Solcius Solar (Out of Business)

Amazing and competent installers

We were very pleased with the entire process of installation of the solar panels. The installers were efficient, competent, and professional. I highly recommend this company for solar panels.

Great company to work with

Customer service is superior.

Fast friendly service

The process has been very straight forward and the individuals that I have worked with, from the sales people through the installers.

Owner

Love the new system. The crew that came to my house was fast and efficient and they were super nice. When they got here I had a bad knee and my garbage started blowing all over the neighbor's yard on this windy day, and they ran out and cleaned it all up for me. They went a little above and beyond. It looks beautiful on my house and I'm very glad I went with solcius. Thank you guys keep up the good work.

Installing solar panels on my roof.

Quick installation - 2 days. Good communication with me throughout process. Have been readily available for anything I needed before/during/after installation. Price was the same as quoted.

Fantastic Experience

Very knowledgeable, set and managed expectations very well, installation was excellent and very fast. communication all along the way has been great. Shout out to Brian S. our sales guy who was by far the best informed on their product and on what's going on in the industry in Utah. Best of 3 different companies we got quotes from.

Excited about solar

I recently had solar installed on my home by Solcius and had a great experience. We found out partway thru the process that because my house is a little older, the electrical needed an upgrade, but, I worked with Quinton B. to get my main panel replaced quickly and it was included in the price they originally quoted!! Brennan C. got me on the calendar for install faster than expected. The process went smoothly, but I could tell there had been any problems the customer service team would have helped me through them because they were and so great to work with. I'm so excited that my electric bill is practically gone so I'm not only keeping our valley air clean, but also saving money. Shout out to Chris M. and the construction team. The installation looks excellent.

Great service! Very happy !

My husband and I had a great experience with solcius in the installation of our solar system. From the salesman Brendon to the customer service from Brennan C., my husband and I were taken care of with respect and courtesy. The process went by smoothly and quickly and solcius answered all our questions. They kept in contact with us through every step of the process and offered great incentives that were a big plus! Customer service is awesome and we are enjoying our panels and can see the great benefit it will bring to us! This company offers other home improvement services and we are already looking into using My Smart House to work with us again. Thank you Solcius!

Updated Review

My husband and I have been wanting to go to solar for years but couldn't afford to due to the high costs they would want upfront. Thankfully Solcius came by. I was a little skeptical because of a lot of solar scams going around in my area lately but everything checked out. They were informative and I was able to get rebates from the electric and gas company for our new NEST system. My install is not completed at this time. They did finish installing our solar panels this week though and we had our final inspection today and so we will be switched to solar either today or within the next week. I wasn't however, impressed with the install team! The head supervisor showed up to my house in cut up jeans, and nothing that said Solcius on it, except the large truck in front of my house. I didn't know how many men were there to install but it freaked me out when I had two men in my back yard wearing ski masks (before you freak out it is winter and it was very cold) but I felt uncomfortable. They did show up in the time frame but I got a knock on the door about 15 minutes later by the same guy in the holy jeans and told me they had to run to home depot and they would be right back. I was already feeling uneasy because of his unprofessional appearance and I was second guessing if he was actually part of the team. They took over and hour and half to come back. I had to call the company to see if they were coming back for the install and the guy on the phone didn't know what was going on and so my install was set back by almost 2 hours, which didn't impress me at all and I'm sure they went out to lunch. Also, when they did the quick power switch from my old meter box to my new one someone quietly knocked on my door and waited maybe 10 secs (not enough time for me to answer the door with my two kids being rowdy) and wasn't given a heads up while I was cooking dinner with the quick switch. So that was irritating! If they made their installers were uniforms, gave them more training on communication I would have felt a lot more comfortable with them around mm, my kids and my house! So that is why the three stars. They have a lot of room for improvement of their install group, but their customer service via phone is great and our sales rep comes in to see how everything is going on occasion, which is nice! ***UPDATE: With the weather being nice we are finally able to go outside in our backyard and when we went outside we found that the installers used our window unit to get onto our roof instead of using their ladders. As well as when the snow melted on the ground we found they have left a lot of garbage on our lawn so we had to clean up after them. I am not going to lie that I'm very angry that they abused my property. The install team I am not very impressed with at all! They showed up late, and from all the garbage on our lawn they went shopping at a gas station, which shouldn't have been done during my time! They used our personal property that now how shoe marks all over it because they were to lazy to use their own equipment. When I told this to the customer service during a follow up review they told me that isn't the normal and that they sent this to the head of the construction team. I have to be honest that if that was a service that I could cancel or go to a competitor I would. I am very angry they abused my time and property! Our solar is up and running. But having to deal with the clean up of the "profession" (I use that term very lightly) installers, you will have to decided of the aggravation is worth it to you. **Update** Solcius customer service came through with flying colors. I got a call yesterday in regards to this review and how they stated that they have taken all the steps to assure that this doesn't happen to any other solcius customer again. Not only that but I knew that higher management was involved and after speaking with them and resolving what has been done, their customer service was outstanding. They were very helpful, and they wanted to make sure I was a happy customer. I was very pleased with how this was resolved. Very pleased with how upper management was involved. I feel strongly comfortable again to recommend this company to friends and family since I know that their sales person and customer service will take care of them. Again, I'm very please with how everything worked out and very grateful on how I was taken care of and impressed with the steps that Solcius took with their construction crew to make sure this doesn't happen again! Very Pleased!!

Outstanding Employee

Recently I had to fill out a form for a State tax rebate. To receive the rebate, I had to have a lot of detailed information that was not in any of the paperwork I had. I was getting frustrated with the process. To finally get the information needed I called Solcius Customer Service. I actually had to call them 3 times to get all the information I needed. My calls were answered by Daniel Camp and was he a life saver for me. He was able to search the records to find the nitpicky answers to the questions needed for the rebate. I messed around unsuccessfully for 2 hours before I got Daniel and then the process went much smoother and I got the rebate information and entered it quickly. Daniel stayed on the phone with me and helped me navigate the process well beyond what was expected of him and it was very helpful to me. Daniels attitude, knowledge, and resourcefulness in getting the information for me is greatly appreciated and save me from losing more of what gray hair I have left. THANKS Daniel.

Going solar was so simple

Solcius makes going solar simple. They were very professional and with my customized design, I'm getting exactly what I need.