Green Solar Technologies

Post-sales is TERRIBLE. $6,884 Rebate Not Filed

NOT RECOMMENDED. Exercise EXTREME caution! We were sold on a 7.26kw system with a very responsive sales person. After signing the contract though, extreme frustrations began. There were issues with installation delays, wrong production reporting, lower production than quoted and awful communication post-sales. Now we've discovered that a rebate they said they would file with our energy company was never filed. The rebate value was quoted at $6,884. I do not recommend Green Solar due the issues referenced above, but most prominently for failing to take responsibility for our $6,884 loss that was 100% their fault. I will update this if Green Solar ever admits their fault and makes it right. I have given them all the proof and every chance to correct the issue with no resolve. I will continue spreading the word on how Green Solar did not fulfill their contract and working for fair compensation.

10 of 28 not working and never have.

Once these people get your money and you figure out half your panels dont work, good luck getting help. Its been almost a year from the first phone contact to buy a system and its still not complete and no body seems to be attentive. Its NOT cost neutral bc I'm still paying both electric bill and my loan payment for the $36,000 system on my roof. I'M NOT HAPPY AT ALL.

Good sales team, otherwise, terrible experience

After a lot of research determining the solar system to install in our home, we settled for a 30kW system with 80 LGNeon2-365, with Enphase microinverters, and 3 Empower 10 batteries for backup. Solar Edge was not the cheapest but competitive among the few that said that could provide such a system. After some negotiation over the contract terms, we signed the agreement on 10.05.2021 with the expectation to have the whole project completed between 120 and 180 days (according to the contract) even though we were assured that almost always they have it finalized within 120 days. After the agreement was signed we were informed that they were sending their local installer (we later learned it was a subcontract). Non satisfied with subcontracting the installation, GreenSolar handed the development of the design and vendor coordination/approval (required for full warranty) to the same contractor. Any time we reached out to the "project manager" for status updates, timelines, we received a response that he needed to check with the installer and once even gave us the installer number to handle directly with their subcontractor. After over 100 days without even a plan having been completed for submission to the township or our utility company, as required in the contract, we notified the company of their contractual breach regarding their "time is of the essence" clause. To our dismay, instead of offering an apology or a plan for resolution, we received an unprofessional response completely avoiding responsibility. Later that day the company Legal Counsel offered to terminate the agreement and provide a full refund. Long story short, we accepted the offer and are yet to receive our downpayment refunded. Would not work or recommend the company to anyone!!!

After a very long and trying installation in 2019, we had a very functioning system. The materials used were of very high quality. Problem began when inverter failed. We notified the company and were promised that they stand behind their warranty. It has now been 2 months that the system has not been operational. Investment into "Solar" NOT paying off. We do not get call backs, burned out inverter not being replaced, no updates on progress of repair / replacement. Our thoughts are that the distance between California and Missouri makes it easy to ignore service commitment. Highly recommend doing business with Solar companies in location near installation site. Lesson hard learned!

Good Sales team - No project plan or actual installers

The sales team is very efficient and worked not only to help fine-tune the equipment and size we were planning for but also very helpful in reviewing their standard contract and making changes to make it work for both parties. After we signed the agreement on 10.05.21 it became is clear that they subcontract their whole process to local installers including PMO, project design, and vendor relations. Is important to note that as of 01.14.22, the company is not accredited with the BBB, holding an F rating. Our planned system included 80 panels LG NEON 2-A6 365W (ground-mounted), 80 Enphase IQ7+ microinverters, 1 Enpower Smart Switch, and 3 Encharge 10 batteries, as well as 3 Enphase Sure Start. We are now at 101 days from the contract and Green Solar has not been able to develop a project plan to submit for approval. Their 'project manager' standard response is that the preliminary project is being discussed/reviewed with Enphase by the local installer who has been dealing directly with the vendor w/o participation of GreenSolar. We've reached out on multiple occasions and were unable to receive an actual project plan or status updates from the company. At this time, I have little to no confidence in the company's ability to deliver the project, let alone to provide after-sales services for the life of the warranty(ies). We recently sent them a formal communication of a material breach of contract and are waiting on a response to cancel/terminate the agreement.

