Obed M. | Galveston , TX | 10/26/2021
RisingSun Solar installation of solar panels at our house was done with the utmost professionalism. They were honest and provided all the vital information for us to make an informed decision on the system that best suited our needs. Their customer service is also impeccable. They responded to questions quickly and properly. I will definitely recommend them for your solar installation project.
Omar4438 | Magnolia, Texas | 08/08/2021
There's a reason why Rising Sun is the highest rated solar Co.'s
From beginning to end I had great service. Centerpoint dragged their feet as expected but Rising Sun Solar did everything within their power to make sure eveything was taken care of. The owner came over to my house personally to ensure that my wife and I knew how the entire systems works and he also reassured me that they will continue giving us the best possible service even after after they've installed my solar panels and they're uup and running. This is a legit review from a customer in Magnolia TX btw.
Danny | Berryton, Kansas | 07/16/2021
Couldn't be more satisfied with company.
As I previously wrote, there was issues during installation! Those issues are know fully corrected to the highest standard. Management made corrections and crew carried those out overwhelmingly. Couldn't ask more from a company to respond in a cooperative, quality manner after recognizing the problem. Outstanding, If I had another need for solar I would not question the integrity, quality and honesty of this company. If you use Rising Sun you won't be sorry on your decision.
John W. | Norman, Oklahoma | 07/02/2021
Had some hiccups, but they earned my trust.
I decided to rewrite this post, as RisingSun reached out to me regarding some concerns I had and took steps made them right, and I am much more confident that I made the right decision to go with this company. I went with RisingSun because they had the panels I wanted, and the price was excellent. I took several bids, and the value for the price was excellent here. Communication with the salesperson was somewhat poor throughout the process, although after my discussion with RisingSun, it seems that this was not reflective of the company itself and was probably somewhat isolated. The project was contracted out to GreenLight Solar in Dallas, and after a few hiccups, the system was up and running. The install was pretty rough on my yard, and RisingSun took care of that for me as well. The system has been excellent over the first six months, and there have been no functionality issues, so I am pleased with the final product, especially at the price point I got. The system even survived a massive hailstorm last month, which was quite impressive. To sum it up, I had some initial concerns with communication and some hiccups with the install, but RisingSun's willingness to address my concerns and regain my confidence even after I had already fully paid for the system says a lot about the company and how it values customers. In retrospect, even though a few things did not go smoothly, I am very pleased with the quality of the product as well as the price I paid, and I would not hesitate to recommend RisingSun to anybody who may be in the market for solar power.
Marty Z | Humble, Texas | 04/20/2021
Fabulous Solar Experience
Tyler at RisingSun Solar was awesome. Very professional, knowledgeable and pricing was very favorable compared to other bids. During his presentation he explained solar and how the system would interface. He provided a timeline of what and when everything would happen, and this was updated upon our acceptance. Handling of HOA and Centerpoint approvals and certifications a Big plus. Project came in 2 weeks ahead of schedule. Communication during and after the project was very responsive and informative. Would definitely recommend RisingSun for any solar project
Geoff Wheeler | Houston, Texas | 04/04/2021
Customer Service Kings!
I had gotten 3 quotes for my PV system and Tyler really stood out as a real good guy. I'm so happy that turned out to be true. He is responsive even a year after installation. He totally made good on something he said at the initial meeting. Stand up customer service! I talk y'all up whenever someone asks me about my system.
Francisco Perez | Houston, Texas | 11/09/2020
Awesome support and knowledge of solar systems.
Scott and the technical support team was there for us from the beginning to the end of the installation minimizing issues. Keep up the great support even through this difficult COVID pandemic. Thanks again for everything.
Rolando Robles | Channelview, Texas | 10/07/2020
A professional, honest, and enjoyable experience
I had a fantastic experience with RisingSun Solar. After a quick Google search, I contacted RisingSun about possibly conducting business with them for my newly purchased home. Within days, Tyler visited my home to talk to me about the process, how much it would cost and what exactly I was getting myself into. Before I spoke with the RisingSun, I had contacted different solar panel companies, but I was completely satisfied with the honesty and professionalism that Tyler delivered the moment he approached my front door. The entire process from beginning to end was easy for me, especially the part where they dealt with the HOA on my behalf. I highly recommend RisingSun for your solar panel needs, and if given the opportunity, working with Tyler, whose professionalism and transparency is highly appreciated, especially during the COVID-19 pandemic.
Tom | Houston, Texas | 06/12/2020
A great company to work with
When we started looking into installing solar panels, I put together a list of five solar companies doing business in the Houston area. I talked with representatives of the companies and received quotes for all five business. I graded them on the solar panels they provided, the cost of the project, the knowledge of the people, and their responsiveness to follow up questions. I chose Rising Sun Solar because the products were good quality, in my budget window, and the company representatives were deeply knowledgeable and helpful. helpful, the local Representative is Scott Robertson and we found him to be truly knowledgeable. He spent time discussing solar panels and what benefits we would gain by adding solar to our home. He was very responsive to our phone calls, text messages, and emails that we sent asking more questions. One of the owners, Tyler Tucker called and talked with us on the occasions that Scott was not available. Our project was hampered somewhat by Corona Virus outbreaks and business shutdowns. Scott and Tyler worked with us to get the system installed safely and expediently during the pandemic. Rising Sun Solar took care of every aspect of the project including getting the homeowner association and Center Point Energy approvals and installed the system on the promised dates. Scott has been extremely helpful in helping me gain a better understanding and system that was installed. We received our first full month bill for the electric company, and it was a third of what the electric bill was last year at this time. Our system generated a little over 1 Megawatt hour of power last month and 517 kwh was sold back to the power company. I am incredibly Happy with the system and would highly recommend Rising Sun Solar for your solar projects.
Akif Muhammad | Cypress, Texas | 06/02/2020
tyler
Mr tyler is very professional person he is honest and very good man