Titan Solar Power (Out of Business)

This is my first year with Solar from Titan and I want them removed. My electric bill has increased significantly. They never returned to repair a wall in my house to do something to my electric box and left a hole in a window. I can't ever get in touch with anyone for service either. I am disabled and this crap isn't doing anything but costing me more money. No electric bill they said. Well, mine went up, and I can't get anybody now to fix it without paying another load of cash as a disabled person I don't have. Then they have the nerve to go bankrupt leaving me with a 42,000 dollar bill for some crap that doesn't work

I don't know that my husband and I will live long enough to pay our Solar panels off. The solar credits were poorly explained. Our bills were never over $230 before solar even during the summer. Now, our bills run at least $183 for the solar panels plus around $200 for the electric bill. We always wind up paying amounts over $250. When we have to get a new roof, we will have to pay more to have them removed and reinstalled. I would not buy them again. Nothing has been as the finance company or the solar installer said. Add to that Titan Solar went bankrupt. I am now finding out they have gone out of business. Who now do we call for services? I am getting the run around have a debt with good leap loan & now have nobody out for service with my solar! Where do we stand now with this, going out business yet stuck with a debt! I just had my solar panels installed by Titan Solar 2 years ago and now the solar panels are not producing energy. I attempted to contact the company and was told they were out of business. Solar Edge is replacing the Inverter and I have to find someone to install it

I don't know that my wife and I will live long enough to pay our Solar panels off. The solar credits were poorly explained. Our bills were never over $230 before solar even during the summer. Now, our bills run at least $220 for the solar plus around $80 during the summer. We always wind up paying amounts over $250. When we have to get a new roof, we will have to pay more to have them removed and reinstalled. I would not buy them again. Nothing has been as the finance company or the solar installer said. Add to that Titan Solar went bankrupt. Avoid anyone with the name Titan.

I am genuinely happy, not one issue. Sorry they went out of business tho. Installation warranty witch i haven't needed, knock on wood. Is gone. Always remember a warranty is only good as long as the company is still in business.

I am not finding out they have gone out if business who now do we call for services? I am getting the run around have a debt with good leap loan & now have nobody out for service with my solar! Where do we stand now with this going out business yet stuck with a debt!

I just had my solar panels installed by Titan Solar and two months after the installation, the solar panels went out. I attempted to contact the company and was told they were out of buisness.

My name is Luckana Bortz, and I live in Mississippi. We have a similar problem with Titan, so I just want to inform everyone about this issue. I cannot reach anyone from Titan customer service by phone or email. I had my solar installed by the Titan in Feb. 2023, but the solar power wasn't ready to be used until the end of 2023, and I have to keep paying for the loan. After a long while, I got solar power up and running. But now my roof is leaking, and I tried to call them to come fixed, but I cannot reach anyone, and I just now found out they are closed out. I have many questions, but first. What about the service? Who should I call? What about a customer service and maintenance 25-year warranty? My roof has been leaking in several areas. I really think I have made a very bad decision to have a solar panel on top of my roof. I wish I could take it back. Thanks for reading, and I hope we can find the proper solutions for this matter.

Mi factura de electricidad sigue incrementada y llamo a la compañía de luz y me dicen que debo llamar a la compañía de los paneles. Tengo ya varias semanas intentando contactarlo y me consigo con las oficinas están cerradas. Está basura de Empresa cerró por banca rota. Me gustaría saber ahora quien cubrirá mi garantía o a quien debo reclamar Translation: My electricity bill continues to increase and I call the electricity company and they tell me that I should call the panel company. I have been trying to contact him for several weeks now and I find that the offices are closed. This garbage company closed due to bankruptcy. I would like to know now who will cover my warranty or who should I claim?

Rep and management lied. Horrible service

My panels are on the house, and that experience wasn't the worst. I need a new roof from hail damage and I signed a contract and PAID Titan 5 months ago to get those panels off. They told me 5 months ago that it would be scheduled soon. Apparently the rep I was talking to quit, and they forgot about me. I've been emailing and calling them over the last 5 months trying to just get them to do what I paid them way too much money to do. How hard is it to get a few guys out to unbolt some solar panels? This organization is extremely dysfunctional. Just don't.