Beware be diligent

https://www.bbb.org/us/ca/north-hollywood/profile/solar-energy-contractors/green-solar-technologies-1216-349212/complaints Note the Grade of F at the BBB. It is well deserved. Do your home work before believing these yahoos.

Only care about getting there money

Solar is installed now they avoid me

Liars! If I could give them a 0 I would

Never told us everything when we first talked. Thought by what we were telling them we wanted and what they where saying that’s what we were getting no come to find out it wasn’t. The higher management Robbie Hebert is very rude won’t let you get a word in. Talks over you makes you feel like you did something wrong. Pretty much yells at you . Now I been trying to get ahold of my sales guy and Robbie since September because they owe me checks and no one will respond. This is how they do business? I wish I would have never went with them. They are ripping people off and don’t care who they hurt in the process. If you are reading this to think about solar go with someone else stay away from Green Solar!

$57,000 System that has not worked since November last year.

Fair warning. The system works great when working. The last year and half the system has only been working about 15% and the last six months it has not worked at all. We call customer service everyday. No call backs, no acknowledgments, nothing. They have ghost us as if we never purchase a system a system from them.

Broken

Purchased a $38,000 solar system from Green Solar less then 2 years ago. System quit working July 27. Contacted Green Solar about 10 days ago about the problem. They have still not sent anyone out. Their guarantee is not worth spit

1 Star is too much but Zero Stars isn’t an option

I CANNOT, in good conscience, recommend Green Solar Technologies. We have been trying to work with them for OVER 6 MONTHS to make our system functional. They don’t return phone calls, they don’t follow through with what they say they’ll do and Lots of Finger Pointing at Solar Tech for a malfunctioning system. In my opinion, BEWARE- they’re Not reliable, Not dependable and Don’t honor their warranty or contract.

Shady company

Green solar installed my system and i was told a lot of stuff that was not true they tell you what you want to hear to sell a solar system DO NOT BUY A SOLAR SYSTEM OFF OF GREEN SOLAR.

Terrible and unethical company.

I worked in sales for this company for 2-3 years in their N. Hollywood office and I would not recommend working for or doing business w/this company in any way.

They have been very efficient on their products

Basically I felt these company was very reliable and Mara Walker handle my concern very professionally after the sale. Great Job Mara!!

Great Service from Mara Walker and Green Solar Tech!

I followed a link from an internet ad for solar in Florida. My rep @ Green Solar Tech was Mara Walker and she was so knowledgeable and helpful throughout the process of installation and beyond. My solar system has been functional for 3 months now. So excited about the performance of the panels, today was a 38.4 kWh day on my system on NW Florida panhandle! If you are interested in solar please contact her and check it out!

I shopped around a bit for solar power and green solar fit the b

I chose green solar after reviewing several companies Green solar seemed to have the fairest price and staff Itai Hazen professionall and courteous

Beware of this shady company! LIER and NEVER response!

I have started to look into solar panels in September because of the 26% incentive. I have called GS Homes, aka Green Solar Technologies, in September. I TOLD them specifically that my roof is under case action and can't be replaced, and the power panel might be needed to be upgraded. They came to my house, and the roof inspector called his supervisor and told me that it is okay. He went up and continued to measure my roof. I asked him about the power panel, and he told me it should be fine. I was assigned to a project manager name Connie Batiste. She NEVER returned calls and NEVER provided any updates. On Oct 2, 2020, Connie Batiste and Rachel Herbert sent me the agreement and layout. I HAVE again reminded both about the ROOF and the Power Panel. She LIED and told me it should be good to go and will be submitted into PG&E. No updates from days to weeks to months. After your agreement signed "Good Luck"! Unresponsive from both Rachel/Sales or Connie/Project Manager after the agreement was signed. With concern, I've emails and calls, but it was ignored. On December 2, 2020, two months after the contract was signed, I received a text to cancel my agreement because of the roof's installation cost and new power panel related cost. What a waste of time and scammer. I am running out of time for 26% incentive. Thanks to all these BAD customer service and unresponsive employees. I hope the company's executive is looking into ALL these BAD reviews.

