NRG Clean Power

Great Service

I used NRG Clean Energy to install my solar system two years ago and they did an excellent job. Very professional, great communications, explained options very well. This year I decided to add two more storage batteries to my system. I was having trouble getting good information until I reached out for a second time to sales agent Sabrina Steinman. She listened to my unusual needs and came up with alternative approaches and how to evaluate the. She also went the extra mile to get me a good price as a returning customer. I have nothing but good things to say about NRG Clean Energy and Sabrina.

Excellent!

NRG Solar made the entire process easy and stress-free. The installation went smoothly, and I’m thrilled with how well my solar system is performing! A special thank you to Antoinette Miner for being so helpful, responsive, and wonderful to work with. Highly recommend NRG Solar and Antoinette!

so far so good

Jack Zimmerman is my Energy Advisor at NRG Clean Power and he has been stellar in his communictation and responsiveness. We went through the contract process with him and this was very smotth. He answered our questions super promptly and clearly. Right now the ball is in LADWP's court. I look forward to the NRG install but that wont be right away.

Great process

My solar system was just installed, and I couldn't be happier with the entire experience. I first began working with NRG back in April, and over the past few months they designed, installed, and obtained PTO for my system. The entire process was seamless from start to finish. Everyone I worked with was incredibly helpful and professional. My installation was scheduled quickly, the crew did an outstanding job, and everything went smoother than I could have expected. I especially want to thank Alberto, our Installation Coordinator, for all of his hard work and communication throughout the project. He was always available to answer questions, kept us updated every step of the way, and made the entire process stress-free. I highly recommend NRG to anyone considering going solar!

I just bought a house with solar. The monitor system was not working properly ( would not connect to WiFi). After a lengthy investigation involving a couple solar companies, I discovered that my system had been installed by NRG Clean Power I sent, on the NRG website , a request for information. The time was around 5pm PDT. After a very short time I received a text from Jonathan who wished to make an appointment for the following morning. I was impressed and advised that I would be available. However, to my surprise, I received a phone call from Daniel at NRG about 15 minutes later. He advised that he was able to assist me immediately and had discussed my case with Jonathan. Daniel was friendly, informed, and eager to please He told me we could fix the issue now and told me how. He also texted me the information. I followed his instructions and the problem was resolved immediately (Note: Jonathan also followed up with me as promised). I am very grateful for such solid service, by HUMANS, in this day of automation. Jonathan and Daniel are focused on great customer service and displayed a true understanding of Teamwork! I highly recommend NRG Clean Power to anyone who wants assurance that their installer will “have their back”

Outstanding Solar Company!

If you're looking to get solar set up, NRG is the place to go! We had an amazing overall experience. We've already recommended them to multiple friends. I truly believe this is one of the best solar companies out there. My wife and I finally decided to pull the trigger on solar last June. Right from the start, we had an amazing experience while chatting with Frankie. He was able to answer all of our questions and he walked us through all the different options available to us. Once we began the process, NRG was always on top of it. Our installation manager, Nicole, was absolutely stellar! She always kept us in the loop as to where we stood in the process and what the next steps were. Also, she was always available to address any of our concerns. She's a coordination wizard and we're not sure how she does it, honestly. The roofing and panel installation crews were top notch. The work was impeccably clean -- so much so that the city inspector commented on how nice the install was when he came to approve everything (and he sees a lot of installs). The other great thing about NRG was that they took the reigns on all of the rebates. They knew which ones we could utilize to save some money and filled out / applied for them for us, which was awesome because a lot of those rebates ask specific questions about the system and its production stats. Most importantly, NRG never felt pushy. At no point did we feel like they were trying to upsell us or push us into anything. It always felt super professional and their experience in the industry was clear. The only disappointment we had was with the city permitting offices and not NRG. We were hoping to get everything set up to take advantage of the solar tax credit before it disappeared. Unfortunately, that didn't happen, but it wasn't due to NRG. The permitting office was holding everything up and the process of getting the permits approved took way longer than normal. The combination of a massive influx of people trying to get solar installed before the tax credit was gone, and the political landscape of tariffs and international products coming into the country at that time, was a perfect storm for a huge delay that put us past the cut-off date.

