Better Earth
- Installing since 2016
- 3 areas served
- Licensed
Overview of Better Earth
We are a solar energy and sustainability company on a mission to inspire the world to create a better earth. We help homeowners save money and own their own solar systems at no up front cost, while helping transform our world's dependence on dirty unsustainable power. We believe that the future is sustainable, solar is the future of energy, and the best time to make the transition is now!
What Better Earth customers say
Al B.
Reviewed on Jan 26, 2024
Better Earth...NOT!
Excellent Salesman, horrible customer service. The solar panels were crooked, the installers left holes in the stucco when they decided to change the location of the wall panel, and they didn't install the black plastic end caps on the mounting bracket rails.....leaving an ugly, unfinished appearance. After over 20 calls, emails and chat messages, they finally straightened the panels, patched the holes (which I had to repaint), BUT REFUSED TO INSTALL THE END CAPS, which claim to be "INCLUDED" in the brochure I was given. When I told them I would buy the 12 end caps from a third party at the whopping price of 85 cents each and install them myself, they told me that by simply pushing in a plastic end cap on to a steel rail would VOID MY WARRANTY. This has left a very bad taste and despite the great job the salesman (Matt) and the follow-up installer (SONNY) and the inspector (WILL) did, I cannot recommend Better Earth Solar to my neighbors and family. Senior management apparently does not understand the importance of CUSTOMER SERVICE. Every project has problems, but it's how you choose to deal with them that separates the good companies from all the rest.
About Better Earth
- 2016
- Installing since
- 54
- Customer reviews
- 2.57
- Average rating
- 3
- Areas served
What Better Earth does
Services
- Installation
Licenses
- 1024460
- 331117
- 13011324
Reported by the company. SolarReviews has not independently verified these.
Where Better Earth works
- Arizona
- California
- Florida
Where to find Better Earth
Head office
2291 Via de Mercados, Ste E, Concord CA, 94520