Moxie Solar (Out of Business)

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Updated: 30 December 2022
Installer

Installing solar since 2008

Moxie Solar (Out of Business) logo

2.90 from 111 Reviews

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A score we give a solar company out of 100 based on 0 criteria that our SolarReviews industry experts believe are the best criteria to separate good and bad solar companies.

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Moxie Solar (Out of Business) reviews


Breakdown of consumer reviews

Sales Process

3.8

Price as quoted

3.9

On schedule

3.2

Installation quality

3.7

After sales support

3.2

Latest good review thumbs up

BG | Iowa City, Iowa | 06/04/2022

Job well done

Moxie was great through the entire process. Building a design, quote, and installation - especially navigating through the bureaucracy of regulatory approvals and coordinating with MidAmerican. All things considered, the 5+ months from initial consultation to final switch turned on- was well worth the wait especially due to the high demand for their services.

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Latest bad review thumbs down

Dave Brown | Lexington, Virginia | 01/09/2023

Great at the start, since then things have gone downhill

We had a 14kW system installed on our property. To go along with that, we ordered an $8,000 Tesla PowerWall. After six months of waiting on the PowerWall, I asked them to swap the PowerWall for more solar panels, which they agreed to do. That was over a year ago. Recently I discovered that Moxie is out of business and I'm paying $8,000 for production that I will never receive. I am not happy. I thought I'd done my research before choosing Moxie but in the end I got burned.

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TYRONE | Clinton, Iowa | 12/30/2022

DOWN PAYMENT

BREACH OF CONTRACT—AFTER SEVERAL ATTEMPTS TO CONTACT MOXIE SOLAR, IN HOPES THAT INSTALLATION WAS COMING SOON. I THEN CONTACTED A NEIGHBOR, GETTING SAME SYSTEM INSTALLED, INFORMED ME THAT MOXIE WAS CLOSING. I PUT MONEY DOWN ON SYSTEM. THIS WAS TO LOWER THE MONTHLY COST OF SOLAR SYSTEM AND ELECTRIC BILL. I AM A VETERAN. 72 YEARS OLD AND RETIRED. HAVING TROUBLE GETTING A LAWYER TO TAKE CASE.

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Matt | Solon, Ohio | 12/19/2022

Class Action

I paid roughly 60% towards a solar system that was never installed. I want a full refund, now this article (https://www.thegazette.com/business/north-liberty-solar-installation-company-closes/) indicates they are out of business and "there does not appear to be sufficient assets to accommodate unsecured creditors". . We should try a class action lawsuit.

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DW | Greenville, South Carolina | 12/19/2022

14 months without complete installation

I have spent every week trying to get Moxie to fix issues with installation, wiring and finish installation since August. They sent people out once who then simply left saying they needed parts and the company ghosted me. Improper installation, billing and complete lack of communication… we need to band together on this one people. Class action lawsuit has to happen.

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Richard Shurson | New Boston, Illinois | 12/05/2022

Google says Permanently Closed

Long story short, I remitted the first 10% in November 2022 and beginning the week of Thanksgiving, all communications stopped. Even with the REC buyer. Is there an attorney anyone would recommend, or has a class action suit been started? Lets band together and at least try to get our money back. WE can't raise anyone in Moxie, maybe a legal type can.

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Disappointed | Libertyville, Illinois | 11/30/2022

Don't ever do business with Moxie

We're nine months into an installation by this company. All I have to show for it is two letters of Intent to File Lien from the company's sub-contractors. They never fulfill their promises and now aren't returning calls.

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Terry | Brunswick, Ohio | 11/23/2022

Do NOT use - Cannot be trusted

Just got an email from Moxie Solar. "We are writing to inform you that Moxie Solar is under new ownership and new management. The company that you have a contract with is the former Moxie Solar (Old Moxie). We had voluntarily tried to accommodate customers that had contracts with Old Moxie, but unfortunately we are unable to do so and we cannot complete your project. We are deeply saddened by this outcome." "The company that you originally contracted with has been acquired, and in that purchase, the warranties that they held did not transfer to the new entity, so we will not be able to provide you service." They also owe me $4000 for a second Tesla Powerwall ordered in March, 2021 and never delivered. They promised to refund my down payment by November 2022.

