CAM Solar

Installation was great, but failed to meet deadline.

We had bids from other companies. CAM was more expensive, but the product appeared to be much better than competitors.

A disappointing experience that's costing me . . .

I'd wanted sustainable energy for some time but never thought I could afford it. Along came Cam Solar who convinced me that I could.

It got done

I posted this 6 months ago on different site, they were bugging me fire a review on this site, so.... The actual crew that installed my panels were decent hard working guys, but they seemed to be inefficient which I suspect is a byproduct of the company as a whole. They took an extremely long time to process permits and get on site to do the work (>45 days and yes some of that time is local permitting process). I never received any communications from them directly and my project manager had a very difficult time getting answers from them. I've had to panels installed now for 50 days, but only able to produce power for about 16 days (because they didn't pass inspections 3 times) and I still don't have access to the online viewing of my system (because I'm apparently not a priority now that they've completed installation) I posted this 2 months ago, called the owner as requested and they appeared to care. They said they would work on my system and get things working the way it should be and that's all that happened. I'd love to say they improved my rating but they dropped the ball again with lack of follow up. Cam has my info and they should call me and find out if I'm happy, not the other way around Approximately 20 weeks after the install date and I have my system fully integrated with my cell phone / internet and am able to monitor it. I really like the final product, however, the slow timing and the lack of communications from Cam's HQ is frustrating. Hopefully, reviews like this will kick them in the pants and get them to provide true customer service, because I believe they have a good company that does good work, but something is disconnected within it.

Very happy with the equipment. The service is lacking.

Had a friend who was working for Cam Solar at the time I wanted to have solar panels installed.

One Year Later

It has been 13 months since our system has been installed and for the most part we are satisfied. Our original review after installation once red lack of follow up support from the office. You would call, be told someone will be in touch and then never hear anything. Cam told us us they were going to hire more people since they were short staffed. We have no idea if they did since we have not had to call. My biggest complaint is the referral system. We were told that we would receive a cash incentive for any new referral. Well we did. Our first review expressed our displeasure.Rep from CAM Contacted us and said they would get right on it. NEVER heard a word or saw a dime. When we called we were told once again they would look into it. Still nothing!!! Finally, Solar Edge is used to monitor system and it is average at best. We can’t tell what I am putting on the grid..can only ballpark it. I actually get more info when we review our monthly electric bill. We admit it is sweet only having to pay our grid access fee. As for CAM, great when they want your business, average at best post install and terrible at returning calls and keeping word. Glad we didn’t hold our breath on referral bonus!

Best financing rate, but 3 install errors. 45 days late overall

CS had the best rate (3% x 20 years) but literally never gave any heads up when they’d install, accidentally charged me for an internal conduit (they took it off), and installer errors x 3 (failed to connect system, didn’t tag system, installed wrong power box for Xcel) meant my system was delayed 1.5 months before Xcel would turn it on. Work quality seems good, however, it was remarkably poorly organized communication wise, and I’m annoyed I was paying a solar loan 2 months before I actually ever got solar power. This was all in 2019, pre-covid.

Installed April... up and running May 3 , 2018

I have a 1915 sq ft home w/ 32 solar panels and we have yet to see a $0 electric bill. But, even with the $104/mo loanpal loan for 20 yrs, we save money each month. Don't forget the fees and service charges CPS each month. $43 per bill. I think we could have had 4 to 6 more panels fit on the roof. Rainy days and cloudy days don't help at all. Depends, but you don't get much when its cloudy. Our 2018 Tax credit (2019 returns) was more (almost $10,000) than the $7,500 the salesman told us we'd get. Split over two years tax returns. Don't forget to pay Loanpal on time with the Federal tax credit, or my $104/mo bill will go up to $153/mo. FYI... Beware... Panels look good on the roof(considering there are no other options.) The panels are solid black. There is no silver/aluminum edging visible on the panels which really stands out on other roofs I've seen. I'd advise making sure your roof is either brand new, or in really good shape prior to install. In 28 yrs, replacing our roof will be very expensive. Our roof was less than two years old when the solar panels were installed. In the long run,(ie. when replacing the roof has to be done) I really haven't been convinced that I've saved any money. The information that Solar Edge sends to make me feel good is just political balderdash. The # of trees planted and the CO2 emission saved doesn't do anything for me. I'd breath a lot easier if I didn't need to tighten my belt...