NRG Clean Power

NRG is the VERY BEST! GO NRG!!!

The solar energy project was an incredible experience for my family and it was transformed into a wonderful adventure since we met NRG! Energy Sage guided us to pick a company that would fulfill our needs. With their advice, we selected NRG Clean Power. It was a very smooth process with NRG. They helped us download the NRG Clean Power app. The entire process went through several phases. Each phase had a manager who immediately connected with me by sending me an email and linking through the app. The manager sent us updates on their progress. Each manager sent us information, data, drawings, and updates. We had our solar system installed by Matthew Lamel and his installation team. The entire process was smooth and organized very well. Matt would send an email to let us know what would happen. He explained the process very well. I downloaded the NRG Clean Power app that showed us the progress that was being made. We had a new manager at every stage who guided us through the process. Matt also let me know when documents would be sent to us by mail and would be prepared and we kept a lookout for these documents. Matt sent us an email to inform us when the installation team was going to arrive and when the material was going to arrive. This gave us time to prepare. Everything took place on schedule. The installation team was professional, courteous, and very well-informed. Even the inspection by the City went very smoothly and the inspector was very pleased. We are very pleased with Matt and this team! Thank you very much, Matt!! We have had solar panels for almost a year without any issues. NRG contacts us regularly to check if everything is fine. It was such a wonderful experience

Our Neighbor referred us to NRG Clean Power and we are so happy she did. Amy Sweet (Energy Advisor) at NRG Clean Power has been very helpful, professional and responsive. She has provided us an estimate with details on the solar design. She answered all our questions and put us at ease on how the process would take place. It has been a pleasure having Amy help us transition to Solar. We are eager to move forward with the project and look forward to the installation. We have been searching for the right company for solar installation and have had few different companies give us price quote. Compare to other leading solar companies NRG Clean Power was much affordable. We have found NRG Clean Power easy to work with and upfront about the whole process.

Excellent Experience and Work

NRG was transparent and kept me updated throughout the solar installation process, from beginning to end. Aracely was knowledgeable, answering any questions I had. In a 2-day period I went from no solar to the solar system being installed completely, including configuring wireless access to view electricity generation now and over time (using the gateway). This was one of the company's recommended by LADWP when I went through their solar installation website. I appreciate the vetting of such a professional solar installation company.

Top-Notch Service

NRG was honest and communicative throughout this whole install process. It wasn't easy dealing with my county but they persevered and never left me wanting for information/status. Edward Rodriguez was a most excellent installation coordinator. He was very patient with my dumb questions and often updated me before the county's (allegedly) automated system did. The contractor they sent for the actual install was awesome, too. NRG is highly recommended from yours truly.

Sales Director - Andrew Cohen is AMAZING

I had the pleasure of working with Sales Director Andrew Cohen, and I must say that my experience was absolutely fantastic. Andrew's expertise and dedication to helping customers are truly remarkable. From the moment I first contacted him about my interest in solar energy, he went above and beyond to ensure I had all the information I needed to make an informed decision. One of the things that stood out most about Andrew was his extensive knowledge of solar systems. He took the time to patiently explain the various options available, breaking down complex technical details into understandable terms. His willingness to answer all my questions, no matter how basic or intricate, made me feel confident in my decision-making process. Andrew's passion for renewable energy was infectious, and it was clear that he genuinely cared about helping me find the best solution for my needs. He provided me with insightful recommendations tailored to my specific circumstances, which I greatly appreciated. Thanks to Andrew's guidance and expertise, I proceeded with a solar system that not only meets my energy needs but also aligns with my commitment to sustainability. I couldn't be happier with my solar purchase, and it's all thanks to Andrew Cohen's exceptional professionalism and dedication to his customers. If you're in the market for solar energy solutions and want a truly positive and informative experience, I highly recommend reaching out to Andrew Cohen. His knowledge, patience, and genuine enthusiasm for what he does will undoubtedly leave you feeling excited and confident about your own solar journey. Thank you, Andrew, for making this process such a pleasure!

Done expediently and expertly

Pleased with the immediacy and care of the job from signing of the contract til the work was signed off by the county.

Great experience with NRG (Solar+Battery System)

NRG Clean Power provided an incredible sales consultation, and was able to give me the most affordable quote for the solar system I've purchased. They are the only solar installer I know with the Price Match Guarantee, and they've honored it even after I've signed the contract. I'd definitely recommend them! My project just started, but so far I've found NRG to be very honest and trustworthy. Sales team, that I've worked with, Sabrina and Andrew are top professionals, very responsive, highly knowledgeable and were helpful throughout the entire purchasing process. I am extremely happy to have chosen them as an installer and will update this review as my project progresses, or should there be anything outside of positive along the way.

