspect of the installation. Thanks for a job well done. Linda & Warren Hall.

Customer Service is the worst I have ever experienced

I had solar panels installed 2 years ago. Since then, the critter guards have fallen off 3 times. The latest time (6 weeks ago), I called the company 3 times to have someone come out and replace them. They no-showed the first 2 scheduled appointments, the third appt was a tech "looking at the type of guards I have and making sure they had the product", the fourth time they came and installed guards that were used, bent, and too tall. They look awful and when I approached the tech before he left to question the work, he said "you'll have to call and make another appointment to have them fixed". I called the VP of Operations and left a message with no response and still have not heard back from the company on when they will be fixed. Do not use this company! Their pricing was similar to others, but the customer service is awful. Go with someone else. They install then disappear.

Scam

This sola panel is a scam please do not get solar panel as you will not see a reduction on your electricity

I do NOT recommend this company...STAY FAR AWAY

I had the worst experience with this company. They make it extremely difficult to get a direct response, and they caused significant damage to my property without ever compensating me. They also refused to send anyone to repair the damage they caused. Reaching them by email or phone is nearly impossible, and when they do respond, their answers are evasive and unhelpful. This is by far the worst company I’ve dealt with, and you will end up being overcharged DO NOT USE THEM.

Fraudulent loan practices, consistent with trafficking

My loan was sold from Mosaic to Solar Servicing. I am a single woman. I was lied to by Solar Servicing, ‘promotional period’ is said to have expired even though the loan period cannot begin until installation completed. Venture claims they cannot intervene. System passed city inspection the week AFTER the loan promotion supposedly expired (18 months after work was supposed to begin). Company SS now threatening to withdraw over $1000 a month from checking to pay interest, memo sent same day as Epstein files released.

complete failure

Venture Solar has completely failed. My initial installation was 9/5, but here we are 3 months later and my project still isn't done. I've had 3 failed inspections, terrible customer service and a severe lack of communication from the firm. Folks, don't make the same mistake I did, go elsewhere.

avoid

After my roof leaked, I decided to install solar panels while replacing the roof. However, the system has only achieved about 80% of its designed capacity. About two months after the installation, my roof began leaking again around the skylight area. The Venture team told me that neither they nor the roofing company they subcontracted were responsible for the issue, since I had signed an agreement to keep the skylight. This is absurd, as I had specifically asked them to fix the leaking issue. They never told me that replacing the skylight was necessary. When their team came to inspect, they only measured the size of the skylights without providing any real inspection or assessment. Be careful when choosing this firm — they do not seem committed to protecting their clients’ interests. The company also does not appear to have a reliable roofing contractor, despite what they claim.

Panel not working

I have 2 panels that have not been working for about a month.

Solar panels

When we first sat down to talk about installing the solar panels, we discussed our bill, as far as the panels knocking down our cost for electric. We were told our bill would be knocked down to almost zero, not including the hookup charge to the electric company. We are paying almost half of what we originally were paying. So we aren’t happy with the outcome.

Do not do solar

I was told after a few months of the solar being hooked up. I would only be paying 64.00. However it's been 1 years now and I am still getting electric bills. I have complained to your partner IGS solar and all I get is excuses or rudeness. Also I was never told I would still get delivery charges. I was lied to by the sales person whom I reached out to several times only to find he quit. Why would I ever agree to pay for solar and know I was still going to have an electric bill. I am paying more now than when I did not have solar. You guys are a rip off and I have asked that the system be removed. The guy from IGS solar refuses to investigate my claim. It is obvious you can see I am getting electric bills and I am paying more now. Who in there right mind would pay more money for solar. Oh I know someone who was lied to. I recall even asking the question several times. I am only going to have to pay 64$ I was told yes. I

Stay Away !!!!!

My Solar was promised to be up and running i. May . I ordered it in February . As of today Oct 2025 it is not working I now have a solar payment and still an electric bill. This is Crazy ! This company makes huge promises and deliver zero from the initial contact with the sales person. who promised we could call her with any issues even after installation , yeah right. Through today there has been nothing but excuses and delay after delay ., which we've been patient and understanding until now.. If you do sign with them good luck speaking to anyone from company on the phone about what our status is . They do not show up as stated. They don't you call you back They will not provide you the persons in charge contact information when requested . Venture Solar are the installers and once they were paid by the bank. It's seems they could care less . This is the WORST COMPANY I have ever heard of or dealt with !! Nothing but excuses and stories . How are they still in business ?? STAY AWAY !! I did see a negative review previous to buying , but there were many good ones , which the sales person explained away the bad ones. Do your research on line if you don't believe me. If you do you won't go near this company . I've had it !! Time to call the AG's office !!

