Boston Solar
- Installing since 2011
- 1 area served
- Licensed
Overview of Boston Solar
We are proud to power Massachusetts, a state that continues to lead the nation in solar installations. We are 100% locally owned and operating; we have the highest customer satisfaction ratings; we have a 25 year system warranty; a 10 year workmanship warranty; AND, a 10 year production guarantee on residential PV systems. Boston Solar is dedicated to helping customers save money, while improving the environment and supporting our local community. Every member of our team is focused on delivering the best experience for every customer. Are you ready to join your neighbors as they take part in the national drive toward energy independence? Learn more about why Boston Solar is the best choice for your home or business.
What Boston Solar customers say
jcarney98
Reviewed on Mar 26, 2017
Boston Solar Installed System
Was very satisfied with the installation. Price was very competitive and Boston solar worked with me on panel layout and my request to have conduits rune in attic so not exposed on roof. One of the main reasons that I went with Boston Solar was due to positive feedback that I read online compared to others that I was ready to go forward with. In short they did everything they promised and according to the schedule they laid out and I am happy not to have electric bills to pay for many years. Also, the installation was done very neatly all in one day.
Response from Boston Solar
Thank you for sharing your experience with Boston Solar. We are happy to hear how pleased you are with the overall experience. Boston Solar prides themselves in exceeding expectations for our customers and I'll be sure to share your experience with our team. Please don't hesitate reach out if we may be of further assistance.
LWH99
Reviewed on Mar 23, 2017
Smooth solar installation
Smooth process. As good as one could hope for.
Response from Boston Solar
Thank you so much for your 5 star review! We are so happy that you had such a great experience. Remember that you can refer your friends and family (www.bostonsolar.us/refer-a-friend) and let them onto the thousands a year in savings (and make a little cash yourself!). Should you need to contact us for any reason, please do not hesitate. Thank you again! ~Natalie Holtgrefe, Director of Marketing
Who is this
Reviewed on Mar 23, 2017
Solar energy
Was pleased it took awhile because of size and changing Srecs process. But good now that it is done.
Response from Boston Solar
Hello and thank you for your wonderful review. I'd love to know a bit more about why a 4 star for the professionalism and courtesy; we are always looking to improve where possible. Don't forget to tell your friends and family about the wonderful savings from going solar (www.bostonsolar.us/refer-a-friend)! Enjoy and if you ever have questions, do not hesitate to contact us. ~Natalie Holtgrefe, Director of Marketing
KyleJ
Reviewed on Mar 21, 2017
Outstanding Service
John, the rep from Boston Solar, streamlined the entire process for us. He answered any and all questions I had, and provided direct contact info in case any questions came up or issues arose during the paperwork process. My wife was not estatic about the idea of putting panels on the roof, as many in our area have that stainless steel cross hatching. Boston Solar supplied full black panels, that are much more pleasant esthetically. All in all, I would recommend Boston Solar to anyone looking to go solar. Beyond the excellent customer service, their warranty and the manufacturer warranty is quite possibly the best you can get! Thank you Boston Solar for setting us up!
Response from Boston Solar
Kyle, thank you so much for this wonderful 5 star review! I'm glad to hear that you and your wife are happy with the install. Should you need anything, never hesitate to contact us. Don't forget to refer your friends and family (www.bostonsolar.us/refer-a-friend)! ~Natalie Holtgrefe, Director of Marketing
atocdj
Reviewed on Mar 20, 2017
Good Experience Overall
There were a few hiccups, but overall I am pleased with the end result. John Sacco as a salesman and Stefan Rosellini in customer service have been awesome. Don't think there won't be some issues in the process. It's about how they fix them
Response from Boston Solar
Thank you so much for your review! John and Stefan are fantastic and we're lucky to have them! If you ever need to contact us, please do not hesitate to do so. And don't forget to let your family and friends on to the savings (www.bostonsolar.us/refer-a-friend)! ~Natalie Holtgrefe, Director of Marketing
Eric P.
Reviewed on Mar 17, 2017
Outstanding work and customer service
Boston Solar installed a 8.5kW ground based system at my home in Boxford, MA in Oct. 2016. Going solar is a significant investment so while the economics made sense from the very first meeting, I needed to take the time to ensure I was understanding everything properly and to really weigh the pros and cons. This is a process that took weeks and my representative, Todd M., patiently answered all of my questions/concerns. I never felt pressured to make a decision I wasn't ready to make. Once the decision was made and the contract was signed they provided the necessary support to secure the financing through Mass Save. When that was done, Boston Solar took care of everything else. Everyone involved in the installation were very friendly and professional to deal with and always communicated what was being done and when. Any time I had a question or concern throughout the process, someone was quick to respond. I really could not be any happier with how the whole process went. It was a pleasure to work with the team at Boston Solar because they all seem to genuinely enjoy what they do. I would highly recommend Boston Solar.