Good working relationship with installation team of NRG

Thre were A COUPLE HICCUPS OUTSIDE THE SCOPE OF THE INSTALLATION TEAM. The communication was excellant as the enire process could have been messy, but it was sommothed over with constant updates with Alberto

Solar with NRG

Very satisfied with the process from the learning process to sales process to the product team and installation process and the post installation process everyone was great and helpful! Highly recommended

EXCELLENT CUSTOMER SUPPORT

I purchased solar from another company who filed BK and eventually closed. My solar hasn't worked properly for some time. I did however receive a quote to "fix" my solar before they closed. I've driven past NRG so many times and thought I'd give them a call to see what they could do for me. I spoke to Shelley. She was helpful and sympathetic. She listened! She walked me through step-by-step instructions on how to reboot my system. She was knowledgeable, personable, friendly and helpful. My solar is back online and working. It didn't cost me a dime. I've heard so many of the solar companies are "fly-by-night" and jump on the bandwagon only to fold. NRG IS THE REAL DEAL FOR CUSTOMER SERVICE!

So knowledgeable & SUPER friendly

I didn't buy solar from NRG but received a quote to restart my solar from the company I purchased it from....who I recently heard filed for BK. I decided to call NRG to see if they could help. I was referred to Shelly. She was friendly, outgoing and sympathetic. She really listened and walk me through step-by-step instructions on how to restart my system. It didn't cost me a dime. No quote/no selling me anything, just simple instructions and sympathy. She was so understanding and knowledgeable-just an asset. Thank you so much!! It's working again and I would have paid to get it up and running to the other company. So many scam retailers who jumped on the solar band wagon. NRG IN MY OPINION IS THE REAL DEAL!!

NGR solar experience

I’m just writing this review of NGR solar in order for others to experience for themselves. The excellent experience I had with NGR for my very first phone from Sabrina, which started the whole process. The process went smoothly. In terms of the entire project representative of NGR contacted me in terms of what are house roof design was, electrical panels, and did a complete aerial photography of our roof area for panel installation. They also look for correct spacing for the solar panels and electrical boxes. They recommended the entire system for an East West exposure. correct spacing for the solar panels and electrical boxes. They recommended the entire system for an East West exposure and also with a Tesla battery backup system which was excellent. They also recommended a Tesla.

Shelley is Amazing

My mom's system started throwing errors in July 2025. When I arrived in September, Mom still wasn't sure who to contact and didn't have the original install paperwork. Through some deductive work, I found out NRG coordinated her original solar installation. Luck was with me when Shelley was assigned as my customer contact (on Mom's behalf). She worked with me to do owner on site troubleshooting, and when our initial reset options didn't work long term, she was able to find solutions within Mom's budget to not only get the system up and running, but working better than it had in years. She is absolutely the first person I will reach out to if Mom has any solar issues in the future. I cannot recommend her enough.

Solar reinstall on metal roof

The solar removal and reinstall for my roofing project went smoothly thanks to Shelley. She was on top of the logistics from the start, coordinating a skilled crew that handled the transition from asphalt to a standing seam metal roof without any issues. Shelley was very flexible with the scheduling when my roofing timeline shifted due to rain and she made sure we had the right hardware ready to go. The pricing was fair for the extra labor a metal roof requires, and the city inspector was impressed with the final install. If you’re doing a solar-plus-roof project, Shelley is the PM you want managing it.

Going solar felt like a big decision, but NRG Clean Power made it a lot easier than I expected. I appreciated how straightforward and organized everything was throughout the process. Justin Yu stood out because he was honest, easy to talk to, and focused on helping me understand my options instead of rushing me into anything. He stayed available for questions and made the entire experience feel smooth and stress-free. Definitely glad I worked with him.

