Momentum Solar

Not trustworthy beaware

Please be. Wry careful when you with Momentum solar.ask in writing for the promises made by the sales representatives. We have a group given 20 plus order to Momentum and. Each one of has issues with dealing momentum after Lee signed the contract. I am still facing issues to get the referral amount I was planning as part of the order. I spent hours with sales guy and Customer Service but no result, we just get standard answer your case has been escalated. I was holding the final payment because I did not received the referral amount and momentum had disconnected my solar with PSEG, horrible guys please deal with them very carefully!!!!

Unlimited sales calls

They don’t stop, they harass you and it’s extremely rude, none of them are robo calls every call has sales person behind it. I am convinced that I will never move ahead with this company for solar.

Disgusted sales repeated calls

Calling over and over and over making it easy to not move ahead when you see a desperation from sales team for a momentum solar company.

Repeated calls after saying No

Disgusted with number of calls after saying not moving ahead. The sales team has no life or mercy, atleast 6 calls a day and either they are dumb or can’t take no, I also read once you move ahead they are not that responsive. Their strategy cold calling and non stop. Unbelievable, even if I want to move ahead at later times the sales team’s desperation is unimaginable making it easy on customer on why not to choose them. Next I will post the actual call logs in insta, FB, X platforms with screenshots on number of calls they make in a day. None of them are robo calls each one is user initiated and a sales person going through their standard template.

DONOT USE SOLAR MOMEMTUM

Please do not use Solar Momentum. I had solar installed two years ago with another vendor, yet my phone number was somehow listed as a lead with Solar Momentum. I have repeatedly told them to remove my number, but they have continued to call and harass me for the last two years. Completely unacceptable and extremely poor customer service.

The absolute worst

I've been a customer for 7 years and in addition to paying for my panels I've been having high bills from my utilities. They said I would cover 100% of my power but that's definitely not the case. I recently added panels to try and cover my bill and paid for them to also install critter guard. What they installed was not critter guard and it's definitely not worth what I paid for it, and it looks like the person installing it has never installed it before. I asked for them to fix it and at least make it look like it's supposed to, and they said I would have to pay for the service call. To fix something I already paid for. This is the absolute worst customer service I have ever received from a company. I love the idea of of solar, but get it literally anywhere else. These people are crooks.

Very slow process and bad customer support

Absolutely do not recommend. The process has been incredibly slow, and I've been getting constant runarounds. My appointment has been rescheduled multiple times, pushing it back by three weeks. Each time I called, customer service would promise that a technician was coming "tomorrow," but they never showed up. When I finally asked for a reason, the representative said, "I just let you know we are rescheduling, I don't know what happened to the technician." This lack of communication and accountability is completely unacceptable. I would strongly advise against using this company if you value your time and expect reliable service.

Merciless Company

I have installed solar panels with Momentum in March 2024 In July 2025 my system is having issues And no one from the company has come to fix the issue yet Now I have to pay to PSEG for the power that I am using inspite of having solar panels on my roof Tbere is no ETA for this issue to be resolved I am their mercy I have no other option than wait for them

Do not recommend.

From June through August 2025 — the most critical months for building solar “energy banking” credits to offset winter bills — my system from Momentum Solar produced virtually no energy. This was not due to weather or anything I did — the system simply wasn’t functioning. Because of this downtime, I was forced to purchase all of my electricity from Eversource at full grid rates, which cost me significantly more than expected and wiped out the summer credits Momentum Solar highlighted as a key benefit when I signed on. When I reported the issue, the company denied responsibility and refused to provide any compensation for the lost production or the additional costs I incurred. Their lack of accountability, slow response, and unwillingness to make the situation right have left me regretting my investment. Solar is a major commitment, and customers should be able to rely on their provider to stand behind their product and promises. Based on my experience, I cannot recommend Momentum Solar.

Leaking roof

I have had a leak around my chimney for years. I mentioned this to the momentum sales person as I also purchased my roof through momentum. I was assured that the chimney and flashing would be addressed. The leak around the chimney persists after the new roof and now I'm told the roof is separate from the chimney and now I need to pay to remove and reinstall the panels to fix the leak.

Terrible Customer Service and POOR QUALITY ROOF

0 Stars!!! I purchased a roof and solar panels from Momentum and I am so disappointed with the quality of the roof. They sell you that you are getting a top of the line roof when in actuality they completely overprice and have no expertise in this area! Also, no one from the roofing department will respond to my concerns. My roof is sagging under the panels and there are wavy shingles all over. I am so upset that I trusted this company.

Horrible company

These people actually pretend to help get solar but if your property doesn't have complete in sun whole house from satellite imagery. They will call you from a Connecticut number at 9:00 pm to cancel their idea for your home. Again if your roof is not completely exposed to the sun full sun. Do not answer the 800 number that calls you. They do not call from local companies and waste your time and wake up the family.

