ION Solar

ION was easy to work with and had top tier service

After looking at a few different companies, ION was the only company who could be upfront and honest about who did their installation. I found it very alarming that there are several companies who are not only subcontracted, but the subcontractors are subcontracted as well! Stay away from those guys! ION was hands down the best.

very happy

Courteous and professional staff. Told what was happening every step of the way. Install was completed faster than I was expecting

Great Experience so far

Clayton was very nice to work with. Informative and built trust which is extremely important in such a competitive industry. He is a major asset to your company. Kudos! So far everything has been spot on from the initial sale to install. Everyone was polite and respectful. I am just waiting on the city inspection and final approval from Xcel!

Happy First Time Solar Customer

I have to start by saying, normally, I dismiss all door-to-door salesmen almost immediately; however, this time, when a couple of ION Solar representatives came to my door late one evening, I decided to give them a minute to give their pitch as it was cold and windy out. They use the approach that they are just setting appointments for a full sales pitch and ask a few questions so that the sales person can come prepared with an accurate estimate for your home a day or two later. Rich, our sales person was friendly and professional. He lived nearby, which made us feel a bit more comfortable with the things he was telling us. ION offers zero-down-payment financing in two flavors, 12 or 25 years at a similar interest rate to what you'd expect when purchasing a used vehicle. Since our home was a new build, it did not require replacement of or modification to our main breaker box, so we received an additional cash-back incentive on top of the 30 or so LED light bulbs and Nest Learning Thermostat E they offer. Many of the negative reviews we've seen for most solar companies seem to be related to financing and tax rebates. I'd be lying if I wasn't a bit nervous about what will happen come tax season, but I can confirm that the monthly payment we were promised when we signed the contract is in fact our actual monthly payment and it does not come due until your system is turned on. It was clearly explained to us that if we choose not to apply the tax credit towards our loan at 18 months, that the monthly payment will increase by about $25 per month, which in all honesty, is still lower than our monthly power bill would average out to over year. As for the installation process, the time it took from signing our contract to turning on our system was about 2 months. The panels were installed within a month and it took about a month to get city approval and permission to operate from the power company. Something unique about ION is that they do not sub-contract, so every person you interact with throughout the process is an employee of ION. Each person we worked with was courteous and professional. The installation went smoothly and our home was not damaged in the process. They also have their own app which allows you to track the installation process, monitor your system once it is operational and download any documentation you may need in the future (e.g. for tax purposes). Overall, we are very happy with our experience with ION Solar and look forward to a nearly eliminated (i.e. the connection fee) power bill going forward.

Excellent Service and follow through

We did not have a lot of knowledge about the Solar process or the benefits until our sales rep Calvin Davilla stopped by. He was very knowledgeable, explaining things in a very simplistic manner. Everything that he promised, we received. Our panels are now 100% installed and producing energy. If you are interested in learning more about solar, I would definitely recommend Ion and I would suggest asking for Calvin Davilla as your representative.

Quality and Professionalism

Started with this company a few months ago. They had a representative come to the house and explain EVERYTHING upfront. Sometimes, you expect something dubious with cold call businesses. They were very professional in the installation process. I had a lengthy discussion with the electric company about ION reputation. The electric company employee who installed the reverse meter had positive interaction with the company. The county contractor had positive things to say about the company. Overall, ION made it simple to get solar on the house. You're not just doing it for yourself, you're doing it to easy the load from the grid. You're ahead of the game when it comes to solar or wind power. There are huge intensives with taxes too. We re online and producing MORE energy than we're consuming in a day.

Hands down the best!!

From the time Dwayne walked though our door, to our install and every moment leading to our solar panels being turned on, I have been extremely impressed!! Everyone that I have had the pleasure of talking to with ION has been so friendly and professional!! I am so happy we went with ION!! All around a really fantastic experience!! I will definitely be reccomending ION to everyone I know!!

ION Solar is an outstanding company!

ION Solar is great company. Their customer service is top notch. They took care of the entire process from start to finish. Would highly recommend this company for anyone wanting solar!

A smooth process from start to finish!!!

Through the entire installation and set up process, everyone i worked with or that came to my home was amazing. Always on time and always did what they said. The total time to get my panels turned on was about a month quicker than they predicted. All around great process.

Great Service!!

Great service from the beginning, they are really on top of the process, I literally didn’t have to anything. Everything workout as planned. When I called them, they answered all my questions and followed up. I will strongly recommend this company for your Solar. No complains five starts!!

Honest company

Very well organized and good value

Professional, efficient service

This is the second time I have used ION Solar for my home. They communicate the process in a timely manner, take the time to answer my questions promptly, and their app is easy to use and very helpful. I will definitely recommend ION to my friends.

Great Company

ION has been great from the jump. They kept me well informed on the whole installation process. The installation team did a fantastic job! They were all very professional and did a stellar job on the installation. I highly recommend them!

Quick with Great Communication

Our experience with Ion was great. We thought it went pretty smooth and actually pretty quick through all of the steps. We greatly appreciated that all of the necessary steps/items were taken care of by Ion and the communication with updates was awesome!

Would recommend again and again

Our experience with ION Solar was great form the beginning to the end. Great communication, efficient and effective system, and a pleasure to work with.

Excellent customer service

The people are great. They answered questions quickly and efficiently. The process seemed a little long, but it all worked out. I highly recommend ION Solar.

Easy to get operational

After dealing with the financing, I didn't have to lift a finger. Very well run company. 18 panels and loving it

Awesome

I had a girl, I want to say her name was Gaby came to my door one day talking about solar. At first, I wasn't interested, and to be honest there was never really a good time to talk. She came back a couple of weeks later and we were able to make an appointment, to sit down and speak to someone. Mel came by the house and sat down and explained EVERYTHING to us. The ins and outs of what was going to happen. My husband and I were sold. We signed up that night. The process has been super easy. Someone would always reach out to us to let us know what was going on and where we were in the process. We were able to use the app to also let us know what was going on. Everyone we had spoken to regarding us going green and getting the panels have been absolutely wonderful, kind, and helpful. I will most definitely recommend ION to anyone who is looking for solar panels. Thank you so much!

Ion solar is the best!

We liked what they had to offer in going green. Everything sounded really great, until I got my first electric bill. Don’t worry it was more then great, my bill was next to nothing. They delivered just like they said. Great company!

Excellence in performance and communication

Work was done professionally with high quality and ahead of schedule. Communication by ION Solar throughout the process was perhaps the best I've ever seen.

My experience was wonderful. All questions addressed.

They were very professional. Communication was excellent. There were no concerns left unaddressed. From beginning to end, each step was laid out, explained, and then carried out. They were kind, courteous, and very considerate of any needs I was uncertain about.

Knowledgeable about all things solar!

Ion Solar were polite, professional, and poised to help me with all of my concerns. I definitely recommend them if you are looking at options for Solar.

Excellent work!

A great experience! Professional and efficient. Once they completed the install, they walked us around and answered any questions we had. Highly recommend!

A honest company who delivers what they promise.

I am a new customer with solar and ION who wanted to save money on my power bill and look forward to the future. Throughout my experience with ION, from start to finish, I found each team member dealt with caring and helpful. Any questions I had and still have from time to time are quickly answered. If you are even considering solar, do yourself a favor and speak to an ION representative.

I had a great experience with the ION Solar crew from the beginn

I had a great experience with the ION Solar crew from the beginning until the end of my solar panel installation. Great customer service and everyone in the team were all very knowledgeable.