ITAI HAZAN did an amazing job!

He took the time to show us raw data and explained everything to us, it made us completely comfortable moving forward and now we are going green. Thank You from Rafael and Angelia Garcia Abilene TX @ Ital and Grn Solar Tech Itaih@soltech.com 424-389-3539

Beware, very shady company

Beware... Green Solar Tech. Is a very shady company, takes months to fix equipment that breaks often... do not use this company.

Deceiving, liars, scammers

If you are looking to install Solar System please do not use this company. In the beginning they contact you non stop and offer you everything they can to prove why you should pick them only to find out that they like deceiving people. They withhold full information and go with the plan convenient for their company. They took from us $29k paid in full only to find out that it doesn’t cover a single electric bill! Over and over we explained what we were looking for with promise that they would deliver. So many countless conversations we had over and over again with no actual resolution. The last manager we talked to claims that she was the last resort and no one is higher than her. Then she expects us to stay calm knowing they took so much money with no resolution and saying good luck to you with our legal dept. many of our customers who end up going that route loose. I will continue to research and find out who is over her and continue to let everyone I know of how awful this company is and hope that no one else ends up feeling like this.

Green Solar Technologies is a terrific company!

Green Solar Tech is a company who really knows what they're doing, and they really care about their customers, and about going green. From Itai, the funny, intelligent, and very interesting salesman to the local PA company they had install the panels--Otta Electric--Green Solar Tech was on point from start to finish. I never felt like I was being pushed into something I didn't want--I really am glad I got my solar panels, and I love them! I can't wait to start reaping the benefits!! --Sherry L. Whitenight, Millville, Pennsylvania

Going Green made easy!

I saw an advertisement for going solar on Facebook so with some hesitation I requested more information. We were contacted by Itai Hazen, who gave the presentation. Itai, presented all of the information in a way we could easily understand and made recommendations as to what would be best for our family. There were several steps. 1. A contractor came out and looked at our home and roof to make sure it was a good site for solar panels. 2. They then made a diagram showing us where the panels would be located, after we approved the plan they did all of the rest of the work. They got the necessary permits to install, once they got the permits they shipped all of the supplies to us. Then the big day of installation came and the Electrician and his crew showed up on time and worked all day, coming back the next day to finish the installation. We have only had our panels a couple of weeks but already we are producing more power than we use! My husband has been researching and the panels and power inverters they use are top of the line and cutting edge technology. We couldn't be happier with Itai and Tom the installer. If your on the fence about going green, do it you won't be sorry you did.

Horrible!!!! Worst company!!!!

They lied about everything!!!! Told me my 23 panels would be enough. I still have to pay over $250 out of my pockets and when I called them they said “oh we have a note in the contract stating 23 panels won’t be enough” I have a copy of that contract and it does not say that!!!! I spoke to Nestor he never said that. The installers said if I wanted to add more panels in the future I am able to do so!!!! They are the worst company ever!!!! I have called them everyday and no one is calling back!!!!

price and quality

after taking approximatelly 7 estimates and with everybody pitching out basically the same thing and with very similar prices i found green solar to shine out. the main difference that cought my eye was the fact that i called LG directly to get solar quate and they reffer me to this company. as much reserch as i am going to do as a home owner will probably only scratch the surface compare to the reserch LG themselves did to chose green solar as their main installer. i am happy i chose them as the process was very detailed and very transparent. highly recomanded

Both the salesman, Sal Zvik & installers were professional.

I am very happy with your sales rep, Sal Zvik, who took time and patience to sort out my needs and offered me a contract I could afford and feel good about. Also, the installers were professional, courteous, and worked really fast. Their job was clean and we'll mannered. I appreciate your work. Thank you.