Rooftop Solar

Rooftop Solar provided an excellent and accurate proposal. Follow-up was very good. Price increased from original proposal due to panel availability.

Working with Rooftop Solar was great. They sought to understand my energy needs and designed a system to meet the requirements. With a solid plan, installation was swift and smooth. They coordinated with APS and took care of the connection details. When one panel failed to produce, they promptly replaced it for free. Great staff and friendly experience all around.

We got involved through a solar CO-OP. The CO-OP picked Rooftop Solar for the project. Rooftop Solar sent out an engineer who looked at our roof structure and then designed our rooftop solar arrays. He was very thorough and answered all our questions. The quote arrived and we decided to proceed. Due to all the supply chain issues, our project was completed 4 months after the original date but we had no problem with it. Things everywhere are still a mess. The install crew was very efficient and left our place as clean as they found it. Our arrays look good, and the first monthly electric bill showing a credit is the beauty of going solar as well as doing our part for the environment.

From the appointment to installation Rooftop Solar was great. They were very informative and everyone was great. I felt like a real person even when I asked questions. And I asked a LOT! Love my new solar system!! Thanks Rooftop Solar!

Rooftop Solar installed a solar system in February,2021 and did a great job. They are a very responsive and customer-driven company. During the sales process, their price was very competitive and I felt they were honest about the system and the process. They quoted good equipment, and even ended up upgrading it some (at no extra charge) to help me meet energy targets without upgrading my circuit breaker box. We ran into a few gliches with my HOA and they were very supportive and responsive to my needs and the concerns of the HOA. They really work hard to ensure that their customer is satisfied. A few panels were not working initially and they followed up immediately with the equipment manufacturer to get it corrected. They have also followed up with me at my 1 year anniversary to check in. I highly recommend Rooftop Solar for your PV System.

From the start Michelle asked the right questions and from those questions came up with an estimate to not only meet our needs but made suggestions to improve our systems. No high pressuring, no badgering and only honest quotes with no hidden costs. The project manager Dannielle was on top of the project from day 1 and if needed was quickly on the phone with me if something was not going as schedule. She coordinated with all of the contractors and keep me in the loop as the solar system was being installed. I would highly recommend Rooftop Solar to anyone and have recommended them to all of my neighbors. 7 months later I contacted Michelle for some questions and she responded immediately with answer to my concerns.

This team mimicked the best formula 1or Indy crew for teamwork and performance. They got to work and got the roof supports installed and pressed on to the panels. They were quickly put in place, hooked up, tested and passed. I was sure it was a two day job but only 4 hours it was done. Impressive is an understatement.

hello it has been one year of Rooftop solar - and i am pleased. still learning- how it all works. but from what i have been able to pull together our electric bill averaged out to $16/mo- this is very good when you consider we added AC and used it heavily for 5-6 months we thank the whole Team Julian in Sales - Jason and Kevin who made sure solar and new roof were done properly- polite , informative.. excellent employees all around. i was so touched by the beautiful sunflower arrangement sent to me on the 1 year anniversary! that was such a special touch ( and the SUN flowers sooo noted!) read about the power packs- the prices surprised me. gulp {and Elon certainly creates "excitement' where ever he goes. ) so not going there . wish you all the very best and thank you kknudsen

From the beginning to the end of our quest for cleaner energy this company has been communicative, thorough and most of all did all they said they would. I would recommend solar from this company to any of my friends or anyone asking about solar companies. As we learned the hard way NOT all solar companies are alike.

Rooftop solar did two installs for us. We were impressed by their professionalism and care about getting things right. A delay occurred and we were given our APS bill payment from rooftop solar to cover the time that we did not have Solar available. How many companies would do that? Also since the two installs, rooftop solar has stayed on top of our account and provided explanations and understanding of oh well the system is operating. We highly recommend this company, and as mentioned, We had them do the second installation also on our vacation rental home. Good folks!

They had a better system for a competitive price

Got several bids and they were very competitive and efficient. Felt like they really cared about our project. Michelle Davis was excellent - answered all my questions and explained everything thoroughly. She made it easy for me to choose Rooftop. Danielle Treible and Stephanie Kramer were also great. The entire process was very smooth.

Great company to deal with. Worked with us on the cost. Installation was quick and the crew did an awesome job. Didn't even know they were here. Product looks great on our roof.

Out of the 5 companies we met with, Rooftop Solar-specifically Michelle Davis and Vanessa Nefflen- were exceptional. Michelle never tried to pressure me, never talked ill of other companies, she was extremely knowledgeable of all the components and was able to confidently answer every single question I had. Small business that goes above and beyond to provide quality and fair solar systems. I would and have recommended them to friends and family. The process took about 4 months due to permits but Vanessa kept me in the loop as much as possible. I love our solar system and would absolutely use them again.

