Sunpower by Freedom Solar Power

Verified profile
Updated: 15 May 2022
Installer

Installing solar since 2007

Sunpower by Freedom Solar Power logo
Pre-Screened Solar Pro

Since 2014

4.62 from 224 Reviews

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SolarReviews Expert Rating Score:

A score we give a solar company out of 100 based on 13 criteria that our SolarReviews industry experts believe are the best criteria to separate good and bad solar companies.

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Rating breakdown

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Sunpower by Freedom Solar Power reviews


Breakdown of consumer reviews

Sales Process

4.8

Price as quoted

4.8

On schedule

4.7

Installation quality

4.7

After sales support

4.4

Latest good review thumbs up

Mike | Mansfield, Texas | 05/09/2022

Very happy customer

I was very pleased at how quickly the Freedom Solar team got everything approved. It was about 5 weeks after signing that the system was turned on. The city inspector told me "these guys are very good, I never have a problem with them." Once we started generating power, we dumped Reliant since they were not doing a solar buyback plan, and we made up the $135 penalty in the first month with Rhythm. Our bill for April 2022 (the first full month of operation) was $-29. They didn't send a check, of course, but it is a credit on my account that will roll forward. I'm very pleased with everything Freedom did. My one warning is that not every company will buy back your solar, which means if you over produce, you're just giving them free electricity. Find a company like Rhythm that offers a true buyback.

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1 comment >
Reply from Sunpower by Freedom Solar Power: Hi Mike, congrats on becoming more energy independent! We're so happy to hear that our team was able to help you out with everything you needed! We're positive you'll continue to enjoy your new SunPower system and thank you for choosing Freedom Solar!

Latest bad review thumbs down

Jose D. Martinez | Pueblo, Colorado | 05/16/2022

Overall

I started my project in Nov. 2021 and it was not completed until April 2022. There was delay after delay, after delay. I was getting different answers from people on my questions. I am 83 years old and have made many mistakes in my life, but this was the BIGGEST mistake in choosing you to do my solars.

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1 comment >
Reply from Sunpower by Freedom Solar Power: Hi Jose, We appreciate your feedback and we apologize that we weren't able to provide you with a quick and seamless project. We are committed to trying to improve our customer experience and we take your feedback seriously. I have escalated your feedback to our management team and you should be hearing from us soon. Please don't hesitate to reach out to customerservice@freedomsolarpower.com if there is anything else we can help you with in the meantime.

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Max | Killeen, Texas | 05/15/2022

Dishonest and misleading

Dishonest, untruthful , and misleading. Five months after going solar, I'm still paying electricity bills that are double what I used to pay when I didn't have solar. In addition to the solar loan!!! And don't believe the garbage they tell you about solar tax credit. You will not get a dime even if you fully qualify for the tax credit! So your solar loan WILL go up after 17 months. Don't get the Powerwall! They will sell it to you by telling you that you'll have electricity during the next winter storm. The Powerwall powers you for about 8 hours or less! So if the storm lasts 2 days, you won't have any power. My best advice: stay away from this company. It's a scam!

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1 comment >
Reply from Sunpower by Freedom Solar Power: Hi Max, Thank you for reaching out. It is certainly never our intent to mislead anyone on how the tax credit works as it is such a vital part of going solar, regardless of which provider you choose. I have escalated this to our internal team so that we can work on making our communication clearer throughout our messaging. I have also spoken to our team and they confirmed that they will be reaching out to you soon to discuss further and see what we can do to make this right. If you need anything at all in the meantime please reach out to us at customersupport@freedomsolarpower.com - Yecenia

wewomack | Round Rock, Texas | 04/23/2022

Patience is a Virtue

I did most of my research before selecting SunPower solar panels installed by Freedom Solar Power. My experience with Freedom was very positive. I assisted in getting most of the city and HOA approvals as possible; not because I had to, but I wanted to help. After all approvals were approved, Freedom Solar arranged an install date. From initial contract signature to system activation, no problems occurred. When I required contacting customer service I had no problems. I do feel you financing your own project help things run better. Please be patience during the process. I recommend Freedom Solar Power for all your solar energy needs.

