EmPower Solar - OOB

EmPower is a very reliable company.

EmPower gave us the best price and explained everything very clearly to us. Their installers were very nice, courteous and answered any questions we had. Would highly recommend EmPower.

Solar Installation

The installation went well. The installers were very accommodating, and worked well together. They provided electricity via a hookup when they had to turn the house electricity off for several hours. The leader sets the tone for the team. Dominic was very easy to work with, polite, friendly and accommodating, and answered my questions. He made the entire installation easy for me, and inspired confidence that the job would be well done. The finished installation was neat, and looked like a professional job. Con Ed came about 2 days later, and changed my meter so that I would get credit for any excess electricity we generated.

Great Job done by the Empower Installation Team

I want to Thank the Empower Installation Team for all their hard work during these difficult times. They work long hours in the heat and sun to get the job done in a timely manner. Very courteous and friendly team. Awesome Job! Can't wait to start saving on my energy bill.

Phenomenal Company

I was getting estimates from several companies, but decided on EmPower not only because of its competitive prices, but also from the follow through of the sales person, and the time he took to explain everything to me. This continued with my Project Manager, helping me through the process, and assisting me with my own personal delays in the project, and then the COVID 19 ones. She continued to communicate about status throughout. My Panels were just put in and the crew was great too. They were very professional, yet friendly. They too, explained the entire process and were respectful of my property and concerns. We had a heatwave and thunderstorms, yet, there were no complaints. I am extremely pleased with this company and from everything so far, I expect this will continue far into the future.

I am very happy with my solar panels

I always wanted solar and the company work with me.

Professional and trustworthy

We had the best experience with EmPower Solar from consultation to installation. They were very professional and helpful at addressing any concerns we had. Beth, Byron, Mike, Neil were the best. We loved their honesty, friendliness and service. They're very easy to approach and are excellent at responding to our questions and concerns. We've had the panels 5 months now and it has exceeded or expectations. Compared to last year, our electricity bill has decreased by 60%. It will only get better as Summer approaches. We are happy with our decision to go with EmPower and are happy to be part of their family.

Skeptical at First but it was a great idea

I was skeptical at first because solar technology seemed to keep changing, I did not know how they made money, too good to be true that I only pay $12 a month, etc. There was a million reasons but I did not pull the trigger. I was referred to Empower by someone I trust as well as meeting with several others. I was impressed with the technical knowledge of the sales guys, Matt B. but also how simplistic he made that knowledge seem to me. The price seemed reasonable but I also liked that they make all the parts so it is a single point of contact no matter what happens. This is not something I realized until I met with Matt and when I spoke to the other companies they all had multiple manufacturers involved that had different warranties. I was then handed off to Byron J. who was great as well. He kept me informed every step of the way and it seemed as though the entire team from Matt the sales guy to the bank, everyone knew what was happening. Very good communication. I had mentioned that I was looking to get the install done asap and Byron was able to squeeze me in sooner which was great until we realized that the bank had my rate expiring the week before. Byron found this out and called me to let me know that this was occurring and that he would move the install up so I could avoid rerunning my credit. They were in and out in 2 days and cleaned up everything. Everyone on the install team was polite and helpful. 2 negatives that may not be controllable but are important: 1) Sungage is not a great bank. I would rather you partner with someone who is a little more knowledgeable and communicates with me the client better. It was nice that Byron was able to accommodate the early install but I should have know first and a call should have been made. 2) And this is a good problem to have.......But, the time from when I signed to the time of install was about 100 days. While I understand certain things take time (permits, etc.), that is way too long and is not reflected in the rate lock of the bank.... clearly. 3) I might suggest something regarding the drawing you provide. When I take a look at a piece of paper and see how many panels are on my house, I do not really know what is will look like or how it will appear from the street which was a major concern of mine and friends who have held off. Maybe equipping the sales guy or project manager with some sort of a CAD program to show what it will really look like would help people feel more at ease. That is just my 2 cents. Overall very happy and just got a Empower sweat shirt dropped off by my sales guy. lol. I highly recommend making the switch, they really did everything and were competitively priced.

Great from start to finish

Had solar put on our roof in Queens. I spoke with 4 companies. EmPower felt the most like they had every thing together. They were extremely communicative which was great. Very happy to have my system online and I’m glad to have used them.

Great service provided by this company

We choose this EmPower because they were highly recommended by two close friends. The panels they installed are not made in China but in either in the USA or Canada. They did work on the financing thru EnerBank and we are taking advantage of the government rebates as directed by the sales rep. Matthew.

Great Experience !

Everyone I met with, from the salesman David, to the installation foremen Mike C and his crew, were all pleasant to have at the house. The installers especially were respectful of the property during the installation and left everything clean. The project manager, Alexandra, kept in touch throughout the whole process and kept me informed on the next steps. My system is working great so far and I’m excited for the savings.

