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Sunrun Inc.

2.9 3647 reviews Solar installer in San Francisco, CA
  • Installing since 2007
  • 17 areas served
  • Licensed

Overview of Sunrun Inc.

With Sunrun, you get a new, modern energy experience – the freedom to power life how and when you want with reliable, affordable energy made from the sun.

What Sunrun Inc. customers say

2.9

3647 reviews

Bravole2

Reviewed on Jun 5, 2020

Fast and efficient

Liana a excelent sales lady, nice and available all the time

Bret

Reviewed on Jun 4, 2020

Solar install fast and easy

Sunrun came to my house for a home assessment in January 2020. They presented me many options of panel placement and how much energy i could produce. Once I selected the layout, they handled the permit, installation and working with my utility. It was very easy to complete.

Thompson's

Reviewed on May 26, 2020

Wes Cagle explained so well we signed

Wes Cagle answered every question very thoroughly. He explained the benefits of solor. Cost savings vs. Going green. Installation was prompt and completed in one day. We are very happy with Vivint so far looking forward to seeing our savings. Go with Vivint for sure!

ZaphodBeebleBroxIII

Reviewed on May 10, 2020

Good work

Vivint made it easy for me to cut my energy costs and help reduce my carbon footprint

Ecstatic in ABQ

Reviewed on May 10, 2020

To have 2 options provided the customer the answer to there situ

Very professional from the 1st phone call to installation... Don took the reins and handled the HOA and Energy Company... All I had to do was pick an option and an installation date... I was very impressed as to how the data from my electric bill provided the answers to the exact number of solar panels... I found this very refreshing, honest and trustworthy... A few neighbors are interested in your product and options...

Rivera Family

Reviewed on May 7, 2020

Layla my rep was great she went all her way to explain very prof

I had some explanation on solar system but didn't understand very well .one day Layla came and she took her time to explain and came a couple of time till my husband was home and she explained and was very professional and so we got tham.So far all good Vivint is a company none well so we choose tham.

Lexie

Reviewed on May 6, 2020

Great Service, great install and great price!

Vivint has been great from the beginning, very professional, and very thorough. I have read lots of reviews about many companies and I noticed that it does depend a lot on the salesman, and there are some bad eggs out there. Luckily we got a good one and he was thorough and clear in explaining everything. The install crew was great, wiped their shoes off every time they needed to come inside, and was fast and it looks good! So excited to get our solar energy!

Paul

Reviewed on May 4, 2020

I am so Happy I went with Sunrun

We love our solar system! It is so great that we are saving money and saving the planet. We are just paying our connection fee. Sunrun did a great job and kept me informed and was very helpful in understanding and navigating all aspects of the going solar process.Sunrun has done everything they have promised.

Kathrinab74

Reviewed on May 1, 2020

Fantastic

Everyone was helpful and professional. Biscuit was a joy to work with

veronica

Reviewed on Apr 29, 2020

So pleased!

From the initial steps all the way to completion, I felt supported and included by all members of the sunrun team! Nate, especially, held my hand throughout the early stages of the process. I am so happy with my decision to go solar and sunrun made it super easy.

Response from Sunrun Inc.

Thank you for helping us to create a planet run by the sun! #Sunrun

Shirley Hanks

Reviewed on Apr 29, 2020

Great job done by all

Great Co . Friendly and Knowledgeable about their products , easy to work with.

rifen

Reviewed on Apr 17, 2020

The technicians were very professional and so nice!

Chase Taylor, our representative, explained everything so clearly. He is a true professional and trust that what he says is true. We enjoyed our meeting with him and anxious to see our savings.

Oscar

Reviewed on Apr 17, 2020

System Installation

The crew was awesome! They did a great job with the installation, nice people, great customer service attitude. Looking forward to start saving on my electric bills.

Jordan

Reviewed on Apr 16, 2020

Sunrun was honest, efficient, and very professional.

Amazing customer service and better installation services. Excellent communication and honest sales person

Pat Hansen

Reviewed on Apr 16, 2020

Excellent service all along

Spencer primarily. He has been available all along answering questions & providing updates. I also compared companies on line. Was very impressed with others comments.

John

Reviewed on Apr 16, 2020

1 year review

I have had sunrun for a little more than a year now,And they have lived up to all their promises.I am producing slightly more than they predicted and have had no problems with the system.I would say I am saving somewhere between 300 and $400 a year and also like the fact It’s helping the environment.Not too Mention they put a new service panel and new meter can At no cost to me which probably would Have cost me over $1000.

Response from Sunrun Inc.

We are happy to see that you are enjoying your Sunrun services. We are happy when you are happy!

Craig

Reviewed on Apr 9, 2020

Perseverance pays off!

We had many obstacles to overcome before we could get the solar panels on our place and Mike (our sales guy) stuck with it until everything was ok'd.

