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Boston Solar

4.71 299 reviews Solar installer in Woburn, MA
  • Installing since 2011
  • 1 area served
  • Licensed

Overview of Boston Solar

We are proud to power Massachusetts, a state that continues to lead the nation in solar installations. We are 100% locally owned and operating; we have the highest customer satisfaction ratings; we have a 25 year system warranty; a 10 year workmanship warranty; AND, a 10 year production guarantee on residential PV systems. Boston Solar is dedicated to helping customers save money, while improving the environment and supporting our local community. Every member of our team is focused on delivering the best experience for every customer. Are you ready to join your neighbors as they take part in the national drive toward energy independence? Learn more about why Boston Solar is the best choice for your home or business.

What Boston Solar customers say

darryn02

Reviewed on Jan 19, 2018

Cannot go wrong with Boston Solar

I did not have a perfect experience with Boston Solar, not even close, and yet there is STILL no other company I would rather recommend to anyone considering solar than Boston Solar. They are not just one of the best, if not THE best, solar company out there, but I think they are one of the best COMPANIES, period. I've never experienced such care and attention to making sure I was fully informed at every step of the process, and that any and all problems were completely and thoroughly resolved, if not the same day, by the very next day. Projects of this size can rarely be executed perfectly - there is almost always a hiccup or two. But the best companies care deeply about their customers' satisfaction and take full ownership of any issues that come up, then work diligently and quickly to resolve them with as little disruption as possible to the project and the customer. This describes Boston Solar perfectly. Not only do they offer an excellent product and a compelling financial case (even to clients with a less-than-perfect site in terms of roof angle/slope, partial shading, etc), but they are really just a great group of professionals that is 100% focused on doing right by their customers. You will not regret going with Boston Solar.

Response from Boston Solar

Darryn thank you so much for posting a review. Your honest feedback and description of your experience is truly appreciated. We realize we're not perfect, and this realization is what drives us to be the best. Please feel free to reach out to us anytime to provide feedback, recommendations or just to say hi. We love the opportunity to improve, and keep in touch with our customers. Thanks again!<br />- Nick Hoehn, Operations Manager

Cabe

Reviewed on Jan 19, 2018

Residential Solar Panels

Process was extremely easy. Competitive pricing. Boston Solar walked me through every step of the way and took care of all permits. Was able to get a system that produced more energy for less money when compared to other companies.

Response from Boston Solar

Thank you so much for the 5 star review! It was a pleasure working with you. <br />- Nick Hoehn, Operations Manager

Vicki T

Reviewed on Jan 17, 2018

They make it easy!

Boston Solar has been wonderful to work with from initial conversations to getting our system up and running. They are VERY responsive to any and all questions, and take the time to really educate you on everything every step of the way. They honor everything they say they will, and have even done some extra stuff for us outside of the panels (of course, we paid for it). I will recommend them to all of my friends that are thinking of going solar.

Response from Boston Solar

Hi Vicki, thank you so much for the wonderful review! We have a fantastic Customer Experience team at Boston Solar, and it's so great to see the positive effect they had on your experience. Thank you for spreading the good word about our company. Congrats on going solar!<br />- Nick Hoehn, Operations Manager

Homeowner in Andover, MA

Reviewed on Jan 16, 2018

Knowledgeable, organized, responsive

Nice experience start to finish. Sales person knew his stuff, not just a pitch. Project manager was friendly and well-organized. They seem to have the process down. The installation crew was efficient and cleaned up well. The head electrician was particularly responsive, explaining the equipment and answering questions in detail.

Response from Boston Solar

Thanks for taking your time to leave a review and congrats on going solar! We're so happy to see you had a positive experience throughout. Please let us know if there's anything we can help you with in the future.<br />- Nick Hoehn, Operations Manager

Andy's

Reviewed on Jan 15, 2018

Andy's solar System

I checked out a lot of solar company's and after 6 months researching with many estimates I called Boston Solar! Boston solar worked with me on my system and using the Massachusetts Solar solution. MSS work with companies and banks to make sure the install meets state standers for the customers. Boston Solar made the whole process very professional. The sales person knew the size system I needed, help me through the MSS to get my loan, system buy down it saved me 10,000. The system has a 25 year warranty on the system and production. Boston Solar is the only system to Have it. I liked the company so well I am going to help sale the product.