Residential solar system

Edward Rodriguez was our project manager for 2 solar systems. The solar crew was very professional. It went smoothly and passed the final inspection. Edward took his time to communicate, follow-up the project through emails, phones. 5 stars for Edward. Bill was helping us with set up our Enphase battery. He was very helpful on explaining how the battery worked. Thanks, Bill.

Exceptional Solar Experience with NRG Clean Power

I recently had the pleasure of working with NRG Clean Power for my solar installation, and I must say it was an outstanding experience from start to finish. From the initial consultation to the final installation, every step was handled with professionalism and expertise. Aracely Lopez, the Installation Coordinator at NRG Clean Power, played a crucial role in making the process seamless and efficient. Her attention to detail and dedication to ensuring everything went smoothly was truly commendable. Aracely kept me informed at every stage of the installation, answering all my queries promptly and providing valuable insights. The installation team was punctual, courteous, and efficient. They worked diligently to install the solar panels, and the end result exceeded my expectations. The quality of the workmanship was evident, and I am now enjoying the benefits of clean, renewable energy. NRG Clean Power's commitment to customer satisfaction is evident in every aspect of their service. From the initial assessment of my home's solar potential to the final activation of the system, the entire process was handled with professionalism and expertise. I highly recommend NRG Clean Power for anyone considering a solar installation. With a team as dedicated and capable as Aracely Lopez and the rest of the NRG Clean Power staff, you can trust that your solar journey will be a positive and rewarding experience. Thank you, NRG Clean Power, for making the transition to solar such a smooth and enjoyable process!

N-R-G did N-O-T disappoint!

After several home visits from solar cold-callers, and several proposals reviewed through energysage, I contacted NRG based on their price, warranty, and equipment offered. They weren't the cheapest, nor the most expensive, and from the first call I felt like I was dealing with a straightforward-no-BS energy partner. No fluffy solar sales jargon or hard selling, just fair and honest statement of facts and what they could and could not do. It was a no brainer for me to go with them. From there on, the experience was exceptional due to the team that supported and handled me along the way: from Sabrina Steinman, Shahar Broitman, Nicole Corona, to my project manager Aracely Lopez and I'm sure a few more I'm missing... the people and communication were what made the difference. Any question big or small from me, as well as frequent project updates and expectations were all handled timely and to my satisfaction. 100% would recommend them again, and though it may not be the same for everyone, I was delighted that the project was completed before the expected date I was originally given. Thanks for helping make our solar and power goals a reality NRG. You have my respect.

Amazing communication/speed and workmanship

The entire project from design/permit/installation/online (still waiting for PTO from PGE) within 2 months …. My project manager Matt L provided me regular status and updates and answered all my questions from ordering materials and delivery permit installation and access to monitor the syatem. The installation crew was very professional and installation took 1 day and they left no mess around. This is an awesome experience, and I look forward to use the system to help offset my electric bill. Highly recommend anyone to work with NRG.

Excellent experience

From the beginning to the end of my solar project NRG Clean power kept me informed. They came in at the most reasonable price and with excellent equipment. I have 15 REC panels and Enphase battery back up. The installers were amazing and had me up and running in only six hours. It was truly remarkable how efficient they were.

Working with NRG has been great

I selected NRG to provide our solar system and I'm so glad I did. They've been great to work with, are very professional, and have a fantastic team. After doing a lot of price shopping, my neighbor and I both selected NRG for our solar installations. While NRG isn't the absolute cheapest, we felt like it was worth paying a little bit more as they were much more professional and gave us more confidence in their ability to do a great job over anyone else. Now that the solar panels have been installed, I can say with certainty that we made the right decision. I also want to give a special shoutout to Maya, Bryan, and Piper from NRG. They've been so helpful every step of the way.

Two Solar Systems and Working Great

I had NRG install a first system and then a second system (when I realized I needed more capacity) and both installation processes were completed to my satisfaction. They are thorough and made sure I was satisfied with the overall experience. I would recommend them!

13 Panel sys w/ battery backup

Overall I am very happy with NRG. There was some delays with permits and getting approvals but that is outside of NRG's control. My sales person (Antoinette Miner) was very knowledgeable and friendly which is why I purchased from NRG. She didn't put me through a pointless presentation like other solar companies tried to do. Instead I asked for numbers and cost and we got right to business which was great. The process from start to finish changed from one rep to another at the various stages of the process. Even though a particular depart could have given me better answers in terms of helping me understand complex technical details i was asking about how the system works, the overall process was great. I want to specially mention and thank Nicole Corona. Nicole provided me amazing service!!! I left a voicemail and she returned my call the same day which was great. She did a great job a listening to my concern and addressing it promptly and effectively. It's not everyday someone provides this level of quality costumer service. She was very kind, very friendly, and had such an amazing positive attitude. In addition to being super nice, Nicole was very knowledgeable, she answered all my questions and took the time to make sure everything was ok. She made sure I was happy. It was a pleasure speaking with Nicole.

