Boston Solar
- Installing since 2011
- 1 area served
- Licensed
Overview of Boston Solar
We are proud to power Massachusetts, a state that continues to lead the nation in solar installations. We are 100% locally owned and operating; we have the highest customer satisfaction ratings; we have a 25 year system warranty; a 10 year workmanship warranty; AND, a 10 year production guarantee on residential PV systems. Boston Solar is dedicated to helping customers save money, while improving the environment and supporting our local community. Every member of our team is focused on delivering the best experience for every customer. Are you ready to join your neighbors as they take part in the national drive toward energy independence? Learn more about why Boston Solar is the best choice for your home or business.
What Boston Solar customers say
RickW
Reviewed on Dec 27, 2017
Great Work
After reading reviews for dozens of installers and speaking with four of them, we selected Boston Solar to install panels on the roof of our home. The work was excellent and the panels they use are the best in the industry. The electricians were able to run the conduit inside the attic so that we don't have ugly exposed conduit on the roof and we have the solid black panels, so the system is very unobtrusive. Everything has worked 100% from day 1 and installation was very clean and professional. The prices are higher than the competitors, but I think it's worthwhile for the peace of mind that the equipment is high quality, installation is professionally completed, and we know they will stand behind the work.
Response from Boston Solar
Thanks for the glowing review! Our high quality materials and attention to aesthetics is what separates us from our competitors. We're so happy you recognized that and chose us as your installer. Please reach out to us in the future if you have any questions, referrals or just want to let us know how much you love your new solar system.
David Hastings
Reviewed on Dec 20, 2017
The best - price, quality, service
This is one of the best things our family has done for our personal finances, minimizing our carbon footprint and contributing to a positive environmental impact factor. The installation will save us money, allow us to get paid for generating electricity, protect our newly installed roof - what else could we ask for? The initial sales interaction was tremendous (Bill Martin) - honest, no BS, data-driven. The site inspection was well done, thorough and timely. Sana Jameel, customer experience coordinator is a jewel - constantly monitoring all aspects of the project. The installation crew was fantastic!! Cleaned up after themselves, answered all of my questions. Boston Solar was instrumental in us identifying competitive financing. Tom Sheridan did a very thorough job in the final site review and walk-through. HIGHLY RECOMMENDED!
Response from Boston Solar
Thanks for your kinds words and high recommendation! We all worked very hard to create a positive experience for you, so it's very pleasing to hear we succeeded. Congrats on going solar and to many years of financial savings and positive environmental contributions.
Greatplane
Reviewed on Dec 13, 2017
Great Work
I highly recommend Boston Solar. It was a seamless job from start to finish.
Response from Boston Solar
Thanks for your positive review. So great to hear you had a smooth and positive experience with us.
Johnny Z
Reviewed on Dec 1, 2017
Great experience with Boston Solar
For years we had a large maple tree shading our south-facing roof. When the tree died, we thought our house might be in a good location for solar. Boston Solar was recommended to us. After our site survey they confirmed that we have a clear view of the sun all day from our roof. They calculated how much electricity we should be able to generate, and guaranteed that in writing. Every step of the way through the actual install they kept in contact, letting us know what was coming up next.
Response from Boston Solar
Thanks so much for the 5-star review. I'm very pleased that we were able to help your family go solar and cut your electric bills. Great to hear that our team provided top notch service too! Let us know if we can ever be of further support.
Jborge53
Reviewed on Nov 27, 2017
22 Panel Residential Installation by Boston Solar
We had a few issues along the way but Boston Solar stepped up each time to promptly make it right. Very good outfit. I liked that they assigned a project manager to traffic cop the logistics and she kept me well informed on a timely basis throughout the process and was very responsive to any questions or issues I raised. She was my primary contact once the sales process was completed and was very effective in expediting and problem solving. Our electrical inspector and municipal light plant gave the highest marks for the installation and they said it set the bar for the level of quality they would like to see in all solar installations in the town. Boston Solar has carefully thought through each phase of the project and they are able to explain in detail what they are doing, the sequence they are doing it in and why.
Response from Boston Solar
Thank you so much for your recommendation. We're very pleased that we were able to deliver an impeccable (and standard-setting) install despite the hurdles, and that our customer service team was so helpful throughout the process. Congrats on your new solar array!
jcartee
Reviewed on Nov 11, 2017
Exceptional experience with multi-family installation
We received several solar proposals over the years for our 2 family home. The technology has finally improved enough, and Boston Solar was skilled and capable enough, to allow for us to maximize production on our roof, covering over 100% of our energy production (allowing for some increase in energy use as our children get older, tenants change, etc.) They were the only company of all the ones to evaluate our home comfortable placing and guaranteeing production on solar panels on our flat balcony roof. Our layout is a total of 25 LG 335 w panels and it is functioning beautifully. I recommend them without reservation to anyone looking for experienced, trustworthy installer.
