ION Solar

ION has nailed the customer support and installation process from start to finish. They have made everything so easy to understand and every phase so simple to get done. The people have all been outstanding as well, starting with Kennady Mott, my sales rep, who has been there every step of the way!

Love Ion solar!

Our sales rep Jordan was really great and explained the process really well. It was also nice to keep up with the progress through the app. Everything happened pretty quickly and we are excited to see how our solar panels will save us money on our electricity bill.

So thankful we went with ION!!

We've done this solar install process back in 2020 with our previous house and it was not as smooth, thorough, and transparent as it's been with ION. They have done all the work and have kept us in the loop throughout the whole process. We recently got our 13 panels installed, and it would have been done in 1 day if it weren't for the high winds. The other solar company took 4-5 days for install. IONs install team was efficient, careful, and cleaned up completely after themselves. They even painted the conduits to match the house.

I have enjoyed working with Ion solar so far. They just finished the actual install of the panels and the team that cam out was outstanding! the panels themselves look very professional and are all aligned. Our sales person Karl has been great to work with along with our project manager.

Compared to the many Solar companies that have approached me in the past year, ION has stood out from the beginning. I was never pressured into make a decision, the salesman was very knowledgeable and even helped build a system with features that I wanted. Once we signed the paperwork, the staff from all departments were very friendly and professional. Communication was excellent and I received a response to every question within minutes. The installation crew was quick and efficient and it only took them a couple of hours to complete the entire job. Overall, I am very satisfied with my experience and I am genuinely excited to see how my system continues to function over the coming years.

The team at ION Solar explained all the steps for installation, use and maintenance of the solar panels and electronics related to the project. Professional, friendly and on time when appointments were made. Great follow through and follow up during all aspects of the installation. Thanks..

We have a friend for life now!

I've never had such a great experience with any company before like ION. Charlie was unlike any "salesperson" I've ever met. He made my wife and I feel like family without trying to pitch us anything, but the product really does speak for itself too. ION Solar is THE BEST with THE BEST people. Another company tried to come in after ION and they didn't even come close, it was almost a joke. There's no one better. I love Charlie a whole lot!

No subcontractors!

Everything so far has been very smooth and we got the roof replaced as it was needed for the solar panels. It’s been very easy to work with this company, and so far everyone I have talked to works for ion so no subcontractors which is nice as I can just reach out to ion if something is wrong.

It’s been a great experience so far.

We’ve been very pleased with ION solar so far in the process. Starting with our initial meeting with Garet, who was super friendly, patient and professional as he explained how the process works, ION has taken care of every step since. The communication has been great and the panels went up relatively quickly and smoothly. We are excited to start using them. I would recommend this company if you are considering solar.

It's been a great experience working with ION solar.

I think it took about three months from meeting with the sales team to turning on the panels. I wish all businesses and governments worked this way. It was like a white-glove delivery service with ION working on our behalf with our HOA, local govt and electric company to get this completed. We literally forwarded an email and were home one day- that's the amount of effort it took for us. They look sleek on our roof and we've had zero issues. The installers were incredibly friendly and competent. We got the go ahead to turn the panel switch on in March, our first full cycle electric bill was $200 less than the previous. That being said- with no upfront costs and 5-star service, be prepared to sign on for a loan or drop thousands depending on the size of your home (ours is quite large). Personally I would rather spend that money on solar with a finite payoff date than renting indefinitely from the electric company.

Ion Solar and all their representatives have been nothing but professional and communicative throughout the whole process. They walked us through the design, permitting, and installation. So far, I am incredibly happy with the ease of the whole thing. We are still waiting for city and utility inspection, but I anticipate no issues and the installation appears to me to meet all requirements.

I had a really good experience from the time noe Cortez the sales representative to the installation of the solar panels. Ion solar kept me informed throughout the process of getting required approvals and permits. I highly recommend Ion solar

I'm really happy I chose ION Solar.