Response from Boston Solar
Eric, Thank you so much for your 5 star review! We appreciate the wonderful comments and are so happy you had such a wonderful experience! Don't forget to share with your family and friends (http://www.bostonsolar.us/refer-a-friend/). As you know, you can email or call if you ever have questions. ~Natalie Holtgrefe, Director of Marketing, Boston Solar
GFD
Reviewed on Mar 16, 2017
Great Solar Experience
We first met with a solar consultant on 11/5/16 because he was referred to us from a friend. He came back with his proposal on 11/12/16. We accepted and signed the proposal. The paperwork trail began. Then on 1/19/17 our 30 panel system was installed. We needed inspections and a new meter installed by National Grid, but By 2/6/17 our system was up an running. Awesome group of people to work with and very organized. Highly recommend taking a look at Boston Solar if you are thinking of going SOLAR.
Response from Boston Solar
Thank you so much for your review and close to 5 star rating. Customer experience is one of our top priorities at Boston Solar, so we are glad you had such a fantastic one! Don't forget to tell your friends and family (http://www.bostonsolar.us/refer-a-friend/)! Should you ever have quesitons, please don't hesitate to call or email us. ~Natalie Holtgrefe, Director of Marketing
Savin_Hill
Reviewed on Mar 15, 2017
Unexpected benefits
Besides the giant tax credits, SRECs, decreased overhead, and other financial benefits, having solar put on our house has caused some unforeseen seasonal benefits: In the summer, our attic-floor rooms are markably cooler. I guess that makes perfect sense, energy that was being used to make those rooms into roasting ovens in the past was now being collected as solar energy. Because of the solar panel, it is actually comfortable enough to take a nap in August. In the winter, the solar panels have rid our house of ice-damn. Even in the harshest blizzard, the snow, sleet, and slush just slides right off. When the rest of the neighbors have three feet of snow on their roofs, ours is clean. Before we had the solar panels installed we had terrible problems with ice accumulation. That issue has been effectively erased by the solar panels.
Response from Boston Solar
Thank you so much for your review! We appreciate you leaving feedback and will use your star ratings to improve our processes. Should you ever have questions in the future, do not hesitate to call or email us. Enjoy your savings and don't forget to share with your family and friends (http://www.bostonsolar.us/refer-a-friend/). ~Natalie Holtgrefe, Director of Marketing
jkenney
Reviewed on Mar 15, 2017
Great Company to Work With
I had looked into solar a few years ago and was not impressed. Companies approached us and spoke of no cost solar for what amounted to a 10% discount off of the current rates. My neighbor was a little more motivated and looked into purchasing the panels outright. When I looked at the math it seemed to make more sense. He purchased his panels through Boston Solar. The following Spring Boston Solar announced a "Solarize" program where in concert with The Massachusetts Clean Energy Council they would offer a town wide discount program. I attended the meetings and liked what I heard. Tom C came out and answered a TON of questions and put together a great proposal that was cash flow positive immediately and would pay for itself in less than 5 years. After completing the paperwork and establishing an install date I ended up being hospitalized and had to reschedule the installation. Boston Solar responed immediately and worked with me to establish a new install date that kept our project on schedule. Their onsite team was nothing short of terrific. They were sensitive to my specific requests and completed our 28 panel installation in a single day We were generating electricity less than 30 days later (after inspections and approvals). This was a complex process and the entire Boston Solar Team was patient with my questions and always exceeded my expectations. I cannot recommend them highly enough.
Response from Boston Solar
Thank you so much for your review! The 5 star rating across the board is fantastic, and we're so happy that you enjoyed your customer experience, the project was on schedule and all teams treated you well. We never mind questions; should you ever have additional questions in the future, do not hesitate to call or email us. Enjoy your savings and don't forget to share with your family and friends (http://www.bostonsolar.us/refer-a-friend/). ~Natalie Holtgrefe, Director of Marketing
Luis Enrique
Reviewed on Mar 15, 2017
My Solar Experience
Although Boston Solar came highly recommended by a coworker of mine that had the installation by Boston Solar in Burlington, Massachusetts in 2015 I was not too impressed. The salesperson was cordial and communication between us was great the problem was after the sale. The crew that came to do the installation was rude, they walk in my house like they own it and in one instance use my microwave and went in to my refrigerator without permission, they left trash, debris and some of the solar connectors scattered around the yard and the front of the garages. I spoke to BS management and they told me they wold take are of it but in my opinion they was not taken seriously for the price I paid! After the panels were installed I noticed they put the pipes in the front making the installation look unpleasant to the eyes and aesthetically wrong. They finally came and change the pipe after many attempts. Communication for the installation, town inspector, final inspection and rework where nor as good and professional as I expected. My advise to Boston Solar, when you grow don't sacrifice quality in the process, I expected you to be a PREMIER installer because of the recommendation ans the price$$.