Response from Boston Solar

Andy, thank you so much for the 5 star review! Great to see your loan option saved you a bunch of cash. Please continue to spread the good word about our industry leading warranties! Congrats on going solar.<br />- Nick Hoehn, Operations Manager

andrushchenko

Reviewed on Jan 10, 2018

Happy customer

We had a number of companies come out to look at our property and give us estimates. But it wasn't until Bill Martin came from Boston Solar and offers us the best price and explains everything in details. Working with Boston Solar was a great experience from start to finish. From sizing to installation the whole process was smooth with no issues. If I ever have a question and call the company, they always there to help me. Special Thanks to Mali Cooper for guiding me thru the whole project and after.

Response from Boston Solar

Thanks for taking your time to post a glowing review! Our team works very hard to ensure a smooth and seamless process, and hearing from a satisfied customer like you is especially rewarding. I'll be sure to pass along your praise to Mali. She's a rock star and we're very lucky to have her on our team. Congrats on going solar!<br />- Nick Hoehn, Operations Manager

jblum

Reviewed on Jan 6, 2018

ZERO regrets - NONE!!

The entire process couldn't have gone better. From beginning to end, every person from Boston Solar was pleasant, informative, and always felt like I was their most important customer. We were hesitant to sign up, not knowing if the credits were as good as advertised but after running the numbers 1000 ways, I know it couldn't go wrong. We chose the LG black on black panels because they're on the front of the house and they virtually disappear on the black roof. Our neighbor didn't notice until after a month! I also appreciate the interactive app and website from SolarEdge to see the production real-time. Very cool overall. After the system was turned on, I noticed one panel wasn't producing and contacted Sana. She was able to see it on her end and sent the guys out right away. Unfortunately for them, it was 5 degrees outside, but they still got up on the roof and swapped out the bad optimizer. Is it worth it? Its clean energy at a cost next to nothing. Ask yourself - " Why not?" and then try to come up with a good answer.

Response from Boston Solar

Thank you so much for the fantastic 5 star review! It's great to hear such positive feedback. The SolarEdge optimizer issue was unfortunate, but I'm happy we were able to respond and fix the issue so quickly. We couldn't agree more with your comment "Why not?". Going solar, especially with Boston Solar, is an absolute no-brainer. Please let us know if there's anything we can help you with in the future, or if your neighbor has questions about going solar too! <br />- Nick Hoehn, Operations Manager

JL2899

Reviewed on Jan 5, 2018

We couldn't be more pleased

From the moment we contacted Boston Solar we knew we had chosen the right company. They were completely accessible, kept us informed every step of the way, did a very professional installation, followed up afterwards to be sure we didn't have any questions, handled all the paperwork and were very pleasant to deal with. I would recommend them without reservation.

Response from Boston Solar

Thank you for the glowing 5 star review! It's great to hear such positive feedback. As you mentioned, we're available any time in the future for questions, comments and referrals ;) Congrats on going solar!<br />- Nick Hoehn, Operations Manager

NMendez

Reviewed on Jan 5, 2018

Thank you!

Thank you for making everything so smooth and easy. Everyone I worked with was great. I saw a difference on my first electric bill. Thanks!!

Response from Boston Solar

It was absolutely our pleasure. Thank YOU for the 5 star review. Enjoy many years of savings. <br />- Nick Hoehn, Operations Manager

acsolar17

Reviewed on Jan 5, 2018

Great team of professionals at Boston Solar

Boston Solar is a great company to deal with from first contact through installation and after they have been attentive, knowledgeable, accommodating and passionate about what they do. I was presented with several product options, after their input and my decision they guided me through the incentives my state (MA) offered and loan options. I choose to purchase my system. As soon as all the paperwork was in order, my job was scheduled and they met or beat their timetable at every stage. I am very pleased with the installation of my system, how it looks and it's efficiency. I highly recommend you consider the people at Boston Solar to fulfill your solar dreams and checkout their very detailed website.

