Sunrun Inc.
- Installing since 2007
- 17 areas served
- Licensed
Overview of Sunrun Inc.
With Sunrun, you get a new, modern energy experience – the freedom to power life how and when you want with reliable, affordable energy made from the sun.
What Sunrun Inc. customers say
Jay Johnson
Reviewed on Nov 2, 2024
Great Experience
I had a really good experience dealing with Sunrun Solar... they kept me informed every step of the way and everyone was super to deal with. Highly recommend them
Response from Sunrun Inc.
We're thrilled you had a good experience, Jay! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
MONEY
Reviewed on Nov 2, 2024
ABOUT TIME
Smooth transition and with a little patience you will be glad you made the move.
Response from Sunrun Inc.
This is awesome! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!
David
Reviewed on Nov 2, 2024
Sunrun Rating
The representatives of Sun run Joe made it easy for me to decide to go Solar. He made the process seamless
Response from Sunrun Inc.
We're thrilled you had a good experience, David! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
K Schmidt
Reviewed on Nov 2, 2024
Exceptional service, great follow through, and I love that we didn’t have to pay upfront! Saving us a ton on electric bills!
Response from Sunrun Inc.
Thanks for your review, K Schmidt! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!
Rudy
Reviewed on Nov 2, 2024
Sunrun review
We were very pleased with the entire outcome from installation to activation of the solar panels, Sunrun acted in a very professional manner with courtesy and keeping us in the loop in the process, especially with our contact person Erica, We would definitely recommend them to others. Rudy and Shirley
Response from Sunrun Inc.
We're delighted to hear that your representative, Erica made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks, Rudy!
Frank
Reviewed on Nov 2, 2024
A good deal, roof repair taken care of, only delays were inspection based
Response from Sunrun Inc.
We're thrilled you had a good experience, Frank! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Jason T
Reviewed on Nov 2, 2024
Got installed a couple of weeks and couldn’t be happier. The experience was super simple and glad we got the Tesla battery. Paid nothing for the equipment and now we can get our power at a lower rate.
Response from Sunrun Inc.
Your review brightened our day, Jason! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!
D nudge
Reviewed on Nov 2, 2024
Great service
My customer service experience was unmatched.
Response from Sunrun Inc.
This is awesome, D nudge! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!
john doe
Reviewed on Nov 2, 2024
Sunrun
Sunrun provide all details that need to make everything runswell on there part. they alway communicate and update you on everything”great job to the team help me to get solar energy.
Response from Sunrun Inc.
Thanks for your review, John! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Bonnie Pushies
Reviewed on Nov 2, 2024
Solar is great
Installation was quick, efficient, with minimal disruption.
Response from Sunrun Inc.
Bonnie , your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!
Luke
Reviewed on Nov 2, 2024
Our experience with SUNRUN was great! All of the staff was friendly and helpful from start to finish. I would definitely recomend SUNRUN if you’re looking for solar for your home.
Response from Sunrun Inc.
Thanks for your review, Luke! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Jose Suarez
Reviewed on Nov 2, 2024
Federico was great in communicating with us even though we were hard to get a hold of
Response from Sunrun Inc.
We're pleased to hear about the positive impact your representative, Federico, had on your solar journey. Your feedback is invaluable, and we appreciate you sharing your experience with others. Thanks, Jose!
C Duzy
Reviewed on Nov 1, 2024
Solar Panel Experience
This was my first experience with a Solar company. I was really impressed with their salesman, workers and their product. Their installation was the most professional I have ever seen. They did everything in one day and really cleaned up when they were done. I would recommend Sunrun to everyone!
Response from Sunrun Inc.
Thank you for sharing your experience, C Duzy! We're thrilled to hear that you had a seamless installation process and that you're satisfied with our service. If you ever need anything in the future, please don't hesitate to reach out. Thanks!
Gopal S
Reviewed on Nov 1, 2024
Excellent experience start to finish
Very professional, great use of technology for everything from signature to keeping you updated about permits, phone calls to update you etc. highly recommend
Response from Sunrun Inc.
Thanks for your review, Gopal S! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Susan Thomas
Reviewed on Nov 1, 2024
Salesman
Ron Bautista is a top notch salesman. Explained everything thoroughly! Sean my point of contact inside the as equally thorough! A+ to all involved!
Response from Sunrun Inc.
Wow, Susan! We are beyond happy to hear that you had a such great interaction with both Ron and Sean. Thank you for taking the time to share this with others!
Eugene Bailey
Reviewed on Nov 1, 2024
Battery is in and running
Sunrun got my batteries installed and me self reliant on solar and no more SDGE rolling blackouts. Team did great work and communication was great. Thanks team!