Mitch Jaff

Mitch Jaff is a broker or a third party salesperson . Let's say my whole experience has been a total mess been dealing with him for over I believe 3 years he promises all kinds of incentives and stuff $5,000 he was favored heat pumps I am a disabled person so is my wife I'm actually on the palliative care right now so I really need to get these heat pumps installed he was supposed to put them in before the solar panels went in. Every time I speak to him on my wife does cuz he says I'm not the contract holder originally I was till he conned me the changing my electric bill over to my wife's name. He is a very dishonest person and does not take care of his customers I'm sure you received numerous complaints about this individual . I have contacted several times my wife has two he's complains that we call him at odd hours and text him and bother him he's a salesperson I don't know what we're doing bothering him we just want what was promised to us in the contract my wife's name is kerry bolack . If you need further information you can contact me find my email she'll have when I send this to you. We are now having no alternative to seek outside sources and Mitch works for you the paperwork is in your company name. We are going to file with everyone they can handle this from disability to presenting himself as an employee of your office. He's coming up with some great stories how we go raped in a telephone booth kidnapped out of the country I mean I've never heard such things from a person nor do I care to hear it I have all texts and everything I need I hope someone will get on this as soon as possible because I'm only waiting till the end of next week then I will file with the appropriate authorities thank you for your understanding I am just totally at a loss that you would hire such an individual that takes advantage of people with disabilities thank you in advance for your cooperation and handling manner an expediting it as soon as possible seeing how I have no heat and he promised to get me heat pumps that's the way my solar system was designed to power them he just seems to think it's a big joke not having heat again cuz I'm disabled I believe he's discriminating against me and my wife hopefully it doesn't come down to legal actions I think this is something we can handle at this level if not just let me know and we can take it to the next step then Mitch Jaff

Unprofessional

If you are shopping for solar panels, please stay AWAY from Venture Solar. I'm going to "sum up" my experience with them. Installation/Pre-installation: While inspecting my attic, one of the workers sat on a sprinkler pipe causing the sprinkler head to pop down through the ceiling. I told him when it happened. He attempted to push it back up but it didn't work. After no follow up, I contacted the company to correct this issue. They didn't fix it until after the installation was done (4 months or so). During installation, the workers were unprofessional. Some were walking around my house with a cigarette hanging out their mouth, using poor language, etc. Once the system was installed, they turned it on in March. I noticed I wasn't capturing very much solar and thought it was the time of year. After calling, they sent someone out to take a look. The worker told me half of the solar panels weren't even plugged in. They corrected that. Issue still remained, I was not getting very much solar. Someone emailed me stating that it was because of the trees around my property. I honestly have 1 tree on the property that is not even in the way of sunlight to my panels. They sent someone back out to check out the system. Low and behold, the inverter wasn't working properly. By the time the system was functioning properly, it was the end of August. I went almost 6 months not banking any solar power, paying the monthly installment, PLUS I had to pay for the electricity I used because I wasn't generating even a 1/3 of what they system should have. My monthly bills were $179 for the panels, plus anywhere between $125-$225 for electricity. I complained about this to Venture Solar. They passed the buck stating it wasn't their responsibility to reimburse me for any power. They told me to call Posigen, which is the company that financed the panels. Venture Solar wouldn't contact anyone or reimburse me for all the power I missed out on. I called Posigen and had to explain the whole story to them on what has happened. They stated they aren't responsible for any missed solar, but will "look into" reimbursement for some of the electric bill. I'm still waiting to hear back from them. I worked with Adam Strumpf of Venture Solar, he's the VP of Operations. He wouldn't give me info of who to speak with above him, I assume that's because he probably didn't want his boss knowing the disaster this company created and couldn't manage. This is what happened in my experience, I hope you're smart enough to look elsewhere!

Dissatisfied disappointed

I was excited about this project, but it turned into a very frustrating experience. Before signing the contract, communication was great. After signing, that quickly disappeared. Responsiveness and support were poor, despite promises of strong customer service. It took almost five months after signing for the system to even become operational. And even after the project was supposedly completed, I was left paying both their bill and PS&G at the same time. That is not what I was led to expect. To make matters worse, there were two companies involved—Venture and PosiGen—and it was never clear who was responsible. When I asked for help or clarity, no one would step up. On top of that, they promised me an incentive for choosing their system, but despite repeatedly asking for updates, I have received no response at all. Overall, this has been extremely disappointing and far from the reliable service I was promised. Think twice before signing with them.

just stay away

My usage and amount of panels was not count correctly.It is not possible to connect to them right after you sign contract.numerous messages left,,,

