Citadel Roofing and Solar

Citadel did a great job on our solar project. Matt Peterson and Ashley Jensen made sure the design process and installation met our expectations. The install team was fantastic and tied an excellent new system into our pre existing system. Things are working perfectly and I am very pleased with citadel’s work

I had a great experience with Ben, the Citadel Solar technician who came out to assist us today. He was punctual, professional, kind, and very helpful throughout the visit. He took the time to explain what was happening, answered my questions patiently, and made sure I understood the next steps. I really appreciated his willingness to help and his excellent customer service. Thank you Ben! (And shoutout to Leslie as well, who made sure I get timely update and assistance!)

Our Tesla Wall was placed in service today and we are very pleased with the results. The installation of the power wall units was very nicely done. Our project manager, Ashley, did a terrific job explaining the installation process and kept us up-to-date every step of the way. The entire Citadel team delivered a quality job. Thank you.

Citadel added a new solar system to my existing system and they were great! Chris the salesman was very helpful getting the right package put together for me and Nicole the project manager was fantastic at getting everything handled with the paperwork, permits, inspections and installation. The whole process was very streamlined and they made it very easy for me since they handled everything involved, Nicole gave me updates at every step and kept me in the loop with everything going on behind the scenes, the Manager Damien also contacted me to explain how the system works and what to expect when completed. I could not have asked for a better experience!

Citadel Solar Installation

We recently installed on our home solar panels and a related battery installation with Citadel Roofing and Solar. The whole process was much more complicated than I anticipated. However, everyone at the company that I dealt with did a great job in walking me through all the various decisions that had to be made. The main contact person I dealt with throughout the whole process was Nicole Smith. She did a wonderful job keeping me informed as we went through each phase such as the initial design, the installations, and all the permitting and approvals that were needed along the way.She was always available and promptly responded to my calls and emails. I definitely recommend Citadel Roofing and Solar for anyone considering a home solar and battery system.

Very Satisfied Customer

Citadel delivered on ALL aspects of this project!! For both the Reroof and Solar Install, they have been exemplary. Ashley and Patrick on the solar side went above and beyond to deliver an appropriate design (even with last minute changes) and took it in their stride. Seamless project management. Keith and Juan on the roofing side were flexible with all accommodations and providing options. Brian even arranged for a preview of a new product that the roofing division was evaluating, and both he and Juan met me onsite. This company's approach to earning their customer's business is very much appreciated!

Extremely positive experience with Solar + Battery project

We recently worked with Citadel Roofing & Solar on a solar panel and battery installation and had a great experience. From the first conversation through final commissioning, the team was professional, communicative, and consultative. Chris in sales was our main point of contact throughout and did an excellent job educating us on our options, setting expectations, and keeping us informed. Once the project kicked off, Ashley, our project manager, was fantastic at guiding us through each step, coordinating scheduling, and making sure all the moving parts stayed aligned. We were on a tight timeline and she made sure the project kept pace and finished on schedule. Installation was smooth and the technicians took the time to show us the system and answer every question so we felt confident using it. Overall, we were very impressed with sales, project management, and the field team. We would definitely recommend Citadel Roofing & Solar to anyone considering a solar system.

Amazing team!!!

I recently completed a large solar installation project with Citadel Roofing & Solar, and despite some expected challenges along the way, I'm very satisfied with the end result. Large-scale projects like this--especially when racing against end-of-year deadlines--often come with hiccups, such as permitting delays, scheduling adjustments, or minor coordination issues. These are pretty standard in the industry for big installs, and Citadel handled them professionally without major disruptions. What really stood out was the exceptional support from Ashley Jensen. Ashley was a stellar employee and truly instrumental in keeping everything moving forward. Her responsiveness, problem-solving skills, and dedication made a huge difference in getting things done efficiently for me. She went above and beyond to address concerns and ensure the project stayed on track. The installation team was skilled, the final system looks great, and the whole process has me optimistic about long-term energy savings. I'd recommend Citadel to others considering solar, especially if you value strong individual support like what Ashley provided. Thanks to the team--particularly Ashley--for making it a positive experience overall!

Nicole did a stellar job from the get go and keeping us informed at all phases of the project . Overall we are happy that the project was completed

Owner

Very professional were there when they said they would be in completed the work in a timely fashion

Brandon came out today and was able to get our batteries working. Very knowledgeable and a good communicator.