Response from Boston Solar
It's wonderful to hear that Boston Solar was able to come through for your family. Thank you for the great review, and congratulations on your new solar array!
HB-Solar
Reviewed on Nov 8, 2017
Very Happy with Boston Solar's Experience
From the first presentation explaining the benefits of the solar to turning the system on and watching the KWH increase in the online monitoring site, all went perfectly as promised and expected and even faster than planned. The people I had a chance to interact with were all nice and professional and available for any questions or concerns that I had during the process. The package (good quality, the swiftness in the action plan, materials used, material warranties and promised KWH production guarantee...) made me confident that I hired the right company!
Response from Boston Solar
Thank you for the great review! It's great to hear that our commitment to high quality work combined with stellar customer experience made a difference for you. Congratulations on your new solar array!
RAGGA
Reviewed on Oct 30, 2017
HAPPY,HAPPY,HAPPY
From the very first time i got intouch with Boston Solar,they were very calm,they came to see me and explain going Solar,they returned my calls and answered all of my questions,the staff was very professional to the end, I now have my solar on my roof, looking good and I love it, I recommend The Boston Solar to you.Wonderfull, all stars. GO BOSTON SOLAR.
Response from Boston Solar
Thank you for choosing Boston Solar for your solar project. We appreciate your business, the 5-star rating and your recommendation to others. Thank you!
Kim208
Reviewed on Oct 18, 2017
Boston Solar - Great Experience
I found Boston Solar by looking for the top solar installer's in Massachusetts. As it happens the state tracks these things and I simply called the top three on the list for home review and estimates of system size and cost. Boston Solar by far exceeded my expectations. From the first email and phone calls to the final review of my installed and up and running system, Boston Solar really lead me thru the process. It was a long process with lots of things to consider, but it became a no brainer when everything was explained to me how the system, the state and federal government all pay me, over time so that the system eventually pays for itself. Yes, it is an upfront investment, but well worth it. Thank you Boston Solar.
Response from Boston Solar
Thank you for the glowing review! I'm very pleased that we surpassed expectations and were able to help you go solar. Congratulations! Please let us know if there's ever anything we can do to help down the road. - Chris Johnson, Customer Experience Manager
newsolarfamily
Reviewed on Oct 18, 2017
Great Experience
Boston Solar was recommended from a friend and we had them over for a consult. They were very through in answering our questions. We had a few hiccups that Boston Solar found during the process and they helped us to get the issues fixed. We were very happy with the people they recommended for the roof. Also, happy with their whole process. Mali Cooper the project coordinator was a huge help making the process go as smoothly as possible.
Response from Boston Solar
Thank you very much for the great review! I'm so glad that we were able to help your family go solar. And I'll be sure to pass on your feedback to Mali; I know she'll appreciate it. - Chris Johnson, Customer Experience Manager
Nickhatesbostonsolar
Reviewed on Sep 22, 2017
If I had the chance to do it over ...I wouldn't !