Response from Boston Solar
I'm sorry to hear that you did not have a good experience with Boston Solar. If you don't mind, would you send me an email (natalie.holtgrefe@bostonsolar.us)? I'd like our customer experience manager to follow up with you to have a deeper discussion about your experience and also see what we can do to help alleviate some of the issues you experienced. It's disappointing to hear your experience wasn't a 5 star rating. I hope to hear from you soon. ~Natalie Holtgrefe, Director of Marketing
Response from Boston Solar
Hi Natalie,<br />It's been 2 weeks to date and I have not heard from your customer experience manager, Matt Lucchese. I understand he was out with the flue that day and hope after 2 weeks he is doing much better.
Lauren01
Reviewed on Mar 15, 2017
Amazing!
Boston Solar was amazing to work with. They described everything perfectly about how the solar panels work and the whole process. Love saving money everyday!
Response from Boston Solar
Lauren, Thank you so much for your wonderful comments and 5 star review! I'm glad that you're enjoying the benefits of going solar and had such a wonderful experience with Boston Solar. Should you need anything or have questions in the future, please do not hesitate to contact us. Don't forget to share with your friends and family either (http://www.bostonsolar.us/refer-a-friend/)! ~Natalie Holtgrefe, Director of Marketing
*****
Reviewed on Mar 15, 2017
Commercial installation on Auto Dealership
Quick, neat and efficient installation on my rooftop(formerly wasted space. Completely ZEROS out or usage portion of electric bill for about 8 months a year and substantially lowers the other 4 month.
Response from Boston Solar
Thank you so much for leaving a review with a great rating and wonderful comments. Please don't hesitate to contact us should you need anything. We'd love for more dealerships to go solar and experience the benefits you are! ~Natalie Holtgrefe, Director of Marketing
PPower
Reviewed on Mar 6, 2017
Great experience
I had 33 solar panels installed in October 2015. WE were pleased with the attention to detail during the installation and the site visits leading up to the install. There were no surprises and everything went according to our plan. Once the panels went operational Boston Solar continued to monitor our production and I receive an email from them anytime the online reporting sites may go offline. Boston Solar continues to answer my concerns, questions and communicates with me as needed. I fell that Boston Solar is a partner in this endeavor and that I entered a professional relationship with them.
Response from Boston Solar
Thank you so much for your review and comments. If you ever have questions in the future, do not hesitate to email or call us. Don't forget to tell your friends and family about the wonderful savings and benefits of going solar (http://www.bostonsolar.us/refer-a-friend/). Thank you again! Natalie Holtgrefe, Director of Marketing
Solar Sacco
Reviewed on Feb 16, 2017
Best installers in the business!
Full disclosure, I am also a Boston Solar employee. I could not be happier with my install. It was great to get the Boston Solar experience from my customers' perspective. The office moved things along very quickly and kept me in the loop the whole way. The install crew was phenomenal and the panels look amazing.
Response from Boston Solar
You're an employee? :) Thanks for the review, you know where we are if you need anything - and don't forget to tell your family and friends (http://www.bostonsolar.us/refer-a-friend/)! ~Natalie Holtgrefe, Director of Marketing
Geoffrey
Reviewed on Dec 16, 2016
Excellent Solar Panel Installer
Boston Solar installed a 26.8 KW ground system for me in August 2015. They were professional in every way - Sales, Installation, Service and always answered my phone calls and questions. I have recommended Boston Solar to several people. Boston Solar is definitely a five star rated company!
