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Sunrun Inc.

2.9 3640 reviews Solar installer in San Francisco, CA
  • Installing since 2007
  • 17 areas served
  • Licensed

Overview of Sunrun Inc.

With Sunrun, you get a new, modern energy experience – the freedom to power life how and when you want with reliable, affordable energy made from the sun.

What Sunrun Inc. customers say

2.9

3640 reviews

J C

Reviewed on May 3, 2025

Install team was excellent and professional. Sale consultant Nick Haag was as well.

Response from Sunrun Inc.

Thanks for your review, JC! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Rick

Reviewed on May 2, 2025

Install

So far installation moving along pretty well

Response from Sunrun Inc.

We're thrilled you had a good experience, Rick! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Rick Thompson

Reviewed on May 1, 2025

Professional/ Honest

Tom, our sales rep. was transparent thru the process and set up. There was professionalism and integrity thru the entire process The crew that did the installation were courteous and explained what they were doing throughout the installation.

Response from Sunrun Inc.

Thank you for taking the time to share your experience with us, Rick! We’re thrilled that you had a smooth and seamless process during your installation. Your satisfaction is our top priority, and we’re here for you whenever you need us.

Stanley Michaud

Reviewed on May 1, 2025

So far the assessment and the installation of the solar panels went well now the inspection of the circuit breaker and ground wire by the water meter is left to check. Looking forward to when the power goes on to truly see the amount of money I can save on my electric bill.

Response from Sunrun Inc.

Thanks for your review, Stanley! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Chris

Reviewed on Apr 29, 2025

Excellent Install

Joe and crew were on time, courteous, and overall did an excellent job. They addressed questions, worked with purpose (no messing around), resulting in a system that worked the first time and installed neat and organized. They cleaned up afterwards such that you would never know that an install occurred.

Response from Sunrun Inc.

We're delighted to hear that your representative, Chris, made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!

Jean DeSouza

Reviewed on Apr 29, 2025

I just want to say that my husband Jean and I had the best experience possible working with Brenno Delima(Bob). he was patient and thorough about the process of qualifying for the no out of pocket cost solar program. I highly recommend him and Sunrun.

Response from Sunrun Inc.

We're pleased to hear about the positive impact your representative, Brenno, had on your solar journey. Your feedback is invaluable, and we appreciate you sharing your experience with others. Thanks, Jean!

judy kord

Reviewed on Apr 29, 2025

Wonderful experience with solar consultant

I signed the contract with Sunrun today. Rick Carn was very welcoming and patient, he was very knowledgeable and acted like a teacher to me, he gave me a solar energy course and explained it clearly so I could fully understand it. I am very grateful to him and I am glad that your company has such a talent. .

Response from Sunrun Inc.

Judy, we greatly appreciate your positive feedback! It warms our hearts to know that Rick, played a pivotal role in your seamless solar journey. Thank you for contributing to our mission of building a planet run by the sun.

Leah snowdale

Reviewed on Apr 29, 2025

Solar install

We had such a great experience, getting our solar. From the very beginning our rep Cuong was incredible. He was extremely knowledgeable was always available to answer our questions, hesitations, and was easy to talk to. The install team lead by Nam was also top notch. They were polite, respectful, and available to answer questions and guide us through this process. Highly recommend!

Response from Sunrun Inc.

Thanks for your review, Leah. We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Carroll D

Reviewed on Apr 25, 2025

My experience with Sunrun has been great. My salesman Tucker Trickey explained everything throughly. He answered all my questions. All the work crews sent here were great they arrived on time, worked hard and answered all my questions. They were very polite. I would and will recommend your company to anyone.

Response from Sunrun Inc.

Thank you so much for sharing your positive experience, Carroll! We’re delighted to hear that Tucker, your representative, was able to address all your questions and made the process easy for you! Thanks for choosing us as your solar provider.

Gerald Connors

Reviewed on Apr 25, 2025

Solar panel/battery install

My wife and I had solar panels installed on our house and detached garage, along with a battery backup. The job from start to finish lasted two days, and was done with the utmost professionalism and care. From the electrician to the solar panel installers, each worker was diligent and approachable. They showed great care about their work, and its shows in the finished product. We are very happy with the install and the product, and would highly recommend Sunrun for anyone considering a solar power system.