Solar replacement & new solar system installed

The experience from start to finish was seamless and everyone at Citadel was great at communicating with me. Liam was great to work with and put no pressure on me once the proposal was submitted. He followed up with me to see if I had any questions or needed additional information. Ashley was my project coordinator, and she was fantastic to work with. She stayed on top of the progress and updated me at every stage of the project. I had a faulty battery that needed to be replaced, and she had that done in a timely manner. All the installation staff were on time, easy to deal with and very professional. Citadel as a company has a lot of integrity and were honest and upfront throughout the process.

Citadel provided EXCELENT Customer service.

They have all employees and no sub-contractors. The Field supervisors give you their cell number and communicate all the way from quote to final sign off. They were very professional and did a fantastic install and aftercare. The best option is to have them do your roof and then install solar so you have a seamless install experience

Solar and roof installation that we are 100% satisfied with.

Citadel designed and installed a 12 KW solar system and reproofed (with 4 inch foam insulation) our church sanctuary. Our roof is of very unique construction, but Citadel worked with us to get a design for both the solar and roof that we are 100% satisfied with. The installation itself was unexciting - the best kind! Two members of our congregation also had Citadel do their solar based on the great job Citadel did for the church. And it is comforting to know the same contractor did both the roof and solar - no finger-pointing between contractors if something should go wrong.

Professional Installation - Lam Nuyen

My son lives in Rescue, Ca.. His neighborhood is a very new community that has homes less than three years old. We have seen Citadel Roofing and Solar install numerous Battery backup systems there. I would guess 10 plus systems were installed by Lam Nuyen. After each install my son (who lives in community) always would be told by the neighbors how much they appreciated Lam and his co-worker. My son and I would speak to Lam at these sites and agreed if we moved forward for a battery install, we wanted Lam. Today, my son had Lam install a Battery backup system. We observed firsthand how special Lam and his co-worker are representing Citadel. My son is in a wheelchair ( owner of home) and Lam was so respectful and empathetic to why the system was needed. Lam arrived at the time discussed and went over the description of the job to my son. He answered all questions thoroughly and provided invaluable recommendations. He reviewed the site assessment and recommended a few modifications. The two-days he was on site for the job was first rate. He kept us aware as to his progress, issues he was addressing, the time power would be turned off, and any modifications he recommended. He and his co-worker are fantastic representatives for Citadel. They looked sharp in their Citadel shirts and were so professional. The work site was kept clean and the final product was exceptional. We highly recommend Citadel, Lam and his crew. We look forward to utilizing Citadel in the future. Please convey our appreciation to Lam and his crew.

Great Team

I am extremely pleased with the Citadel Project Team's outstanding work on the completion of our home battery system. From start to finish, their professionalism and expertise were evident. The team was consistently punctual, courteous, and efficient, ensuring that every detail was meticulously handled. Their deep knowledge and commitment to excellence were apparent throughout the entire process. They took the time to explain every step, answer all our questions, and make sure we were fully comfortable with the new system. The installation was seamless and completed ahead of schedule, showcasing their dedication and hard work. The home battery system is already making a significant difference in our energy efficiency and sustainability. We couldn't be happier with the results. I highly recommend the Citadel Project Team to anyone looking for top-notch service and innovative solutions. Their passion and precision set them apart, and we are grateful for their exceptional work.

Excellent experience

With our original installer out of business, Citadel stepped up to help me with some issues including inverters damaged by a recent power outage. They had a repair technician on site within just a couple of business days, even though I was a new customer to them. The technician Eric was very friendly and efficient. He even walked me through the pros and cons of a couple of options that I am considering for solar storage / batteries. A year later, I purchased a solar battery through Citadel. The permitting process was painful due to typical local gov't issues, but Citadel saw it through. The actual install went great, and Citadel has been super helpful getting my incentive payment through PG&E. They're just a great company. Every person I have interacted with at Citadel has been helpful, friendly, and competent.

Excellent Follow Up

I had Tesla Powerwalls installed and there was an issue but I forgot about it. Luckily they didn’t and followed up with me months later to get problem resolved. The company kept at it until the issue was resolved over the course big several weeks after the initial visit. I greatly appreciate their follow up and willingness to keep at it until things were right.

Professional People, Professional Install

Citadel staff from front office, to engineering, to field install really first rate. No surprises, helpful, good communication, and available to answer all questions. We are very happy with our install.

We bought a new house in Clovis that came with solar and was installed by Citadel. We decided to install a bigger solar system and Tesla battery storage. Since Citadel already installed our first system and was familiar with our roof/home, we thought we would have Citadel install the 2nd system/battery. From the sales through the rebate process, we had a great experience with them. They are very communicative and responsive to any questions/concerns. We had a few items post installation that needed follow up and I very impressed that they sent technicians usually the following day to fix the issue. Citadel also took care of the PG&E battery cash rebate process – from filing the paperwork to following up with PG&E, we were very thankful to have Citadel guide us through the process. We love our solar systems and Tesla battery storage - thank you Citadel!