Stay away from this company

I've been with this company for over a year. They marked up a good deal got me on with them. Now im being screwed. They are only sending 250- 350kw to my electric bill. Still have high electric bill and now $200+ solor bill. They do not answer there phone when you call. But dont pay your bill they ring phone off the wall to get there money. When I asked them that I'm producing 1300+ kw and only 350 max is going towards my electric They always say the same thing "you were on real time" then why am I paying for solor and electric. They are all bullshit company they lied about $8600 rebate for my taxes. Told me my bil will never go above $124 for solor. They guys that were sent to my house were very rude to my dogs. Lied about "government free panel" program. Don't waste your time and money

They call over and over again

This company is relentless! Just today I received 6 calls from them. Each time I blocked the number, they would call back on another one. As a business owner myself, I find it rude and tacky hounding people. If I didn’t answer the second time, then it’s obvious I don’t want the business. I wish the do not call list still worked and these companies didn’t harass by using different numbers.

CONSTANT HARRASSING PHONE CALLS

I WOULD NEVER DO BUSINESS WITH THIS COMPANY BECAUSE THEY CONSTANTLY HARASS ME SEVERAL TIMES A DAY WITH ROBO CALLS AND WILL NOT STOP! ANY COMPANY THAT HAS TO RESORT TO THIS TYPE OF HARASSMENT CANNOT BE GOOD AT WHAT THEY DO. I HAVE REPORTED THEM AND FILED A COMPLAINT BECAUSE OF THE CONSTANT CALLS.

Please please dont waste your money to this company

We spent 20K to add solar and battery for almost 7 months and it hasn't been completed. We tried to contact their customer service but no one answered because the department has been closed. Until now, there is no clarity about our solar power. We will try to contact local TV to help resolve this problem.

No show

Twice we made appointments for this company to come a discuss solar for our house in plantation. These are two separate times about a year apart. First time schedule an appointment a no-show not even a call nothing and that was after they confirmed it the day before. A year later scheduled another they confirmed that the day before and again a no-show no call no apology no nothing. Feeling that this company is nothing but a scam.

System has not been working since install

If you want a company that doesn't return phone calls and won't service your system this is it. If you want your biggest investment to have random holes drilled in it and the system to look like it was installed by a 3 year old this is it. I wouldn't recommend them to my worst enemy, Customer service is terrible and the system is even worse. I'm planning on removing my system and taking legal action against them because they are in breach of contract by supplying a service that does not work but still making the customer pay for it.

Untrustworthy

They came out to sell me a system. The first question I asked was what if I need to replace my roof. They said they would inspect the roof and if they didn't think the roof was going to last for 10 years they would wait for me to get a new roof first. I asked what if the roof doesn't last 10 years. They said they would take solar down and put it back up for free. The roof lasted 3 years and now they are telling me I should have gotten a coupon for the removal and install. Of course the guy that sold it to me doesn't work there anymore. They want $5200 to remove and put back up. I'm now taking them to court. DON'T BUY FROM THESE CROOKS!!!!!

Find someone else

I'm in Rhode Island and maybe they are so new here that they don't list RI and don't follow RI's requirements for Renewable Energy Refunds. I like the people I worked with but it doesn't excuse that they - blew the 2024 install date so had couldn't get the 2024 Federal tax credit ($5,000), their - terrible inter-departmental comunications - Design team (panel design for house) seemed to repeatedly insist I use their first design and not the revised design - turned out that NO PANEL DESIGN THEY did QUALIFIED for RI Renewable Energy Fund after 5 (yes five) sales, operations and project management people told me I would "absolutely" get the cash-in-hand rebate ($4,500). NOPE - Bringing this to their attention (and the sr sale rep did help do this), they gave me $1000 saying they would lose money if they gave me more. - and today, I again received their apology that no one knew RI's requirements "because these things change" along with yet another wrong or incomplete idea of non-qualified. - I do believe their actual product and install is good quality Overall, I would skip this company. Big headache, over and over again. Others like Isaksen seem much more together and able to deliver what they say they will though I've never worked with them and know only that their website seems pretty good.

Dishonest Salesman

As a Momentum customer 5 years in it is extremely disappointing that the salesman misled us when discussing the removal & installation process in the event of weather damage to our roof. He told us on two separate occasions that the process would not cost us and now I find out that there is a cost associated with the process. Does Momentum help? No - they just apologize repeatedly and say there is nothing they can do. I would strongly encourage anyone interested in solar panels to consider someone other than Momentum and their dishonest salesman.

Annoying company calls

Once you give your phone number they will be blasting it with calls they can't hold on till you get more information about solar The more you make phone calls the less I want to do business with you I sleep thru out the day and work overnights stop calling people 6 times a day

misleading price

I am paying just as much with momentum then I was paying with Duke energy I was told I would save money not true I was told my bill from Duke energy will be $16 Dollars a month now it's $57.00 a month I will be notifying the BBB to make a complaint.

BE VERY CAREFUL WITH THIS COMPANY

BEWARE they try to trick you to believe you are stuck with them even though I was told you are not responsible until a truck comes with material and you can change your mind. I haven't received a definite outline of cost just that I could save 40% of my electric bill. Because I am pulling out of the so called agreement they want to charge me $2,000 for a man who was here for 15 minutes to see if roof is safe. I'm livid and see you in court! That was never ever explained to me.

very bad, go with a reputeted company

Sales pitch is different than actual installation process and support