Jane doeling | Shingle Springs, California | 01/02/2024
Worst solar company out there
When looking for a reliable, trustworthy solar company do not make the same mistake we made by going with V3. So far our 2-3 month project has taken 10 months and counting. All of the installers are extremely unprofessional by blasting inappropriate music to causing thousands of dollars worth of damages throughout their install areas. Customer service, managers and all in office personnel are a compete joke, they do not communicate with each other resulting in us having to contact them very often for the simplest bits of information. The company overall is solely in the business of screwing their customers over, nothing else. We are still fighting to get our solar up and running and for damages of our newly remodeled house (inside and out) paid for. I wouldn’t wish this mess on my worst enemy, stay away!!!
abc | Pittsburg, California | 11/17/2023
worst company don't get solar from them
This is the worst company I have ever dealt with. Everything went wrong. - System is overpriced compared to other competitors - They damaged my property during installation and should repair the damaged based on the contract but they are denying the quote to repair my damaged property - They always arrive late when there is a scheduled appointment - They respond very slow to all your cases If I knew they were this terrible I would have never bought solar from them, before you go through the same pains and stress, I highly recommend getting your solar somewhere else
Tracy | Auburn, California | 10/25/2023
Do not use V3
Installed panels over a year ago never passed inspection? Never worked useless panels placed on 40 year old roofing which is now leaking. v3 wants to charge elderly homeowner to remove useless panels so the roofing can be replaced. Why do panels not work over a year since install and why on a very old roof?
Cool mama | Cool, California | 06/30/2023
A year later...
We made first contact about a year ago. When we decided to go with V3, we had only heard great things! Our system was supposed to be up and running last Oct and here we are, still waiting for some inspection or other. We have had multiple inspections and are still waiting. We do NOT understand what the holdup is. We feel like we have been VERY patient and enough is enough!!! I really want to be able to say great things about this company. We have not had to put out a dime for any of the work that has been done so far. That is literally the only thing keeping us sane at this point. Come on V3!! Deliver on your product! It is LONG overdo
Very Disappointed | Chino, California | 06/23/2023
HORRIBLE SERVICE - STILL NO CONNECTION
We had solar panels installed 4 months ago and they still aren't connected. Passive responses but no action. Salesman was kind, but so far, has proved he can't be trusted. Customer Service here is non-existent. We rushed to get our home reroofed for the solar install and they damaged our brand new roof. I wonder if they get credit from the government for installation of solar panels. Otherwise, why would they take the time and cost to do the installs if they don't bother getting them connected. Bottom line, 4 months later and we're still paying SCE for electricity and have solar panels on our roof that aren't connected. DO NOT DO BUSINESS WITH THIS COMPANY.
Jeremy T | Glendora, California | 05/16/2023
HORRIBLE EXPERIENCE
As I write this it's 2 months post install and panels just sitting there. They caused a bunch of water damage due to faulty roof penetrations. One employee that led the install was very rude as well. THIS COMPANY IS NOT TO BE TRUSTED IF ANYTHING GOES WRONG YOU ARE THE LAST PRIORITY.
Ray | El Dorado Hills, California | 12/21/2022
Mr.
Chking with all solar companies, V3 came across as the most professional that instilled confidence and informative. Going with V3 was not a bad experience, although emails and notices didn't seem to coordinate efforts together but not acceptable with a shrug of the shoulders. They've had to come back to readjust panels because of not being installed correctly and redid the Iverson box because something was wrong with it. OVER ALL, having solar is so far seeming to be the way to go, but V3 has week links in their company chain that needs some supportive management, mainly having a live person answer the phone in customer service when you call, and then having installation done right the first time. This all leaves me with a middle of the ground review, not sure to recommend at this time.
Nathaniel Bubb | El Dorado Hills, California | 09/30/2022
Awesome!
They have been around for 8 years. Choosing them was a no brainer.
Frank and Mary Ann Tortorich | Jackson, California | 09/08/2022
Grateful for V3 installation
We live in Jackson, CA, in Rollingwood Estates, a mobile home park. The park management company did extensive research and deemed them a solid company to do business with. And after reviewing the list of those with the V3 installations, we decided to sign up and are we glad we did, especially after this past heatwave. So far we have not have to paid for any year end PG&E charges. Yea. But PG&E still has to change a $5.00 monthly fee for transmission as of today, anyway. Since then we have seen multiple units installed in the neighborhood. Some folks even had battery backup installed. Not sure of the price. After reading the one star reviews of the company, doesn't sound like our experience. Sad those folks has problems. Some of the features we appreciate are the fact that they took care of all the permits the state requires of any changes to a mobile home, that they will take off the panels when we need a new roof installed and replace them, no charge, and that the system and payments on the system go with the home when we sell. Our sales person is excellent. Jake, thank you for your after-sale service.
NOT INTERESTED CUSTOMER!!!! | Rocklin, California | 08/31/2022
Worthless Company!!!!!!
These guys continually ring our doorbell even though it says "NO SOLICITING" on a BIG SIGN right next to our Ring doorbell. Very frustrating, what part of this "NO SOLICITING" do the MORON SALES PEOPLE that you hire not understand? I am not interested in your solar pitch. If I wanted solar you would be the last company I would contact!