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1 comment >
Reply from Sunpower by Freedom Solar Power: Hi wewomack, it is very important to us that our customers come first and that we are there for them whenever they need us. We're so glad you had a great experience with our install team and customer support team. We're positive you'll love your new SunPower system! Congrats on going solar and thank you for your recommendation!

Dave McG | Argyle, Texas | 04/15/2022

Great instalation

Alberto and his Top Gun crew were great on time and quicker than promised. Clean and neat instalation. Professional and courteous answered all my questions. Could not have had a better experience.

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1 comment >
Reply from Sunpower by Freedom Solar Power: Hi Dave. Thank you for your review! We're glad that you had a wonderful experience working with Alberto and the rest of the Freedom team. It sounds like everything is meeting your expectations. We appreciate your business and want to thank you for choosing Freedom Solar.

Pastor Stan | Cedar Creek, Texas | 04/11/2022

Freedom Solar company is EXCEPTIONAL!

Our experience with Freedom Solar has been nothing short of exceptional from beginning to end. Prior to meeting with our sales rep Devin, we had met with 7 other solar company reps and were not happy with any of them or the company they represented. Devin was the first to really understand our needs. He did not try to up-sell us. He was honest and extremely knowledgeable, as well as patient with us throughout the entire process. To complete our needs, we also purchased 2 Tesla Powerwall batteries. We visited the home office in Austin and everyone there was super friendly and happy to accommodate us. When the install team came out, they all worked together as a team and took time to explain what they were doing. After install, it was super easy to call Customer Service with questions and actually get answers! The one thing unique about Freedom Solar is that none of the work is subcontracted out, and all parts and labor are warranted by Freedom Solar so that in case of a problem, they will handle it for you. It is the only home solar warranty to cover your whole system, not just the panels. We feel confident in referring our friends to Freedom Solar. We certainly did our due-diligence in solar company research and found Freedom Solar to be the most honest with the best price, best equipment, and best service. From sales to field operations, from back office to customer care, Freedom Solar definitely lives up to their core values.

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1 comment >
Reply from Sunpower by Freedom Solar Power: Hi Pastor Stan, Congrats on becoming more energy independent! We're so proud to hear that Devin and the rest of the Freedom team were able to help you out with everything you needed! Here at Freedom we believe our job is not only to sell solar but also to make sure the customer is educated and have everything they need. We're positive you'll continue to enjoy your SunPower system and Tesla Powerwalls. Welcome to the Freedom Solar Family and please let us know if we can be of any help in the future!

J Evans | North Port, Florida | 04/05/2022

Excellent

Great communication start to finish, small hiccups with the process but worth it in the end! Tremendous changes for the better run curb appeal and definitely love our new electric bill! Justin Mc Combs I have to say is one of the most stand up people I have ever met and stands behind every word he speaks! Andrew Bronson and Gunnar Johnson also amazing to work with along with the electricians Tony and Tony and Eddie the handy man extra hand on sites! The install crew was good overall as well…seemed to be a bit rushed for an early day off but they did make it right in the end! Thank you everyone

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1 comment >
Reply from Sunpower by Freedom Solar Power: Hi J. Thank you so much for your review! We're so happy to hear that you had such a great experience with Justin, Andrew, Gunnar, and the rest of the team. We're proud to hear that your system and savings are proving to meet all of your expectations. Thank you for choosing Freedom and congrats on going solar!

Robert N | Fort Worth, Texas | 04/04/2022

Fantastic!

Great service from start to completion of project. Panels are producing as promised.

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1 comment >
Reply from Sunpower by Freedom Solar Power: Hi Robert, thank you for taking the time to leave a review! We're positive you're going to continue to love your new SunPower system and are so happy that you had such a wonderful experience.