Response from Boston Solar

Thank you for leaving such a great review! We put in a lot of work behind the scenes, and it's great to hear when we've met/exceeded expectations. Please continue to spread your positive experience with others. <br />- Nick Hoehn, Operations Manager

KKP

Reviewed on Jan 4, 2018

Solar System for 26 Pratt Street, Grafton,MA-01560

Boston Solar is highly professional company helping their customers to install Solar System which is right for them. The sales process is streamlined and less painful. They do not pressure their customers unnecessarily and sensitive to their needs. Their engineers are expert in the solar energy field. They used top quality panels and inverter. Entire process from Sales to commissioning was seamless. Their technicians were very professional and courteous and took extra precautions to make sure that everything in the house remain in order. The project was completed on time and they had provided timely updates on the different stages of the project. They also provided post commissioning consultation if any additional question. I highly recommend Boston Solar if you are environment conscious and looking for high quality Solar System.

Response from Boston Solar

Thank you for the 5 star review! It's great to hear you were pleased with every step in the process, from initial sales consultation to final walk through with our Solar Commissioner. Please let us know if there's anything we can help with in the future, or if you know anyone else interested in learning more about Boston Solar.<br />- Nick Hoehn, Operations Manager

Woodcrafter

Reviewed on Jan 4, 2018

Townsend

Great people to work with from getting information ,estimate, time frame. The installation crew was very good, advised us of all the work that was going to be done and how. Completed the work on time.

Response from Boston Solar

Thank you for the kind words. It's great to hear our installations crews continue to provide exemplary customer service. They work their tails off every day, but don't always receive the accolades. I'll be sure to pass it along. <br />- Nick Hoehn, Operations Manager

Ron K

Reviewed on Jan 4, 2018

Professional, knowledgable and affordable

Producing my own power for over a month now and absolutely no regrets. I researched and obtained quotes from 5 of the top Solar companies in my area. Boston Solar was the only company to explain the advantages of owning vs leasing. I am so happy I chose to purchase the system and to start generating income rather than paying the electric companies. They have their own installation crews, electricians, back office support and sales people -- a big factor in my choice. Boston Solar is a true professional company - the whole project went ahead of schedule and they included me in every step. Their price was mid level as compared with my other quotes. The all black LG panels look awesome on my roof, clean and neat as the roof vent was relocated so no "missing" panels. I would highly recommend Boston Solar if you are considering going solar - at least have a conversation with them, you'll be fully educated.

Response from Boston Solar

Ron, thanks so much for the awesome 5 star review! We truly believe to receive the absolute best service and workmanship, all steps in the process must take place under one roof. Your all black LG panels are truly beautiful and I'm sure you will enjoy them for many years to come. Please continue to spread the good word about Boston Solar. It is very much appreciated!<br />- Nick Hoehn, Operations Manager

oldmoose

Reviewed on Jan 4, 2018

Happy with Boston Solar

Boston Solar was very responsive and professional throughout our sales and installation process. Pros: *They price-matched a "Solarize MA" price even though they weren't the selected installer. *The sales rep was very responsive and honest, answering the constant barrage of questions that I lobbed his way. *The installers that put the panels on the roof were among the most professional folks that I've ever dealt with. They came out for a pre-visit to talk about where I wanted conduit run and cables placed. During the 2-day install, they provided me with frequent updates about what they were doing and why. When they left, they cleaned up so well that you couldn't tell (other than the panels on the roof and other equipment on the house!) that they'd been there. *After the install, my questions continued and they continued (continue) to answer them in a professional and timely manner. Cons: *For some reason they installers left vehicles running the entire time they were here. *Communication about scheduling and general timing of milestones was handled poorly, and delays were _always_ blamed on someone else (me, the town's inspector) even when I knew that wasn't the case. *The second group of installers that came didn't consult with me about what they were going to do, resulting in unnecessary work being done and a last minute avoidance of an ugly PVC pipe going up the side of my house. They also didn't clean up as well, and I had to pick garbage out of my yard afterwards. I am overall very happy with the entire process. I feel that I was and am treated professionally by all of the Boston Solar employees with whom I interact.