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Chris | Union Bridge, Maryland | 11/16/2022

Took our $25k deposit, and never delivered. We signed and put down a deposit for a large ground mount solar array in spring 2020. They guaranteed it would be completed by October of 2020. By January of 2021, Moxie was still tied up in permitting, with no end in sight. Communication was horrible. We canceled the contract after 9 months from signing because Moxie still couldn’t get out of the permit approval phase (they guaranteed goal job completion/installation in 6 months). They put in writing that we would get a full refund of our deposit in February of 2021. 13 months go by before we even hear from them again about how to repay us. They said they couldn’t pay us back until November of 2022, in four weekly installments. It is November of 2022, and Moxie still hasn’t refunded our deposit, 22 months later. They aren’t responding to emails or voicemails. This has been a nightmare! The next step is going to court. Do NOT use Moxie Solar! Run away as fast as can!

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Mark B. | Valparaiso, Indiana | 10/15/2022

go with another company

hired Moxie to design and install our system. all went well with the design and install the folks we talked to and worked with were great. then the problems started, the local utility didn't approve of one connector in the metering box. getting moxie to correct the problem was a struggle, after a month of calls and emails the problem was finally corrected. the system was powered up and all was well, until we had a power surge and 1 bank of our panels flaked out, and like the connector issue getting any one in the service department to respond to our calls for service was and is an ongoing struggle. 2 months have gone by and we're still without 1 bank of panels working. when a service tech did show up to confirm the bank wasn't working, he stated we should have a surge protector on our system. which in my opinion should have been installed when the system was installed not after we're looking at what is seeming like an expensive repair. bottom line is hire someone else to for your solar system or learn to fix your system yourself. moxie has the sale and install covered, the design and service, falls flat, and to say that they failed would be an understatement!! HANWHA Q-CELLS were the panels installed (not listed in the dropdown)

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John in Ohio | Berea, Ohio | 10/10/2022

14 months and no completed system

Small residential system and after 14 months of partial installation, and no response from them in almost six months I feel completely betrayed. All I wanted was a system to keep my wife safe and comfortable during power outages regardless of how long they lasted. Even paid more for a bigger battery bank to handle the whole house air conditioner. With out power, the LiFePo batteries that are mounted outside will be damaged by the below freezing weather. The only thing they have fulfilled in the contract is the start of the installation and billing me. The only part of the system that was installed where designed are the solar panels. The design engineer that planned the system did not properly plan for the correct sizes of anything else.

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Ranae | Morrison, Illinois | 09/17/2022

Moxie Solar Giving Green Energy a Black Eye

We contracted our solar system in 2017 with Moxie, with the project completed March 2018 (after we called to prompt them to please start the project). It took a phone call to a higher up staff member to get project going. We put up with problems from everything from paperwork problems to having our system designed on a neighbor’s shop roof, instead of our own. Once these issues were ironed out, we were told by the sales person that the 40 panel system didn’t fit on our shop roof, and we needed to do a ground mount system. Moxie worked with us and communicated well, at that time, so unfortunately, we decided to overlook the warning signs, as we wanted to have a sustainable source of green energy, so we commited to the solar ground system. All went well for 5 years and the app SolarEdge allowed us to monitor our production, until service was needed in May of 2022, when the system stopped sending our kWh of production to ComEd. A dozen calls to Moxie service went unanswered and most emails were ignored. Those that were responded to, we were told to “be patient”. We have currently lost all the summer production that net metering allows us to use in the winter; and we are paying full price for electricity. We were told by ComEd that they cannot retrieve our production from this summer, or any current production, but they sure can charge us for what we use. Moxie, you could have anticipated supply chain problems to get the internet connection device we need to get this $27,000 system back into production. It’s been 4 months and we are still waiting for service. We have asked for information on the repair part so we could hire another company to complete the repair. Supposedly, only a Moxie part/service can be used. Really? Moxie’s 5 star guarantee means nothing! I have kept 5 years of production and electricity cost records; and if Moxie wants to support us as customers, they will need to complete the repair, get our system running, and reimburse us for the losses we are incurring. By all means, support clean energy sources to end our dependence on fossil fuels, but do your homework before committing to any company.

