Momentum Solar

Reg Flag! Reg Flag! Red Flag!

I highly do NOT recommend this company [MOMENTUM SOLAR (PRO CUSTOM SOLAR LLC)]. MOMENTUM SOLAR (PRO CUSTOM SOLAR LLC). called me on a mass solicitation call; I typically don’t like any sales calls, but I did want solar panels installed on my house so I decided to stay connected on the call. Since they were the ones reaching out to me I thought this would be a _convenient_ situation for me as I did not have to go out and research a company nearby, They offered me to meet at 8am for a 30 minute appointment. I told them specifically that I had to be at work at 9am, but since the appointment was only 30 minutes, it would be fine on the timing with my 30 minute drive to work. I did ask the speaker about the timing and they had no worries about it. The next day while I was waiting for this person to show up, it was getting later and later. I called the company and it took a few minutes to get connected to someone. I finally did; he did not know the status of the person I was supposed to meet with and said he could research it. I told him,” nevermind, don’t bother showing up. I can’t waste more time waiting around for you guys to figure this out. I am leaving for work and you can call me back later.” At 8:28am, a woman called me saying that her representative was at my house, but it looked like no one was home. I told her that was right, I spoke to the other guy on the phone and told them not to bother showing up. The woman asked to reschedule. I told her I did not feel like I should because my trust in the company had already been broken. She insisted I re-schedule and offered a $100 inconvenience check. I really knew I could not trust them, but I was curious to know this price to have something to compare to the next quote I would get, so for that reason I very hesitantly accepted. I even was silent on the phone for a minute. The appointment was scheduled for the next day. The next guy was late. I already decided that I would not do business with them, and if he did not show up it was no skin off my back. This guy did have a representative call me to tell me he was running late, so at least I was not sitting around and waiting for him, I got to eat my breakfast in the time he was late. I could not shake the feeling of unease, so I signed a contract with a different company. Some days later I got the inconvenience check in the mail. I deposited the check. A few more days later, and the bank told me the check had bounced and they were charging me a fee. Why did they fight so hard to have me reschedule and not even honour the check to prove they could be trustworthy? DO NOT TRUST MOMENTUM SOLAR (PRO CUSTOM SOLAR LLC).

Absolute Liars......

Short and sweet.....The salesman lied to our face while sitting on my dinner table after repeatedly asking him the same questions.After calling the office in New Jersey for help, they told us the same thing. At the end of the day they all lied to us and now we are stuck with the solar panels. They will lie just to make the sale..It WILL show on your credit as a a liability, you WILL have to pay an additional liability insurance policy EVERY YEAR and you WILL have to make the electric payment PLUS the panels payments for at least the first 3 months, so make sure you're financially ready for that.. Hopefully we don't have to deal with any more surprises. We WILL NOT recommend.

They keep soliciting in gated neighborhoods when not wanted

They keep trespassing and soliciting in gated neighborhoods that have conspicuous No Solicitation signs posted. Every month they come and knock on people's doors that don't want what they are offering. As a matter of principle, I installed one of their competitors panels and I am very happy.

Buyer Beware!!!

READ THE CONTRACT CAREFULLY!!! - The sales person said there is a 25 year warranty, but the contract states that the PV system (solar panels) are sold "AS IS" and if the system proves defective following purchase "YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING OR REPAIR..." We exercised our right to cancel the agreement within three business days.

Stay Away from Momentum Solar

I received three quotes from three other solar companies, and momentum Solar was the last quote. I didn't choose Momentum Solar because they kept trying to undersize the system. My requirements are for a 20 K watt system. First they tried to sell me on a 15 K watt system. Its a good thing I know a lot about electricity. I showed them my electric bill and stated that what I needed was closer to a 20 KW system. They came back with a second proposal and said it was for 19 KW system. When I reviewed the quote the system was only 48 panel 17 KW system. When I called them on it they said" Well with the angle of your roof the 17K system will produce 19 KW". They also wrongly stated that Ever source would deny me a net metering connection to the grid if my solar set up produced100% of my consumption in my particular area. I found out that was not a true statement. So instead I went with a more local reputable Solar company and signed an agreement. Their interest rate for financing was a 1 percent lower and they were honest, designed a 20KW system to deliver 102 percent of our electricity consumption. I immediately informed Momentum Solar that I was going with another solar company. Momentum solar called me back and blatantly lied and said that I had a contract with Momentum and tried to force me into going with Momentum. My recommendation would be to stay away from Momentum solar!! They are scammers and you would be better off finding a reputable Solar company thru energy sage, Like I did. I hope this helps out. Solar is a large investment and you really want a good reputable company to install and support your system. Good Luck!

