John Galt 49 | Concord, California | 10/15/2025
Absolutely horrible service
Totally incompetent installers. Getting back out to fix the problem is like trying to raise the Titanic. Stay away from V3. You'll be sorry. I hope they go BK.
Rick Clarke | Plymouth, California | 08/26/2025
Proceed with EXTREME caution
V-3 installed 10 panels Sept 2022. Panels have not export electricity since Mar 2025. V-3 claims it is financing company responsibility to OK work order. Financing company says they have no responsibility with panels that do not provide power .
MTBirkmire | Lodi, California | 07/19/2025
costing me a fortune
I've set up payments for the 3rd of the month but they've taken 2 payments out this month. Plus the tax assessors office is billing me another 515.00 for an "ESCAPED ASSESSMENT" for the panels being installed. Plus PG&E is charging me over and ABOVE the 179.86 payment. It's turned into a financial headache for me. DON'T GET SOLAR
jgc | Grass Valley, California | 06/04/2025
Harassment
I've had at least three different incidents of V3 salespeople come to my house. All three times I told them I was not interested, and don't come back. The latest incident was by a salesman named Jonah. I was working on my truck and really didn't have the time, but he was very pushy. I finally agreed to speak to one of their engineers just to get him to go away. The appointment was for the next day at 3 PM. We received a call from Jonah stating that the engineer was running behind schedule and that he would arrive between 4 and 4:30. 4:30 came and went. We contacted Jonah and told him to cancel the appointment, and that we were not moving forward. He persisted by texting my wife three more times wanting to reschedule the appointment. I told him to leave us alone and not to contact us again. This harassment is in called for. No means no.
robin peterson | Oroville, CA | 04/22/2025
Giving them 1 star is more credit than deserved
where to start, there are so many concerns so many disappointments so many mis' deceptions and so much time wasted so much damage made to my home at the worse time for my family and still has not been addressed today. this started shortly after my husband passed the end of 2022 into 2023. my husband had prior arrangements with different company to install solar to our home and with his accident fatal death really left me in a very disoriented and unhealthy state of mind, basically I was checked out. so, our son who wasn't at his best of decision making at that time either losing his dad took on the role of trying to fill in for my husband with some of the responsibilities at the age of 18 V3 came to our home during this time and lead my son to believe that they were the company my husband had made prior arrangements with and my son trying to finish what his dad had started did whatever V3 advised him to do , so that lead to months of ongoing unscheduled or notified appointments to a year later installation of solar and roof repairs that I was unaware we even needed and very unprofessional roofing employees that were very inappropriate with my daughters and I coming in out of our home and our wood for our front porch used or cut up for i have no ideal cords strung across my back yar power tools saws plugged into power left while they went to lunch and over the weekend that I picked up and put in our garage because it was left here and roofing Shingles and nails all over my property around my house I had to pick up after 2 flat tires with roofing nails in them still picking up nails today. To top it off the shingles are not matching visible to the eye very tacky very upset and now for a ongoing of 7 months now my roof is leaking where they installed the solar and my roof has brick's and tarps on it blowing around every windy day and its damaged my ceiling in my living room my tv shorted out from all the water coming thru to my tv entertainment and now its damaged into my bathroom and around my vent fan cracks in the paint and thru my home bubbled paint from water damage and i have had many of appointments file complaints and so on and still nothing has been addressed or done to take care of any of this and to make it even more frustration I AS THE OWNER OF THIS HOME HAVE NEVER AGREED OR SIGNED FOR ANY OF THIS> What can i do at this point I'm so over whelmed and still sad about my husband and 3 other loss i had this past 2 years so I just don't know what to do anymore iv have sent emails and agreed to appointments and they never come my dogs flip out every time the wind blows making my life so stressful cause its is hard for me to separate 2 large pit bulls terrified of the sound of bricks on the roof rolling side to side hitting my house busted a bathroom window.