Response from Sunrun Inc.

Thank you for sharing your experience, Gerald! We're thrilled to hear that you had a seamless installation process and that you're satisfied with our service. If you ever need anything in the future, please don't hesitate to reach out. Thanks!

Rick McBrayer

Reviewed on Apr 23, 2025

Excellent

Great friendly service. Very thorough.

Daniel Mastrodonato

Reviewed on Apr 21, 2025

Incredible Experience

Joe York and his team were beyond amazing. They arrived on time, explained exactly what they were going to do, completed the job, cleaned up after they were done, and explained exactly what they did when they were finished. I know that I got the best team at Sunrun. Joe is an awesome team lead and am great full for him and the crew!!!

Response from Sunrun Inc.

Thanks for your review, Daniel! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Rick Camargo

Reviewed on Apr 20, 2025

They have really been hands on and informative the entire process. Any questions we’ve had have been answered thoroughly.

Response from Sunrun Inc.

Rick, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Sheila

Reviewed on Apr 17, 2025

Excellent Solar Expert-Mon Cherie Farnung

We interacted with several solar representatives before choosing to proceed with the PV installation. Mon provided us with comprehensive details and clearly explained the entire process of this PV journey. She was accommodating and patient with our requests for clarifications and modifications until we were satisfied with the results that led us to decide on the PV installation. Her team of installers arrived on time, were professional, respectful of the homeowners' space, and adhered to safety protocols in their work area. They were efficient, completing the installation on schedule. I would highly recommend Mon and her team of PV expert installers.

Response from Sunrun Inc.

We're delighted to hear that your representative, Mon Cherie was a huge help with learning more about going solar and was able to answer any questions you had. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!

Patricia Russell

Reviewed on Apr 16, 2025

Install at 5928 Land View Dr. Stockton, Ca.

I have been very impressed by the Senior Consultant, Andrew. I enjoyed the presention. I tend to buy something as big as Solar for my house, buy what I hear, I judge the company by this. He was a great help getting though the sign up. Andrew had to put up with two Great Danes, in his face. It was very funny. The instalation of the unit was done very quickly. The employee's were very proficient and very nice, if I had a question. Showed up on time, very organized. When talking with the forman, he said he is trying to get certifed, as an electrician, but needed more hours of work to get it.

Response from Sunrun Inc.

We're delighted to hear that your representative, Patricia, made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!

David

Reviewed on Apr 12, 2025

It was a long journey from start to finish, but SUNRUN made it a worthwhile experience. Their friendly staff from there office personnel to experience work crew from Hawaii were very professional and courteous. I gave them a 5 star rating. My friends would love to experience that same feeling of excitement and relief knowing that there in control. Clean energy is the future. Say goodbye to pollution. Hello to fresh air. We love our solar system very much. Shot out to SUNRUN Solar and their great team of experts who worked very hard on our long journey to get here. ALOHA from Hawaii David K. Kakalia Sr.

Response from Sunrun Inc.

David, we greatly appreciate your positive feedback! It warms our hearts to know that our staff played a pivotal role in your seamless solar journey. Thank you for contributing to our mission of building a planet run by the sun.

Ken McNeil

Reviewed on Apr 12, 2025

We found Sunrun to be very professional. The entire co we worked with was courteous and kept us informed during the whole process. We would recommend Sunrun to anyone thinking about a solar system

Response from Sunrun Inc.

We're thrilled you had a good experience, Ken! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

SM

Reviewed on Apr 12, 2025

Excellent process with Kreshnik and Gina. Installation was smooth and exactly as planned.

Response from Sunrun Inc.

Thank you for sharing your positive experience with us, SM! We're delighted to hear that our team was there to ensure this was a smooth and seamless process for you! Thank you!