Great Experience, Easy to Follow

I worked with Nicole Corona as our Installation Manager who was a delight to work with. She was informative, quick to respond to all my questions, and helpful throughout the entire process. It does feel tricky to follow all aspects of the process, so having a helping hand allowed me to be put at ease.

Ground Mount Residential Solar

I tried many different solar providers during the proposal stage. Eventually went ahead with NRG Energy. Most other solar providers would not want anything to do with a ground mount system, as they are much more complex to do than roof mount. For my home, it was particularly difficult as the ground installation was on a 30 degree slope and had limited access for mechanical equipment. In addition had a ground squirrel issue. NRG Energy had no problem providing a reasonable bid for this system. I am glad I went ahead with them. To start with, Antoinette did the initial proposal. She was excellent in accommodating my unique requirements (including rodent protection and warranty) and putting a reasonable proposal together. I also had a very positive experience with her when it became necessary after the design to make adjustments based on the design team's input. Her flexibility and efforts were crucial to making it possible for this project to proceed. Later on came the installation and the many issues that had to be overcome due to high slope and poor access. Aracely was the manager assigned to overseeing the installation. I am so happy about that. She was superb in navigating all issues encountered with persistence and making sure everything was addressed along the way. If I do another solar project with NRG (system expansion), which is quite possible down the road, I can only hope Aracely can be the installation manager for the project. Not only was she good in managing the complex installation, I found her to be particularly responsive to my inquiries and in keeping me posted every step of the way. She is a true star! I can not thank the installation team of Martin and Karen enough. They performed with a high degree of professionalism and attention to every detail, so there were no surprises when it came to passing the inspections. They went way beyond my expectations in every way and came up with very good solutions to the installation issues. I wish every contractor could be as professional and detail oriented as these guys. Too bad it is not possible to give them 6 stars. Throughout the process my experience with NRG has been very positive. It is clear to me this is a company that cares about quality of their work and customer satisfaction.

REC & Tesla Power Wall Installation

We made the decision to sign with NRG Clean Power due to the competitive pricing and great rep who reached out to us. Devon definitely provided us with so much information more than any other company we looked into prior to finding NRG. Our permitting process was a lot longer than expected but it’s understandable since we signed during holiday season. We were happy when we got to installation. Janet Medina was our coordinator, she kept us updated and always returned our calls and emails. She also explained that they had more delays than usual due to the rush of NEM 2.0. We were lucky to have our application approved by SCE. Our installers were great, and inspection passed on the first visit. Thank you NRG & team for a great system!

Prompt and efficient process

I chose NRG Clean Power because their quote was among the lowest while still providing the highest quality panels and equipment. The process was efficient and whenever I had a question, they were quick to respond. Aracely Lopez was our project coordinator and she did a great job of making sure everything went smoothly.

Aracely got me right!

The whole installation process went by amazing thanks to Aracely Communication was on point and she answered all the concerns i had at the moment. I definitely recommend this company to anyone thats looking to save some money and a fast and easy installation.

Getting the Job Done the Right Way

A solar project (storage battery and/or panels) can be complicated. It actually involves various vendors and entities. NRG AND their subcontractor(s) are 2nd to none, they know how to work together to get the job done the right way. They have adopted a can-do culture, which prioritizes customer service and professional quality (of all the equipment and the service that goes with it). NOTE: The is another solar business out there that shares a similar name, called NRG Upgrade. Please do not mistake NRG Upgrade with NRG Clean Power. The one you need to go with is NRG Clean Power...

A Sunny Thank You!

I learned that getting solar on my house isn’t as easy as saying “I think I want solar on the roof!” It doesn’t take a weekend, it takes a lot of personnel, and it takes a patience person to deal with all my questions! Sales was painless and transparent, my advisor during the whole adventure was really good at putting my fears at ease and helped me understand all the different layers of the process, and the installation looks great. Saving money on my electric bill and being green at the same time doesn’t have to be a hassle and NRG showed me that for sure.

PERFECT

I have had my solar with this company for 4 years. When my inverter went down they were quick to intervene and help get a replacement installed FAST. Kudos

NRG - Highly recommended company for solar Installations

Aracely Lopez, the installation coordinator from NRG, was excellent at working with our new solar installation. NRG process was super streamlined and effortless. I highly recommend Aracely and the NRG team for all your solar installation needs.

Great experience with NRG Clean Power . I used them for my business and my home building. Aracely , my project coordinator did a great job in all the steps. All the process was smooth and great communication. After installation the representatives were very responsive as well . They take care of customers , no wonder they are long time in this business.