Sunny Energy

Shady Solar

I worked there. The employees were great, but the owners were shady as they come. One of the owners started a new company called Sunny Energy Rx, where they aim to service all the systems they profited and then walked away from. The below quote is from their new website. "Like most homeowners with solar, you probably spent $30,000 to $50,000 or maybe more on your investment in clean solar energy. Your solar investment deserves our expert care, especially when your original installer is no longer available. Don't take our word for it. Our work and your results will speak volumes for us." I agree. Do not take their word for it... It's sad, yet hilarious to me that they are advertising to the very customers who they screwed over. Some customers may have spent that amount of money yet never received their solar installation. Countless other customers were left with incomplete or non-commissioned systems. They reference solar installers who are no longer in business, when THEY ARE THAT COMPANY! Wild, to say the least.

I’m having batteries installed by Sunny Energy their engineer missed how many breakers I have so my project came to a stop. I have been trying to call the office and leaving messages with no returned call in over 2 weeks I did get two calls saying first they would be here on the 7 of August and then received a call saying they moved up the date and both dates they were a no show. I also had problems with them during designing of the system also not returning any calls Melanie Live from Sunny energy finally call me back and said to contact her in the future and yet I’m at the same problem, they are now costing me $500.00 a month in my electric bill as my solar is turned off. The installers have been great but also do not return my calls. If this is the best that Sunny Energy is then I want their equipment off my property as they are a horrible company to deal with. To this date 4 months later I’m still having problems due to poor workmanship breaker box will not close completely as the panel inside is bulging they also took a 220 breaker and put it on single pole breakers. I am happy with the batteries that they installed except they sales person lied about them saying they only take a hour to charge

Shameful

This company is the worst to get in contact with . I purchase a home with their Solar System. I emailed them a copy of new deed and owner info . We are trying to get the system online and on our phones. THEY WILL NOT RETURN CALLS OR ANSWER ANY EMAILS . THEY SHOULD BE ASHAMED OF THEMSELVES. WE KNOW NOTHING ABOUT THE SYSTEM . WE CANT GET INFO. ALSO THEY FILED CHAPTER 11 BANKRUPCY

Honestly

I have a very negative review of this company (Sunny Energy), due to the fact that after installing my solar system in which was done seamlessly without any hiccups, there was a $8,000.00 built into my loan for purchasing a Generator. I have tried to contact the company and the contractor to resolve this issue without any success. I would not recommend this company to anyone.

Sunny Energy in Chaper 11 Bankruptcy

Over the past 2 months Sunny has abandoned our project. We have panels on the roof & Q-cell batteries in the garage. But nothing working. I was planning on hiring a lawyer to sue Sunny, in the process, I see they have recently filed for chapter 11 bankruptcy. STAY AWAY FROM SUNNY ENERGY!!!

I am a user. The solar power generation is satisfying, except for the need to endure more than three power trips a week. Since installing solar energy, the proportion of power outages has changed from 0 to 100% (in weeks). There will definitely be power outages every week...sometimes once every few days and sometimes several times a day. 100% of the time the power outages occur between 7 and 7 p.m. 8 o'clock. I contacted the service team, but they didn't think it was their problem. I had no other way but to remind everyone of this risk and attach the last three power outage records.

Solar without the pressure sale

In reading the one star ratings…I am totally perplexed. Sunny Energy is one of the best contractors I have experienced in a long time. As a licensed general contractor…..I know subs and Sunny is top notch. From the sales cycle to setting expectations, scheduling and installation it was as smooth a process as one can imagine. We were notified of every step along the way from permitting to each step of the install as to what to expect. The techs were top notch and very detail oriented. They worked efficiently and left the site immaculate each time they were out. A big shoutout to the entire Sunny Team! What a great experience.

Rooftop solar system

All good. All the materials/panels/inverters they use are all top quality. They kept me up to date with everything (permits etc) and they always showed up when they said they would. System has been running for about a month now and all good.