A great and positive experience from beginning to end. John, the salesperson, was available at MY convenience and never pushy: he explained as much as I could absorb and then answered questions several times after. The positive communication continued throughout the project, even when we were waiting for permits (Angela would call to say "no news, but we're monitoring and will let you know!). The onsite work was done by polite, well-mannered (no debris left, very friendly, willing to answer questions and made sure we weren't inconvenienced). System has been up for about a month and, because of the monitoring system, I can see what is being generated by our system. VERY GLAD we went with Rooftop and I would HAPPILY recommend them to anyone!

We interviewed 5-6 companies about solar for the purposes of education. We wanted to know all the in's and out's of solar (how it works, makers of panels, expected output, service/warranty, monitoring, power company guidelines, etc). We found Rooftop Solar to meet all our expectations and provide the best in all listed categories. Once we selected our solar provider, the rest was easy from their help in working with our HOA, to the power company to installation. They communicated with me for the entire process and long after installation. We had been in our new home for less than a year before our panels were installed and operating. We have not had an electric bill for 10 months! Highly recommend this company!

We had a great experience with Rooftop Solar and Scott. The process went very smoothly and the panels are paying for themselves. I would highly recommend Rooftop Solar

I am writing this review after being reminded in an email follow-up from Derek Turner who is the VP of Sales/Marketing (I think). I probably would give 2 1/2 stars if I could. My system was installed Sep 2019 and turned on a month later. The positives: 1) From signed contract to turn on was 3 months (this is actually pretty fast, although doesn't feel like it after paying cash and want to start saving immediately); 2) Status updates and information flow was pretty good from the project manager; and 3) I received a great price after a lot of negotiating. The negatives: I was already under contract with a competitor and submitted to APS. I received a call a day later from the sales person who of course wanted my business. It ended up going going back and forth between the two companies (with me in the middle). I ended up cancelling the contract and going with rooftop even though the competitor would price match. I do sometimes regret this. Not long after this, I received a call from Derek Turner. After a lengthy conversation, he offered to to split the cost with me (about $500 each) on an extended warranty. That language never made it into the contract. I have followed up with him about this, but all I get are crickets.... Another thing that I am somewhat dissatisfied about is the install itself. The installers deviated sharply from the design that I naively approved as I knew nothing about optimizing installation which was a good thing. Despite my roof having a number of peaks and valleys making for a challenging installation, the installers were able to pull 9 panels that were on the north side in the design and place on the south. The problem is many of the south panels start receiving shade from the roof as the sun moves from east to west and therefore produce nothing in the afternoon which reduces overall production. No panels were placed on part of a west facing spot where production would have far exceeded the south facing ones that are getting shade. After paying this much money in cash, I guess one kind of relies on the company to set panels to get maximum production for the owner, but maybe I expect too much. Consequently, I am losing about 4% production. This may not seem like a lot, but equates to about a 1000 kW/hr loss per year simply due to sub-optimal panel placement. So my overall recommendation is that if you do go with Rooftop Solar, then ensure everything is in writing. Second, observe your roof prior to install during different times of the day to check for obstruction of the sun from other parts of the roof so that you yourself can ensure optimal placement of panels. If this doesn't get right, then don't expect Rooftop Solar to come back and fix it. There are numerous solar panel companies to choose from. My experience wasn't terrible, but could have been more satisfying. You could probably have a better experience with someone else, but you could have worse too.

I was very hesitant to install solar. I wanted to do it for the environmental impact, but I typically don't trust salesmen. I looked at Rooftop initially because they were able to offer Tesla products. They went through several options with me and and thoroughly explained the pros and cons of each. In the end I ended up purchasing a high efficiency panel that looks great (black and low profile, not like some of the mirrors you see). I was impressed by how committed the employees were to the company; that says a lot. They were honest, friendly, and low pressure. I never had to guess what the next step was because my project manager was always sending me an update. I also didn't have to do any work, not even file the plans with the HOA. It was all handled, and all on schedule.

I got quotes from 3-4 solar install companies - not hard to do since I recently moved and had numerous offers for quotes triggered by my move. Most $$ quotes were very close so I had to choose based on impression, delivery and social media rating. I tend to have technical questions which many salespeople can't answer well. Their salesman, Julian, took his time to answer all my questions and followed up with me both before and after install without being a bother.

John and Angela communicated with us without being pushy. Our install team was fast, polite, and professional. Great experience.

My experience with Rooftop Solar was fantastic. After interviewing 3 companies, I chose Rooftop because they offered the best financing options (so were cheaper overall when financing was taken into consideration), plus they offer monitoring after installation, notifying me and setting up time to make the fix. The monitoring after installation was important so that I do not have to monitor myself, and no other local company offered this feature. Everyone I worked with was extremely professional and kind, happily answering every question I had, and there were a lot along the way! The total cost (materials, labor, county and electric company documents and inspection, and anything else necessary) was $61,052 for a 17.36 kW system, and that included $10-15K for a ground mount rather than installing on our roof.

