James Cosentino | Hobbs, New Mexico | 04/17/2024
Refusal to give service
Titan promised us that they would take our panels down if we needed a roof replace. At this point Titan has refused to get someone there. This is not my only complaint. Our roof adjuster said that the damage was caused by installation of the panels. Titan refused to get the NM energy credit as required and stated that they would. They also did not help in getting Xcel off their hinny to get the solar on line. This company is a mistake.
JW_Raleigh | Raleigh, North Carolina | 04/09/2024
My roof has leaks - still waiting on service to repair
Installation folks were pleasant, kind, professional. At issue now, after 10 months, is my leaking roof. We had an insurance inspector come to they viewed the unsealed nails and screws backing out, causing the leaks in multiple locations. We first called to report issues nearly 4 weeks ago, and are still waiting for an appointment to repair. Ugh.
Very Angry | Cincinnati, Ohio | 04/01/2024
Stuck with a lien on my house and a roofing bill
Titan promised they would get the solar panels on my house, but first I need a new roof that they would finance through the loan. Well the roof went on but the solar panels didn't go on because after just 2 months the finance company wanted a co signer, which I didn't have to have to begin with, and wasn't going to get. Needless to say no solar panels, but I do have a lien on my house for a roof I never would have gotten if they hadn't stated it had to be done to put the panels on. THANKS FOR NOTHING TITAN! I HOPE YOU GET YOURS!
Anonymous | Louisa, Virginia | 03/19/2024
Titan is a nightmare
The only reason they get one star is because it is the only way to review!!!! They get negative from me. I am over a year and a half in with no solar no resolution and a loan on a system that has never functioned. They destroyed my property and have never made anything right. They have breeched their time contract on both locations in the contract from inception of contract and from commencement of the project. They refuse to acknowledge their faults they only want to come do what they were supposed to in the first place. Yet they still can't seem to address this is a ground system not a roof system. Short answer run run fast, they SUCK!!!!
Mesa | Mesa, Arizona | 03/11/2024
Gave them 1 star as 0 was not an option
Worst experiences ever!
Charonda | Memphis, Tennessee | 03/11/2024
Titan Solar Panels
This is the worst company. They are scamming. I Solar panels do not work. If the power goes out they do not automatically start working. No one will answer the phone. I work with Tyler out if Texas and he will not respond to me. I refuse to pay for something that does not work. If I call from another phone he will answer once he her that it is me he will give an excuse as to why he is not answering. Before the install he called and answered every text message. They do not deserve 1 star. Please do not work with this company. BBB I will be calling better BBS next.
Marv lindquist | Boise, Idaho | 03/07/2024
Employee did not examine attic so permits delayed.
Titan could not allow bank to bank payment so I could only use credit card then they charged a fee for using the card. They thought they could resolve issue but never did. Proposed 6 panels on upper roof and did 2. Agreed to put panels near lower edge but went higher and long conduit to bring power down to other panels. I have picture of what they promised and does not match what they did.
Wonda | Eads, Tennessee | 02/29/2024
Titan solar system
It is a really bad deal a scam I was told I would save money on my system. Actually I pay more and I’ve been paying more I do is towed I would not get put a small service charge from the electric company. My bill this month was $235. No mind you I have been going around unplugging unnecessary things. I turn off my water heater during the day I turn off my heat during the day it’s like I’m living in the woods and I’m still paying a high utility bills I am checking into a lawyer right now.
Edgar | Germantown, Maryland | 02/28/2024
TERRIBLE COMPANY TO DO BUSINESS WITH
I AM A TITAN SALESPERSON and so sorry about it, I do not recommend this company at all, and again I am, well was, a salesperson working for Titan Solar Co. No one at this company can help you deliver what was promised to the customer, it is so embarrassing not to be able to even get in touch with anybody to assist you, well me a salesperson, imagine as a customer, to solve the customers promises. I have a customer who was promised some home improvement assistance about 6 months ago, I have called and called and spoken to many people, however no one can help me help the customer some 4 months later, how embarrassing and terrible way to do business. I am so sorry for my customer. Please don't do business with TITAN SOLAR, they are useless, unprofessional and a rip off!!!
Russell Morgan | Weimar, Texas | 02/27/2024
Russell Morgan
I have been 3 years since my installation and still the system still doesn’t work right. No answers no responses!