I would like to re name this company ...Boston solar ...land of broken promises...after delays of installation...this gem of a crew drove over rain soaked sod and rutted up approx 75yardsof green grass ..a poor adjustment of them trying to fix it 200 ish bucks ...then there "most advanced " controller shorted out leaving me with over a week of no production..and almost burnt down my house .. .then replaced ...shut down again and they claimed it was normal .. after showing up with a random girl in the truck smoking cigarettes until he realized he had no clue what was going on ...surprise surprise 👎ðŸ½.fast forward to "Srec minting" all of a sudden my array didn't produce enough for them To pay me what they owe ...keep in mind I'm in 100% sun all day and payed a disgusting amount for these ...they said it's state regulations and they are doing everything right .... to say they will tell you whatever you want to hear to sell a product would be an understatement ..."molly" is less than courteous ... she could have been condescending due to me calling around lunch time I'm not sure....either way just save your self some trouble and conserve electricity by shutting of a light or two
Response from Boston Solar
Nick, I'm sorry to hear that you were not satisfied with your Boston Solar experience, despite our efforts to address your concerns throughout the process. We pride ourselves on working tirelessly to deliver a high quality install with peerless service, as our many other review scores demonstrate. At the time, you expressed satisfaction for our compensation regarding your lawn (which was our fault), and do realize we always have room for improvement, which we take to heart. <br /><br />I do want to note that there has never been a fire hazard associated with your (fixed) inverter issue, and your SREC income delay was due to how the DOER chose to apply the SREC factor to projects interconnected after 1/8/17, which was beyond our control. I regret that this information was not enough to satisfy your concerns. <br /><br />While I recognize that at this time there is nothing further we can do on your behalf, I do wish you the best and want to thank you for your business. <br /><br />-Chris Johnson, Customer Experience Manager
MKL121
Reviewed on Aug 16, 2017
Good bye electric bill - here comes the sun
As a manufacturing quality engineer I did a significant amount of research on the pros and cons of solar power including if there would be a reasonable cost savings over my sky rocketing electric bill. I then compared Boston Solar to other solar companies and decided to buy a system through Boston Solar. From my initial meetings with Josh through our final installation the process could not have been easier thanks to Mali the project coordinator assigned to our project. Every detail was managed by them and we were kept in the loop every step of the way. Our installation was performed in a day and a half and as I had specific requirements as to the system layout, the installers went over the plans before starting the job. I could not be more happy with how clean the install came out and the outstanding quality of the job. The best part is that from day one after flipping the system on I have not used any electricity off the grid. We will see what happens over the winter, but at this point I feel like I made the right decision. If you are considering solar for your home, consider Boston Solar.
SolarScarlett
Reviewed on Aug 3, 2017
Great Expereince with Boston Solar
After contemplating solar for years I finally made the plunge and had a system installed this spring. After speaking with several companies, I elected to go with Boston Solar and could not be happier with my choice. Bill was absolutely fantastic. He spent hours with me reviewing our home's energy needs, not only explaining the benefits of solar but other ways we could reduce our power usage to further save on our electricity costs. The install was a breeze. The gentlemen were professional, showed up each day on time (really appreciated with my work and kid's schedules!) and they did a great job cleaning up the yard afterwards. After install, Tom Sheridan spent more than an hour reviewing the system's components, warrantees, SREC plan and getting us online. I can also comment on post install service as one of the panels was not producing power after activation. Boston Solar discovered this at the time of Tom's visit and sent a service tech out within 48 hours to rectify the issue. Tremendous! The system has been up and running for a month now and we couldn't be more pleased with our choice to have Boston Solar help us transition to solar power.
Response from Boston Solar
We're so pleased you had such a great experience with Boston Solar! We pride ourselves on making 'going solar' a seamless and enjoyable experience, and we'll certainly pass your feedback along to Bill and Tom too. Let us know if we can ever be of help down the road - Chris Johnson, Customer Experience Manager
jswakefield
Reviewed on Jul 16, 2017
Good Experience
Everything was very smooth, from consultation to sales to installation. Very happy with the outcome.
Response from Boston Solar
Thank you for this wonderful review! We are so happy that you had such a great experience with us and shared. As always, should you need anything, do not hesitate to reach out. ~Natalie Holtgrefe, Director of Marketing
Rick Santos
Reviewed on May 30, 2017
Complete satisfaction with our install
After thinking about going Solar for several years we finally did it and couldn't be happier! Once we made up our mind last year that we were going to go Solar we did our due diligence of searching for the right installer. We narrowed it down to 3, per reviews and recommendations. We ended up going with Boston Solar, by far the best presentation, extremely knowledgeable, had the best solar panels on the market,and had the best reviews of anyone (I can see why)! Their program and price was very fair and their install was top notch. Finally, what we probably appreciated the most was that they stayed right on top of the whole procedure, held our hand all the way, so we didn't have to worry about anything! Boston Solar is a VERY well run company and I would HIGHLY recommend them! Plus we LOVE having a non-existent electric bill!
CantonRob
Reviewed on May 23, 2017
Very happy with our solar install!
We had a 36 panel/11.5kW system installed by Boston Solar last fall. I waited to do a review until I could match the actual system production versus their first year estimate. It appears to be on track to meet that estimate. The whole process was excellent from start to finish. Our sales rep (John S.) was very informative in the first meeting, and very responsive thereafter. The installation cost relative to estimated solar production was competitive with others we got (from Solar City and Solar Bug). The overall process was completed within their 120 day window. We have had no problems of any kind following the installation.
