Sunrun Inc.
- Installing since 2007
- 17 areas served
- Licensed
Overview of Sunrun Inc.
With Sunrun, you get a new, modern energy experience – the freedom to power life how and when you want with reliable, affordable energy made from the sun.
What Sunrun Inc. customers say
Justin pham
Reviewed on Feb 25, 2024
Brian Cartier helped me with my system. He was very professional through the process, answered all my questions and have been using the system and I am very satisfied with it so far. A+
Response from Sunrun Inc.
Justin, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!
Bill Barry
Reviewed on Feb 24, 2024
9 years of Great Savings!
We were one of the first ones on our street to go solar, we have electric heat so this has been huge savings for our house. The company has been responsive to me when I have had a problem. The system itself has saved us a tremendous amount of money. It was the best thing we ever did! We have been very very fortunate! We have had the system for 9 years and we have probably saved close to $10-12,000! And we didn’t pay anything out of pocket to do that! We had a small leak they fixed it fast with no cost and we have had no issues ever since! That has been the only issue we have had in 9 1/2 years.
Response from Sunrun Inc.
We're thrilled you are having a good experience, Bill! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Vince Sbraga
Reviewed on Feb 22, 2024
Vince Sbraga Was our salesman, and he was beyond great very personable. Was there when we had any questions and was on time for every appointment that he said I would recommend Vince to anybody
Response from Sunrun Inc.
Vince , your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!
Bianca Ribeiro
Reviewed on Feb 20, 2024
Lorenna is a shining light in the world of solar energy. Her passion for sustainability and commitment to providing clean energy solutions is truly inspiring. From the moment I met her, I could sense her dedication to making a positive impact on the environment. Not only is Lorenna incredibly knowledgeable about solar technology, but she also has a natural ability to connect with people and make them feel empowered to make a difference. Her enthusiasm is contagious, and she has a way of making even the most complex concepts easy to understand. She has exceeded my expectations. Her attention to detail, professionalism, and genuine care for her clients set her apart from others in the industry. If you are looking for a solar expert who is not only skilled and experienced but also compassionate and dedicated to creating a more sustainable future, I highly recommend Lorenna. She is a true gem in the world of solar energy, and I am grateful to have had the opportunity to work with her.
D Perez
Reviewed on Feb 19, 2024
It’s been a year now, since I have been a SunRun customer and when they said, no out of pocket money they meant it. I am happy with my fixed low monthly rate. Excellent Savings!
Pablo408
Reviewed on Feb 16, 2024
andrew.macdonald@sunrun.com
Andrew had great customer service. He was knowledgeable about this product. Andrew was able to explain how the solar powered unit would work and how we would benefit from its use. He made this process clear to the point and easy to understand its benefits. I'm glad I got Andrew as my representative for Sunrun and would recommend you speak to him for any questions about this solar powered company.
Response from Sunrun Inc.
Pablo, we greatly appreciate your positive feedback! It warms our hearts to know that Andrew played a pivotal role in your seamless solar journey. Thank you for contributing to our mission of building a planet run by the sun.
Alejandro
Reviewed on Feb 16, 2024
My Sunrun
My experience with Sunrun, so far, has been very satisfactory. The work program is being carried out as scheduled. The problems that have arisen have been satisfactorily resolved. The representative, Matt, has behaved professionally.
Response from Sunrun Inc.
We're delighted to hear that your representative, Matt, made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thank you, Alejandro!
Santa Acosta
Reviewed on Feb 12, 2024
I am so glad I switched to Sunrun! They were able to not only help me with my electric bills but also my roof and my electrical panel. It has now been a year and I’m so glad a switched. This year will be even better with the spring production. McKenzie answered all of my questions and helped keep me notified through the process. I was very skeptical about solar for years but I am so glad I gave her the time to explain the program because I am in a better position. She still checks in with me and made sure everything was looking okay after my first year.
Response from Sunrun Inc.
