V3 Electric

HORRIBLE EXPERIENCE

As I write this it's 2 months post install and panels just sitting there. They caused a bunch of water damage due to faulty roof penetrations. One employee that led the install was very rude as well. THIS COMPANY IS NOT TO BE TRUSTED IF ANYTHING GOES WRONG YOU ARE THE LAST PRIORITY.

Worthless Company!!!!!!

These guys continually ring our doorbell even though it says "NO SOLICITING" on a BIG SIGN right next to our Ring doorbell. Very frustrating, what part of this "NO SOLICITING" do the MORON SALES PEOPLE that you hire not understand? I am not interested in your solar pitch. If I wanted solar you would be the last company I would contact!

BE CAREFUL USING V3

WARNING - Be sure to ask V3 about True-Up costs before agreeing to use them. I was told that based on V3's calculations that I would save money each month on power usage. As result, I pay severely more each month with a $3k per year true-up bill. I have asked them for help and they advised me that I need to cut down my 100+ year old trees in order to cut my $3k true-up costs by 25%. Even if I did cut trees down (which I am not), I am still losing money each month with V3. Instead of taking accountability for their mistake in miscalculating my projected energy production, V3 blamed me for using too much power. I got screwed using V3. BE CAREFUL...

Avoid at all Costs

Thankfully we no longer have to deal with this company because we are selling our home. We made the agreement in December 2017, and it was filled with all types of promises from v3. We had 18 panels installed and were told it would more than meet our electric needs and would even cover an electric car we were thinking about purchasing. The panels were installed before Christmas, and we were told it would be a few weeks to get them inspected by the city to turn on. We heard nothing from them until we received a phone call sometime in February about someone at our home for an inspection. Problem was, we were out of town on vacation. Apparently V3 set up the appointment with the city but didn't bother letting us know. When we returned, we tried contacting them to set up another appointment and they told us they would work on it. Meanwhile we had to start making our payments on a product that wasn't even in use. We probably called every other week or so trying to get them to set up another appointment. We didn't get one until October. 10 months after our panels were installed. Then the city inspector showed up, but the rep from v3 was "running late" and over an hour away. Luckily the inspector was able to go to his next appointment and come back and approve solar panels being turned on. There was also an app that monitored the solar equipment, BUT, we needed V3 to give us a username and password. Thats when they completely stopped returning our calls. On top of all that, the promise that the panels would produce more than enough to meet our needs was completely bogus. We had a tru-up of nearly $800 each year. Add that to our monthly payment, and our electricity costs went up about 50%. And we didn't even purchase that electric car. AVOID AT ALL COSTS!!!

Bad installation and service

I got the solar panel from V3, on signing the contract I emphasize to not to touch my old solar system. The day of installation the find that they cannot install at the original location so the install on the other side of the house, which was ok with me. An electrician was not present and the move the wiring of my other system and by doing so the disconnect them. That day I came home to see that they also turn off my first solar system (I did not know then that the actually also wire it wrong). For them to come to restart my old system was an argument and once when I talk to a representative she said, “are you sure it us”? when I said Yes, she asked if I have proof Which I have. Took them over 2.5 months to figure up what was wrong. Long time to send an electrician as I request the tried and waste my time sending the wrong people. On the side of pipes, the made a mess pipe all over that to it looks good they needed to re due it. This process took a lot of energy and time (that cost me work time).

Joke of a company

This is an honest review after being a customer of v3 for the last 1.5 years. This all started back in June 2019 when a salesman, Dennis, solicited door to door about solar installation. After we sat down with him we got misleading information and no longer wanted the solar. It ended up being too late to back out of the solar installation since we already signed the contract. Dennis continued to reach out to me after this, knowing that I was upset with his service, about sending him referrals. That was the first problem. Fast forward to February 2021, my wife and I are selling our home. We get a roof inspection done and it states in the roof inspection that there are damages done due to solar installation. See my google review to find these pictures. For 1.5 year our roof has been sitting there damaged due to this joke of an establishments negligence. I call V3 and they send guys out on February 26th 2021. They do their job and leave with no announcement that they completed the work. Very unprofessional. I call back the office later that day asking for a report showing what was done. They tell me they will send me a report that day. I wait FOUR days before I get a report after repeated calls to their office and the report they send me seems like some kind of joke. See my google review to see their joke of a “report”. There is no name of who did the job, no stamp of the company, and just poor quality pictures. I call back the office to raise this issue and ask if they had roof contractors come up and fix the roof. The manager said, they are people who have many years of experience working on roofs but are not certified. V3 promises you they will fix any damages to your roof cause by solar. What they DON’T tell you is that the people who repair those damages are NOT certified! Tell me how is that legal... I have issues with my roof and you have UN-certified individuals trying to fix my roof. How do I know they didn’t cause anymore damages?! Very unprofessional company. WOULD NEVER RECOMMEND THIS COMPANY EVEN TO MY WORST ENEMY! This is such a headache having to deal with them.