Very happy with Solar installation

I am very happy with my Solar installation by Citadel Roofing! The work was completed in a timely manner, was done correctly, and works great. The project coordinator kept me up to date on all paperwork and was a pleasure to work with. I highly recommend Citadel Roofing and Solar!

Awesome job from start to finish!!

These guys are total professionals. I am extremely happy with how the entire process went from start to finish. Eric Andresen was my Sales Rep and he did an amazing job setting it all up. Ticia Sauceda was my Project Coordinator throughout the entire project. She was excellent, and checked in with me every week to let me know how things were going. I got Solar and a Tesla Battery installed as well. The two guys who came to do the installation were excellent, they did a fantastic job, and were very professional. It all looks and works amazing! The entire project was certified by the Napa City Inspector and PG&E without any problems. The work is excellent. I now have two Apps on my phone so I can monitor my Solar System, my Battery, and my Usage levels at all times. Very cool, and very useful to me and my family. This company stands behind their work, and they do an excellent job. I could not be happier with how this project went or the outcome. I would highly recommend Citadel Roofing and Solar to anyone who is interested in doing Solar. You will be very happy you did.

Great Job

I thought Citadel did a great job from the initial sales contact to Final installation. This includes the help financing, scheduling, and the use of various apps likeTesla and Enphase.

Citadel Roofing and Solar provides exceptional customer service.

We purchased a newly constructed home in Woodland, CA. The home was deeded in 2019, so purchasing solar panels at closing was not mandatory. Citadel was installing the roofs and solar panels in the new community, so we asked them to install our solar panels. The whole process was exceptional, they do what they say they will do and provide incredible customer service. Even after the solar panels were installed, they make sure the permits are filed, you are linked to PG&E, you can logon to the apps, and you have all your paperwork. Then they provide follow up monitoring and communications. They are really incredible. The price is consistent with the price I would have paid if I was required to buy solar panels at closing of escrow.

Solar at Citadel

I had a very good experience with Citadel during my purchase and installation of solar. They did an awesome job, great customer service and keeping me well informed of the process. I would definitely use them again if needed. The monthly savings I am experiencing is great. Very happy I chose Citadel. Evan at Citadel explained everything perfectly and put my package together, then Armando did a very good job with the installation, 100% satisfied

34 Panel Sun Power with Factory microinverters

Process from beginning to end was smooth and they did what they said. We are now at the peak of the summer with a Tesla 3 and no power bill. !!!

New roof and new solar

Citadel Roofing and Solar installed a new standing seam metal roof and then a 6.9kW solar system. The project cost was comparable to and in some cases less than the 4 other quotes I got. Their sales staff was very informed, helpful and quick to respond to any question and change I had. I also talked to a couple prior customers who were very satisfied. The project team finished on time and did a quality job. I would definitely recommend Citadel to anyone in the Vacaville, CA area.

Great customer service and finished product

Citadel did both our roof and solar last summer. They could do it fast, and for a good combined price. We are overall quite happy with the finished product and had good experiences with all the folks we interacted with. The only thing was that we interacted with a LOT of folks, and a few details slipped through the cracks -- maybe inevitable when you have so many moving pieces and we were asking for a few "extras" with the roof. We didn't get final plans for a couple details that were installed, and ended up regretting that. We also never got the inverter website connection working, so we just look at the summary we get from PG&E. Nonetheless, the company really did go out of its way to fix issues that arose, sending folks out to fix the solar panel on a attic fan they'd installed that was shading the other solar panels (whoops!), and even reconstructing a weird beam that their electrician accidentally knocked off (because it was terribly rotted and dangerous, it turned out!). While it is hard to find a single point person who can proactively address all these details, or get answers from those who can, this would benefit them as they continue to expand. The panels have been producing just about at what Citadel expected -- perhaps a bit under as a result of our particularly grey, rainy winter. We didn't get the most efficient/fancy panels, so we shall see how our Hanwha panels hold up over time, but so far, so good!

New Roof and Solar System

Citadel was exceptional. They communicated with my HOA for approvals. They knew exactly what roofing materials were required. Their solar installers were friendly and professional. They made all the necessay permit applications and scheduled required inspections. They also kept the area clean and cleaned up the work area daily. I would and have recommended them to neighbors and friends.