Eddie leyba | Lincoln, California | 04/15/2025
Fraud project
Tried to sell me 17 more panels and 2 batteries to maximize my roof. More than half my roof doesn't even get sun. Now that I don't want to proceed with their dishonest project assessment they are saying I owe them 2500$ for backing out of the project. Or they can revise my plan and lower my project. Basically they're trying to con me into a project either way. Why would they suggest such a big project if it wasn't accurate for my home? They're into ripping off customers and not letting us change our mind? 2500$ or get a system from a dishonoset company. Don't use v3! Make sure u get other companies to come out!
Jake | Vallecito, California | 04/08/2025
Complaint
When I got solar installed it tool 3 months longer from when they told me, I was told that I would recieve a tax credit when I got a power wall tesla battery credit every year to offset my power bill and I just found out that was LIE also! I was told that I would recieve roughly $1500 back per battery so I got 2 tesla battery's, this year I should of recieved the credits and just found out of cant because I'm leasing the equipment! The salesmen never told me that, and that's the reason I wanted 2 tesla battery's! It hasn't been good with the salesman or the communication! The installation crews were great but the salesmen tell you what you want to hear just to make a sale, Lies Lies!! This all started in 2023 and now it's 2025 and I'm just finding out about the tax credit/ re imburrsement now because the salesman told me I had to have the battery's for 12 months, Jan. through December of 2024 to claim it on 2025 taxes ang again Lies Lies.
Stop Harassing | Upland, California | 03/03/2025
Sales Harassment-Upland
I am writing to formally address an ongoing issue with your sales employee, William, who has continued to harass us despite our clear request to stop. On several occasions, we have informed him that we are not interested in his services and explicitly requested that he not return. However, he came back on both Friday and today, disregarding our prior request. During his visits, he falsely claimed to be a government employee, stating that he was required to inform us about rising Edison rates. I am unsure if this is part of your employee training, but his actions of misrepresenting himself as a government official and ignoring our clear instructions are completely unacceptable. We reiterated that we do not want him or anyone from your company on our property, yet he continued to insist that another salesperson might visit if there are any changes with the rates. Please ensure that your sales team, particularly those in your Upland office, are properly trained on the legal guidelines for sales practices in California. Misrepresentation and failure to respect a customer's request to not solicit are serious issues. For your reference, we have recorded this interaction, and we made William aware of this fact during the conversation. We expect immediate action on this matter and do not want any further contact from your company.
Yucca Valley Fred | Yucca Valley, California | 02/28/2025
Customer services and communication
I started the process of getting V3ELECTRIC to install solar power and a Tesla battery in Nov 2023. I asked them to delay the install until Jan 2025. They did that. They performed the install and a comment by one of the installers got me concerned about the company's knowledge of solar power and integration with existing solar on my residence. Since then I have asked to have someone explain exactly how the system is integrated and works with my existing solar. It has been over a month (currently Feb 28, 2025 and I have heard NOTHING back from them about my questions. PLEASE DO NOT GO INTO AN AGREEMENT WITH THIS COMPANY WITHOUT INVESTIGATING THEM. Or just go with someone else. These guys are AMATEURS concerning solar power and customer experience.
Bonnie Lewis | Grass Valley, California | 11/02/2024
False in misleading business practices
I am incredibly disappointed in all areas of this company. I was told that I would be purchasing my electricity through a hem and at a lower rate than PG&E. I was shown my monthly usage and promised my system would produce enough for my needs. However this was incredibly misleading and is not the case. I now pay two electric bills. One to PG&E and one to V3. This is one of my issues. I was never told that I was required to have WiFi for the system. I now have another bill for that. The instigation was incomplete and the rep i initially spoke with told me my panel would be replaced. At the first power outage I called V3 because I was having an issue. It was after hours and I was directed to call the after hours emergency number. I did so and no one ever called me back. I have had issues with the system and apparently who ever installed it wired it backwards and it was showing I was as drawing from the grid and not sending to the grid. I feel lied to and cheated. I hate this company