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About Moxie Solar (Out of Business)


To the best of our knowledge, Moxie Solar is out of business as of December 5, 2022. If you feel this may be incorrect, please notify us at info@solarreviews.com.

Office locations


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Iowa - North Liberty

323 W Cherry St, North Liberty IA, 52317

Iowa - Davenport

220 Emerson Pl Suite 100, Davenport IA, 52801

Iowa - Cedar Rapids

1202 3rd Street SE Suite 103, Cedar Rapids IA, 52401

Iowa - Des Moines

510 East Locust Ave #106M, Des Moines IA, 50309

Iowa - Des Moines

1717 Ingersoll Ave #125, Des Moines IA, 50309

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Illinois - Chicago

2101 W Carroll Ave. Suite 100, Chicago IL, 60612

Illinois - Dixon

501 W. 1st Street, Dixon IL, 61021

Illinois - Peoria

610 Abington Street Suite H, Peoria IL, 61603

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Texas - Austin

15808 Ranch Road 620 N Suite 210, Austin TX, 78717

Texas - San Antonio

18911 Hardy Oak Blvd. Suite 241, San Antonio TX, 78258

Texas - Dallas

603 Munger Avenue Suite 100 #1040, Dallas TX, 75202

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Indiana - Hammond

2207 E 165th Street Suite 6, Hammond IN, 46320

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Colorado - Denver

1801 Wewatta Street 11th Floor. Suite 11032, Denver CO, 80202

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Missouri - Columbia

303 N Stadium Blvd Ste 245, Columbia MO, 65203

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Ohio - Cleveland

1536 St Clair Ave NE Suite 54, Cleveland OH, 44114

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Florida - Miami Beach

1680 Michigan Ave Suite 700 #242, Miami Beach FL, 33139

Florida - Jacksonville

12724 Gran Bay Parkway West Suite 410, Jacksonville FL, 32258

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South Carolina - Rock Hill

331 E. Main Street, Rock Hill SC, 29730

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North Carolina - Raleigh

3125 Gresham Lake Rd Suite 104, Raleigh NC, 27615

North Carolina - Charlotte

301 McCullough Drive Suite 400, Charlotte NC, 27615

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Wisconsin - Waukesha

N19W24400 Riverwood Drive Ste. 350, Waukesha WI, 53188

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Virginia - Virginia Beach

780 Lynnhaven Parkway Suite 400, Virginia Beach VA, 23452

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Oregon - Hillsboro

1915 NE Stucki Ave Suite 403, Hillsboro OR, 97006

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New York - Syracuse

221 Harrison St Suite 211, Syracuse NY, 13202

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New Mexico - Albuquerque

500 Marquette Avenue NW Suite 1200, Albuquerque NM, 87102

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New Jersey - Hamilton

100 Horizon Center 1st & 2nd Floors, Hamilton NJ, 08691

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New Hampshire - Bedford

15 Constitution Drive Suite 118, Bedford NH, 03110

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Nebraska - Omaha

2111 S 67th Street Suite 300, Omaha NE, 68106

Nebraska - Lincoln

., Lincoln NE, 68508

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Minnesota - Rochester

14 4th Street SW Suite 203-4, Rochester MN, 55902

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Massachusetts - Marlborough

225 Cedar Hill St Suite 257, Marlborough MA, 01752

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Maryland - Owing Mills

10451 Mill Run Circle Suite 499, Owing Mills MD, 21117

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Idaho - Boise

950 Bannock St Suite 1103, Boise ID, 83702

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Delaware - Wilmington

1000 N West St Suite 1240, Wilmington DE, 19801

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California - Folsom

1024 Iron Point Road Suite 1024, Folsom CA, 95630

Certifications


Better Business Bureau Solar Energy Industries Association Solar Power World

Licenses


CON-21-0112

Contact Moxie Solar (Out of Business)


Location pin
Head Office
323 W Cherry St, North Liberty IA, 52317