Thank you for your review,Santa Acosta! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Chris F
Reviewed on Feb 10, 2024
Excellent Experience
We worked with Felix Rentschler from start to finish on our project. I can't recommend him enough, he was there for us 24/7, answering questions from the design stage all the way to when the system was activated. His presence on the installation day was invaluable, helping to coordinate the installation. We had specific requests about the location location of all equipment, and he helped to make sure the installation crew knew exactly what we wanted and that everyone was aligned. Would highly recommend asking for Felix if you are interested in understanding all the options.
Evan Hajj
Reviewed on Feb 6, 2024
Sunrun review
Loved them!
Response from Sunrun Inc.
Thank you so much for being part of our Sunrun family, Evan!
Michele Gordon
Reviewed on Feb 1, 2024
I had Sunrun install solar on both my homes the whole experience from start to finish was flawless.Our representative (Seyed) was very professional he answered any and all questions that we had. I highly recommend this company
Response from Sunrun Inc.
Thank you for sharing your feedback, Michele! We are thrilled to hear that your representative, Seyed, was attentive and was able to help answer your questions. Thanks for helping us create a planet run by the sun!
Rosa
Reviewed on Feb 1, 2024
Solar installation
Danny Nino from SunRun was very through with his explanation of how the process works and what was going to be involved with the different stages of the installation. He spent 4 hours explaining it so we were able to comprehend what was going to happen. He answered all my questions and I did not feel rushed.
Response from Sunrun Inc.
We're delighted to hear that your representative, Danny made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thank you, Rosa!
Eric
Reviewed on Jan 31, 2024
Bryce Nelson
Very positive experience. It was a pleasure to meet Bryce.
Response from Sunrun Inc.
Eric, we greatly appreciate your positive feedback! It warms our hearts to know that Bryce played a pivotal role in your seamless solar journey. Thank you for contributing to our mission of building a planet run by the sun.
Cathy Vitale
Reviewed on Jan 31, 2024
Olivia was my sales rep and she was not only very knowledgeable about the product. I had been very skeptical and she answered all my questions and I’m so happy with my decision of going with Sunrun.
Response from Sunrun Inc.
Your review brightened our day, Cathy! We are so happy to hear you had a positive experience with us. Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!
Benjamin Gonzalez
Reviewed on Jan 30, 2024
More than satisfied with the service I received. And the panels have saved me a lot of money!
Response from Sunrun Inc.
Benjamin, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!
Mark
Reviewed on Jan 29, 2024
Great Service and Install
Sunrun folks were top notch from the very knowledgeable Sales person to the installer crew. All questions were answered and the process was very smooth.
Response from Sunrun Inc.
Mark, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!
Derrick Young
Reviewed on Jan 22, 2024
Tesla Battery Backup
I would like to leave a comment regarding my purchase of a Tesla battery solar back up. I had the pleasure of conversing with the your crew from the sales representative to your installers. All I can say they were first rate. Answered all my questions. Explained areas that I didn’t understand. Kept in touch with me to see if I had any questions/concerns.
Response from Sunrun Inc.
This is awesome, Derrick! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience.
Gaby
Reviewed on Jan 21, 2024
We are very happy and satisfied with all the help and information that was provided to us by Enrique with Sunrun. We had so many questions regarding solar panels and had no idea if it would be the best option but thanks to all the information Enrique provided us with we were more than confident that it would be the smartest and best decision to get solar panels. We had previously talked with other solar panel companies but we were misinformed leading us to feel unsure about whether we should get solar panels. Ever since we took the decision to get them with Sunrun we felt like we made the best decision. Enrique provided us with all the correct information and always kept us updated. Till this day after getting solar panels he continues to check in with us and make sure everything is going well. We definitely recommend Sunrun for anyone who is planning on getting solar panels.
Response from Sunrun Inc.
We're thrilled you had a good experience, Gaby! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Corrina
Reviewed on Jan 19, 2024
Jake was very informative in our meeting today and was a great help. Unfortunately we did not qualify for a lease at this time due to insufficient credit score. However, Jake did made some recommendations for future solutions. When we are ready we will definitely reach out to Sun Run and Jake.
Response from Sunrun Inc.
Thanks for your review, Corrina! We're happy to hear that you had a good experience with Jake!