Beware of TITAN ! I GOT SCAMMED ! I put another review 2 years ago while trying to get things fixed with Titan,but I was constantly getting the run around. 4 years into having solar panels put on my home,I'm still paying a high power bill along with a solar payment ! I'm wondering if anyone in here has an attorney and if so can you share the information? Kimb8898@gmail.com I also think we need to check into getting a class action lawsuit going. This has been an absolute nightmare for me !

My solor took almost 8 months from start to finish after was told it would be 30 days. They left screws all over the drive way. Left breakers off and left causing all the food to go bad. They never returned calls. After a year of having solor they did not calculate right and we use more power than we create. Our yearly charge is over 1400 dollars and we turned off our hot tub to save money. Wish I never used titan solar. I have co workers who used other companies and do not pay anything and it took no time to get theirs up and running. Please people read reviews. Titan has alot of bad reviews

If your looking to get solar do your homework!! If you didn’t know is that if you don’t have a new roof you shouldn’t put solar on your home (they are not supposed to at all) even if you say they will inspect it of course they will tell you it’s good they want the sale they are In it to make money it’s a scam I have barely had it 2 years and now I’m being told I need a new roof and it’s an additional 11,000 to take the solar off and put it back I’m very frustrated as a single mother trying her best this company has screwed!! me don’t do it!!! Now I’m stuck paying this off the next 25 years and for what it’s literally been one problem after another!!!

Titan is on to the fact that people are learning about them. Now they recruit a 3rd party to do the "sales" pitch - which is riddled with lies and misleading information. Once they get you, you get the contract to sign - that is when Titan enters into the picture. They are the installer and provider, but you may sign because you built trust/rapport with the sales company and all the lies they told you sounded like a no brainer. Now you have a contract that says you will not necessarily save money, you are paying for electricity and you are also paying for Solar. Do NOT do it. If you are in Illinois, contact the states atty. They will at least take the case and the more of us who complain, the less likely they can keep doing this. They have been banned in other states. By they way, the 3rd party that got me was CF SOLAR, they are also to blame and maybe even worse because they tell the lies that convince you to move forward.

April 24, 2024 Back in March of 2022 I was approached by a young man named Jacob Shreeve, who works for Titan Solar. My husband and I had been thinking about getting solar for many years and so I was interested in what the young man had to say. I told him of our interest and that we always liked the idea of having solar when there are power outages so we can still have electricity and also as a way to help the environment. Jacob said we would not only be powering our house on solar during the day but would have electricity if there was an outage. He also stated that after 9PM we would be on the SRP grid at a low cost of $0.05 per KWH. I asked him why we would need SRP if we are operating on solar and he said that it was necessary so that we would have a credit to our account for producing solar. He claimed that we would produce more solar during the day than would be needed and the rest would go back to SRP and be a credit on our account. He also stated that we would have a 25 year warranty on our entire roof, the panels, inverter and productivity as well as a Federal refund of $8,693 and $1000.00 from the state of Arizona and he gave me the name of a CPA (Stetson Kizzar) who is supposed to supply all the needed paperwork for our rebates and is now not answering or returning my calls. I did speak to him a couple of times prior to our solar being hooked up and he told me he would gladly get those documents to me. I gave him my email address, my phone number and a mailing address. I still to this day have not received anything from him. I was told the installation of the panels would be 45 days from the date of signing and it took 8 months of nothing but aggravation. Not long ago I received a call from Jacob who proceeded to tell me that he spoke with SRP and that they were going to cut my access fee in half. Originally it was going to be $32.99 per month but he was able to negotiate that down to $16.00 per month. With that $16.00 a month access fee and $0.05 per KWH my electric bill would only be $20.00 a month at most. Several times I told Jacob I was no longer interested in solar but he had ways of making you believe stuff that we later found out were just pure outright lies!! I recently spoke with a gentleman from SRP solar department who informed me he also had been told many lies by the same company to get him to buy solar. I started to ask questions about what I was told and come to find out that during peak hours I will be charged $8.18 per KWH not the $0.05 I was told by Jacob. Also my access fee is not the $16.00 told me by Jacob but $32.99. I also found out that our solar panels only generate power that goes back to SRP during the day and will not power our house during an outage. When Titan Solar finally did get around to the installation they said they had to have a different electric pole installed because the current one would cause the wires to hang over our propane tank. He told me he would pay for the installation of the pole costing $7000-$8000. Then he called me back later and told me he paid the $8000 for the installation. I think he was just saying that to make me feel obligated to him. When they finished installing the panel box for the solar, which by the way they drilled holes in my north facing side of my house and then removed it and put it on the west side, also did this with the solar panels on top of my house. They had put down the framing on the east side of the house and then moved it all to the west side of the house. Anyway, after they got the solar box installed they left a metal rod sticking about 2-3 inches out of the ground that I tripped over multiple times and eventually had to buy solar lights to place there so I would not fall and get hurt. They also left ground wire sticking up for a length of about 3-4 feet and above the ground 1-3 inches high right outside my kitchen door that I tripped over several times. I contacted them about this multiple times and they said they would fix it but they never showed up. I had to bury the wire myself. Jacob repeatedly told us that SRP would never be honest with us because they were against people having solar and would say anything to prevent us from having it because they were actually losing money on it. We did finally get our paperwork from Stetson but the federal rebate was not what Jacob promised us. He did not tell us that it was based on your income. He said it was a flat $8693.00 and it was not. We are not saving any money whatsoever and are actually paying more than we would be even if we were in the SRP budget plan. Our electric bill pre-solar in April of 2022 was $92.82. When our solar payments began the electric bill with solar payments went to $188.26. In April of 2024 with solar my electric bill is $50.04 but with the added solar panel payment it is $144.14. Absolutely a rip-off!! Jacob told us so many lies to get us to buy into solar and from what I understand this is a common practice among solar salesman. My husband and I are regretting our decision to go solar because of all the deception behind the sales, and the actual cost, but it’s done and I don’t know that we have any recourse. I would certainly hope that this is not an acceptable practice by any means. What happened to “Truth in Advertising?” It is my understanding that this happens to many people, even those on fixed incomes and it should not be allowed to continue and that brings me to my reason for writing to you today. I feel there must be something that can be done to stop the fraudulent sales of solar and ripping people off with their lies. If there are not laws preventing such deceitful sales then there should be. Please help me as I do not know who I can write to or who can help with this matter. Surely there is some way to stop this from happening to others

