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Sunrun Inc.

2.9 3645 reviews Solar installer in San Francisco, CA
  • Installing since 2007
  • 17 areas served
  • Licensed

Overview of Sunrun Inc.

With Sunrun, you get a new, modern energy experience – the freedom to power life how and when you want with reliable, affordable energy made from the sun.

What Sunrun Inc. customers say

2.9

3645 reviews

MKG

Reviewed on Aug 17, 2021

Professional, efficient and overall a good experience.

Vivint Solar's team was professional, efficient and clear about contract details. Overall it was a good experience.

MSouto601

Reviewed on Aug 17, 2021

Great service from Thiago and Sunrun

I got solar 3 years ago from Thiago Barros at Sunrun. The solar has been working great the whole time. My electric is a lot cheaper. Since then my next door neighbors have been installed, by Thiago as well. I want to give Thiago a great review, he is always available to answer any questions and any help I need. Great job Thiago!!

Response from Sunrun Inc.

Hello MSouto601, we're glad to hear solar is working great and saving you money! Having a sales consultant like Thiago to be there for you during installation and after, is always a positive experience!

Ruben v

Reviewed on Jul 31, 2021

I was very skeptical thank goodness I went with Vivint

So I was really nervous about going solar and didn’t believe that this would save me money and was worried how it would affect the roof etc. Ron the solar guy was awesome walked me through every step every question I had and always called me back very knowledgeable About his industry I usually don’t do reviews but I had to do this I’m so happy it’s been almost a year and this is my first summer and my account is in the negative I did lease and I’m glad I did I’m saving more than half of my electric bill that I used to pay.... To anyone that is Thinking about going solar choose Vivente and Ron the solar guy best decision I have made in a long time

Phil

Reviewed on Jul 16, 2021

Installation went smooth. The staff under Axel was professional

The installers were chosen by your company. They were informative and went over the whole procedure. Overall they were efficient, courteous and knowledgeable in their work. They explained the procedures taking place and what I should expect in the upcoming days.

Chief JJ

Reviewed on Jun 24, 2021

Great job by all the installers and salesman. Highly recommende!

I wanted to recognize Nick Hansen our salesman as he managed everything from start to finish giving us updates and keeping us informed. I also wanted to recognize the hard working installers who came out and did an excellent job. Foreman Brandon Alvarez was so smart and knowledgeable about the equipment and panels. His crew worked like a well oiled machine getting everything installed in a single day. Special recognition goes to Xavier Alvarez as the lead, 2nd lead Alex Sandoval, Brandon Grizzle apprentice, Jose Pastrano extra, and Phillips Marquez also an extra. These guys know how to get it done right!!

Go green

Reviewed on Jun 11, 2021

Over all good job

Putting solar on the roof was big investment so many to choose from choosing sun run closeing my eyes and say yes learning about how solar works from sun run reps was learning experience saving at the same time I am satisfied

Response from Sunrun Inc.

Thank you for your wonderful review. Let's create a planet run by the sun.

Sandy

Reviewed on Jun 9, 2021

Review Sunrun

Sunrun is a very reliable company. Any concern that I had was answered and covered in a timely manner. They kept me abreast of all procedures that were to take place in the installation of the solar panels and any other electrical work. Would recommend to anyone very Satisfied from beginning to end of their work.

Response from Sunrun Inc.

Thank you for being part of the Sunrun family. We love to hear that communication was a great key in making sure you were a satisfied customer. Let's create a planet run by the sun, and thank you for this wonderful review.

Liz

Reviewed on Jun 2, 2021

Positive experience

Thorough presentation and discussion of the options from Tori. Friendly and efficient installers

LgMjr

Reviewed on Jun 1, 2021

Saving Money

Our monthly summer bill went from $260 to $35! We had a 7.5kW and LG battery installed, the best decision ever!

Response from Sunrun Inc.

We are happy to hear you are saving! Thank you for taking the time to leave this great review. Let's power forward!

Michele

Reviewed on May 25, 2021

Sunrun provided excellent support and were very knowledgeable

Sunrun works with Costco which gives them a certain amount of credibility. Plus, they were highly professional, knowledgeable, organized and always on top of the issues. The installation was professionally done and looks good.

Response from Sunrun Inc.

Thank you, Michele, we are so happy to hear about your experience with us at Costco. We strive to please our potential customers and make sure our representatives are well prepared. Now that you are set up with a great install let's power forward!

Ramil Duldulao

Reviewed on May 21, 2021

Excellent

It was amazing crew it so organized

Mike Thompson

Reviewed on May 12, 2021

Great company with top information. Installation perfect.