I highly recommend Sunny Energy. They are very professional and patient, from the estimate, through the planning permissions, installations, testing etc. I am more technically oriented than most and they spent time with me on the specs etc. In addition, I incorporated one of the first Span curcuit panels in Arizona with the SolarEdge panels, inverters and batteries. This led to some interfacing problems and they worked with Span and Solaredge to work them out. I am very happy with the system now it is up and running. They also installed a charger for my Tesla. There are many Solar Companies in Arizona. Installing solar is not like installing AC or heating as it is still state of the art, so you need a company that is technically competent that you can reply on. My installation was in Sedona and although the company is based in the Phoenix area, there was no problem in them coming out whenever necessary. Finally I would point out, that even after things are up and working, the relationship continues with help in programming battery charging modes etc. One of the SolarEdge batteries failed after a few months and Sunny Edge oversaw the warranty replacement at no cost to me. Sunny Edge encouraged me to be a cover around the batteries to shade from direct sun which I did and is shown in the pic. A really terrific company!

Seamless Process

Great process from start to finish. Install was done very quickly. No issues throughout entire process.

Our new solar system from Sunny Energy was recently turned on and it is performing as expected. Our experience with Sunny Energy was top-notch from start to finish. The price they provided after the initial consultation did not change, they were prompt and courteous at each step of the process, informed us about delays that were out of their control and explained the system thoroughly. I recommend them highly.

Great simple & easy

they are a well run company. they responded promptly to our questions. well organized and efficient team from beginning to end. system works great right from the start

I highly recommend Sunny Energy

There were a lot of great reviews for Sunny Energy when we decided to go with them in December of 2022 and it was one of the reasons why we decided to go with Sunny Energy. I was most impressed by people saying what a great service experience they received. It's now May of 2023, the solar has been installed for about two months. The one hiccup we had with Sunny Energy was in regard to the contract. We were told one payment schedule on the phone and when we received the contract it was a different payment schedule. The salesperson explained that they had changed their payment schedule two weeks prior, and he had unfortunately forgot to quote us the new schedule. After the contract was signed the process was fast and Sunny Energy did everything they needed to do and there were no delays on their part. Everyone communicated along the way. All the communication was professional and timely. When there were delays in the process it was in no way Sunny Energy's fault. The biggest delay was after the system was completely installed and we had to wait for APS to give the Permission to Operate. In fact, once they had approval and permits and could move forward with the installation, they had an opening and they installed four days later. The crew that came out to do the installation was great and did a good job. They were easy to talk to and listened to what we had to say. The installation was rather painless and went well. After the system was installed, we received a phone call and email from what I believe is the head of customer service to schedule a virtual walk through. When we didn't respond and book a virtual walk through on the first email a second one came which was a great follow up. However, I would have preferred an in-person walk-through. I made the mistake of not asking if one was possible and it turns out after talking to Sunny Energy after the fact, I could have requested one. By that time the email asking to schedule came with a link to a video of the walk through and that had enough information, so it wasn’t an issue thereafter. Our solar system is generating enough energy now that we are receiving credits from APS and electric bills for $0 with additional dollar credits still on file with them. I am pleased with the solar system that was purchased, the time to install, the work that was done and the system is operating as promised. I am also thrilled with the SolarEdge inverter and the app that goes with it and would highly recommend that people ask for the SolarEdge inverter and support equipment. If I need any additions to my solar system in the future, I will not hesitate to contact Sunny Energy.

Sunny Energy did a great job! They provided good customer service and communication, and the final product is an attractive addition to our home. I felt confident throughout this installation because of the professionalism of Sunny Energy staff. Keep up the good work.

Great experience with Sunny Energy

We had a great experience with Sunny Energy. We considered many solar companies and systems before choosing Sunny Energy, and we are confident we made the right choice. They took the time to explain each stage of the process and kept us fully informed every step of the way. We are extremely happy with our new system and already seeing our investment pay off.

Very Happy to be Solar

We first heard of Sunny Energy as a result of a presentation being held at our community, which was super informative. The entire process from contract signing, to initiating the project once we knew when our new construction home was closing, to the installation process was seamless. The text/e-mail communications throughout the installation process were super helpful. Would recommend Sunny Energy to anyone looking to go solar!

Excellent

Excellent from sales to install and beyond. We have had our solar for a month now and are very happy that we went with Sunny, communication and project timing were great, install looks amazing and everything was handled with professionalism.

First Time Homebuyer Solar Experience

I was pleased with Sunny Energy and their work on my home. As a first time home buyer, getting solar was important to me and Sunny Energy helped me achieve that. The staff was easy to work with and they were accessible if I ever had a question as the process was in motion. They provided a nice overview of my system operation once the install was completed and helped to get me set up with the tools needed to track my solar production, right from my phone. In a world with inflation, it's nice to know that Sunny Energy is helping me save some green and help the earth at the same time.

