Sunrun Inc.

Sunrun is the best

Have had SunRun 15+yrs…there have been only 2 issues with system operations and SunRun was notifying me within 48hrs that a repair was set for next 48hrs!!! Brian Galfano the local rep also stopped by to check in, update the app, and explain the latest savings and increases ConEd has made to program. We are saving over 60% on our bill vs neighbors whom still think they are in a better situation!! Really recommend Brian Galfano & SunRun

Everything is moving forward and we are very pleased with events thus far!

Making the decision to switch to solar power is a significant one, filled with technical details and financial considerations. It requires a salesperson who is not just a seller, but an educator and a trusted advisor. In Peter Ma, I found exactly that. My experience with him was defined by one outstanding quality: his unwavering patience and his consistent dedication to explaining and answering every single one of my questions, every single time. From our very first meeting, Peter established a different tone. He didn't launch into a high-pressure sales pitch. Instead, he began by listening. He took the time to understand my energy needs, my long-term goals, and my initial concerns. This client-focused approach was refreshing and immediately built a foundation of trust. What truly set Peter apart was his commitment to clarity and transparency. He possesses a remarkable ability to break down complex topics—from photovoltaic efficiency and inverter technology to government incentives and financing models—into simple, understandable terms. I never felt rushed during our conversations. If I had a question, no matter how basic or detailed, he would pause, address it thoroughly, and use diagrams or data sheets to ensure I fully comprehended the answer. This was not a one-time occurrence. Every time we spoke, whether it was a follow-up call, an email query, or a final review before signing, the same high level of patience and professionalism was present. He remembered my previous concerns and consistently ensured that no question was left unanswered. There was never a hint of impatience or a sense that I was asking "too many" questions. In a field where sales can often feel transactional, Peter Ma stands out as a true consultant. His extensive knowledge is matched only by his patience. He empowered me to make a confident, informed decision about my solar investment. For anyone considering solar energy and seeking a stress-free, educational, and transparent process, I cannot recommend Peter Ma highly enough. He is, without a doubt, a benchmark for what customer service should be.

Quick installation!! Both sales advisor and installation team keeps you informed.

Great team. Process has been excellent. A bit of a delay on the permit, but this was due to city hall issues. Once permit was approved the rest of the process ran smoothly. Even the new breaker panel look nice and now organized and properly label breakers. Waiting on getting the utility company to approve ans that will be the final step. Overall great service, installation, and inspection was with no big delays.

Fantastic service throughout!

This was the most seamless experience. Definitely recommend SunRun for your solar power needs!

Great company to work with

Through the process, everyone was knowledgeable and friendly. There were delays along the way (outside of their control), and the team was responsive. The install team was top notch. Thrilled to have our solar system up and running!

Everyone was nice and professional

Solar review

We moved into a home that had solar on it from Sunrun four years ago. We still have a credit with the electric company. We do not pay them anymore. We are very happy we recommend Sunrun Stephen Woodcock was very helpful.

Positive experience getting solor

StartAfter some initial apprehension about the process, I decided to explore solar panel installation. The salesperson walked me through all my options and addressed my questions and concerns thoroughly, aligning with the research I had already done on the topic. We validated that I was a good candidate for solar based on my home's location and my intention to live there long-term. On installation day, the crew reviewed the approved layout with me and asked if I had any concerns or changes. They were professional and efficient throughout the process. While solar isn’t the right fit for everyone, and buyers should be aware of both the pros and cons, I found the experience to be a positive one. I believe this decision will contribute to my long-term financial security.ed the process of getting solar panals after apprehen

Installation of solar panels

Two different teams completed the installation. One upgraded the breaker box and the second team installed the solar panels and Tesla battery. Both worked professionally and competently. The foremen were helpful explaining the approval process leading to the full power up of the system.

Great service from Sunrun

I give Sunrun a great review for introducing me to the Maryland solar panel plan for solar power use without owning the panels that were installed on my house. All Sunrun representatives through the process were professional, knowledgable, and friendly. This included first call, working with Sunrun salesperson, house inspector, project management, installers, and electricians. I am looking forward to enviromenrally safer, cleaner, and cheaper electric power for my home.

Solar on the Ranch

I was always curious about solar since we live on a ranch and everything including our water was powered by electricity. We got tired of the high PGE bills and decided to give solar a try. Our advisor Felix Ucan was very informative and transparent about the whole process. He explained the benefits and even broke down the cons, always leaving us with the final decision and never pressured us into moving forward. Coincidentally he had just helped my Father in law get solar at their place and he had the families trust. Felix was very involved every step of the way reaching out and answering every which question we had. He went the extra mile to get our huge solar project done and we have been enjoying the results. Great job Felix! Thank you for everything!

Thorough sales presentation, clean and efficient installation.

Excellent indtallation

Sun Run no cash up front leasing option became a no Brainerd for me. I ended up with a large with two of the latest battery bachups. The installation was expertly done.

Quick and Excellent Service

I was motivated to move to solar after some high utility bills. I have two family members with Sunrun and asked them first about it. Only heard good things. Decided to move forward. From beginning to end, the process was seamless. From sales to the installation crew, everyone was helpful.

Excellent service

Everything that Sunrun promised, was done to perfection.

Installers were very knowledgeable and kept us informed of everything they were doing and they made sure they cleaned up all of their mess when they left?

Excellent Team

A completely great experience from the design to installation. We couldn’t be happier

Mistake

It’s a mistake if you do go with Sunrun! Knowledgeable, professional, friendly great support when needed! There are many solar companies out there but only ONE Sunrun! All the others are knockoffs!

Process

The process has been going well inspector says it looked pretty good can’t wait for it to be done and on

Past customer

Are sales Rep. Favi was great, Installation went well, first time we will be using battery back up, hope all goes as planned. We have had solar panels on our house for the past 15 years and we were happy with those.

The sales rep was very professional and not pushy. He gave us the time we needed to be ready in our decision. I will always recommend him and his company SunRun to anyone needing Solar.

Great experience

Very professional and great work

I met with the sales rep several times, he was patient and answered my questions so that I was comfortable with the company, product and process to get home solar installed as quickly as possible. The process was smooth and efficient, from roof inspection to panels and power install, to various inspections. The last step was to have my meter changed so that it could record usage as well as overproduction, which translates to a credit on my account. All told, my system was just turned ON in only a few weeks! Every person I met was very professional, polite and worked together as a team. Thank you SunRun, 5+ stars for the entire experience