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Sunrun Inc.

2.9 3647 reviews Solar installer in San Francisco, CA
  • Installing since 2007
  • 17 areas served
  • Licensed

Overview of Sunrun Inc.

With Sunrun, you get a new, modern energy experience – the freedom to power life how and when you want with reliable, affordable energy made from the sun.

What Sunrun Inc. customers say

2.9

3647 reviews

Charlie E

Reviewed on Jan 24, 2020

Absolutely fantastic experience!

From beginning to end, this was a really positive experience for us. Our salesman, Nate Sullivan, was with us every step of the way as needed, stepped up for us when the electric company gave us complications, and stopped by after installation to thank us and do a final walkthrough. Doesn’t get much better than that!

Response from Sunrun Inc.

Thank you for helping us to create a planet run by the sun!

Anthony G

Reviewed on Jan 20, 2020

Experienced and Professional Service!

Slightly more than 3 months into our transition to Solar and it is nearly completed. So far, everything has gone to plan. Tyler Hundley was very professional and his assistant Chrissy DeWitte were always there to answer our questions along the way. Financing has been solid. Existing roof and electrical inspection went great. Our 43 panel installation was completed in less than 7 hours once County permits were approved. Installers were efficient and left everything the way they found it. Original install date was rained out and we were glad they were willing to reschedule for the next Sunday open. County electrical and structural inspectors both came the same day within a half-hour window and found no issues. Utility Company (NOVEC) came in less than a week to switch over our Meter and did so without having to power down the whole house. All we are waiting on now is for VIVINT to notify us that we are cleared to operate. Thanks again to Tyler, Chrissy and the rest of the VIVINT SOLAR team.

Vrestre

Reviewed on Jan 19, 2020

Excellent service!

I am so grateful that I had Gabriel Oliveira from the Boston central office to represent me. He was very knowledgeable on the product and services and took care of everything! I didn’t have to do anything and I completely relied on him to make sure everything got done as expected. He was very supportive and explained everything to me every step of the way! I’m so glad I went solar! Thank you Gabriel and Thanks Vivint Solar!

José L

Reviewed on Jan 17, 2020

Would recommend Vivint

The whole process was smooth our rep was informative , and we can already see a difference in our bill

Byron

Reviewed on Jan 10, 2020

Did a great job

Sunrun Denver was great no problems did a great job, Highly recommend. We had contacted a couple of other companies and cancelled the contract with one. Then found Sunrun at Costco. Their price was comparable to the other companies we contacted. I was very impressed with all there upfront information and no pressure. Our system was installed last year in the late fall, the installation was completed quickly and the biggest delay was waiting for the power co to install the meters allow the system to be enabled. F as the system was designed to do. After the winter our electric bills have been basically zero. The design was for 4.5 KW, panels used were Solar-Edge Technologies. Cost was $17,750.00 plus taxes and received a $1000 rebate from Costco and realized a 30% tax credit. Our sales person was Kayla Andis, she was very good

Response from Sunrun Inc.

Thank you for helping us to create a planet run by the sun! #Sunrun <br /><br />Your kind words keep us on our mission. #Sunrun <br /><br />We appreciate you! #Sunrun

YarmouthRaul

Reviewed on Dec 5, 2019

I’ve had the panels for over a year and love it

Thiago knocked on my door last summer and explained to me how solar and Vivint worked. It took a few months to get installed, and now I’ve had the system on for over a year and the savings have been really good. They used black panels and they look perfect on the roof, thanks Thiago

I’m very happy

Reviewed on Dec 5, 2019

I’m so glad I chose Vivant for my solar panels

I am so grateful that I had Eric Cambra from the Taunton office to represent me. He’s been in this field for about 4 years so he was very knowledgeable about the services. He takes care of everything! I don’t have to do anything and I completely relied on him to make sure everything got done and to my liking. He was very supportive and explained everything to me every step of the way! I’m so glad I went solar! Thanks Eric and Thanks Vivant Solar!

BrunoCor

Reviewed on Nov 30, 2019

Thiago and Vivint Solar have been great

Thiago has done a ton of installs nearby in Cape Cod which is what originally convinced me to work with him. He had installed a couple of my friends that were really happy. I’ve been working with him for over a year now. The savings have been great and Ive got no complaints. He’s very responsive and was always available to help with any questions I had.

Jose

Reviewed on Nov 17, 2019

Easy process

We got Vivint solar installed on the back of our roof. The first think we liked and noticed was our black panels and no wires running on the roof unlike some of the neighbors who got blue and silver panels with wires everywhere. Travis our sales rep was very helpful and knowledgeable. I would recommend him and Vivint solar to anyone that is looking for a solar lease and wants to save money off there Comed bill

I love Vivint

Reviewed on Nov 12, 2019

I love Vivint

They were very professional and saved me a lot of money. I would use them again in a minute.

Emma

Reviewed on Nov 8, 2019

Grateful for vivint solar

Travis with Vivint solar came to my door and approached me about going solar and saving money off my electric bill . At first I was very skeptical but he explained it so well and we cut my bill down drastically and it didn’t cost me anything.

BAngers

Reviewed on Oct 15, 2019

Awesome experience

All I’m gonna say is that Barry from Vivint Solar is the man ... very knowledgeable about on his services/products ... no question or concern went unanswered ... always responded in a timely manner. No hidden fees or gimmicks ... very up front about everything... so happy we decided to choose Vivint ... I Highly recommend this company... we are also very happy with our panels and our $9 dollar Utility bill.