Sales person said we would get a certain amount of production in order to be electric free and we are NOT! You can't talk with any decision makers and those that can make the decisions will NOT call you back!! I have given them 2 years and complained every month. Been paying for the panels and electricity every month!!! My suggestion was to move panels to another structure with no obstructions and they are willing to do it if I pay 9,800!!! Not my fault they chose the house with trees around it. Found out sales person works for several companies not just Titan. Also found out Titan is just the installer, Mitt group is the one who sold the panels and you can't talk with anyone there!!! Also on my second inverter!! Takes them over a week to come service it all while me, the customer gets NO solar production. They are the absolute worst and I plan on letting everyone I can know about them so they can't take advantage of anyone else. DON'T BUY FROM TITAN UNDER ANY CIRCUMSTANCES!!!!!!!!

Titan promised us that they would take our panels down if we needed a roof replace. At this point Titan has refused to get someone there. This is not my only complaint. Our roof adjuster said that the damage was caused by installation of the panels. Titan refused to get the NM energy credit as required and stated that they would. They also did not help in getting Xcel off their hinny to get the solar on line. This company is a mistake.

Installation folks were pleasant, kind, professional. At issue now, after 10 months, is my leaking roof. We had an insurance inspector come to they viewed the unsealed nails and screws backing out, causing the leaks in multiple locations. We first called to report issues nearly 4 weeks ago, and are still waiting for an appointment to repair. Ugh.

Titan promised they would get the solar panels on my house, but first I need a new roof that they would finance through the loan. Well the roof went on but the solar panels didn't go on because after just 2 months the finance company wanted a co signer, which I didn't have to have to begin with, and wasn't going to get. Needless to say no solar panels, but I do have a lien on my house for a roof I never would have gotten if they hadn't stated it had to be done to put the panels on. THANKS FOR NOTHING TITAN! I HOPE YOU GET YOURS!

The only reason they get one star is because it is the only way to review!!!! They get negative from me. I am over a year and a half in with no solar no resolution and a loan on a system that has never functioned. They destroyed my property and have never made anything right. They have breeched their time contract on both locations in the contract from inception of contract and from commencement of the project. They refuse to acknowledge their faults they only want to come do what they were supposed to in the first place. Yet they still can't seem to address this is a ground system not a roof system. Short answer run run fast, they SUCK!!!!