Rooftop Solar made the commitment to solar a snap. Low pressure sales led to a great design process and excellent installation. Highly recommend

Rooftop gave me the best information, financing, warranty and price! The team worked with me to address any issues that came up and were very professional with the install. I have only been operational for two months, but have been pleased with the system this far.

From the sales rep to the installers, very knowledgeable and great people to work with. Sales rep asked me what I wanted and then gave me several options that would meet my requirements. She explained the different panels and inverters and how they performed. My project manager kept me informed during all the phases of the project and answered all my questions. Roof Top Solar delivered what I wanted when I wanted it and the system has been working great. I've sold more electricity than I have used since the system was turned on.

They are local so I know who and where they are located if I need service.

They were very accurate when identifying where possible shading would come, and very helpful about locating the best spot for stubbing out the conduit. A different solar outfit was trying to get me to chosse an inferior location.

Rooftop was great - they helped from A to Z and we love producing energy!

Rooftop Solar made it very easy and straightforward to install a solar system on our house. They did all the planning, permitting, and design, including working with APS, to get the system installed. Installation took only a single day, and the team was extremely knowledgeable and informative. Our electricity bill has been greatly reduced to less than a 1/4 of what it used to be, and is now just mostly just the fees and regulatory costs. We've had the system for over a year, and are extremely pleased with our decision to install solar with Rooftop.

Rooftop Solar's representatives and electricians were very professional and nice. They were great at getting back to me quickly when I had a question. They even offered to buy us lunch when they accidentally knocked a water pipe loose! Only problem we had was the very long install time. We expected to have the panels in by April, but it took them until July. There seemed to be a lot of delays and rescheduling. Other than that, no issues and the panels are working great!

All the people working for this company are friendly, helpful, conscientious, and masters at their work. I appreciated the no high pressure approach of the initial consultation. I felt so comfortable when all my questions were answered that I did not bother checking anyone else out. I had a person guiding me every step of the way and answering all my questions as the process evolved. They handled all the permits and approvals and kept me informed. The installation went off flawlessly ahead of schedule. Now I'm enjoying the use of the sun to help save the planet and keep my energy costs low. I would highly recommend this company to others.

A satisfied friend recommended them. And the salesman who came out was very efficient and knowledgeable. Gave me a comfort zone and he took the time to explain and answer all my questions

We evaluated several companies who would install a solar energy system on our home's roof. After listening to all the sales presentations of which we had 4 we chose Rooftop Solar. Our sales person we very knowledgeable explaining the Solariz Power XT panels, the Enphase Q7 microinverters that were mounted behind each panel, The Enphase Combiner + with built in communication via cellular or WiFi, and even the solar panel mounting hardware. While all of these things were important we wanted to be sure that our solar panel system would provide reliable electrical power well into the future. We also learned about the financial incentives available through federal and state tax credits. Michelle Davis explained all of these things in detail in the comfort of our home. We never had the feeling that she was trying to pressure us to buy. We thought it over deciding that Rooftop met all our criteria for an investment in solar energy. Our project took about 4 months to complete. Vanessa Nefflen provided us with all the communications needed during our project along the way and Patrick Neese provided us with detailed answers to our questions as needed for taxes or systems operation. All in all this was an excellent customer experience

We chose Rooftop Solar because of the great reviews they had. The only reason I rated them four stars is because it took six months to get us on line and it only took four days from start to finish the ground mount instillation.

The decision to go solar was big for us and we wanted to do it right. Our experience with Rooftop Solar could not have been better. Their staff was knowledgeable, professional, and reliable. The entire project came in on time and on budget which rarely the case with any kind of contractor. Adam and Vanessa were there every step of the way to answer questions and keep us up to date on the progress of our project. Rooftop worked with both APS and the lender which made things so easy for us. We are so proud to be more sustainable and we have already recommended Rooftop Solar to several friends and colleagues.

The Rooftop Solar was terrific. From planning and design to installation and monitoring, the Rooftop staff communicated with us every step of the way. The people were knowledgeable and very helpful. We would recommend Rooftop Solar to anyone considering the switch to renewable solar energy.

We had a great experience with Rooftop Solar in Flagstaff. They helped us get our solar installed at an accelerated pace to take advantage of state/utility incentives and were great at explaining the regulatory environment and the whole process to us. Adjusted our design to maximize the efficiency of the panels and avoid having the array stick up above our roofline. The installation itself was professional, it looks great, and everything has worked without hassle or trouble. Have had our panels for a year now and generated 99% of the electricity we used in the year! We had a few communications issues around some ancillary electric work we had Rooftop do for us at the same time--but it was eventually resolved, and we were very satisfied with the solar installation itself and the overall experience.