BobT

Reviewed on Apr 11, 2025

Delivered on what was promised

From the initial contact through the turning of the switch the employees of SunRun delivered. I was so pleased about the early and fast installation. As my roof has concrete tiles, I was concerned about there being cracks but there were none. The supervisor of the installation kept me informed about the progress and the steps in working with the utility. Everything went smoothly.

Response from Sunrun Inc.

Thank you for sharing your experience, Bob! We're thrilled to hear that you had a seamless installation process and that you're satisfied with our service. If you ever need anything in the future, please don't hesitate to reach out. Thanks!

Good power

Reviewed on Apr 7, 2025

Very pleasant experience

On time and efficient

Response from Sunrun Inc.

Thank you for sharing your experience! We're thrilled to hear that you had a seamless installation process and that you're satisfied with our service. If you ever need anything in the future, please don't hesitate to reach out. Thanks!

Kathleen

Reviewed on Apr 7, 2025

Happy with SunRun services Highly recommend!

Response from Sunrun Inc.

Your review brightened our day, Kathleen! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Parker Johnson

Reviewed on Apr 4, 2025

My experience purchasing a home with a Sunrun lease

I purchased a home with a Sunrun solar net metering system on it. The transfer process was simple and efficient. I was given options to purchase the system, prepay the lease or keep the monthly lease which is what the prior owner had signed up for. I stayed with the monthly lease for simplicity and because I wanted to use my cash reserves for home improvement projects. I also don’t want to have to maintain my system if anything breaks in the future. My only wish is that I had a system with batteries since we’ve seen an increase of power outages due to the new HECO wildfire policies!

Response from Sunrun Inc.

We're thrilled to hear that the transfer process was seamless, Parker! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Chris Ramirez

Reviewed on Apr 4, 2025

Most efficient solar company that offers multiple options

I contacted five solar companies on Oahu and sat with each representative. Adam Lemire, a sales consultant from the Sunrun Oahu team along with his manager, Parker Johnson stood out from the other companies. They listened to my solar needs and designed a system that has been satisfactory for my household. They were both very knowledgeable and addressed all of my concerns about switching over from the utility company. Both Adam and Parker made the sales process go smoothly and I was able to do everything electronically. The installation crew with Chris Bull and Zak Lee worked diligently and cleaned up well after installing my panels and batteries. Sarah Barela managed the entire project efficiently and kept me informed at all times. The best part was Sunrun gave me very good referral incentives when I referred them to my family and friends, even though I still would've advocated for their services because of my positive experience.

Response from Sunrun Inc.

Chris, big thanks for sharing this with us! We’re over the moon to hear that our sales representatives and installation team made the entire process seamless for you. Your engagement contributes significantly to our mission of creating a planet run by the sun. Thanks so much!

Matt

Reviewed on Apr 3, 2025

SOLAR IS THE WAY TO GO

Seamless experience, from the first phone call to installation. Honestly just amazing!!

Response from Sunrun Inc.

Thanks for your review, Matt! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Erika Shapiro

Reviewed on Mar 28, 2025

100% recommend

Getting our Solar Panels through SunRun has been amazing. Angelo Romero has been a pleasure to work with. He is very knowledgeable about SunRuns solar panels and is very professional. I would definitely Recomended SunRun for Solar Panels and I would 100% work with and recommend Angelo Romero if you are thinking about getting Solar Panels installed.

Response from Sunrun Inc.

We're delighted to hear that your representative, Angelo, made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!

About Sunrun Inc.

2007
Installing since
3640
Customer reviews
2.9
Average rating
17
Areas served

What Sunrun Inc. does

Services

  • Installation

Licenses

  • NO LICENSE REQUIRED

Reported by the company. SolarReviews has not independently verified these.

Where Sunrun Inc. works

  • California
  • Colorado
  • Connecticut
  • Florida
  • Hawaii
  • Illinois
  • Maryland
  • Massachusetts
  • Nevada
  • New Hampshire
  • New Jersey
  • New Mexico
  • New York
  • Oregon
  • Texas
  • Vermont
  • Virginia

Where to find Sunrun Inc.

Head office

225 Bush St., #1400, San Francisco CA, 94104

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Sunrun Inc.

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