Stephanie Kabala | Dublin, Texas | 12/31/2024
Southern Solar Nightmare
My name is Stephanie Kabala, and this is my story. In the close to a year and a half that I have had to deal with Southern Solar, I was subjected by their sales reps and team to physical intimidation, sexual harassment, and further hurtful communication when they didn’t get the signatures they needed. Southern Solar obviously lied to us about what our potential system could deliver (we are not the first victims – a quick google search proves it), threw up a clearly unsafe system that endangered our twelve-year old daughter, and shifted to a strategy of lawfare after it became clear they didn’t have our consent to successfully install solar panels. For almost a year and a half, Southern Solar has terrorized me and my family. Because of the trauma they inflicted on me, I have a hard time staying at our residence in Dublin where my husband spends most of his time because of work. This has impacted me professionally, made it harder to parent our sweet 12-year-old daughter, and turned our family life upside down. Don’t let this company into your home!
Jeff ingram | Pittsburg, Texas | 10/14/2024
Worst company ever
I had these people install some solar panels on my house November 2023 nothing happened. I didn’t hear a word from them for six months and then all of a sudden they turned on and I started getting a bill from the finance company now the solar panels aren’t doing with the salesman said they were gonna do. I’m stuck with an extra bill every month on top of the electric bill that has not changed a bit. This whole experience has been the worst.
john gruebler | Houston, Texas | 06/21/2024
Southern Solar BEWARE--ITS A CON
THEY WILL NOT RETURN YOUR PHONE CALLS OR EMAILS. They have a fast-talking, shady salesman who will tell you anything to make a sale. Also, they were supposed to talk to their engineers to check how well the solar panels would perform. They don't have anyone to check anything; the only thing they want to do is take your money. Also, solar panels do not produce sufficient energy to power your house. Now, with the solar panels from Southern Solar, I'm paying double--THIS IS THE WORST DECISION I HAVE MADE IN ANY PURCHASE. If anyone is looking to purchase solar panels--do not purchase them for Southern Solar; they do not care.
Alvin atwood | Paris, Texas | 02/20/2024
Rip off
My solar system does not work as intended or advertised. They have replaced all panels because the first panels didn’t work and I’m still not getting what was advertised. They also lied about solar credits from the government . Now, instead of giving me a system that works, they want to sell me additional panels. I have already filed with AAA arbitration and am currently seeking legal council. This system has saved me nothing and is no more than an extra bill added on to my already high electric bill. DO NOT USE THEM
D Smoot | Paige, Texas | 01/30/2024
Poor customer service
Long story short, this company does not care about their customers. Calling them is very unpleasant. They prefer to do everything my email. No rebate received and still waiting for interconnection with my power company. They will not explain things clearly to my understanding. I am not getting what they promised! Unhappy all around!
jorden spells | Keller, Texas | 12/21/2023
Solar
One of the best solar companies I’ve ever experienced and will always be one of the best solid companies I have ever tried there service is on point their management, and they keep things organized
Daniella De Leon | Keller, Texas | 12/14/2023
Great solar company! Very professional and they seem like they know what they’re doing!
Christopher Bustos | Keller, Texas | 12/13/2023
It was quick and straight to the point! i got my solar panels within a week! Very good price and reliable!
Elijah Lopez | Grand Prairie, Texas | 12/06/2023
I really like the prices for the solar panels