Rooftop's expertise is only exceeded by their professionalism and attention. They take "making the customer happy" to a whole new level. Even beyond that is their sheer overabundance of friendliness. The experience from beginning to end was nothing short of remarkable.

Our experience with Rooftop Solar was top notch. They were very professional every step of the way and explained everything clearly from end to end. We highly recommend them and are glad to be generating our own electricity! We hope they can get you up & running too..

From beginning all the way through to the completion of our project, Rooftop Solar was professional, courteous, and most importantly treated our project to feel as important and special as we felt about it.

They did exactly what they said they would the system is running great. No complaints here. Rooftop Solar was very professional. Thanks

The Rooftop Solar crew was professional and fast. They were a pleasure to work with from the sales team to the installers to the admin folks. Now our electric bills are under $20 a month!

We checked out options from a handful of companies and chose Rooftop Solar because they were local and we trusted the sales rep. We were beyond happy with the entire process from signing the contract to flipping the switch. Each person we encountered at the company took time and care with us and we felt like they truly cared about our project and us as individuals. I would highly recommend Rooftop Solar for their honesty, integrity, customer care, professionalism and a beautiful installation.

We recently had a residential solar system installed by Rooftop Solar. Adam, Vanessa, Brian, Sergio and Jay were all wonderful to work with. In fact, every one of the Rooftop team we encountered were enthusiastic about working in the solar industry, friendly, polite, professional and accommodating. We would highly recommend Rooftop Solar to anyone who is thinking about having a solar system installed at their home or business. Thank you to the entire Rooftop team for being such a professional and supportive group to work with. Jon and Suzette Streit Flagstaff, AZ

I asked my local Rooftop Solar folks to help me install grid-tied solar on my house. I'm experienced with electrical work and solar systems as part of my work. I didn't use Rooftop as an installer, but more as project management. They were very happy to do things how I wanted to do it. I asked Rooftop to create stamped plans and order parts for me in order to streamline permitting and save time on sourcing bits. The folks at Rooftop discussed options with me, produced plans that my county permitting office accepted readily and helped organize things with the local power company. Once I completed the install, Rooftop sent one of their licensed electricians to check my work (always a good idea). They were always quick to respond to my questions with helpful information. It may have been less expensive to do it all myself, but using Rooftop solar for some tasks saved me a lot of time. Having experts to help navigate building codes and power company requirements was very valuable.

We had a completely enjoyable experience with Rooftop Solar. Everyone we worked with was knowledgeable and helpful. The work was professional and looks really good now. I'm glad we went solar. Thanks Rooftop Solar

It was a fine, sunny September day in 2015 when our new Rooftop Solar system came online and started generating power. Since then, we've had 2 1/2 years of continuous operation. We generate enough solar powered electricity to cover 100% of our electrical usage and a bit extra. We started the process of going solar in late April 2015. A representative of Rooftop Solar knocked on my door on a Saturday morning and asked if I'd be interested in learning more about going solar. He left me some information and followed up by email a few days later to schedule a meeting with me and my wife. As much as I like the fact that, by going solar, we've significantly reduced our carbon footprint, the pragmatic side of my very much appreciates the financial benefits. Including tax and other incentives, our system cost about $10K. Assuming the system runs for 20 years, we should see a bet savings in electrical utility costs of about $23K. In addition, the Rooftop Solar addition increases the value of our house, which can be realized if we ever decide to sell. Rooftop Solar worked closely with us throughout the process. Their staff was professional, the materials they provided were clear, complete and easy to understand. Rooftop Solar got all the permits, handled all the coordination with our local utility to review and approve the plan, inspect the installation and get final approval to bring the system online. The process took as long (4 months) as we'd been told, at the outset. Much of the installation happened while we were traveling on a family vacation. When the system came online in late September 2015, it was fun to use the online monitoring system to generate reports and follow along as we made electricity. What can I say, other than this has been a 100% satisfactory experience. We've significantly reduced our utility costs, improved our home, increased its value and, best of all, we're doing our small part to preserve and protect the environment. Rooftop Solar rocks!

This company is thorough and professional in their work and maintains excellent customer relations.

So the installation process was smooth but the system doesn’t produce close to what they said it would, tried to reach out more than once and phones are never answered and calls never returned. Since the installation I haven’t heard from the company once.

Rooftop was great. In spite of some twists I threw their way, (like an accident that put my finances on hold) they worked through everything with me. I have waited until now, my 3rd monthly bill to report... My electric bill has dropped from about $150 per month to about $18. I am delighted with the solar panels, the service Rooftop supplied, and their helpful serivce.