Met with Justin and everything was laid out in regards to the processes. No surprises along the way and the coordination of the entire project was excellent. Great team work! Justin and Simone are great front line individuals both very personable, courteous and professional!

Overall service from Ion has been wonderful! From the initial contact by the field rep (Liz) to Kiel, I’ve had no issues. The best part to date is how much communication I’ve received to ensure I’m up to date on what is happening behind the scenes.

The ION Solar team has been great to work with

They are thorough and clear on the components, planning, and implementation of our solar install. When the local power company said they couldn't support the capacity we sought, the team quickly worked to redesign the system within the limitations set and had us back on track for approval within a day. Installation took half a day and the installers did a great job with a clean install and no findings on the inspection. With ION you get great support from their team and they handled all the approvals and permits to make this as easy as possible on the homeowner. « less

I really appreciated how responsive their customer service was.

Ion Solar has the best customer service…never one felt any pressure to purchase, and explained and stayed in contact with me the whole process …I would definitely recommend them to my family and friends!

Everything was done to satisfaction!

Sale rep Brandon Seidel was the best! He took his time, thoroughly explained the product and laid out a time line. Once started the project stayed on track. Everything played out like he said it would. So happy to be apart of the Ion Solar family!

Love ION!!

Our experience overall has been excellent the entire time.Our sales representatives Richard wright was persistent and patient explaining everything we needed to to make our choice on going solar for our energy needs and getting us started.The team has reached out to us the entire time and made the process very easy to keep track as we moved along.

Great customer service from start to finish!

I was initially in a contract with another company, but It made more sense to go with ION, better incentives, pricing, customer service and knowledge in the sector. They even paid for the cancellation fee to switch over. Tyler for straight-forward honest and addressed all my questions and concerns promptly. I was expecting 4-6 weeks installment, but once paperwork was completed panels were up in less than a week. Installation crew & electrician showed-up exactly on-time, worked efficiently before a storm came through. Let just say I had my doubts and concerns, but moving forward I am confident and have a peace of mind that I’ve made the right decision to go Solar with ION! « less

Excellent Customer Service

I am in the military and when we moved to VA, we thought this would be a long-term home for us. We hadn't considered solar but after meeting with an ION rep, we were excited to move forward. Proceeding past the point of the design planning and home inspection, we learned that we would not in fact be staying in VA as long as we thought. Though we had already signed the contract and were past the point of cancelling without a significant fee, the ION Solar team was very understanding and allowed us to cancel the contract without a fee. While we were disappointed not to be able to proceed with solar (it just didn't make sense without knowing that we would be here more than 3 years), we were thrilled with the willingness of the team to work with our unique circumstances. I would definitely recommend them to anyone interested in solar.

10/10 Recommend

Very satisfied with our service from ION Solar. The sales process was extremely informative and didn't involve any pressure. When we had competing offers, ION was more than happy to meet the same conditions. The service installers were friendly, professional, did excellent work, and were very respectful of our property. They are also quick to respond to messages by email or text.

Good Company!

The ION Solar team did a fast good quality install at my house Last week. We are now just waiting for the city and NVE to do their inspections and we will be good to go. Our sales rep Justin has been in touch quite a bit to ensure a smooth process. Their team has done a good job so far.

My experience with ION Solar was the best. Having my consultation with Anthony, made it very understanding and I realized why doesn’t everyone have solar!? Install was easy and fast. I totally recommend ION, a trusted brand.

ION Solar has been pleasant to work with. They have been instrumental in our understanding of the solar implementation process, and were willing to assist us to amend our design to a more aesthetically pleasing arrangement, per our request. They were on time or ahead of time with all deliverable milestones, and we impressive with their timely and clear communication to us as homeowners. We recommend working with ION Solar in the northern Colorado market. If you are in Fort Collins, Hadley Ferrell, our service rep, is also highly recommended. Thanks ION Solar!

Noe was great to work with. He is professional, knowledgeable and courteous. My experience with ION Solar was great. The installers did a great job and were very efficient. The panels look sleek. Highly recommend.