Worst experiences ever!

This is the worst company. They are scamming. I Solar panels do not work. If the power goes out they do not automatically start working. No one will answer the phone. I work with Tyler out if Texas and he will not respond to me. I refuse to pay for something that does not work. If I call from another phone he will answer once he her that it is me he will give an excuse as to why he is not answering. Before the install he called and answered every text message. They do not deserve 1 star. Please do not work with this company. BBB I will be calling better BBS next.

Titan could not allow bank to bank payment so I could only use credit card then they charged a fee for using the card. They thought they could resolve issue but never did. Proposed 6 panels on upper roof and did 2. Agreed to put panels near lower edge but went higher and long conduit to bring power down to other panels. I have picture of what they promised and does not match what they did.

It is a really bad deal a scam I was told I would save money on my system. Actually I pay more and I’ve been paying more I do is towed I would not get put a small service charge from the electric company. My bill this month was $235. No mind you I have been going around unplugging unnecessary things. I turn off my water heater during the day I turn off my heat during the day it’s like I’m living in the woods and I’m still paying a high utility bills I am checking into a lawyer right now.

I AM A TITAN SALESPERSON and so sorry about it, I do not recommend this company at all, and again I am, well was, a salesperson working for Titan Solar Co. No one at this company can help you deliver what was promised to the customer, it is so embarrassing not to be able to even get in touch with anybody to assist you, well me a salesperson, imagine as a customer, to solve the customers promises. I have a customer who was promised some home improvement assistance about 6 months ago, I have called and called and spoken to many people, however no one can help me help the customer some 4 months later, how embarrassing and terrible way to do business. I am so sorry for my customer. Please don't do business with TITAN SOLAR, they are useless, unprofessional and a rip off!!!

I have been 3 years since my installation and still the system still doesn’t work right. No answers no responses!

We had solar panels installed on our newly renovated home in March of 2023. The installation was not done correctly on our metal roof, and it caused catastrophic damage to the roof, walls, and the subfloor in the home. We contacted Titan in early Aug 2023 and are STILL waiting for them to replace the subfloor and the walls. The roof was JUST replaced in Jan 2024 after 5 months of waiting. We have had LITTLE to no communication with them. When we get a response to our request for an update, it's always, “We are waiting on our legal team and insurance to respond.” We have not been able to have people living in the home since AUG 2023 due to mold! It's now Feb 22, 2024, and we still have open walls and damaged subflooring! We are over 6 months of waiting and losing income at this point. We have contacted the BBB and the Georgia Attorney General's office. This was the WORST mistake we made, and it just keeps compounding.

After 18 months, 7 failed inspections, having to file a report with the Contractor's Board, and hiring an attorney we finally have a system that is operating. Incompetence at every level . I give Titan Solar zero stars in every category.

I had a great experience with Titan. They completed a main panel upgrade along with the solar, and the install looks and works great. They also worked very well with me while I had roof work done prior to install.

Getting them to install on our roof was a chore. It took them 3 weeks to get the system up from the original scheduled date. Been trying to get them to come out so we can get a roof replacement. They say they will do it, but they have refused to contact us back. This process has been going on for over a month! Going to tell them to take everything back once removed. Horribly unprofessional! Stay away!!

Tyler Duprey from the Mitt Group leased me a system for Sun Run to finance and Titan Solar to install…confused yet? Titan has PARTNERS who sell/lease for them to install. I signed a CONTRACT for an 11kwh (27 panels) system for a lease payment of $126 monthly. I chose a nice 400 cell panel and IQ8 inverters (I come from the Solar business also). Titan did the site survey effectively and quickly and that’s where the good times ended. I started calling for updates to the Titan office in Arizona after about a month. No updates available. I called the local city permit office and they said the master electrician that Titan used needed to sign off on the deal and I told Titan and they did get this done with my prompting. I called for more updates weekly and finally got the receptionist who answers the phones for Titan to take my concerns to a manager. So in comes LENIN into the picture. He tells me the my system is underpriced and they would lose $5000 dollars so if I agreed to a lesser panel/inverter he would adjust my price to $137 “or so” a month. Well the “or so” wound up being $156 a month. That’s almost $10,000 more over the life of the 25 year loan. I have responded directly to Lenin (cell phone +1 (602) 439-3826) three times now that they need to 1. Sue the MITT group 2. Honor the contract 3. Be more reasonable with their verbal price “or so” commitment on the phone. Lawyers out there??…isn’t this a BREECH OF CONTRACT BTW - Tyler Duprey from the MITT GROUP I would avoid…he ghosted me and his company did also as soon as the contract was signed!