Response from Boston Solar

Thank you for taking your time to leave a positive review. Clearly we fell short in providing exemplary service throughout, but we're grateful for your feedback and will use it to improve in the future. Please continue to ask questions and provide feedback as we're happy to answer and thankful for the opportunity to improve.<br />- Nick Hoehn, Operations Manager

Akav

Reviewed on Jan 4, 2018

Great experience with Boston Solar

Our experience with using Boston Solar was one that went professionally, smoothly and efficiently. The information given by our sales consultant was to the point, no sales pitch, just the numbers that showed why solar was for us. Our project manager was efficient and did everything to ensure a quick installation, quickly organized inspections and the electric company. The installation crew was very good. They worked fast but safe and kept the areas clean. We would highly recommend Boston Solar.

Response from Boston Solar

Thank you so much for the 5 star review! We understand the value of your time and attempt to be as efficient as possible from contract signing to installation. So happy we could provide a great experience.<br />- Nick Hoehn, Operations Manager

El Oh You

Reviewed on Jan 4, 2018

Top Notch Job

The presentation, work, staff, installation,inspection was tooo easy peasy and flawless. So good I later bought stock in a solar equipment manufacturing company. SEDG

Response from Boston Solar

Thanks for the 5 star review! It's always a pleasure to hear from our satisfied customers. Enjoy your solar system and good luck with your SE stock.<br />- Nick Hoehn, Operations Manager

hemalisha

Reviewed on Jan 3, 2018

Great Experience So Far

We went with Boston Solar because they are a local company that uses their own crews for installations. The sales person was thorough and knowledgeable. There was some minor delay in getting everything going and communicating about things during the contracting process, but overall, we were happy with their service and professionalism. We were happy with the level of detail provided about both the financing options and the technology. Installation went quickly and the panels look great. There are a lot of steps between installation and getting the system running involving inspectors and the electric company and I felt like Boston Solar kept us updated and helped them go as quickly as possible. Really looking forward to generating lots of electricity!

Response from Boston Solar

Thanks for your positive review. We appreciate you pointing out the slight blip at the beginning of the process, as we will use this as a learning lesson to improve in the future. Ultimately, we're very happy to hear you went with Boston Solar and had a great experience.<br />- Nick Hoehn, Operations Manager

Baldas

Reviewed on Dec 31, 2017

The Best!!

Boston Solar did an excellent job from beginning to end. Excellent communication through the whole process, quick reponses to all our questions.

Response from Boston Solar

Thanks for the great review and 5 star rating! It was our pleasure to serve. Please let us know if there's anything we can help you with in the future. Congratulations!!!<br />- Nick Hoehn, Operations Manager

Brittany’s 1986

Reviewed on Dec 31, 2017

Great experience

I cannot rave enough about Boston Solar. From the sales, to the service, to the installation, to the post installation service, everyone was great! They were all very transparent throughout the process letting me know the next steps. I had some delay, due entirely from my HOA, but Boston Solar was always in my corner. It felt great to feel like I had a team behind me. The sales team was great making sure I understood all the steps, which was very helpful since I knew nothing about solar before meeting with everyone. The free estimate was awesome. They walked me through the process and savings. Then moving forward I felt like I had a team at my disposal, it was awesome, every question I had someone was there to answer. The installation team was awesome! Friendly and efficient. They even sent someone out after installation to explain everything to me once more, just in case I forgot or didn’t understand prior to the system being on. I will highly recommend them to anyone who asks.

Response from Boston Solar

Brittany, thanks for the great review. HOA's definitely present their challenges, but nothing we can't handle. We are, as you mentioned, a great team to have your back, but please don't discount all that you contributed too. You were super helpful too! Thanks again and congrats on going solar. I'm sure you'll enjoy.<br />- Nick Hoehn, Operations Manager

MedfordSolar

Reviewed on Dec 29, 2017

Wonderful experience with Boston Solar

Great experience from start to finish. The sales rep did a very thorough presentation and answered all of our questions. We consulted with a different solar company first and were much more impressed by Boston Solar. Communication from our project coordinator was very helpful throughout the process, and the installation went very smoothly. High level of professionalism all around, and the panels look nice and neat. Very impressed with these guys and highly recommend them.