Best Solar Installer

NRG Clean Power provided an incredible sales consultation, and was able to give me the most affordable quote for the solar system I've purchased. They are the only solar installer I know with the Price Match Guarantee, and they've honored it even after I've signed the contract. My project has been fully completed last year, on time and with high quality workmanship. Support team is excellent and very helpful. I've found NRG to be very honest and trustworthy. All their teams are top professionals, very responsive, highly knowledgeable and always super helpful. I am extremely happy to have chosen NRG as my solar installer. I'd definitely recommend them!

Shelley, the great

Shelley was fantastic. She held me throughout the whole process of taking my bowels off and after my new roof was put on putting the panels back on. While putting the new panels back on, we ran into a blimp and Shelley was able to help me manage around it. She’s a go to person.

When we went with NRG for our solar installation, we started with a coordinator who helped us begin the process. A few weeks in, I was told that she would no longer be assisting us. I reached out to NRG and was informed that Aracely would be our new contact. I am sure that she was very busy taking on additional customers and challenges along with her normal workload. However, Aracely really stepped up and became very attentive to our installation. At one point, it looked like my install was moving very slowly. When I asked Aracely about it, she explained that the city I live in had not yet approved the permits. After waiting several weeks, I checked with the city myself and confirmed that NRG had submitted the permits when they said they did — the city’s permit inspector was just behind schedule. Once the permits were finally approved, everything started moving quickly again. Aracely stayed on top of getting the parts ordered and the installation crew scheduled promptly. She kept me informed and up to date on every step of the process. All in all, I’m very happy with NRG and feel that Aracely went above and beyond my expectations in the way she handled our solar installation. We went with the Enphase 7.56 kW setup with three 5 kW backup batteries, and everything is working great so far. I would recommend NRG for any Solar installation.

Great team to work with

I am a returning customer to NRG. They had installed my solar panels 4 years ago and I was very impressed with their overall service and hence decided to go back for my battery backup needs. Sabrina and Andrew from the sales team were extremely helpful and knowledgeable enough to understand my needs. Sabrina ensured to meet my needs on the project. I am looking forward to get the battery setup done by NRG in next month or so. I would certainly recommend working with NRG as I’ve seen them very responsive and professional when it comes to understanding the needs and making the right suggestions for meeting those.

My Solar Company Folded!!!

Imagine my dismay when my Solar Edge solar inverter started to malfunction after 3 years.  I immediately tried to call the solar company that installed my system, only to find that all their phone numbers were disconnected.  Luckily, I had ONE phone number from the installation supervisor.  That person told me my company, Green Day, was out of business.  I didn't know what to do, so I called several companies to find anyone who might be willing to help me.  Whoot Whoot!  I found Shelley of NRG Clean Power.  She has been tremendously helpful and was able to fix most of my issues over the phone.  There is still one thing going on, however, she is watching it from her end.  I can not thank Shelley enough for all of the time she has spent helping me and teaching me how to reset my Solar Edge properly.  If you no longer have a solar company to fulfill their warranty, call Shelley.  The parts are still covered.  Labor is not, but I am willing to pay as necessary.  Their prices were competitive, and she was willing to try things over the phone before she sent someone out. Shelley is an angel, and I appreciate all that she has done.  I know that Shelley will be there for us if we have issues with our solar, unlike the company that left us high and dry!  Give NRG Clean Power a call to see if they can help you!  You won't be disappointed!