Great solar company!

EmPower have been great throughout the whole process, from the initial visit, to the estimation, loans, scheduling, installation, and commissioning the system. It was a pleasure to deal with all the various people, either in person, over the phone, or email. It was one of the best experiences I've had in a long time with any contractor. Highly recommended! Keep up the good work, EmPower and SunPower!

Fantastic Experience

The sales person who approached me about the custom system for my home was detailed and informative about the whole process.

Thorough fast and efficient

Were recommended by a friend.

A great experience from initial sales call thru post sale.

Empower kept us updated throughout the entire process. Installation was completed in one day and the techs were terrific. Every contact with Empower has been a great experience. Best contracting experience we’ve ever had.

Great experience

Overall a great experience from the beginning to the end. Matthew was a great salesperson, answering all our questions. Byron was the project manager and kept us informed on all aspects of the installation. The panels are great and we are very happy that we chose Empower and Sunpower

SunPower by EmPower Solar is the best company in town.

We are so pleased to have chosen Empower for our solar project. Matt Brill, Sales Professional, came over to talk to us about the benefits of going solar both financially and environmentally. He also went into great details to explain the different incentives provided by the Federal, State and Local governments. His presentation convinced us that EmPower was the company that we were looking for. The mostly positive reviews have also helped us to decide to settle on Empower compared with the other companies on the market.

Great job!

Best product on the market. With you at every step of the process.

A highly professional, caring company!!

We interviewed three different solar companies and Empower was the absolute best. Our liaison was awesome - a good listener, patient, knowledgeable, and kind. We choose empower based on our initial interactions with him and never looked back. All along the way Empower team members have been great, including our installation team. Not to mention the actual products and infrastructure - which are top notch. We highly recommend Empower to anyone considering solar!!!

Great company

First off this company was great keeping in contact with me throughout the whole process and keeping up to date on where we were at. I’ve done extensive research on multiple companies around my area for solar panels before choosing SunPower by EmPower. Read through tons of reviews on multiple sites and found the best overall products/panels were SunPower. Although they were more on the expensive side it was well worth it with the quality of product they offered compared to other companies. Called in over a dozen companies to my home to listen to what they had to offer and what they were offering and how much power each panel can draw. At the end of the day SunPower by EmPower Solar has the best product to offer around my area and their panels look a lot better then other companies which I’ve seen around my neighborhood. You pay for what you get and I’ve read through a lot of horror stories with different companies. It was a great experience working with Matt and Byron, they kept me in the loop and also Matt even came down to make sure the project was moving along well. Matt was not trying to sell solar but would educate and answer any questions/myths you had about their products they offered. He also gave his input of what he would do but never once would he push you to buy anything like a car salesman that you weren’t comfortable with. Overall I’d recommend this company to anyone looking to buy solar panels. They also do have leasing options but I would not lease with any companies because well just do your research about leasing solar panels and you’ll find out the headaches of leasing

Highly recommend

Highly recommend EmPower. Ask for Matt Brill. He was great to work with and highly knowledgable.

William L.

This was a seemeless process starting with my sales rep, Matt L and ending with my installers, managed by Ali B. Matt was honest, thorough, friendly and non assertive. He answered all of my questions and was readily available to help all during the process. Ali communicated each step of the installation and sent a team of excellent workers who took time and care to install everything properly and in an aesthetically pleasing manner. Overall, this was a phenomenal experience and I love seeing my electric meter tick backwards.

Totally Satisfied

From first inspection to contract to permitting through installation, the process was totally well-managed and professional. We are very pleased.

Very Happy

I had a great experience from sales to follow up. The service and the product are great. I LOVE having a 13 dollar electric bill!

“Thank You” Empower Solar

I’m very please with the professionalism from Empower Solar from start to finish regarding my Solar project. Matt my salesman honesty with contract concerns, kept me informed throughout project and availability answering questiions & concerns. Even visited the day of installation to assure my satisfaction and gave me a gift. Installers Mike, Bert, John & Dean worked their best from sun up to sun down. Bert thanks for your assistance throughout- you guys dId an excellent job even with the cleanup afterwards. Answered questions while doing work-took time to explain and clarify. Evidence of team-work as I watch with amazement as solar panels was being installed on my roof. Thank you Dylan for your service, & manager Mike who stayed after hours to explain panels boxes, & assisted installing app on my phone & iPad. I’m very satisfied with my Solar panels by Empower Solar - you’re The Best! Delivered as you promised & thanks for offering future assistance if I have need.

Awesome

From the first person I spoke with, I was immediately impressed. The when I sat with Corey Roberts, I was sold. He had a heart of a teacher instead of a salesperson. He gave us the facts, answered our questions, and gave us space to make our decision. We then decided to get the installation and the crew were so professional, kind and helpful. After our system was turned on, we did not have to pay another payment to ConEd. Awesomeness.