Response from Sunrun Inc.
Hey Eugene! We are absolutely thrilled that you are enjoying the benefits of your backup battery. Thank you for being part of our Sunrun family and we hope you enjoy the benefits of going solar for years to come. Thanks!
Diana Mendoza
Reviewed on Nov 1, 2024
Very prompt and professional, but unable to get answers on my referral.
Response from Sunrun Inc.
Thank you for letting us know, Diana. We definitely don't want you to miss out on your referral, and we want to get this resolved for you as quickly as possible. In order to best assist you, please send your address and an overview of your concerns to resolutions@sunrun.com, so that we can personally connect you with an Escalations Expert that can help you. Thank you!
Mary Metcalf
Reviewed on Nov 1, 2024
Sunrun was great to work with. The representative clearly explained the process of installation and approval. The company kept me updated as it worked through the approval process. Customer service is great at answering questions.
Response from Sunrun Inc.
This is awesome, Mary! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!
Jeff
Reviewed on Nov 1, 2024
Great Service!
Service was excellent. Everyone involved explained the process clearly and answered all the questions I had. Excited to have my solar panels up and running now!
Response from Sunrun Inc.
We're thrilled you had a good experience, Jeff! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Steven Teeter
Reviewed on Nov 1, 2024
Sunrun delivered a great solar power design and installation.
I was interested in solar power, but I was holding off owing to the challenge of designing the system and choosing among dozens of vendors. A Sunrun rep happened to knock on my door, and we started to chat. It sounded good, so we set a follow-up meeting. Soon we were off and running. Sunrun did a site analysis, performed all the engineering design (including Tesla Powerwalls), computed the bill-of-materials, and installed the system. A few hitches arose, such as the need for a bigger main service box. No problem, Sunrun added that at no cost to me. Soon the system was up and running, and I am able to track its performance on the Tesla app. Throughout the process, Sunrun was responsive and competent. Fo me, Sunrun was the right choice.
Response from Sunrun Inc.
We're thrilled you had a good experience, Steven! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Manhattan satisfied customer
Reviewed on Nov 1, 2024
Exceptional product and service
Sunrun has excellent product. From beginning to end the team was exceptional and professional. We couldn’t be more happy with the end product and savings.
Response from Sunrun Inc.
Thanks for your review! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Lawrence J Orr
Reviewed on Nov 1, 2024
Sunrun Solar
They came and installed the panels just like they said they would and everything works fine. I’ve dropped my Electric bill from $105 to $52.
Response from Sunrun Inc.
Lawrence , we appreciate you taking the time to share your experience! We are so thrilled to hear that going solar is helping you save money and help lower your electric bill. Our goal is to make going solar easy and enjoyable and we are overjoyed to have you as a valued member of the Sunrun family. Thank you for helping us create a planet run by the sun. Thanks so much!
RWC Neighbor
Reviewed on Nov 1, 2024
Solar lease
Sunrun is the best! The sales reps took lots of time with us answering our questions and followed up with us every step of the way. Great support from the other staff as well. Now we’re generating our own power and saving money on our PG & E bill as well. Great company!!
Response from Sunrun Inc.
We appreciate you sharing your feedback! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Tim
Reviewed on Nov 1, 2024
Worked with us to get the best rate and maximum energy production.
Response from Sunrun Inc.
Hi Tim! We are happy to hear that our team was able to get you the best rate for the maximum energy production. Thank you for sharing your experience with others!
Douty David A
Reviewed on Nov 1, 2024
First Tesla Powerwall 3 installation in MA
The team worked hard to get past all the issues with the power company and the state to get my system installed. It was delayed 7 months due to a moritorium on installation of batteries with the solar panels. I was the pilot for the first installation of batteries in over a year.
Response from Sunrun Inc.
We're thrilled you had a good experience, David! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
About Sunrun Inc.
- 2007
- Installing since
- 3644
- Customer reviews
- 2.9
- Average rating
- 17
- Areas served
What Sunrun Inc. does
Services
- Installation
Licenses
- NO LICENSE REQUIRED
Reported by the company. SolarReviews has not independently verified these.
Where Sunrun Inc. works
- California
- Colorado
- Connecticut
- Florida
- Hawaii
- Illinois
- Maryland
- Massachusetts
- Nevada
- New Hampshire
- New Jersey
- New Mexico
- New York
- Oregon
- Texas
- Vermont
- Virginia
Where to find Sunrun Inc.
Head office
225 Bush St., #1400, San Francisco CA, 94104