Response from Boston Solar
Hi Rob, Thank you so much for your review! We're so happy to see that you were so satisfied with every part of the process. If you ever need to contact us, remember you can email info@bostonsolar.us or call 617-858-1645. And remember, solar makes great friends - www.bostonsolar.us/refer-a-friend. Have a wonderful day, and thank you again for being a Boston Solar customer! ~Natalie Holtgrefe, Director of Marketing
MK5
Reviewed on Apr 4, 2017
Should have done it sooner
I had an excellent experience with Boston Solar. From the beginning my sales rep, Greg Nigro, was very informative and very patient with all of my questions. After my first meeting, I did a lot of research and at our second meeting after having a complete understanding from both Greg and my research, we moved ahead. There is a lot that goes into the decision. Buy or lease -we bought. What type of panels. What happens if I need to replace my roof. What is the cost - total cost. Tax Rebate. SRECs. I have had my panels for just a year now. I went from paying an average of $240/mos in electricity to paying $200 for the year. This was running both electric heat/AC for a couple of months in leiu of using the gas heat. When you figure in my loan payment, my SREC credits, and what I had been paying the electric company, I am actually positive. Also - I can not speak for all Sales Reps, but my guy was not reading a manual, was not pushy - very real guy. I wish I had done it sooner because I am on SREC II not SREC I - which gross higher. It's worth the meeting.
Response from Boston Solar
Thank you so much for your 5 star rating and review of Boston Solar! The team here at Boston Solar is excited to hear about your overall experience and glad to see the amount of money you are saving! We are happy to hear that you ended moving forward with purchasing your system, as we feel this allows the homeowner to reap the most benefits from going solar. Thanks again and don't hesitate to reach out if you have any questions.
davidgdai
Reviewed on Apr 1, 2017
Boston solar
Boston solar is quite impressive and high quality service provider. their sales person is nice and up front about pricing, incentives, and process. the contracting process was smooth and as quick as human can push for. I was able to lock down a outstanding Mass solar loan with help from Boston Solar. the installation took place as scheduled before snow. the only issue was the array was not set up properly for first few weeks as I installed panels in two area. the electrician didn't configure array setup and left. overall, quite good experience and highly recommended to anyone. waiting for hot summer to come to bank enough credit for next year winter.
Response from Boston Solar
Thank you so much for the 5 star rating! The team here at Boston Solar prides themselves in delivering a transparent approach from point of sale all the way to installation. We are happy to hear you were able to take advantage of the Mass Solar Loan, as this is a great option for customers. We would love to hear back from you once you start to accrue your Solar Renewable Energy Credits!
damelloman888
Reviewed on Apr 1, 2017
Top Shelf!
Boston Solar is one of the best companies we have ever worked with. Their customer service is top notch, the stand behind their product, and go the extra mile to make sure you are happy to have done business with them. We are and could not give a company a higher level of recommendation.
Response from Boston Solar
Thank you so much for your 5 star rating! We are happy to hear that you had such a great experience with our company. I will be sure to share your fantastic review with the rest of the team here at Boston Solar! Thanks again, and don't hesitate to contact us if you have any questions.
Alex F
Reviewed on Mar 31, 2017
Happy solar system owner
The system has completely met our expectations.
Response from Boston Solar
Thank you so much for your review on Solar Reviews and the 5 star rating. The team here at Boston Solar is so happy we were able to meet all your expectations. Please don't hesitate to contact us should you ever have questions.
GJBan
Reviewed on Mar 31, 2017
OFF-House solar panels
They did a great job in installing the free standing panels and running the line to the house
Response from Boston Solar
Thank you so much for your review on Solar Reviews and the 5 star rating. The team here at Boston Solar is happy to hear that your Ground Mount installation met all your expectations. Please don't hesitate to contact us should you ever have questions.
MB82
Reviewed on Mar 31, 2017
Great experience
Customer expectations were managed well. Communications were consistent and useful. The only issue was a misunderstanding in communication in regards to a rebate however the company acknowledged there may have been a misunderstanding and IMMEDIATELY came back with a very generous offer as a sign of good faith. The roofers and electricians were very professional and pleasant and they did an excellent job. There are no leaks in the roof post-installation and the whole install is very neat and tidy.
Response from Boston Solar
Thank you so much for your review on Solar Reviews and the 5 star rating. With all the moving parts to the solar process, communication at Boston Solar, is vital part to our operation. This ensures we are delivering the best possible customer experience for all of our customers. Thanks again for the review and please don't hesitate to contact us should you ever have questions.
dwserr
Reviewed on Mar 31, 2017
Walpole Install
Boston Solar was and continues to be very professional. They will answer any question I have either it be by phone or email. Superb customer service. I just activated the panels and have yet to rate its performance.
