Sunpower by Freedom Solar Power

Verified profile
Updated: 27 September 2022
Installer

Installing solar since 2007

Sunpower by Freedom Solar Power logo
Pre-Screened Solar Pro

Since 2014

4.51 from 272 Reviews

How was this rating calculated?

SolarReviews Expert Rating Score:

A score we give a solar company out of 100 based on 13 criteria that our SolarReviews industry experts believe are the best criteria to separate good and bad solar companies.

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Rating breakdown

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Sunpower by Freedom Solar Power reviews


Breakdown of consumer reviews

Sales Process

4.8

Price as quoted

4.8

On schedule

4.6

Installation quality

4.6

After sales support

4.4

Latest good review thumbs up

Will H | Durham, North Carolina | 09/27/2022

Working with Freedom Solar was a pleasure. My salesperson Haley Rosenberg has been thoughtful, honest, and with me every step of the way. I would recommend Freedom Solar and Haley to anyone considering going solar.

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Latest bad review thumbs down

James Yount | Pueblo, Colorado | 09/26/2022

freedom solar full of promises but piss poor on results

james yount Posting publiclyLearn more about writing reviews on Google Find another company for solar. They told me in writing 4 months. They fumbled their responsibilities and didn't even get started in that period of time. They also did nothing to speed up the process after they faailed to get the permits. Then they prepared a plan according to the wrong utility companies requirements. They scheduled installation of hardware finally after five months, but just the panels on the roof. It was anlother three mjonths before they returned to install the rest of the hardware. They then had to go back to their planning department tro correct the reqyirements from my actual utility instead of the wrong one they planned for. Instead of following their plan, the routed wires through my existing conduit which the local inspector would not approve because lack of space in that conduit raised the risk of heat build up. So, they have to get a trenching contractor out to lay more conduit (mind you, this step was in the original plan that they ignored). They then wasted anoter two weeks going back to planning to approve the trenching and new conduit (this is after they had already planned this in the original plan, so they had to approve something that was approved from the beginning) This company is a screw up. Do not use them and ignore how good they tell you they are. My four month job took 10 months and I had to hire a lawyer to protect myself before I got it finished.

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1 comment >
Reply from Sunpower by Freedom Solar Power: Hi James - I'd like to apologize for your experience and also thank you for alerting us. We are committed to ensuring your solar system meets your expectations and I have escalated your concerns to our executive sales team who will ensure a smooth closeout for you. If you have any questions in the meantime, please email customerservice@freedomsolarpower.com.

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Chase Canfield | Llano, Texas | 09/27/2022

I was very happy with the entire process from the start to the completion of the installation

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MikeD | Colorado Springs, Colorado | 09/26/2022

The best solar provider

Our solar system design, installation and follow up is the best we could imagine.

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Victor | Leander, Texas | 09/24/2022

Incredible Experience!

My experience was great with Freedom. The salesman was very knowledgeable and I was kept up to date all the way to installation. They were more expensive than a few of my other quotes but it very much worth the investment!

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IRETSU | Azle, Texas | 09/14/2022

excellent decision

the Ft. Worth office and teams installed two sets of panels, each at 5kW. the salesman, Colin, was very knowledgeable and answered all questions on the spot, or offered to find out and get back to me. he was exceptionally helpful and continues to provide answers and support after the sale. the mechanical and electrical crews were fast, clean, efficient and very friendly. Highly recommend Ft. Worth/Dallas outfit to anyone considering going solar, large system or small.

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1 comment >
Reply from Sunpower by Freedom Solar Power: Hi Iretsu, congrats on going solar! We're so happy to hear that Colin did a great job making sure that your solar experience was positive from start to finish. Thank you for your recommendation and for choosing Freedom Solar!

Carl Stevens | Harker Heights, Texas | 09/14/2022

Solar Installation

Had Freedom Solar install my solar system and had a great experience with it. These guys are the ones to install your solar system.

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1 comment >
Reply from Sunpower by Freedom Solar Power: Hi Carl, We're so happy to hear that we've been able to meet all of your expectations. Thank you for choosing Freedom Solar and congrats on going solar!

Kevin Huffstetler | Galveston, Texas | 09/10/2022

Most helpful

Mark Smith has been very helpful with our want to switch to solarpower.looking forward to finishing the project.Thank you Mark Smith for helping us on our jouney.

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1 comment >
Reply from Sunpower by Freedom Solar Power: Hi Kevin, thank you for your review! We're very proud to hear that Mark went above and beyond to meet all your expectations and help your solar experience be a positive one from start to finish.

Joe | Alvin, Texas | 09/10/2022

Can't wait for installation

The sales representative (Bailey Simpson) was very knowledgeable and helpful.

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1 comment >
Reply from Sunpower by Freedom Solar Power: Hi Joe, thank you for your review! We're happy to hear that Bailey was to help you with your solar project.