do not buy

This company has pushy sale people and after all that you get no support whats so ever there master electrican Brian I thing is his name you cant trust at all. all they want is your money and the h--- with the rest of the story as they dont care

Please find another solar installer-don't use Momentum

Fortunately the solar panels that I had installed on my roof are saving me some money but not as much as they initially promised. Saleswoman was quick to analyze my roof size and the number of panels that would be installed and the savings it would provide. We spoke for about an hour and my husband and I felt comfortable with her plan for our saving money. We signed an electronic agreement-WHICH SHOULD NEVER BE DONE-as it took me months to get a hard copy of it and it was not what I signed up for. In the end, solar panels were installed on 1/2 of my house yet the monthly payments (over 25 YEARS) were the same and the savings not as significant. Did battle with Momentum Solar but then had to plead with the solar company-Sunnova-to bring down my bill. In the end, Momentum Solar has a negative mark on them with Sunnova. Please pick your installers carefully!

Not As Expected

This company prices seem to be much higher than others. Moreover, the monthly costs increases each year. We were informed the price would remain unchanged after the installation was completed, we found out differently. We have friends whose home are much larger than ours and they are paying a lower monthly bill with their solar company. We checked with Momentum Solar to discuss a possible adjustment and was informed that was not possible. Strongly suggest you shop around... let the buyer be aware....

momentum incompetants

DON'T FALL FOR THIS SCAME READ THIS BEFORE YOU SIGN UP: MAKE SURE THAT YOU ARE GETTING ENOUGH PANELS TO PRODUCE MORE THAN WHAT YOU CONSUME. FOR US, WE CONSUME 14,000KWH HOWEVER WE ONLY ARE GUARANTEED 9800KWH. SO, THE SYSTEM IS SET TO FAIL. YOU WILL WIND UP PAYING MORE BECAUSE YOU HAVE TO PAY SUNNOVA, AND YOU HAVE TO PAY JCP&L BECAUSE YOU DON'T PRODUCE ENOUGH TO COVER WHAT YOU CONSUME. ALSO, very poor CUSTOMER service, THE SALESMAN USES YOUR IGNORANCE TO SELL YOU INTO THE CONTRACT WHICH IS CONCRETE AND ONE SIDED (TO MOMENTUM/SUNNOVAS) ADVANTAGE.THEY LEAD TO BELIEVE THAT YOU WILL BE ABLE TO "SHOULDER" EXTRA KWH TO SAVE MONEY AND PRODUCE WHAT YOU CONSUME, THE SYSTEM SET UP WAS ERRONEOUSLY CALCULATED AND WE NEEDED ANOTHER PANEL. THE SYSTEM THEN WENT DOWN 2 TIMES. DURING THAT TIME YOU DO NOT GET CREDIT FOR WHAT YOU PRODUCE. THEREFORE WE HAD TO PAY SUNNOVA AND PAY $186 TO JCP&L. THEN, WE WERE TOLD THAT WE ARE OPERATING AT 89%. TO SUNNOVA THAT IS WORKING.HOWEVER THEY GAVE US THE OPTION TO PURCHASE MORE PANELS TO REACH 100%--AT OUR COST!!!!! SAVE YOUR MONEY or MAKE SURE YOU UNDERSTAND THE DIFFERENCE BETWEEN PRODUCTION AND CONSUMPTION. MAKE SURE YOUR PANELS PRODUCE 100% TO COVER 100% OF YOUR CONSUMPTION!!!!

Momentum Solar Very Dissapointing

We had a power outage and since then we have not been producing any solar energy. We are still being charged $250 a month even though I was told we would be charged by the production quantities. My report shows 0 kw for the last two months and I have had to pay $500 not to mention my PSEG bill has been much higher than normal both of these months. The solar company does not have the man power to assist and it has been dragging on. Every time I call they say they will contact me in 3-5 business days or I need to reach back out to them in 3-5 business days for answers. They never contact me and every time I call back it is like I am starting over from scratch.