Response from Boston Solar

Thanks for the great review and 5 star rating. Our dedication to the customer experience is just one of the many that sets us apart from our competition. Very happy to hear it resulted in a wonderful experience for you. <br />- Nick Hoehn, Operations Manager

john.01824

Reviewed on Dec 29, 2017

Boston Solar Install in Chelmsford

Boston Solar was professional at every step of the process. From our initial sales meeting with John, and with our inside sales representative Sana, both kept me updated every step of the way. Install crew number 3 came out and did a wonderful install job. They even ran some of the wires inside my home to avoid unsightly connections up to the meter. I recommend them highly.

Response from Boston Solar

John, thanks for the great review. One of the things that separates us from the competition is our willingness (and preference) to hide as much conduit/wires as possible in an effort deliver the most aesthetically pleasing product. I'm very happy to hear you were satisfied with the outcome. Congrats on going solar!

J Solar

Reviewed on Dec 28, 2017

Solar array

After speaking with several solar installers, Boston Solar is hands down above the other as far as clearly explaining the entire process and verifying that you completely feel comfortable and understand how everything will take place and work. Speaking to other installers they were not able to answer some of the basic questions I had and new the answers too from doing my own homework. Just can't say enough about the great experience I have had dealing with them. Everyone should at least check with them before making their final decision.

Response from Boston Solar

Thanks for the positive review! You said it best, if a company can't answer the most basic questions, why bother? We may have thousands of installs under our belt, but we still continuously train our team on industry best practices to ensure we can always answer any question that comes our way and deliver the best service and product possible. So happy you chose us and had a great experience.

Mike20k

Reviewed on Dec 28, 2017

Professional installation at its best

I had a 20K watt system installed 3 weeks ago and I could not ask for a better experience. From the beginning the Sales staff was great, no pressure just the information I needed. Customer support was always there, if they didn't have the answers they would get it in less than a day. Engineering and installation was topnotch, they filed for all permitting and inspections. If there was a snag it was resolved in hours not days. Thank you for a great job and saving me $400 dollars a month in electrical bills!

Response from Boston Solar

So happy to hear this great review, Mike. Often in construction, it's how well a company resolves "snags" that separates them from the competition. We're lucky to have all necessary resources in-house, which enables us to resolve snags super quickly, as you noted. Thanks again and enjoy the extra cash in your pocket!

msli

Reviewed on Dec 27, 2017

New panels in Maynard

Boston Solar was professional at every step of the process. The sales rep who came to our house was informed and courteous. The sales folks, installers and technical staff all know their stuff. We were concerned about getting it all done by Jan 1 and they finished as promised. I cannot recommend them highly enough.

Response from Boston Solar

Thanks for the great review! December is always a crazy month for solar installations, inspections and utility interconnection, and I'm so happy to hear we were able to complete everything in time for you.

Summer

Reviewed on Dec 27, 2017

Solar Panels

Boston Solar really made the whole process easy. There is so much information and trying to make the right decision can be overwhelming but with everyone's help it just made sense for us. The Solar Panels look great and the installation came out just as advertised. Bill from Sales really worked hard and was very patient with all our questions. Sana our Coordinator, the Best. I would highly recommend Boston Solar to anyone interested in Solar Panels.

Response from Boston Solar

Thanks for the great review, Summer. Indeed there is a lot to consider when going solar - thank you for choosing us!

About Boston Solar

2011
Installing since
299
Customer reviews
4.71
Average rating
1
Area served

What Boston Solar does

Services

  • Installation

Licenses

  • MA HIC.169698 | ELC.22161A

Reported by the company. SolarReviews has not independently verified these.

Where Boston Solar works

  • Massachusetts

Where to find Boston Solar

Head office

55 Sixth Road, Woburn MA, 01801

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Boston Solar

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