Response from Boston Solar
Thank you so much for your review on Solar Reviews and the 5 star rating. We're so happy that you had such a wonderful experience. Please don't hesitate to contact us should you ever have questions. Don't forget to recommend your family and friends either (http://www.bostonsolar.us/refer-a-friend/)! ~Natalie Holtgrefe, Director of Marketing
dots
Reviewed on Aug 27, 2016
I Highly Recommend Boston Solar - Did Lots of Research
I had been researching solar panels for 2 years and I finally decided to go with Boston Solar and I am so happy I did. The bottom line is I want to save money. I have had 2 utility bills since they were fired up. My first bill was down $249 from last year and my next one was down $294. I have also already earned 5 SRECS since the turn on date of 5/21/16. This amounts to about $1350 (based on around $270 per SREC). I opted to own the panels so I would get the SRECs and get the 30% federal tax credit. I have 34 panels. Everybody was top notch at Boston Solar. Ray the sales guy was extremely knowledgeable unlike the other companies I had dealt with who never mentioned the benefits of ownership over leasing. I can't remember names, but the crew who installed were great and neat as a pin. I found one shiny bolt under a pile of weeds when I was planting a month later and that was it. The guy who showed me how to turn them on and monitor them was great and many thanks to the top notch electrician who removed a dead mouse for me from my attic stairs. He quickly got the town inspector to approve the jobs and the paper work back to the utility company so i could turn them on. I highly recommend Boston Solar.
Response from Boston Solar
Thank you so much for your review on Solar Reviews and the 5 star rating. We're so happy that you had such a wonderful experience. Please don't hesitate to contact us should you ever have questions. Don't forget to recommend your family and friends either (http://www.bostonsolar.us/refer-a-friend/)! ~Natalie Holtgrefe, Director of Marketing
BLS1960
Reviewed on Jan 28, 2016
Fantastic!
Boston Solar did a fantastic job. Great process, great install. Could not ask for a better experience.
South Coast
Reviewed on Dec 11, 2015
Painless Installation
This company provided the installation of solar panels for Sungevity. Great communication!. Arriived on time and completed on time. Pleasant, expienced crew who left the site spotless. A good experience.
blackpool6
Reviewed on Dec 4, 2015
Efficient sales process and great follow up!
The Boston Solar company has been great from start to finish. Michael answered about a million questions from me without ever seeming to be annoyed or bothered at all. Once I made up my mind ti was a painless process to get signed up, setup with Sungage financial, and scheduled. Overall the process was great. We did have a minor hiccup with installation issues, however they made it right and sent their crew over on Saturday to get it done right. And they did. I can easily say " You should definitely go with The Boston Solar Company!"
sal57
Reviewed on Nov 29, 2015
GREAT EXPERIANCE
I looked at 5 different companies and Boston Solar was by far the best. Some companies tried the hard sell tactic, some would just not take no as an answer, and one would just not leave my house (almost 6 hours of sales pitch on 2 different occasions) but Boston Solar was totally different. From my first call to get information to the installation it was always about making me happy, including the cheapest price quote by thousands of $. My sales rep, Mike was always ready to answer any questions I had, the design team worked to optimized my sun exposure on my roof and the installation crew was very professional and did a top notch install. My wife likes that we are now "green" while I like saving money by no longer having an electric bill and best of all the system is paying for itself! My only regret is that I waited so long to contact Boston Solar.
lexsolarm
Reviewed on Nov 27, 2015
Great experience working with Boston Solar
Very happy with the installation of a 6.48 kW solar array that Boston Solar put in. All of the staff at Boston Solar were professional and super nice. The sales experience was one of the best I've ever had. Josh was extremely helpful and answered all of the questions we had. He gave us space to make our own decision, never felt pressured at all. The installation process was pretty straightforward, I was always told what was going on and what the next steps were. They always called me to let me know what was going on. The system looks great on the roof and I'm very happy with what they did conduit. System commissioning was super straightforward and I had a working array in no time! Highly recommended!