Kabrojena

Reviewed on Oct 8, 2019

Awesome Service!!!!!

Mike Lowry did an amazing job!!! Start to finish, he answered all the questions we had. He was direct and upfront about the whole process.

DanPaul

Reviewed on Oct 6, 2019

Great company

Really liked my experience with Vivint solar. They were on top of every detail, provided me updates consistently without having to ask. And even installed an extra panel than planned! So far I’ve saved $300 in my first two month of having the solar. Woohoo!!

Chris Howell

Reviewed on Sep 26, 2019

Simple, fast, great savings

We’re had been thinking about going the direction of solar for years but never could justify the cost until we found these guys. They gave us a simple straightforward idea of what to expect were very clear with expectations and costs, although we had a few waiting periods we were kept informed thought email and our guy reached out through the process to keep us informed. We just had our first summer on their program and the savings have been very impressive.

ZGarcia

Reviewed on Sep 23, 2019

Fast and organized

Everything felt well organized and straight forward. Nothing to complain about. Panels were installed on the day we agreed on. I have a great sales rep. 5 stars well deserved

Justin

Reviewed on Aug 13, 2019

I could NOT have asked for a better organization to work with!

I must say, DANE thanks for knocking on my door buddy! A special thank you goes out to Nate & Josh for working with a tough customer!! Job well done guys! 5 STARS

David Barton

Reviewed on Aug 9, 2019

I have ZERO regrets and love my system!!

I am not sure how people have had negative experiences, from the same company I saw. I was installed with the Dallas office almost a year ago (writing this is 2019) and absolutely loved my rep and the overall experience. It was seamless and my project coordinator answered any questions that’s I had. I know every scenario is different, but I had a small warranty issue that was resolved in less than a week. One of my panels was a lemon, and did not produce the right amount of energy and Sunrun caught it, and sent someone out to replace it. I have recommended this company to several of my friends and family in the Dallas and Houston areas. You will not regret working with them! Everyone I have talked to has been amazing. Hope this helps!!!

Response from Sunrun Inc.

Hello David B. What a wonderful review, we're so happy to see how satisfied you are. Knowing this experience was a seamless process for you is amazing. We strive to make the process of going solar easy welcome to the Sunrun family let's create a planet run by the sun!

Adam Thompson

Reviewed on Aug 4, 2019

Great people to work with. Our family and I are very happy.

We were thinking of getting solar for a while. It just happened that a rep stopped by our home and we signed up the next day. He was great to work with and the entire company was very supportive along the process.

Response from Sunrun Inc.

Thank you Adam T. For your great review, we love to see that you felt supported by Sunrun and that the sales rep was great. Welcome to the Sunrun family and thank you for helping us create a planet run by the sun. Let's power forward!

Nickolas and Sandy

Reviewed on Jul 30, 2019

Better than expected.

My Vivint sales guy was John in Chicago. Low pressure and explained it well. We had three other companies come out and after meeting with John knew more than all three combined. No surprises along the way. We have a large home, 4300 sq ft, and the install took two days. First bill from ComEd showed the production as we were told. Just has been installed for three months now, but very satisfied. Would recommend Vivint.

Janet Core

Reviewed on Jul 26, 2019

Good experience

Josh came to our door one day and introduced himself to us we invited him in and he went over what the solar system was all about. From that visit we decided to sign up for installation. He was very thorough and answered all our questions.

Megan

Reviewed on Jul 19, 2019

So great!

Super easy to switch and installed flawlessly.

Response from Sunrun Inc.

Thank you for sharing your wonderful experience with us, Megan! We love to hear that the installation process was easy and looks amazing. Welcome to the Sunrun family and let's create a planet run by the sun.

Vivent is awesome!!

Reviewed on Jul 11, 2019

Awesome!!

This is a great solar company!! Kyle was amazing and helped us through the whole process!! I would totally recommend this company for anyone considering solar power!!!

Rick

Reviewed on Jun 21, 2019

Best decision about my energy by far.

They were great. Install looks good and no more electricity bills. As of now I am on track to receive a check from my utility. It's nice to get paid from them vs paying them. Highly recommend!

Response from Sunrun Inc.

Hi Rick, thank you for leaving us a review. We are pleased to hear that you have had a positive experience with us. Thank you for choosing Vivint Solar!

Jonathan Giles

Reviewed on Jun 6, 2019

Awesome Rep

My rep was so friendly. He actually came by my home and introduced me to the idea of solar. I was paying $300+ on my electric bills before he came along and saved me about 40% with a PPA.

Response from Sunrun Inc.

WOW, Jonathan that is amazing! We love love love to see how much you loved going solar with Sunrun. We're also excited to see how much money it's saving you. Welcome to the Sunrun family and thank you for sharing this wonderful story.

About Sunrun Inc.

2007
Installing since
3647
Customer reviews
2.9
Average rating
17
Areas served

What Sunrun Inc. does

Services

  • Installation

Licenses

  • NO LICENSE REQUIRED

Reported by the company. SolarReviews has not independently verified these.

Where Sunrun Inc. works

  • California
  • Colorado
  • Connecticut
  • Florida
  • Hawaii
  • Illinois
  • Maryland
  • Massachusetts
  • Nevada
  • New Hampshire
  • New Jersey
  • New Mexico
  • New York
  • Oregon
  • Texas
  • Vermont
  • Virginia

Where to find Sunrun Inc.

Head office

225 Bush St., #1400, San Francisco CA, 94104

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Sunrun Inc.

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