Hire NRG for Your Solar Projects

The price, installation and speed for my solar project are second to none. Before I contacted NRG, I got several quotes from large and independent companies and their quotes cant match NRG in price( one had double the price of NRG), knowledges of solar system, completion date, warranty and payment schedules. I purchased 20 REC Alpha Pure-R 420 W panels and Powerwall 3 for a bit over $30k. The installation was done in one day. The whole project was done in 10 weeks. The 3-payment schedule is unthinkable great. I made the second payment after receiving all materials. The panels generate so much juice and I need to add one more Powerwall 3 battery which has built-in inverters. NRG provides an iPhone app with 9 stages. Each stage has a project manager with a large pool of resources. Every person in NRG is more than eager to make customer happy and satisfied. I'm extremely happy and completely satisfied with is solar project. Best of all, I'm almost off the grid and saving hundreds each month. P.S. An EV is charged daily.

We just wrapped up installation with NRG and our experience was brilliant. It is a long process - between personal research before reaching out, selecting NRG, design, permitting and installation - it takes a minute. All that being said, the experience was extremely smooth compared to stories I've heard and read about in general and with other vendors. When it came to the installation process specifically, we worked with Aracely and team and they were truly excellent. They were informative and collaborative in their approach. I'm always a fan of over-communication so the client knows what's going on, particularly with something that can be complicated like solar. The highlight for me was when the city inspector came out and let me know that the installation was one of the best he'd seen, so much so that he brought another inspector over to our property to look at the installation, highlighting the positives.

Frankie Gutierrez is great!

He's been my point person at NRG. I just closed the deal but haven't had installation yet; so far, Frankie has been so communicative and knowledgeable, and I'm feel great about the plan we have in place!!

Excellent Design and Installation Experience

Worked with NRG for about 18 months while our house was going through a major remodel in Palos Verdes Estates. I found their design and installation process to be thorough, very good quality, and responsive. Numerous (difficult) reviews and permits required by our city with the HOA, Fire Dept, Building Dept, and Edison. There were some challenges, but our project was complex with 24 panels, 2 Tesla Power-Wall batteries, and the city being very picky about aesthetics. Overall, they did a very nice job, and I say that coming from a background in building construction and Electrical Engineering. I was impressed with the response times to deal with issues and the continued follow-up by Edward Rodriguez, our activation manager. We have a couple apps now showing system operational status and energy management from the panels and the batteries. Highly recommend!

Excellent Company

Aracely Lopez was my Installation Coordinator and did an excellent job. Aracely was very professional and personal. I was kept informed throughout the entire installation and questions were always immediately addressed. The Installation Crew was also excellent. They even matched paint to have the metal conduits match and blend with with my home.

Solar installation

NRG did a great job with all phases of my home solar project. The whole team and Aracely Lopez our installation coordinator were all very helpful!

GREAT EXPERIENCE

We recently had solar panels installed at our home by NRG Clean Power. It’s too soon to tell if our expectations of financial benefit from the use of these panels will happen so at this time we want to comment on the people who worked with us throughout the installation process. We had contact with a number of people at NRG but mostly we worked with Priscilla Cook and John Weigel. Both John and Priscilla are professional and knowledgeable and absolutely wonderful to work with. Throughout the process I constantly pestered Priscilla with questions. In each instance she responded promptly and with respect and with patience. I can’t say enough nice things about her. John was fantastic. He was always pleasant and, like Priscilla, was patient and respectful. He did his very best to help us understand the solar process and he spent extra time making sure that our electric panel worked properly. He considered what would be convenient for us with regard to the placement of the main service panel, and he made sure that everything was clean and neat before he left. We feel very fortunate that we were assigned to Priscilla and John.

Good Experience

NRG recently installed a solar set up for us. We are very pleased with the process. The communication with the company was excellent. All our questions were addressed promptly and thoroughly. Our installation coordinator, Aracely, was outstanding and very helpful.

Great Experience

I committed to NRG back in July, and the project was completed in December. The seemingly long timeline was mostly due to city permits, and inspection schedule. My contact, Gabriel Weizman kept me in the loop the entire way. Several times I had a question about the process, and Gabriel anticipated it and sent an email with the information I needed before I asked! And just the other day, long after my project was completed, I had a question and Gabriel got right back to me. I highly recommend NRG, and loved working with Gabriel.