I had a 26 panel with battery back up system installed on my house. The system was sold by Phoenix Exteriors, who then contracted with Titan, who then subcontracted with another electrical company out of Nashville. I paid $97K for a 10Kwh system that has never produced more than 5Kwh on the sunniest of days. The electricians who installed the system refuse to come out and fix whatever is wrong with it. Titan solar will not answer calls and Phoenix exteriors hasn't done anything to get this problem fixed. So now I pay for solar panels and an electric bill every month. Do not buy solar panels from either of these companies.

Solar panels are a scam. From the get go everyone involved with titan said I wouldn’t have a power bill anymore other than the rental on a meter, LIE. Get a bill every month, not as much as before but when adding the cost of the solar panels it’s more through out the year. I’m all for helping the environment but this isn’t the way. Titan solar should be shut down for being dishonest.

In May 2022 I signed on for solar panels with Titan Solar sold by Vivant solar representative. I was a fool and did not do my research. What a mistake for 23K in panels. Install was scheduled for July 2022. No show no call! Finally, by Aug 19th 2022 my install was finished but the bank paid contractor on the Aug 18th which was my reschedule date and they did not show but did call. After install Xcel Energy could not install their meter as they put wrong electrical box on my home. Another crazy of calling every day to get correction done. After about 2 weeks they can out with help of Xcel Energy solar departments help replaced the box but wired it wrong again Xcel could not install their meter. By the end of September, we finally were connected. However, I noticed an issue with one of the panels production and optimizer keep in mind all research I did on my own plus daily calls on phone 2-6 hours daily trying to get service or repair. I also had to file my own paperwork for the 10% NM State rebate and the 30% Federal tax credit. Yes I was up an running in a few months but serveral issues with production ect Finally with the help of Solar Edge they determined my optimizer was bad and warrentied the part along with another visit from them to verify that took several weeks to get installed even though it was sent to Titan in 2 days as Solar Edge sent me tracking info ect... It has been a nightmare. Finally, by Feb 2023 everything was great after Titan reported the serial number replacement had been completed... About the end of July 2023 I noticed again optimizer issue plus my inverter was not communicating to Solar Edge my communication board was bad . I called Titan Solar with claim number from Solar Edge they can out very quickly and replaced communication board and checked production on optimizer. I am still having optimizer issues and Solar Edge is not happy with the repair and stated that they were not notified of optimizer replacement until December 12 2023. Titan noted in their system but not to Solar Edge. Here we are a year later they have changed the one panel plus replaced and optimizer all under warranty and that one panels not producing its about 200WH less than all other panels. I am still waiting for a call as to what they are going to do....plus I call everyday. Oh and dont let them tell you they will make repairs to your roof they damage or siding they lie they send out a handy man to fix my metal roof was less then 2 years old they messed up my siding so bad it couldn't be repaired. Its been a nightmare stay away from Titan and do your research

Work was not completed and I’m being charged for panels

I had solar when I lived in the north east the company I had (NRG home solar) gave me a production report every month and I never had to pay for an electric bill for at least 9 months of the year Titan sucks if you are looking for solar look at NRG home solar

Titan solar did an install. My roof started leaking at the point were they cut the hole for the pipe to go through. I called on a Monday and they told me a technician would be out Friday. On Thursday late in the afternoon they canceled the appointment and said they would get back with me. Meanwhile my roof is still not fixed and the weather forecast calls for more rain, with no appointment yet!!