Julissa Ramirez
Reviewed on Jan 18, 2024
Brian Galfano
We have been very happy with the Hanwha Inverter panels installed on our roof. Brian was very knowledgeable, easy to work with and answered all our questions. We would recommend Brian and Sunrun to anyone considering installing solar panels.
Response from Sunrun Inc.
This is awesome, Julissa! Your positive feedback is like a ray of sunshine to us, and we're so happy Brian could guide you through your solar experience. Thanks for going solar with us!
Ahmal F
Reviewed on Jan 18, 2024
Sunrun
This is Ahmal Forrest,I've had a wonderful experience with Sunrun , I am approaching my first year with the Solar panels so far I'm beginning to see the benefits. That's exactly what my sales representative Willie Henderson Jr. presented to me.He was knowledgeable,respectful and followed up with me on every step of the process and he is keeping me informed on everything.He is a great person!!!I have him working with my daughter and son -in -law ,they just purchased a house and about to get a roof put on. I would highly recommend him to my family and Friends. Thank you for your services.
Response from Sunrun Inc.
We are so happy to hear that your representative, Willie, played such a crucial role in guiding you through your solar experience. Your feedback is invaluable to us, and we appreciate you taking the time to share your story with others. Having you as part of the Sunrun family brings us immense joy. Thank you, Ahmal!
Daniella
Reviewed on Jan 13, 2024
Best Option for solar in Houston
After meeting several we decided Sunrun had the best offering and was the most reputable company. Brandon walked us through the process step by step answering all of our questions along the way. We love our Tesla battery as it’s already saved us from a couple blackouts in the neighborhood since our installation.
Response from Sunrun Inc.
Thanks for your review, Daniella! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Tomas Aguilar
Reviewed on Jan 13, 2024
Excellent & Professional
We were looking to install solar panels on our roof and Sergio was fantastic at keeping everything moving along with the project manager Janay who coordinated all of the construction activity to be completed in one day. The installation was neat and professional as was everyone on site. We are very happy right now and just waiting for the inspection from the city and permission to operate.
Response from Sunrun Inc.
Tomas, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!
Yahia Bakour
Reviewed on Jan 11, 2024
Wonderful Experience!
Going solar with Sunrun was a total game-changer for us! The team was super chill and really knew their stuff, making the whole process a breeze. Installation day was smooth, and the crew was respectful of our space.
Response from Sunrun Inc.
We're thrilled you had a good experience, Yahia! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Edward Murray
Reviewed on Dec 9, 2023
Sunrun Excellent People &Service
My experience with Sunrun Solar has been excellent so far. My sales representative MJ Hoffman was very informative and caring about my concerns and questions I had about choosing solar. MJ asked a lot of questions about my utility service and showed me several ways I could save money. She explained the benefits of choosing solar energy & what it would take for the installation. She explained how it all worked from being approved for solar energy through Sunrun, Solar panel design, permitting, installation, and monthly cost once the system goes live. The work crew that did the installation was very knowledgeable and friendly. They explained to me where the new service panel and shut off box would be installed. They showed me how they would run the electric up the side of my house into the attic and into the basement to my service panel. I showed them my attic & basement. They worked professionally and quickly. They did a really nice installation and finished 2 hours earlier than I expected, due to rain in the forecast. I am very happy with the people and the quality of work done. The employees at Sunrun are experienced and friendly.
Response from Sunrun Inc.
Edward, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience working with MJ! Thank you for helping us create a planet run by the sun!
About Sunrun Inc.
- 2007
- Installing since
- 3644
- Customer reviews
- 2.9
- Average rating
- 17
- Areas served
What Sunrun Inc. does
Services
- Installation
Licenses
- NO LICENSE REQUIRED
Reported by the company. SolarReviews has not independently verified these.
Where Sunrun Inc. works
- California
- Colorado
- Connecticut
- Florida
- Hawaii
- Illinois
- Maryland
- Massachusetts
- Nevada
- New Hampshire
- New Jersey
- New Mexico
- New York
- Oregon
- Texas
- Vermont
- Virginia
Where to find Sunrun Inc.
Head office
225 Bush St., #1400, San Francisco CA, 94104