Years in business

> 12

Pros

Review score is above industry average of 3.98

4.64

Cons

NABECP qualified installer

No

Solar panel cost calculator

Latest Rooftop Solar reviews

Latest review
,

Jeffrey Bush 1 week ago

A great and positive experience from beginning to end. John, the salesperson, was available at MY convenience and never pushy: he explained as much as I could absorb and then answered questions several times after. The positive communication continued throughout the project, even when we were waiting for permits (Angela would call to say "no news, but we're monitoring and will let you know!). The onsite work was done by polite, well-mannered (no debris left, very friendly, willing to answer questions and made sure we weren't inconvenienced). System has been up for about a month and, because of the monitoring system, I can see what is being generated by our system. VERY GLAD we went with Rooftop and I would HAPPILY recommend them to anyone!

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Latest complaint

tdc, over 1 month old

I am writing this review after being reminded in an email follow-up from Derek Turner who is the VP of Sales/Marketing (I think). I probably would give 2 1/2 stars if I could. My system was installed Sep 2019 and turned on a month later. The positives: 1) From signed contract to turn on was 3 months (this is actually pretty fast, although doesn't feel like it after paying cash and want to start saving immediately); 2) Status updates and information flow was pretty good from the project manager; and 3) I received a great price after a lot of negotiating. The negatives: I was already under contract with a competitor and submitted to APS. I received a call a day later from the sales person who of course wanted my business. It ended up going going back and forth between the two companies (with me in the middle). I ended up cancelling the contract and going with rooftop even though the competitor would price match. I do sometimes regret this. Not long after this, I received a call from Derek Turner. After a lengthy conversation, he offered to to split the cost with me (about $500 each) on an extended warranty. That language never made it into the contract. I have followed up with him about this, but all I get are crickets.... Another thing that I am somewhat dissatisfied about is the install itself. The installers deviated sharply from the design that I naively approved as I knew nothing about optimizing installation which was a good thing. Despite my roof having a number of peaks and valleys making for a challenging installation, the installers were able to pull 9 panels that were on the north side in the design and place on the south. The problem is many of the south panels start receiving shade from the roof as the sun moves from east to west and therefore produce nothing in the afternoon which reduces overall production. No panels were placed on part of a west facing spot where production would have far exceeded the south facing ones that are getting shade. After paying this much money in cash, I guess one kind of relies on the company to set panels to get maximum production for the owner, but maybe I expect too much. Consequently, I am losing about 4% production. This may not seem like a lot, but equates to about a 1000 kW/hr loss per year simply due to sub-optimal panel placement. So my overall recommendation is that if you do go with Rooftop Solar, then ensure everything is in writing. Second, observe your roof prior to install during different times of the day to check for obstruction of the sun from other parts of the roof so that you yourself can ensure optimal placement of panels. If this doesn't get right, then don't expect Rooftop Solar to come back and fix it. There are numerous solar panel companies to choose from. My experience wasn't terrible, but could have been more satisfying. You could probably have a better experience with someone else, but you could have worse too.

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Rooftop Solar prices

This installer does not publish their standard system prices on the net.

As such we have used average pricing from the installers service areas as a proxy for what this company would most likely charge for a solar system.

System size

8.7kW

Average cost per watt

$2.46

Net cost of system

$13,361 - $16,330

Average payback time

Annual power production

14,780 kWh

Levelized cost of solar energy

?
Levelized cost per kWh is the cost of the solar system divided by the total number of kWh produced by a solar system over it’s lifetime.

4¢ kWh

If you don't get solar

21¢ kWh

Forecast average AZ electric rates over the next 25 years

Installers description for their business

Save the world. Save the environment. Save money.

Alright maybe that's a little ambitious, but we really can make a difference. Every time a house or business installs solar they are making a true difference and Rooftop Solar is excited to be a part of it.

You could say the vision of Rooftop Solar is as old as the sun, but the passion for solar energy started in the 2002 when the Grandfather of founding partners Hadassah, Seth, and Jason first installed solar on his house. Grandpa Holland was a longtime believer in clean energy, well before there were government incentives and tax benefits. That passion stayed in the family. Finally, in 2008 after years of discussing the idea, Seth and Hadassah decided to combine forces, passion and vision to create Rooftop Solar.

Today Rooftop Solar services Arizona and California by providing clean energy at an affordable price to private residents and commercial businesses. Grampa Holland would be proud.

Brands sold

Contact

Address

515 N. Beaver Street, Flagstaff AZ, 86001

Phone

(click to reveal) ..7080

Website

Rooftop Solar

Office locations

Select state

ARIZONA - Flagstaff

515 N. Beaver Street, Flagstaff AZ, 86001

Service locations

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Accreditations and affiliations

Better Business Bureau Solar Energy Industries Association Solar Power World

Service Types

Residential Solar Electric

Commercial Solar Electric

Storage

Energy Monitoring

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