After talking with a couple of other Solar installers, I spoke with Tarak at Sunrun. He was honest and straight from the beginning and Sunrun did absolutely everything they said they would, with a high degree of professionalism and care. I highly recommend them for your solar installation.

Gadinet

Reviewed on May 12, 2021

Great customer service

Professional services

Mr. Ruiz

Reviewed on May 8, 2021

Solid and professional

Everyone came through as promised. Solid and professional. Great company.

John Drake

Reviewed on May 8, 2021

Outstanding company to work with

Eric explained Everything I needed to know about the solar install process and results I was going to get. He is very knowledgeable on his product on the state law, and on customer concerns. The install team came out on time and installed in a very Efficient manner. The install was clean and neat and done in a professional manner.

Tim Chew

Reviewed on May 5, 2021

Stan and team for Nipomo CA

Stan approached, educated, followed up, ended up finding out roof needed work, did that, got clearance and really in nice timing, construction team exceeded my high expectations that I knew we’d need to problem solve at installation day. The indoor look, and the communication that was required to get to that solution was above par, and then some.

Angel

Reviewed on May 1, 2021

Waqas was very knowledgeable and informative

We were waiting 3 months for install with another company and sunrun was able to install in 23 days! Everything was smooth and easy.

gary

Reviewed on Apr 24, 2021

very profesional

price structure and the salesman's explanation of the system

Sylvia

Reviewed on Apr 18, 2021

I am 100% pleased with the entire process with Sunrun

The Colorado team is Outstanding. Each of their specialized groups communicate so well it's as though they were all in each of the conversations. Their coordination and their completion of including the city for permits and inspections and the set-up with the power company, all seems seamless. Nothing was forgotten. They all treated me like a favored relative. They all worked together like we wish our families would. Very impressive. My point-of-contact from start to finish, and beyond, is Dean Vaganos. I happily recommend him to my neighbors and anyone reading this message.

Response from Sunrun Inc.

Thanks for letting us know. We definitely want to make sure you have a positive experience with us. We're sorry to hear that you're not saving as expected. Please feel free to contact us and we can review your concern. Our phone number is 855-478-6786, or email Customer Care at CustomerCare@Sunrun.com.

Don’t know the system details, i

Reviewed on Mar 21, 2021

They are quick and on time, great job

They did a great job

Sue

Reviewed on Mar 18, 2021

The whole process has been easy

From the start the whole team has been really great about communicating and explaining the services.

Great Company

Reviewed on Mar 18, 2021

Great people professional

After researching 3 companies and other reviews, it was obvious Sun Run was a company who valued quality over quantity. Rob Garcia was fantastic

Cindy

Reviewed on Mar 5, 2021

Professional Service

I am not a high electricity user but was interested in the potential future savings after hearing some of my friends talk about how happy they were with their Sunrun/Vivint systems. My sales rep, Andy Farmer is based in Bonita (San Diego) but was still able to make the installation process seamless for me up in Orange County. He was very communicative throughout the process and I was able to go from initial consultation to install in just over 3 weeks. The install crew was also great- we just had the first heavy rain since install and no leaks or issues. Overall I am very happy with Sunrun.

Farida Oreve

Reviewed on Mar 3, 2021

Thorough and Professional Solar Installation

Vivint Solar was efficient at handling my account and walked me through the process from initial signing contract to updates on county and electric company to solar technology installation. If I would have known solar panel energy is this easy to do, I would have signed up 17 years ago with Vivint Solar/Sunrun. They made this experience hassle-free and with quick turn around helping my house save in energy bills while contributing to the environment of clean energy. A big mahalo to the professional staff at Vivint Solar Maui for making this possible for my household.

Barbara P in Fowler, CA

Reviewed on Feb 28, 2021

PGo&E has risen electric rates 8% as of March 1st.

My solar is a perfect fit for me as I am a senior citizen with no way of paying the cost of putting solar by my self and getting the full benefits before I have passed. Hopefully my true up bill will be very small or $0 as it has been for the last year and a quarter. Thank you

About Sunrun Inc.

2007
Installing since
3645
Customer reviews
2.9
Average rating
17
Areas served

What Sunrun Inc. does

Services

  • Installation

Licenses

  • NO LICENSE REQUIRED

Reported by the company. SolarReviews has not independently verified these.

Where Sunrun Inc. works

  • California
  • Colorado
  • Connecticut
  • Florida
  • Hawaii
  • Illinois
  • Maryland
  • Massachusetts
  • Nevada
  • New Hampshire
  • New Jersey
  • New Mexico
  • New York
  • Oregon
  • Texas
  • Vermont
  • Virginia

Where to find Sunrun Inc.

Head office

225 Bush St., #1400, San Francisco CA, 94104

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Sunrun Inc.

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