Office location: 3302 Canal Street Suite 21, Houston TX, 77003
07/02/2021
John W.
I decided to rewrite this post, as RisingSun reached out to me regarding some concerns I had and took steps made them right, and I am much more confident that I made the right decision to go with this company. I went with RisingSun because they had the panels I wanted, and the price was excellent. I took several bids, and the value for the price was excellent here. Communication with the salesperson was somewhat poor throughout the process, although after my discussion with RisingSun, it seems that this was not reflective of the company itself and was probably somewhat isolated. The project was contracted out to GreenLight Solar in Dallas, and after a few hiccups, the system was up and running. The install was pretty rough on my yard, and RisingSun took care of that for me as well. The system has been excellent over the first six months, and there have been no functionality issues, so I am pleased with the final product, especially at the price point I got. The system even survived a massive hailstorm last month, which was quite impressive. To sum it up, I had some initial concerns with communication and some hiccups with the install, but RisingSun's willingness to address my concerns and regain my confidence even after I had already fully paid for the system says a lot about the company and how it values customers. In retrospect, even though a few things did not go smoothly, I am very pleased with the quality of the product as well as the price I paid, and I would not hesitate to recommend RisingSun to anybody who may be in the market for solar power.