Linda loves God's sun power! | Cypress, Texas | 09/10/2022

Best choice!

I did my research looking for a company who has been in business for a while, not just someone who knocked on my front door. I loved that Freedom Solar had been in business for so long so I gave them a call. I left a message and wow they got right back to me! Mark Smith is my rep and I couldn't be happier! He answered my questions and when he didn't have the answer he got on the phone and got it right then. He did not pressure me in any way and just told me the proven facts about solar. He didn't PUSH a certain package for me to buy. I love that he took the time to run some tests to see how much sun my roof gets and how many panels it would take to provide solar to my house. I have seen so many roofs covered with a lot of panels but my house only needed seven to give me back up power for outages and still have plenty to provide for my house. I don't want off the grid all the time but wanted a back up system plus some solar all the time. Mark went over all the cost options with me. I signed that day and within no time the panels were up and my system was installed. The wait is for CenterPoint to do their inspection. I highly recommend Freedom Solar and their staff. They really know how to take care of their customers! Mark Smith is wonderful to work with!

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1 comment >
Reply from Sunpower by Freedom Solar Power: Hi, Linda. This is the kind of feedback that we love to hear because our core values include putting people first and going above and beyond for every customer. We're proud that Mark lived up to your expectations and are grateful that you chose to work with us. Thank you for your recommendation!

Rebecca | Galveston, Texas | 09/09/2022

Great service

.Marc Keppnet was very polite and straightforward. It was refreshing to have someone that is upfront and honest give me the estimate. I definitely would recommend him to anyone.

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1 comment >
Reply from Sunpower by Freedom Solar Power: Hi Rebecca, thank you for your review and recommendation! We're very proud to hear that Marc and the rest of the team went above and beyond to meet all your expectations.

Jim | Austin, Texas | 09/08/2022

Intolerable Supply Chain Problems

Over just the past 6-8 weeks, Freedom Solar has jerked me around on the solar panel products they have available to sell. First, it's the 425W panel, then the super new 435W panel, then only the 425W panel, and now the only panel available is the inferior 400W panel. I understand if product pricing fluctuates based on market conditions, but there's no transparency around the supply availability of solar panels. The quality of the panels makes ALL the difference. I cannot rely on what Freedom Solar tells me about supply chain issues.

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1 comment >
Reply from Sunpower by Freedom Solar Power: Hello Jim, we are sorry for any confusion and want to assure you that you are getting the exact panels that you signed up for. We only offer superior panels and back them all with a 25-year guarantee and warranty. You can trust that what we sell to you is what we deliver and hope it gives you some peace of mind. Our manager called and left a voicemail for you, please reach back out to him directly if you have questions about your project.

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Service types


Residential solar - Grid tied

Commercial solar - Grid tied

Residential solar - Hybrid solar systems

Energy monitoring

Tesla Powerwall sales and installations

About Sunpower by Freedom Solar Power


We have over 14 years of experience designing solar power systems and photovoltaic solutions for home and commercial applications. We have chosen SunPower as our technology partner in order to offer our clients the most advanced solar technology on the market. And SunPower has chosen Freedom Solar as its exclusive master dealer for the state of Texas, Colorado, Virginia, North Carolina and Tampa/Orlando in FL. If you're ready to save money and gain energy independence while transitioning to renewable energy, we're happy to provide you with a free consultation.

Office locations


Select state

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Texas - San Antonio

12861 Wetmore Road, San Antonio TX, 78247

Texas - Irving

3070 Story Road W, Irving TX, 75038

Texas - Houston

1212 North Post Oak Rd, Houston TX, 77055

Texas - Austin

4801 Freidrich Ln Suite 100, Austin TX, 78744

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Colorado - Colorado Springs

5135 Centennial Blvd, Colorado Springs CO, 80919

Colorado - Denver

2300 E 76th Avenue Suite D400, Denver CO, 80229

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Florida - Tampa

8105 Krauss Blvd Ste 102, Tampa FL, 33619

Florida - Orlando

8350 Parkline Blvd Suite 20, Orlando FL, 32809

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North Carolina - Durham

., Durham NC, 27705

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Virginia - Chesapeake

500 Woodlake Drive Suite 109, Chesapeake VA, 23320

Certifications


Better Business Bureau Solar Energy Industries Association

NABCEP certifications


NABCEP Certified Solar PV Installer
Adrian Buck
092405-6
NABCEP Certified Solar PV Installer
Josh Meade
PV-041115-010201
NABCEP Certified Solar PV Installer
Ben Flynn
PV-042217-017119
NABCEP Certified Solar PV Installer
Chadwyck Preece
PV-041115-002963

Licenses


TECL # 28621

Contact Sunpower by Freedom Solar Power


Location pin
Head Office
4801 Freidrich Ln Suite 100, Austin TX, 78744