Longhorn Solar, Inc.

Excellent service, a great product, and on time! Excellent team

A friendly company comprised of great people. All products and services delivered on time, in good order, with great service. It’s worth it to get a buy a better product from a reputable company. Would purchase again from them.

Good Job

We got our panels installed less than a week ago and our system is already up and running. Bryan did a great job explaining the numbers and financing. They did reschedule our install last minute, so it’s important to keep in mind stuff like that can come up. Kelli did an amazing job keep us informed and getting us all the paperwork. She even basically handled the HOA stuff! She was awesome. The install crew was on time, quick, and courteous. Overall a pretty good job.

A thoroughly happy customer!

Longhorn Solar is a locally owned business. They've installed many residential systems. They were willing to work with me even though I only needed a minimum size system. Other companies I contacted wouldn't even call me back when I sent them a photo of my electric bill. I had to get my contract submitted to Austin Energy within 24 hours so I would qualify for the $2500 incentive and the extra $1000. Jameson Dillon got it done, even though the deadline was on a Saturday. The crew showed up on time about a month later and installed the system. They did not hurt the roof or my new gutters. There have been several bouts of severe weather since then, but my solar panels are fine and well secured. I had to wait another month for Austin Energy to show up and inspect the system, but everything passed muster and they turned on my system. Since then, I have not had to pay an electric bill. Through May, 2020, the value of solar production exceeded the cost of the electricity I used, resulting in a credit which stays on my bill. In June and July, I owed small amounts for electricity, less than $20, but the credit balance I had built up covered those. In comparison with the same months in the year before I got solar, I have significant savings every month, such that my system will have paid for itself in less than ten years. I had been interested in solar for years, and I'm very glad I finally took the plunge. I had my rebate and $1000 extra incentive from Austin Energy less than three weeks from when Austin Energy inspected my system and turned it on. Longhorn Solar handled everything with Austin Energy. I can't recommend them enough! Longhorn Solar is definitely the company to choose for solar in Austin.

Terrific experience, start to finish!

I talked with several different solar companies in my quest to go solar and from the first conversation, Longhorn Solar stood out. The sales rep, Mike, was professional, knowledgeable, and kept my budget and concerns in mind from the start. There were no high pressure sales tactics or things of that nature; Mike wanted what was best for me. Throughout the process, Longhorn was quick to respond to any questions I had, and did a great job working with my HOA. The install crew was fast and efficient, and completed the install in just a few hours. They even painted the conduit the same colors as the siding on my house! Aside from being great to work with, Longhorn also has the most competitive prices, which certainly helped! All in all, I’m thoroughly satisfied with Longhorn Solar, and highly recommend them.

Phenomenal customer service!

The representative was very kind and answered all my questions. She communicated quickly. Highly recommend Longhorn Solar!!!

Longhorn Solar was everything I could have hoped for!

Thinking about buying solar for my house, I contacted Longhorn Solar and several other companies.  Within 30 minutes, the salesman, Mike was in touch with me. Some of the other companies took days.    Mike turned out to be extremely knowledgeable about solar installations and was very professional.  The conversation did not feel like he was trying to sell me something, more like just talking about solar panels and what kind of installation would work on my house, unlike other companies with high pressure and sales people that really didn't know much about solar.  After Mike left the house that night, my wife and I knew Longhorn Solar was who we wanted to go with. Being an amature radio operator, I have highly sensitive radio receivers in my house.  After signing the deal with Mike, I found out that solar panels are known for producing localized radio frequency interference within the amature radio frequency spectrum which would not be good for me!  I contacted Mike and expressed my concerns.  Mike contacted SolarEdge, the company that makes the solar panels they use.  SolarEdge was aware of this problem and had designed a special DC optimizer that would not cause RF interferance on the amature bands.  When installation day came, SolarEdge flew an expert in radio frequency interference from California to my house in Texas to make sure the system was installed in a way to eliminate any stray RF.  I was amazed a company would go to these lengths, after the sale had been completed, to make sure they built a system that would meet my needs. I think the fact Longhorn installed the more expensive special DC optimizers and SolarEdge went to the trouble to fly someone out here from California at no extra cost to me speaks volumes to the fact Longhorn AND SolarEdge will do whatever it takes to satisfy you, whatever your needs are.  When I expressed my amazement to Mike about all of this, he just said "That's the way we roll Vic". I highly recommend Longhorn Solar and SolarEdge solar panels.  Since the panels have been installed, my power bill has disappeared and we feel good knowing we are doing our part to reduce carbon emissions. Victor Skinner       

Excellent customer service

We chose Longhorn because they had superior equipment, good pricing, and a low-pressure sales approach. They chose a different arrangement on our roof than other folks suggested, allowing us to get more panels in the available space. They've provided excellent customer service over the years and usually reach out annually to see how things are going and if we need anything else. Absolutely no problems with the system two years in.