Nothing but problems. Installed in 2 years ago. Panels not working, new invertors, panels installed incorrectly. Paying more for my electricity than two years ago with no panels. Something sinister is up with this business. Calls to Titan to be told nothing is wrong with my system, and there is everything wrong. I should not be paying 400$ a month with panels on my house. Only two people living here making sure to not consume a lot of electricity. Thinking about legal action. Time to call Eight on your side

I have had the same experience as everyone else on here. I was sold a system with the premise of savings. I also have not seen any difference in my electric bill and then I have the loan payment every month on top of it. I was also told I would get $10,000 in tax credit but similar to another post on this page, there was no tax credit. I only had no tax liability. And yes, you only get half of it each year for the first two years. Titan also blamed SRP. I have tried all the different solar plans with them and nothing made a difference. I even told the Titan that I would pay to have the panels removed and the Good Leap representative told me the rest of the loan would be forgiven. But then Titan denied my request. I don’t even know how that was possible since I was going to pay for the removal. But again just another part of the scam. Someone asked about a class action lawsuit. I would definitely be interested in that.

A Titan representative "sold" me solar over a year ago. Everything was contracted out to Alternative Solar who filed for bankruptcy 2 months after my solar was installed. Now that I need a new roof Titan has no record of my install and the sub contracting company doesn't exist. My system also does not calculate power produced properly because it does not match up with the energy provider numbers.

I notified Solar Edge that my system showed a problem in March 2023. The inverted had failed and needed replacement. Titan didn't repair it until September 2033. I have received no reimbursement for the increased power costs due to their incompetence of a timely repair. Also, beware of their fraudulent billing. I've been paying on time for over 2 years and my principal balance has only gone down $140.

Lenin es un mentiroso y no cumple con su palabra debería correrlo ya que es ladrón me debe un dinero y no solo a mi si no a Jalime nonca contestar el teléfono y titán lo tiene y por culpa de Lenin es que la empresa de titán tiene muchos problemas no hagan negocios con titán ya que cuando el banco le da el dinero se olvidan de los costumes y Lenin no sirven para nada es un ladrón y inbustero no confío en el y no quiere pagar a mi esposa le digo a la compañía que lo saque para que se arregle todo por qué está robando al cliente y a la compañía

Hello All, Please stay away from Titan Solar. Titan Solar rep came and promised to pay incentive if I sign up for the Titan Solar. After signing up for the deal. The rep is telling me that he did not make money out of the deal and could not pay me. I followed this up with Titan. But these guys refused to help me. After calling multiple times the rep was using language with threatening tone. Now I am afraid to follow up. Please do not sign up for Titan Solar.

PLEASE, DO NOT DO BUSINESS WITH THIS SCAM... THEY DON'T CARE ABOUT OR CARE ABOUT HELPING CUSTOMERS. THEY ONLY WANT MONEY... THIS IS THE BIGGEST MISTAKE WE EVER MADE AS HOMEOWNERS... I HOPE THIS COMPANY SERUIOUSLY FAILS AND GOES BANKRUPT, SOOOONNNN!!!

Kevin was the Rep that showed up to my home to explain the "benefits" of having solar installed over a year ago and I have yet to see any benefit of having solar panels I have reached out to Kevin but he doesn't answer my calls but he will text me that he is in a meeting and will get back to me (he doesn't). My SRP bill has not changed one bit since having solar... if anyone asks me about solar my response is don't do it it s not worth it!!! its just another debt to add to your plate

Agree on a price then it goes up after sale. I would not buy from this company again. I advise anyone thinking of solar to skip this company

I have made several complains with Titan Solar P. And yes they have answered my concerns..and Every Time..they respond but do not actually take action..They owe me 800.00 no response. Worst company..very disappointed.

Titan Solar is a scam, they promised low payments to power companies and nothing has changed except for payment s on panels and higher power bills. Their local office is gone and you can’t get hold of anyone ever by phone! Stay away!

This company is full of lies and scams. The customer service is truly awful, can't get anyone to ever answer, call or email back without hounding them for weeks at a time. They charge you for everything, they lie about how much your bills will be after installation. We had to get a new roof due to a hurricane and they charged $5500 for removal and reinstall even though we've had the panels less than 2 years. The whole thing is just terrible and I would never ever recommend them.

Everyone on the team (New Mexico Team 2) deserve the highest marks possible. The second they showed up,each man knew what to do without being told,they all got along like they were high school buddies and did an extremely professional job including the clean up after. They answered every question I had (as well as some I didn't know I needed to ask LOL). I will certainly recommend to every one. This also includes the sales people,they have the ability to explain yet keep it easy to understand. Long story short just an extremely happy crew