CoolDesertSoul99

Reviewed on Apr 4, 2020

One Easy Process from Application to Installation

Super friendly and dependable people. The sales rep knew all the technical side of the business and took care of all required approval process including permits with HOA, city, and utility company. The installation was done in one day. Super friendly and easy to work with peeps! Everything was fully disclosed before signing up. I highly recommend this company for anyone who is considering going solar.

Peter W

Reviewed on Mar 23, 2020

Well planned, fast

Sunrun installed a solar installation on my house roof 14 months ago. Everything from the initial sales discussions through to system start-up went smoothly and efficiently, no surprises. The installation managers where easy to work with and flexible. I had to delay the installation due to roof hail damage. The system has worked with out any issues.

Response from Sunrun Inc.

Hello Peter. We would like to apologize for your negative experience with Sunrun. We are saddened to hear that your experience has not been the greatest. We want to make sure we are fixing any service issues promptly. Please feel free to contact our Customer Care team by calling (855)-478-6786.

Paul M.

Reviewed on Mar 22, 2020

Excellent installation

The installation team showed up when promised and demonstrated technical skill and the desire to effect the install in the best way possible. The install team was very articulate, knowledgeable and solicitous of our need to have the most elegant and efficient installation possible. They all worked very hard, demonstrated expertise and went the extra mile in install the system as they would wish it to be installed on their own home. They cleaned up everything left perfectly. The whole experience exceeded my expectations.

varro clark

Reviewed on Mar 5, 2020

So far, so good. We're hooked up and generating.

In particular, two guys get high marks. One is Jake, the one who, after a dozen sales guys, had the most convincing case for Sun Run. Jake has since moved to New Mexico. (We know what he's doing there, because we've watched the TV series, "Breaking Bad"). Jake was very personal and helpful. The other guy was on the other end of the process. Reed Deusterman, who hooked us up and gave us all sorts of tips to save on electricity. These are special people. Both are articulate and genuine. Earnestly, Doc Clark, Gilbert, Az

Response from Sunrun Inc.

Thank you for helping us to create a planet run by the sun! #Sunrun

Sean Mack

Reviewed on Feb 28, 2020

Great. I'm saving money.

I've had Sunrun for two years and I'm still saving money. I'm actually saving more than I did when I started. APS is a joke. Thanks Sunrun for helping.

Response from Sunrun Inc.

Your kind words keep us on our mission. #Sunrun

Desiree Smith

Reviewed on Feb 20, 2020

Installed since May 2016

I was installed with the Denver office, they were very professional and upfront. Eric Lovely my sales representative was communicative throughout the entire process. I am so grateful I went solar it has reduced my electric bill significantly. My usage has increased beyond what the solar produces some months but its still a relief I'm not buying as much energy from Xcel.

Response from Sunrun Inc.

Thank you for helping us to create a planet run by the sun! #Sunrun

I love solar

Reviewed on Feb 15, 2020

I LOVE SUNRUN THEY'RE THE BEST

After looking through multiple proposals, I decided to go with SUnrun, THe process was so smooth and great that I have referred my family and 2 co-workers, Guy was the greatest rep! Set the perfect expectations

Response from Sunrun Inc.

Thank you for helping us to create a planet run by the sun! #Sunrun. Thank you for brightening our day! We appreciate your feedback, and would love for you to share your experience on Yelp and Google!

George

Reviewed on Feb 3, 2020

Awesome Company / Awesome Concept / Awesome Result

Had my Sunrun system in the Denver area for two years now... no issues and super happy with the process. We get clean, renewable energy for our house at a lower cost than the utility (50% coal electricity) - it's that simple. Now that we moved, our renter loves the fixed electric bills and we are getting Sunrun on our second house :) I wish people would leave more positive reviews as I know many people who like their Sunrun solar system. Also wish people would edit their reviews once the issue is resolved. Solar is an easy choice we all need to make for the future of our planet! Do it with Sunrun.

Response from Sunrun Inc.

Thank you for brightening our day! We appreciate your feedback, and would love for you to share your experience on Yelp and Google!

About Sunrun Inc.

2007
Installing since
3647
Customer reviews
2.9
Average rating
17
Areas served

What Sunrun Inc. does

Services

  • Installation

Licenses

  • NO LICENSE REQUIRED

Reported by the company. SolarReviews has not independently verified these.

Where Sunrun Inc. works

  • California
  • Colorado
  • Connecticut
  • Florida
  • Hawaii
  • Illinois
  • Maryland
  • Massachusetts
  • Nevada
  • New Hampshire
  • New Jersey
  • New Mexico
  • New York
  • Oregon
  • Texas
  • Vermont
  • Virginia

Where to find Sunrun Inc.

Head office

225 Bush St., #1400, San Francisco CA, 94104

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Sunrun Inc.

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