Longhorn exceeded expectations

I was nervous of the process before I started. Jameson was knowledgeable and able to communicate in simple terms the important information. Install was quick and clean and system is performing as well and better than what was expected based on original estimate.

Quality components and staff

We chose this company because we were more impressed with their presentation and their flexibility with their equipment and projections than another company we interviewed. Longhorn Solar followed through with what we asked for and if something wasn't up to par, they acted. We would use them again if we ever move and need to install solar again.

Longhorn solar is GREAT!

I was very skeptical about this solar stuff and always getting telemarketing calls about it being free. I contracted Longhorn solar and started working with Jameson, and he was great! I never felt pressured like as if he was salesman, he worked with me and explained all my options and different panels I could use to stay within goals for my house and price range. I've now had my panels for just under 2 months and WOW. My electric bill has gone down more than half! Even now that I work from home and use more electricity through out the day my electric bill is still 1/3 the price it use to be. This was definitely worth the investment.

We’re so happy with our solar panels!

Highly recommend longhorn solar! They made the installation process smooth and easy, and did all the coordination with the City of Austin. We’ve had our panels for about 4 years now and haven’t had any issues with them. We save a considerable amount in energy costs during the sunny months, which is pretty regular in Texas, and any credits we build can roll over to future electric bills.

First Class all the way!

We reached out to Bryan Kerr with Longhorn Solar to get a quote on installing solar panels on our home. I really thought it would be just a dream and didn’t see how it would be possible. Bryan worked with us to get the best plan and financing possible! He was honest, upfront, and available for all of our questions and concerns. He was there every step of the way and still checks in on us to see how much our bills have decreased. It feels good to be working with a local Texas company and icing on the cake to have Bryan Kerr on your side.

Great Company

Excellent staff and a quick and painless process. They walked me through every step and answered every question I had.

Very Professional! Thorough and Informative

Bryan was incredibly helpful during my time shopping for solar. I spoke with half a dozen vendors and he was by far the most knowledgeable. His proposals are very comprehensive and no question was left unanswered. If anyone is considering solar and is overwhelmed with uncertainty, I highly recommend speaking with Bryan from Longhorn solar.

Outstanding customer service and support.

The most upfront and honest team I have worked with. They look out for your interest before theirs. Innovative team that is with you before during and after installation. Will not abandon you after installation. They are always there.

Great service

Longhorn Solar installed 29 panels on my house five years ago. They have followed up with me to ensure that I get good performance on these panels. I appreciate their followup visits and customer centric focus. Highly recommend Longhorn Solar.

Call Longhorn Solar, Now!

If you're thinking about solar for your home (which you should) call Elizabeth Petrik with Longhorn Solar. Now. Elizabeth will set you up with a complete solar and energy analysis, timelines, panel layouts, rebates and tax credits. All you do is decide if you want solar! Most importantly, there are $0 out-of-pocket options. Installation was simple. It took a few weeks for everything to be finalized with the city, but well worth the wait. Connor Roth and the entire operations team was communicative and fast. Honestly the easiest home improvement we've made so far! TLDR; Call Longhorn Solar, now!

Very easy process for a new grid tied 11.7kW system

After reading several reviews, I called to get a bid from Longhorn as one of my 3 bids. I had gotten a good feeling from an out of town company with which I had met with over the phone, another company that didn't ever get back to me after the initial contact and Longhorn. I was dragging my feet a little getting back to Longhorn about an appointment set up. The person who sets the appointments was very persistent, and I'm glad she was. Thomas C. came out and gave us the information about the panels, inverters, system design, costs, loans, warranties, rebates, incentives, installation process, etc. Honestly, I was dreading that I was going to to be treated to some hard sell tactic before he showed up, but nothing could be less true about what happened with Thomas. The whole meeting felt more like an informational session with questions and answers throughout. He then left us to our decision making after he did a few measurements. I struggled a few days with the decision between the two companies that had followed through with us, but in the end, we felt very comfortable with Thomas and the information he had provided and more comfortable knowing the company we were and would be dealing with is in town. We also liked the products and warranties. Getting the process started was just as easy as everything else had been up to that point with the company. Thomas explained very well the lag times we might experience while waiting for city rebate paperwork and install scheduling, so I was prepared for the time period between the beginning and the different parts of the process we were starting up. Once we got scheduled for an install, things went well. We did have a date move due to weather, but I had indicated we were very flexible with dates and changes and, of course, there was rain during the week and we got moved a day later. The guys who came out to do the install were professional and worked diligently for hours on our roof. The electricians came out on the same day and got their part of the system set up for inspection. We waited for the city to come out, inspect and we got the thumbs up! Next, we had to wait to get a meter install. That happens on the city's time, so we had another short wait. As soon as we got the meter, Longhorn came out to power it up. I want to say that for us the entire process took about a month - there are a few parts for it to happen, but the best part of it was that, other than the little bit of online business with Austin Energy that I had to do, Longhorn handled everything. It all went very smoothly. We've had the system for almost 2 months. On our first full billing cycle with Austin Energy, we already have a solar credit and the weather wasn't really cooperating during that time. So far, the system is functioning well. We've had great follow-up contact from our point man, Thomas. I'd certainly recommend Longhorn from the experience we've had with them.

