ION Solar

Highly Recommend!

Ion solar is great! This is our second home Solar purchase. We had multiple consults with different companies. ION’s people were knowledgeable, polite, did not put pressure, and quick to answer our questions. We have specific needs to fit our unique lifestyle and even though our system request was unusual they never even batted an eye. The install was just as smooth and the people just as great. I highly recommend ION!

Great Company!

Absolutely wonderful to work with. They kept me informed of the process, very easy to communicate with and answered all my questions very quickly.

Great service

Really professional installers. Know what they are doing and polite and knowledgeable. The rep also very knowledgeable on the payment and answered all questions.

The process was amazing. Robert Code walked us through and answered every question we could come up with. He really knows his stuff! Alexis took over and checked in weekly until the system was up and running. I have already begun to send out referrals. Thank you

ION - Excellent Experience

I highly recommend ION for your solar needs. They were great at keeping me informed during the whole process and the crew installed the panels even though it had snowed a bit the night before. Overall very professional and customer service was excellent!

Great Experience!

Working with Ion Solar was a pleasure! Communication was great throughout the permitting, installation and inspection process. Installation of our system took less than a day and the crew that installed our system was very professional. After installation was complete, Ion ensured all necessary inspections were completed in a timely manner in order for us to get our system up and running. Very professional service!

Exceptional Service

This experience was super easy and very exciting. Love the ION Solar customer support team and everyone who contributed to our experience. Definitely was worth the investment! Special thanks to ION Solar team for helping my wife and I through this process. Truly thankful for the transparency and commitment that we received.

Amazing quality with amazing service

The experience was great. It's a little quiet at first while the design part is happening but once it's done things start happening real quick. The installation was the biggest shocker. I have a two story steep pitched multi faceted roof with 16 panels they had to install. Start work by 8 and they left shortly after 12 noon. I couldn't believe they were done so fast. I didn't even have a disruption to my power even though they had to put in a new panel. Their installation is the cleanest looking installs you'll see. If you drive by and the solar panels look like they were part of the house design it's probably because it was done by them. The panels are some of the best you can get right now made in America and are almost 21% efficient. Those Chinese made solar panels have that ugly gray metal bands around the panel and throughout and it looks terrible. These are jet black and they look so good. I feel like I got my money worth which lately you just don't hear yourself saying anymore. Seriously if your thinking about Solar call these guys up they'll come to you give you all the details and info right on your couch and in a non pushy way. I guarantee after you understand the process you'll be asking like I did "where do I sign?"

Great Communication and install tracking

ION Solar did a great job of staying on top of the project and communicating at each stage. Hashim the project coordinater was reachable via text and answered any questions during the project. I have recommended their services to other friends in the area.

Fast and Precise

Justin came over and explained everything regarding the concept of solar, the science, and the financial benefits specific to our home in a simple way that we could understand. He wasn’t pushy or combative, and was very understanding to our concerns and answered all of our questions in detail, and made us feel extremely comfortable. ION was awesome about handling all of the permitting and back end paper work. It truly was a turn key process, and we were installed in about 4 weeks from the day we had our site survey. We’ve recommended ION to a few of our friends, and they are enjoying the same experience so far. Awesome company in our experience.

ION SOLAR FINALIZATION REVIEW

ION SOLAR REVIEW We are very excited to be the new owners of ION SOLAR panels for our home. We look forward to enjoying years of having our very own “Solar System” on our roof. We believe there is a need to protect our planet and believe this is one of a dozen different ways to do so while also being able to help the less fortunate with their energy needs. Through our experience ION SOLAR has the best customer service. From the first meeting with Matt Modesette to the most recent conversation with our Finalization experts: Thomas and Katherine, each representative including our installer: James Gallegos, the project manager: Julia and the guys at PGE and the many TEAMS: from validation, permits, utility and the inspection dept (Mayra, Hannah, Elena, Anna,Colton) kept us informed as to the progress on our system. Any time we have had any questions, they have been able to provide the correct information needed to keep us all on the same page along this journey.

Love it

Started the process April 2022. Had some delays with the town and utility company. Finally I was online August 17, 2022. My electric bill in July was well above $300.00. Just received the bill for Sept 2020. My natural gas was about $40.00. My total electric bill is $9.46. Needless to say I was astonished. Even with the monthly payment for the system it is still cheaper. Much cheaper. I have no regrets at all.

Great Company

This company is by far the best to communicate with. Not many people you deal with and that makes it easy to find out how your progress is going. I look forward to telling everybody I know about Ion Solar and hopefully have people switch to clean energy!

