Craig Evans | Bruington, Virginia | 08/09/2024
A very good experience from start to finish
Kody and Trip and the guys installing did great. Kody went the extra mile for me with my nightmare of a breaker box! Overall, communication and explanation every step of the way was perfect
E+B Mack | Bentonville, Virginia | 06/29/2024
Outstanding service from NovaSolar
We researched solar companies intensively - and we are so happy we picked NovaSolar. Absolutely outstanding service, communication and support from beginning to end — and we are demanding customers with a difficult rack installation a long way from our house. In short, we recommend this company wholeheartedly. They worked hard and did a great job.
Leo | Arlington, Virginia | 02/05/2024
Total satisfaction
For such a major long-term investment, we wanted a solar company who installs high quality equipment and provides reliable customer service afterwards. Nova Solar has been a champ in every respect. They answered all our questions, offered options, and adapted as our energy needs changed when we bought an electric car. The panels, installed on time, look great. We’re so grateful they took care of all the carport EV charger details for us. Given the variability of weather, we are satisfied with how our power production measures up to Nova Solar estimates. During the switch-over (it takes time for Dominion Power to complete the process) we had a ton of questions. Nova Solar always responded quickly, professionally, and with a good attitude. They even researched a question they couldn’t answer right away and got back to us with a satisfactory answer. In short, the result has been fantastic. Nova Solar has earned our trust and we’re very glad we chose them.
Anne | Virginia Beach, Virginia | 12/05/2023
Go With Nova Solar
I spent a lot of time researching companies when we decided to go Solar. Nova came out on top in every category. Once we signed the contract they exceeded even those high expectations. They are very professional and communicate well. We knew exactly what was going on with our project at all time. Their turn around time from contract signing to final install was very fast. It was less than 5 weeks between our initial signing and install day. On install day, the team arrived right when they said they would, worked very efficiently, and the system was installed and tested before the end of the day. I would pick Nova Solar over any other company.
Rory A | Silver Spring, Maryland | 11/14/2023
We would highly recommend Nova Solar to everyone.
We had an excellent experience working with Nova Solar from start to finish. Each member of the team we met was communicative, knowledgeable, professional and courteous – even to the extent of taking their shoes of when coming into the house without being asked. This was our first solar install in a new state and Nova Solar hand held us through the entire process; managing the building and electrical permits, the necessary inspections and setting us up with all the necessary tax documents. The instillation was much faster than I expected and looks great on the house. Post instillation Nova Solar sent easy to understand, helpful and detailed emails with final steps for us to set up and monitor the system going forward, and they were quick to reply to any questions I had about the process. If you are unsure which company to pick, you won’t go wrong with Nova Solar. Highly recommend.
Greg B | Richmond, VA | 10/25/2023
Excellent company
Highly recommend. NovaSolar team was highly responsive, very easy to communicate with, helpful with understanding the details of the system, before the installation. The installation went as planned in one day, and the system was set up and ready to go. After the installation, the team continued to guide us in next steps in getting the electric company to switch us over to net-metering, and ensuring we were able to understand the output of the system. We've just signed up for SRECs, with the help and advice of the NovaSolar team, and I expect that to go without a hitch. It was a pleasure working with this team.
A Doe | Stafford, Virginia | 10/16/2023
Excellent experience A+
I decided on Nova Solar based on other reviews as well as their competitive pricing. They are simply the most professional and communicative contractor I've ever worked with. I won't exaggerate and say they were instant on everything, but they always responded in what I would consider a reasonable amount of time and most times much quicker than that (on average less than 1 business day for response). They presented several viable options and pointed out the ones that included the best price to system performance value and explained them thoroughly. They were never pushy about anything and performed in a way that would be expected of a trusted advisor. Installation day went as smoothly, started early and went quickly. Honestly this is one of the best contractor's I've ever worked with.
Bill A | Arlington, Virginia | 09/26/2023
Excellent Solar Panel System by Nova Solar
We highly recommend Nova Solar to install solar panel systems at your home or business. We used Nova Solar to install a solar panel system at our home. Throughout the process Nova Solar was excellent. All of their staff were knowledgeable, easy to work with, and always provide quick responses. They provided detailed and timely answers to our many questions about installing panels on our home. The permits and installation went smoothly. Our house has a four sided roof including some shading issues. Their detailed analysis allowed us to determine our expected performance and costs. Our system has been running for two months now and is providing the expected performance. When one of the microinverters malfunctioned, they coordinated the timely replacement per warranty. They have continued to provide quick responses to questions after our system became operational. We have total confidence Nova Solar will continue to help us with any issues that occur in the future.
S K | Sterling, Virginia | 09/06/2023
Highly recommend
An excellent experience working with Nova Solar. We reviewed options and companies for solar as our new home was being built. We decided to use Nova Solar. They were helpful from beginning to completion. We had problems getting approval of the solar panels from our HOA. Nova Solar worked with us to provide all the necessary information and reconfiguration to get the approval. They managed all the building and electrical permits and all the necessary inspections. Once the panels and system were set up, they kept us advised on the status of Dominion Energy getting us connected. We were very impressed with the guidance they gave us on setting up the monitoring system and engaging a company to obtain Solar Renewable Energy Credits. They even provided a completed sample Federal Income Tax form for the tax credit and provided the completed form and guidance on applying for our county's property tax relief. Highly recommend.