Vigo | McKinney, Texas | 04/02/2022

Professional and courteous all around

I’m pleased with Freedom Power. Once we got HOA approval, installation was scheduled within two weeks. Actual installation was done in 3 hours. Everyone was professional and courteous. The monitoring app is easy to use.

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1 comment >
Reply from Sunpower by Freedom Solar Power: Hi Vigo, congrats on going solar! Thanks so much for sharing feedback about your experience with the Freedom Solar team. We are proud to know that we met your expectations throughout the project. Enjoy your new system!

Jules | Ore City, Texas | 03/31/2022

Awesome folks

From A to Z these folks are top notch! Minor issues at startup but it was diagnosed on-site. Enrique is the bomb! Answered all my questions and so polite too! Thank y’all for all you do

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1 comment >
Reply from Sunpower by Freedom Solar Power: Hi Jules, We're proud that Enrique and the team lived up to your expectations and are grateful that you chose to work with us. We're confident that you're going to continue to love your new SunPower system. Thank you for your review and congrats on going solar!

Paula | Parker, Colorado | 03/31/2022

Freedom Solar did a great job.

Freedom Solar was very thorough and did a great job installing solar panels on our barn. Things went fairly smoothly once they got started even though our project was a little more complex. It involved trenching from the barn to the house and additional requirements from the county inspectors. They kept us informed on the schedule with weather and inspector schedules. I would definately recommend Freedom Solar using SunPower.

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1 comment >
Reply from Sunpower by Freedom Solar Power: Hi Paula, Going solar is a big decision and it sounds like the Freedom Solar team was right there with you every step of the way! We definitely enjoyed working on this project - Thank you for choosing Freedom. We're positive you'll continue to enjoy your new SunPower system!

Sebastian joseph | Forney, Texas | 03/28/2022

So far very good

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1 comment >
Reply from Sunpower by Freedom Solar Power: Hi Sebastian, We appreciate the review, and are glad we could provide you with a positive experience!

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Service types


Residential solar - Grid tied

Commercial solar - Grid tied

Residential solar - Hybrid solar systems

Energy monitoring

Residential solar - Off-grid systems

Tesla Powerwall sales and installations

About Sunpower by Freedom Solar Power


We have over 14 years of experience designing solar power systems and photovoltaic solutions for home and commercial applications. We have chosen SunPower as our technology partner in order to offer our clients the most advanced solar technology on the market. And SunPower has chosen Freedom Solar as its exclusive master dealer for the state of Texas, Colorado, Virginia, and Tampa/Orlando, FL. If you're ready to save money and gain energy independence while transitioning to renewable energy, we're happy to provide you with a free consultation.

Office locations


Select state

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Texas - San Antonio

12861 Wetmore Rd, San Antonio TX, 78247

Texas - Irving

3070 Story Rd W, Irving TX, 75038

Texas - Houston

1234 North Post Oak Rd #170, Houston TX, 77055

Texas - Austin

4801 Freidrich Ln Suite 100, Austin TX, 78744

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Colorado - Colorado Springs

5135 Centennial Blvd, Colorado Springs CO, 80919

Colorado - Denver

2300 E 76th Avenue Suite D400, Denver CO, 80229

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Florida - Tampa

8105 Krauss Blvd Ste 102, Tampa FL, 33619

Certifications


Better Business Bureau Solar Energy Industries Association

NABCEP certifications


NABCEP Certified Solar PV Installer
Adrian Buck
092405-6
NABCEP Certified Solar PV Installer
Josh Meade
PV-041115-010201
NABCEP Certified Solar PV Installer
Ben Flynn
PV-042217-017119
NABCEP Certified Solar PV Installer
Chadwyck Preece
PV-041115-002963

Licenses


TECL # 28621

Contact Sunpower by Freedom Solar Power


Location pin
Head Office
4801 Freidrich Ln Suite 100, Austin TX, 78744