Jon came out to my house and he explained everything really well. Ive been hesitant with other solar sales pitches in the past, but John answered all my questions and gave me the confidence to finally take action. Thank Jon

Great Experience

Great help from everyone at ION their reps, customer service and install crew. Always checked in throughout the process. Turning it all on and using the app to monitor the panels is so cool! Very excited to see how much power we can produce!

Excellent

Everyone has been a pleasure to do business with from the sales team to the installers to the people I never met but talked to on the phone. I will never hesitate to recommend Ion for solar power.

Amazing

Great company!!

Jesse Carrillo

Jesse was awesome no pressure talk thru it he is a very valuable member of your team take care of him thank you

friendly helpful

from the begin to the end they keep you informed with every step provided me with documents and permits I cant say anything bad about the prosses help me all the way

ION Solar's Vast Information Sold Me

I was always reluctant when it came to buying solar panels. It's a huge investment and I wasn't confident it would be reliable. Between ION's well-informed staff and Enphase technology I had the resources I needed to learn everything about the company, its history, and their products. After the installation was completed, I was very satisfied the results.

Best in class service and experience with ION Solar!

When Dylan Garcia first showed up at my door, I wasn’t even sure I wanted to go Solar. Like every other person that had showed up at my door for one reason or another, I was ready to just say the magic words I had gotten used to saying “ I’m sorry, I’m not interested at this time”. However, that’s not what happened. For once I had someone who actually knew what he was talking about and at the same time wasn’t looking to just persuade me into signing up for something I was sure I didn’t want. Because of that impressive first encounter, I said I was interested in learning more. When Jason Dashiell followed up after, I sat with him for a while as he explained everything to me step by step. Now I must say I ask a lot of questions, but Jason was not annoyed at all with my endless inquisition. He was very patient enough even re- explaining what he has just told me. I had no doubt that I was going to go Solar; I’m a numbers person and when he broke down the numbers for me I was positive I wanted to kick Xcel Energy to the curb. They had just said their rates were going up, yet here I had the opportunity to control what I pay! I signed up and got started with the process. Along the way, I would text or call Jason with questions, and trust me he is one of the most responsive people I have ever had the pleasure of interacting with. On one occasion he even took my call while out in Mexico for his birthday!! How many people do you know will do that for you??!! The whole process went seamlessly, also thanks to Lorrente Timmerman. From getting the permits to right when I got permission to operate these 3 people made it happen for me behind the scenes and kept me updated along the way. At any stage I was fully aware what was going on and what the next step would be. Dylan, Jason, and Lorrente thank you so much for making this an enjoyable and stress free experience for me. Your level of expertise and knowledge gave me a peace of mind from start to finish. Thank you for not only helping to go Solar, but also for educating me on the tons of benefits associated with renewable energy! Now I can’t imagine a life without my solar system!

Great solar service and investment

Our system is producing well above expectations, which is very much appreciated, so well done. The installation coordination and execution were fast and smooth, and there were no concerns at the time. There was a small error in the color coordinating painting of a section of conduit, part of the holistic package, and then a bit more trouble with an inexperienced tech trying in vain to correct the error. Ion gave me very prompt attention to my complaints, however, and ultimately an experienced tech arrived and corrected the problem; he even spotted a couple things unrelated to our Ion system that we need to repair, and this was very much appreciated. We still have a couple small details we are finalizing, that have taken a bit longer to conclude than expected (part of this is our fault though, so not Ion's exclusive fault), but we are overall very happy with our system and the power production and Ion's handling of our account.

Excellent experience

This was one of the smoothest easiest home upgrades ever. I was kept up to date every step of the way and there were no issues. My questions were addressed and answered quickly. Highly recommend!

ION did a very good job from start to finish. Everything was explained thoroughly by our sales rep, Brian Stevenson. When I was unsure of whether we were getting a good deal, he encouraged me to get a competing quote. The competitor's price turned out to be almost exactly the same per kWh. However, they were suggesting we get many more panels than we really needed, and their communication wasn't nearly as good. Brian wanted us to feel good about our ultimate choice, and we did. Communication throughout the purchase, design, installation, and inspection phases was frequent via email, phone, and text. Now I probably have too much fun looking at my app to see how much power we are producing each day!

My Solar System Experience

Pleased with the my Solar System Project, start to finish. The time took a little longer than I expected, but I was very happy with the continued status updates I was receiving from the Ion personnel. I now can enjoy the benefits and look forward to adding a Enphase Battery Backup later on, possibly next year.