Joseph24
Reviewed on Nov 26, 2015
Boston Solar Company Panel Installation
Job Metrics: Crew rating Overall (0-10): The crew was GREAT!!! 10+. I would like to let Crew One; Eduardo, Raul, Dave, & Larry that I want to Thank them once again for doing a GREAT JOB. A special thanks to Dave for helping me cut-out a small section of 2 vinyl post I was working on (replacing my back stairs) with his special power tool for cutting material that my saw would have made a jagged and messy edge. Crew Clean-Up: The crew did a fairly good job cleaning up, however they did miss some minor stuff (a couple of small lengths of aluminum rail & some job related debris and I also found 2 roofing nails on the driveway, which could have caused a flat tire, so a final check would have found the debris, but I had no problem with it. Crew on Time: The crew was early Wednesday, and on-time Thursday. Crew walkthrough (did they go over install process): The crew did go over the install and explained everything they were going to do and how they planned to do it and they were very responsive to the questions I had. Notes/Comments: First of all I would like to thank Chris Buchanan, who my wife & I first met at the Willie Nelson concert in August, at the Bank of America Pavilion in Boston, he was manning the Boston Solar booth. At the time, my wife & I were considering leasing Solar panels from my nephew who works for a competitor (only leases solar panels) of Boston Solar. My wife saw the Polaris electric bicycle that was being raffled-off and we struck up a conversation with Chris regarding buying Solar Panels verse leasing them and we both filled out the raffle for the bike. Chris got me interested in buying Solar Panels verse leasing them, so I started researching the benefits of buying them verse leasing them and who was the best Company to buy the system from. I came across Energy Sage during my research and they set me up with 4 Solar Companies to get quotes from. We did interviews with 3 of the Companies, including Boston Solar. Josh Baker came to our home and explained everything about buying verse leasing solar panels and had graphics which detailed the cost benefits of buying Solar over the long run verse leasing them, which included the projected savings over a 20 year period. He also explained that Boston Solar used the most efficient Solar Panels on the market and I liked the fact that they were made in the USA. Although Boston Solar was the highest quote, my research indicated it was most cost efficient over the long-term (20+ years) to buy the best quality Solar Panels on the market with the highest energy efficiency (21% verse 14-15%). All the work that the Crew did was excellent and was done in a very professional manner. I was concerned about the pitch of my roof (around 45 degrees) and the safety of the Crew that worked on the roof which is about 20 feet up to the gutters and about 35 or more feet to the peak of the roof. They used harnesses which made me feel better, but I was still nervous for them, thankfully they are professionals and know exactly what they are doing. You could not pay me enough money to go on that roof. The Crew completed their work in 2 days including mounting the brackets on the roof and mounting the panels onto the brackets. The electricians mounted the electrical panels on the outside of the house and the electrical wiring up to the gutter level and through the roof where they mounted the receptacle for plugging in the solar panels. Everything was neatly done. As part of the changeover to solar power, it was determined that we would need to change-out and increase the breaker capacity of our 100 AMP electrical panel because the current panel was maxed-out (additional $1,500 and with the 30% Federal tax credit, the actual cost to us was $1,050). We inquired about upgrading our capacity to a 200 AMP panel and were told it would be an additional $1,000 and with the 30% Federal tax credit, the actual cost to us was $700, which was a no-brainer. Rob & PJ did an excellent job and replaced the panel with all new circuit breakers and new exterior wiring (including new grounding wire) and connections up to the main feed line from National Grid. All the breakers were re-labeled as they were before the change-over and all the work was done in a neat manner. They did a great job cleaning up after the change-out was completed. We also had Boston Solar install blown-in insulation to the remaining half of our house that was not insulated several weeks prior to having the solar panels installed. We did this through the Mass-Save Program, which pays up to $2,000 toward insulating your home (our house total cost for the insulation was around $3,200, of which $1,200 was our out-of-pocket cost). Once again the Boston Solar Crew did an excellent job. As it turned out they did not have to insulate as much of the house as they thought, because Mass-Save mistakenly included a part of the house that was already insulated. I was basically given a credit of about $625 so my out-of-pocket cost was about $575. They could of just kept the cost the same as the original quote and I would never have known the difference. I really appreciated the Boston Solar crews honesty, they saved me about $625. Overall I highly recommend Boston Solar for whatever work needs to be done. Oh, did I mention that my wife won the Polaris electric bicycle? Joseph Comeau Lynn, MA
JoeSalem
Reviewed on Nov 13, 2015
Still Happy after 11 Months
Boston Solar installed our solar system almost a year ago. Installers were professional but very friendly. If I remember correctly there were 3 liceinced electrician on site plus 3 other guys. Work was completed with a very clean look. I had all components installed on the outside of the house. So it is a lot of stuff out there, but it looks ok. I had one problem which the online monitor system pick up. They sent someone out right away and all was squared away promptly. No problems since. Very happy with the system they installed.
wb
Reviewed on Nov 12, 2015
Trustworthy and professional
Everyone, from the salesman to the installation team, were professionals and made us feel comfortable with this large investment.
Industrial Justice
Reviewed on Nov 11, 2015
Excellent Solar Panel Install Experience
We had a great experience last June with Boston Solar Company. The workers were on time for the both the pre-install inspection, and the actual install. They were all very polite and courteous, and they put a lot of thought into the electrical box / panel placements and running the wire conduit. The workers on site were very patient in answering my many questions, and completed the install in a single day. I felt the care and workmanship was like they were working on their own house. I highly recommend Boston Solar Company.
About Boston Solar
- 2011
- Installing since
- 299
- Customer reviews
- 4.71
- Average rating
- 1
- Area served
What Boston Solar does
Services
- Installation
Licenses
- MA HIC.169698 | ELC.22161A
Reported by the company. SolarReviews has not independently verified these.
Where Boston Solar works
- Massachusetts
Where to find Boston Solar
Head office
55 Sixth Road, Woburn MA, 01801