Response from Boston Solar
Thank you so much for the 5 star review! Superb customer service is what the team at Boston Solar strives for with all of our clients, so we are delighted to hear this feedback. Thank you again and don't hesitate to reach out if you ever have any questions or concerns.
JKB0277
Reviewed on Mar 31, 2017
Mixed Emotions
While I'm happy that I have gone "green" on my energy services, I have mixed emotions with how I've gotten to this point. Having decided to install solar late in the SREC II program, I felt rushed to make a decision before the program ended. Being a person who likes to make sure a $40K purchase is indeed the right purchase, I would've liked to understand all of the mechanics before signing the agreement. The sales process seemed to start off fairly well, but once I started asking questions, it seemed as though my questions/concerns weren't being addressed. Instead I got responses that were either generalized in nature &/or steered me towards manufacturer warranties...nothing that made me feel as though Boston Solar was standing behind the product/services they offered (both panel & my specific installation). Having known many others who installed SunPower panels, I reluctantly (and concerned about timing) pushed forward with Boston Solar. The approval process went very smooth. I ended up financing my system, which again left me feeling a bit "lonely" in the decision making process. I received only 1 referral from Boston Solar for a bank that was approved to participate in the solar loan program. Again, after doing a lot of research on my own, I figured out that the referred bank had a higher rate than others & required me to use a specific solar aggregator. After choosing a different bank, I then had to choose an aggregator. Again, Boston Solar referred me to 1 solar aggregator company w/no other guidance. And again, after doing a lot of research on my own, found a different aggregator whose commissions were 30% less than the referred aggregator! We've finely reached the install phase. I will start by saying the crew we had was very nice. However, I do think they lack some common customer service skills. Things like trash blowing around a customer yard, use of profanity & the fact that my driveway seemed like it was an outdoor "rave" party w/bass thumping, profanity laced, music is a bit of a turnoff. The install took about 6-8 hours (spread out over 2 days) & seemed to go smoothly (even though they did hit my septic system line...after being forewarned). As for the panels, they appeared to be nicely installed. As for some of the piping that was installed, the craftsmanship could be better (i.e. crooked pipe coming out of 1 building, caulking job that looks like someone was just finger painting it on, damaged dryer vent, etc.). Nevertheless, the system is installed, has since passed inspections (without issue) & is currently running. I think the customer relations staff at Boston Solar were great. They seemed informative & able to answer questions &/or assist with completing documentation when it was needed. Unfortunately, you don't get to the customer relations staff until you "sign on the dotted line" and there's a lot to be learned before you sign.
Response from Boston Solar
I'm sorry to hear that you did not have a good experience with Boston Solar. If you don't mind, would you send me an email (matthew.lucchese@bostonsolar.us)? I'm the Customer Experience Manager here at Boston Solar and would like to personally talk to you about your experience. I hope to hear from you soon. ~Matthew Lucchese
Murphy48panels
Reviewed on Mar 26, 2017
It was so easy to select Boston Solar, A+ company
I started reasearching the best solar panels and the best the local Massachusetts Solar companies. They all pointed back to one company... Boston Solar! Iread so many reviews that all had positive things to say about Boston Solar. I noticed a few of their trucks on route 128 and some around Natick, so I called and someone came onsite the next day. They got me 3 designs since I wanted to install a large solar panel system on 3 roofs. I selected Boston Solar and highly recommend Sales person Tom Chabot who came to my house and explained the entire process to me. Their quotes were very clear and the price was right to do this purchase. I purchased 48 SunPower Panels from Boston Solar. From the first day of calling, to measuring the roof, sales, electricians and technicians all were very professiaonl. I would highly recommend Boston Solar.
Response from Boston Solar
Thank you so much for your review on Solar Reviews and the 5 star rating! I will be sure to share your great experience with Tom and the rest of the team here at Boston Solar. We take pride in exceeding expectations for our customers. Please don't hesitate to contact us should you ever have questions.
About Boston Solar
- 2011
- Installing since
- 299
- Customer reviews
- 4.71
- Average rating
- 1
- Area served
What Boston Solar does
Services
- Installation
Licenses
- MA HIC.169698 | ELC.22161A
Reported by the company. SolarReviews has not independently verified these.
Where Boston Solar works
- Massachusetts
Where to find Boston Solar
Head office
55 Sixth Road, Woburn MA, 01801