Expert help on an existing system

Connor from Longhorn Solar helped me figure out my solar panel manufacturer and specifications though they neither installed it or asked any compensation from me to do so. I bought a new house with an existing solar array. They helped me figure out the brand and specs so that I could send those details to my energy company in order to start selling back the excess energy our house didn't use. No other company even responded to my requests since I was not trying to buy a new system. I will absolutely use them for any of my solar needs moving forward and also recommending them to friends and neighbors. This kind of integrity and good business is such a rarity anymore.

Longhorn Solar Reviews, Texas Homeowner Tells Her Longhorn Solar

Our electric bills were climbing and we got a quote from Longhorn Solar (and 2 other companies). We were at a point where our solar payment would equal our electric bill...and our payment would be locked in as rates continue to rise. We could totally replace our electric bill with the same solar bill. It made good financial sense to move ahead. Electric rates will go up…and our solar bill will stay the same. We couldn't be more pleased. Here are some factors that helped us move forward. 1) Longhorn solar does not sub out work. All staff and electricians in the process are employees of the local company. 2) They don’t have high pressure salesmen. 3) They have top quality panels with one of the BEST warranty plans in the industry (25 years on panels and installation). They even guarantee production for the panels for 20 years (or they pay you back for what you may have to buy from the electric company if your panels were to under-produce). 4) They have some of the highest certifications in the industry. 5) Solar panels increase the value of your home. You can’t lose. 6) Easy approval process with the PAMCO HOA. 7) Longhorn solar is family owned and operated with some of the greatest ratings in the USA. 8) They have partnered with over 1,700+ homeowners since 2009 saving them over $6.3 million in electric bills. 9) We were assigned a project manager that walked us step by step through the process. It was so easy! 10) 30% federal tax rebate for 2018 and 2019 and $250 check for our favorite teacher. 11) Excellent financing with no money down. I analyzed our numbers after 9 months and did a video review here: https://youtu.be/WgnQVyI6DSw

Good solar install experience

We had been thinking of getting solar for a long time. Longhorn made it seamless with getting approval with our HOA, getting necessary permits, and installation. We are very happy with our experience and looking forward to getting credit on our electricity!!

Fast and professional installation

Though I found a few companies with comparable prices, the reviews for great customer service won me over. Having had the system installed for about 2 months now, I agree that customer service is great. The installation was done in half a day and the crew did a great job blending in the wiring conduits with the color scheme of the house. Mike talked me through basis for their recommended system and advantages of their systems vs competitors. Some conduits I didn't even notice until a day or two later. I'd definitely recommend Longhorn Solar.

Great service

Carmen, Jessica and the whole crew were great to work with! Solar system currently functioning really well and outputting at or above advertised weather. For sure I’d work with them again. If you’d like to chat about getting solar, connect me at vtbenjm@gmail.com and I’d be glad to talk to you about our experience with Longhorn. A+++ (and that doesn’t come easily from us)

A Great Solar Sales and Installation

The sales team was knowledgeable about the product and answered all questions quickly. They watched over the paperwork and kept me information of the progress.The installation team had great communications, arrived on time, did the work quickly, and cleaned up the job site. The installation looks good and I am waiting for bright sunshine days to see how well the system works.

Great Company

Working with Longhorn and Michael Haas was a real pleasure. They never tried to put the "hard sell" on us, just presented the facts and options, answered all of our questions, and their proposals were right in line with the other proposals we received. We decided to go with the better quality LG panels and they did a great job with the installation. They even painted the conduit they installed to match the color of my eaves to minimize the visual impact on my house! I've only had the system up and running for a couple months and haven't hit the prime solar generation time of year yet, but it appears to be working well and always great to see my power meter running backwards!I highly recommend Michael and Longhorn Solar.