Customer Service

excellent customer service! love that everything is in-house, don't have to deal with shady third party contractors! Would definitely recommend to friends and family.

Amazing Results after 1 Month!

Sunny Energy did a great job installing solar at our home. The team was extremely professional and knowledgeable. They patiently worked with inspectors to get our approvals. It took longer than anticipated, but it was worth it! My husband and I have been geeking out on the phone app watching daily production and our first month's bill since turning on the system is amazing, 11% of same month a year ago!

Plan executed timely and seamlessly

Most pleased with Sunny Energy. From the initial contact by the sales promoter, through the offer presentation, the installation and authorization, and up until the final walkthrough (very clear explanation, thank you!), access to information and updates was always there. The plan was executed timely and seamlessly, the company has it all figured out for customer satisfaction.

Most pleased with Sunny Energy. From the initial contact by the sales promoter, through the offer presentation, the installation and authorization, and up until the final walkthrough (very clear explanation, thank you!), access to information and updates was always there. The plan was executed timely and seamlessly, the company has it all figured out for customer satisfaction.

Great Company, Great Employees

While exploring solar company options I learned about Sunny Energy through one of my neighbors who used them and gave them a great recommendation. I also did my homework checking out other viable companies as well. I decided to go with Solar Energy because they had great reviews, do everything in house from installation to servicing the equipment after installation if there is a problem, had a competitive price and I liked the reviews on the solar and inverter brands they sell. My salesperson, David Vernon, had the patience of a saint answering my many questions. I felt as if I was getting straight answers to all my questions. The whole process from getting the estimate, signing the contract, getting permits (done by Sunny Energy), installation and activating the system has been very trouble free. Every person with whom I dealt at Sunny Energy was responsive, polite, professional, knowledgeable and competent.

Excellent company

Wonderful company to work with! Your communication is excellent! Every person I encountered was very professional and caring. Sunny Energy handled everything and the the process went smoothly.

Very happy

After lots of research I went with sunny energy and I am very pleased with the results. Very professional listened to my desires and implemented them.

Never settle

Sunny Energy was not my first choice for solar as I was shopping around to see what company would work for me. First, I decided to pick a company that was also my home security system and was sold on the ideas and plans presented to me. I did a little research on the company and saw that they were in the process of a merger or acquisition, and alarm bells started to go off. I continued to hope for the best and stayed with my previous chosen company, and let me tell you, the 9-month mistake was what followed. Dealing with the company meant no follow-up on my projects and no human to call to get an idea of the progress. The ultimate kicker was an employee lying to me, stating that they submitted a permit months prior, only to find out that it was also untrue. Fast forward, I fired that company and began the search. I learned my lesson and conducted more profound research before reaching out to a company and was surprised at how well-known and well-rated Sunny Energy is. “Why didn’t I pick them first?” I called the company, and within the first week, I had a contract, plans, and permits submitted. Whoa! So, this is how it’s supposed to work! I initiated my solar system on October 7th, and by December 2nd, the panels were installed, PTO’d, and making power by January 13th! The most extended wait was the HOA approval, seriously. Nonstop, I had emails, text messages, and calls from ACTUAL PEOPLE that kept me updated on the progress. I had access to a portal where I could check everything on my own; individuals taught me how to monitor my production and the app details to always be in the know. The moral of the story, search for the best company instead of the easiest. That search will lead you to Sunny Energy every time!

An outstanding experience. Justyn, my sales rep, went out of his way to alleviate all my concerns. The installation and operation has gone without a hitch. I highly recommend this company and will be telling anyone who asks about the panels on my roof just how great my experience was.

Job Well Done

David Vernon was an excellent representative for the company and was the salesman for our system. He was able to answer any question I had in the beginning and made me feel comfortable with our purchase. Although the entire process (permitting, install, inspection, PTO) took a little bit longer than anticipated, I'm happy with the end product.

I am very pleased with the service and people from Sunny Energy. They explained each step of the process well and handled all the paperwork required from SRP, city, HOA, etc. Installation was quick and looks good! One aspect made me choose Sunny Energy over other companies. They were the only company that revealed the finance fees associated with the low (