Never trust this cheater company

Hi, My name is Nitin Patel and I got cheated from this company big time like I almost lost $75000. JOSE who first contacted me from this company said I'll take care of you all my life never showed up after installment. Evan after solar installment I was getting very high electric bills, I contacted them again and they make me $12000 cash payment from my pocket to install another panels, what a mass. After spending almost $75000 still my electric bill is $200 per month in summer, ridiculous. I keep calling my sales rep JOSE and his boss RUBAIL NASIR, No one calling me back, No one explain me anything after installation

Roof leak for 4 yrs

My roof leak started 4 yrs now,ever since I got solar,they would come and fix it few months later it would start leaking ...been waiting for over 3 months for them to come fix it

WOrst Experience

I turned down my home solar contract with another company for Venture Solar because they offered me a more affordable process, warranties, and price comparisons. However, after signing the contract, passing my credit check, spending more than two hours inside and outside my house inspecting, and receiving all of my documents and warranties, I spoke with IGS (the financial bank that provided the loan to the company) and provided my personal information. This whole process took hours, days, and weeks. I was waiting for Venture to install solar at my home, but I didn't hear back from them for more than a couple of weeks. After I followed up on my own to give them a call, I discovered that IGS was having some problems with my project. As a result, Venture Solar then moved my project to Posigen, another financial bank. Once more, the entire procedure took weeks, and nothing came of it in the end. The scary thing is that they gathered all of my sensitive personal information, including my bank account. Ultimately, though, there was no follow-up, everything was botched up, and there was no outcome. Are they managing a business, or is it just not funny???? Where are honesty, customer service, and trust????

poor experience

We were approached by the company in early December and got enrolled. They said that the installation would be done within 2 weeks in Jan. This is June and we still have no word from them. They keep giving excuses.

roof leaking

dec put on solar panels , no issues till march roof leaking they came bake 2 times for 20 minutes then said not there issues, not June 1 no call back ghosting my calls an text not in hand of insurance ceiling all wet and mold need panels to come down for new roof no answer next news channels next anyone looking run not one thing that they said what they was going to do that they did all lies

Tim is inconsiderate

We have been dealing with leaks in our roof since the panels were installed. We’ve waited several days for responses for this and when someone comes out to inspect the roof everything appears fine. Now our ceiling is damaged. We asked for someone to check again, the person came today and said that we need a roof contractor “and unfortunately they’re (venture solar) is going to stick you with the bill. My husband messaged Tim who responded that this is our responsibility. I texted Tim who wasn’t considerate enough to text or call back as I requested. After my meeting I called Tim. I introduced myself and he said “how can I help you?” I said “our roof is leaking.” He said “I’m aware” I asked him to repeat what he said because I wasn’t sure I heard him correctly. He then cut me off while saying “your case has been escalated and I have nothing more to do with it.” I will NOT be recommending this company to anyone. Most people aren’t recognizing leaks because they’re probably in the attic. We have vaulted ceilings. This is not ok.

Horrible company

They completely messed up my system size. Now I get no benefits of solar, a huge electric bill and a solar bill! Not to mention that their customer service is about selling the panels. It takes forever to get anyone about issues. When you do theyll blame yourself or someone else. Don't buy here

Horrible service

I have been trying for the past 2 years to solve my issues with state inspection and still have not passed the state inspection. I have called and left massages and no one follows up and I never got anything that I was offered at presentation. Very disappointed with this company.

Liars!!!!!!!!!!!!!!!!!!!!!!

I am a senior citizen on a fixed budget and they promised that my bill will be fixed after their calculations, that the meter would be swapped, that I won't have to pay anything extra to electric company and that my wall which they destroyed would be fixed and looking as good as new. Well, guess what! Lies, all lies!!!!!!!!!!!!!!!!!!!!! My wall was not fixed, and no matter how many times I contacted them to get it done it's been 6 months and nothing was done. I am being charges but the solar and by the electric company double of what I was paying before solar and I don't know how to get out of it now. My meter has not been swapped for the solar meter so whatever extra is produced is not going anywhere. My summer bills with the air condition and winter bills were on the average $220 a month and now with solar my bill is close to $300 a month and it's not even summer. And nobody is replying to my emails anymore, nobody know anything and why this is happening, I am just getting a runaround from one person to another. Nothing can be cancelled nothing can be done that's it. they have me by the throat now and nobody gives a shit about lies their sales people, managers, and other numerous executives feeding us when trying to push their solar on to us. LIES LIES AND MORE LIES!!!!!!!!!!!!!!!!!! I email I call and nothing