Thomas ratzsch | North Las Vegas, Nevada | 09/02/2021
Worst products ever
A year and half in my inverter has failed and my battery has failed. My entire system went down and I only found out when I got an electric bill. Texted with a Tech on the phone which took me calling them back after 4 weeks I finally got some one here. Now I've had 3 days I had to sit at home and my system still does not work
Sam | Henderson, Nevada | 08/16/2021
I’ve got the solar panels they recommended
This company is the worst on communication and is the worst to get things straightened out if you have information about Elevation Solar do not do business with them
Donna Ojeda | Green Valley, Arizona | 08/07/2021
System down 3rd time
Every few months something goes wrong with the Envoy monitoring system and we lose production. A bit tiresome to have to watch and check to make sure it is working every week. This is 3rd time in 12 months. $17k and it's not reliable.
JRE | Phoenix, Arizona | 08/03/2021
Service on existing system
I have called to have my system checked out as the circuit breaker keeps going off. I have called twice to have someone come check the system and never get a call back. Company was good at installing but service is the worst!
Chris McGinnis | Vail, Arizona | 08/03/2021
Worst costumer service I've seen.
This company will give you a quote for the credit union and when you get the documents from the credit union it's higher. When you ask the customer service about it all they say is I'll look at it tonight, tomorrow which never gets done. Now they are saying it's between me and the credit union. Don't trust them.
Stephen G | Temple, Texas | 08/03/2021
Great Experience and quick turn around
They we very open and up front on what to expect at my consolation and did and amazing and fast job installing everything. It's been nine months since I've had to pay an electric bill and I love it.
Walt | Camp Verde, Arizona | 07/22/2021
Honest professional company
Can't say enough about this company! Ari, Drew, Keegan were excellent! The entire company is professional and stand behind their product!
Ricky Griggs | Crowley, Texas | 07/20/2021
Great Customer Service !
The price of the whole system was reasonable and the customer service was awesome.
Art | Temple, Texas | 07/08/2021
The sales person was honest and showed me the the benefits of solar.
Deb Harvey | Apache Junction, Arizona | 06/15/2021
Horrible service and system is not working
I have had my system for two months. And even though I paid full price, my system has only been functional for 20 days. Forget about the customer service, it is deplorable. the real question is what recourse does one have when you pay for a service ($20K) and the system doesn't work and you can't get them to come out to fix the equipment?