Sunrun Inc. logo

Sunrun Inc.

2.9 3640 reviews Solar installer in San Francisco, CA
  • Installing since 2007
  • 17 areas served
  • Licensed

Overview of Sunrun Inc.

With Sunrun, you get a new, modern energy experience – the freedom to power life how and when you want with reliable, affordable energy made from the sun.

What Sunrun Inc. customers say

2.9

3640 reviews

Ed

Reviewed on May 17, 2025

Solar review

We had a great experience with our salesman. Very helpful with all the information. He was able to explain the process and followed through with the install. The project management and the install team was coordinated as planned with ease.

Response from Sunrun Inc.

This is awesome, Ed! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Reynold

Reviewed on May 16, 2025

All is good

Response from Sunrun Inc.

Thank you so much for being part of our Sunrun family, Reynold!

Rich Maypark

Reviewed on May 16, 2025

Solar repai

SunRun to repair on line and couldn’t so made an appointment to come on site. Easy to communicate with SunRun and coordinate on site visit.

Response from Sunrun Inc.

We're thrilled you had a good experience, Rich. We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Ron

Reviewed on May 14, 2025

SunRun Big Island Review

I live in Hilo and my experience with SunRun so far has been excellent. They do everything to get your solar up and running. From obtaining permits, communication with Helco, they do it all. I decided on the same flat rate monthly price for 25 years. They will take care of repairs, replacing equipment etc for my $240 monthly fee. My package includes the 17 panels and 2 Tesla batteries. The installation team was top notch!!

Response from Sunrun Inc.

Thanks for your review, Ron! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Max Walthwr

Reviewed on May 14, 2025

Propetaries

Great service, excelent Job and works very clean. Joe and all the crew they are really good. From 1 to 10 = 10+ Thanks!

Response from Sunrun Inc.

Thank you so much for being part of our Sunrun family, Max!

Florence Adegbenle

Reviewed on May 13, 2025

Love Sunrise for the quality work done by them. Recently, they installed Solar Panel on the roof of my house. Initially, I thought I wouldn't be able to afford the monthly payment but when Engineer-Kingi Wolfgram broke it down to the level I could afford, I quickly accepted the offer. Thank you Matthew and Engineer- Kingi Wolfgram for your Service.

Response from Sunrun Inc.

Florence, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Alex V

Reviewed on May 13, 2025

So far has been good and easy to get everything in order. Installation crew did a great job and was quick.

Response from Sunrun Inc.

Your review brightened our day, Alex! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Joshua Lash

Reviewed on May 13, 2025

Customer Service

Sunrun provided superior, professional, reliable and expedited service. All parties involved met all expectations of quality customer service.

Response from Sunrun Inc.

This is awesome, Joshua! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Elizabeth Sorce

Reviewed on May 13, 2025

Power wall install

Everything has gone completely well and we are very pleased with the install and service we have received from Sunrun.

Response from Sunrun Inc.

Thank you for sharing your positive experience with us, Elizabeth! We're delighted to hear that our team was there to ensure this was a smooth and seamless process for you! Thank you!

Response from Sunrun Inc.

This is awesome, Elizabeth! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Benjamin Sivonen

Reviewed on May 12, 2025

5 Van Bummel

Very quick and thorough

Response from Sunrun Inc.

Thank you so much for being part of our Sunrun family, Benjamin!

Froilan Ramos

Reviewed on May 12, 2025

SunRun

Great service all reps were friendly and knowledgeable.

Robert

Reviewed on May 12, 2025

The whole installation process was quick and professional.

Response from Sunrun Inc.

Robert, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Eric Tharp

Reviewed on May 11, 2025

Jaw dropping

There are many reasons why I’m taking time to communicate my SunRun experience. I am one of the homeowners that had purchased solar in the past from the companies with agendas to take advantage the customer for money and time without delivering. Richard McCarty, your availability, reaction time, exceptional professional and friendly communication skills bundled with honesty. It was very hard for me to trust anyone in the solar industry. Your message sounded too good to be true. He said SunRun is investing in the future and you backed up promises with facts and examples. He won my trust and he walked through all the steps necessary before delivery. YES, I felt as if I had won the lottery when all the details promised were actually delivered way above my expectations. All SunRun inspectors were very professional, on time and knowledgeable. Stephen my install expert is always available and followed up on all my requests. The true icing on the cake was the dreaded installation day. No, this wasn’t one of those normal stressful installations. It was truly an unbelievable show of experience, knowledge and work ethic by Logan, Braden and crew. I experience an “over the top” display of respect, timeliness, professionalism and expertise. They made sure the installation area was kept safe and clean for the homeowner. Their effortless communication skills explained every detail. They understand to genuinely stop, explain and confirm that my question was answered, very, very rare to find. I will definitely sell SunRun knowing that Logan and Braden will deliver and compliment Richard and Stephen’s roll. It would be hard to list all the exceptional interactions with Logan and Braden. Logan, I appreciated your commitment to this project you deserve a raise. Braden, is unbelievable, a Wow. Sir, your patience, accuracy and attention to detail was a show to experience. Yes, a raise to you. Everyone involved raised the bar for service and can enjoy the fact that I feel you are the epitome for all SunRuns quality standards. If you ever thought of getting solar but unsure call SunRun. They are not like all other solar companies. Thank you!

Response from Sunrun Inc.

We're delighted to hear that your representative, Richard, and our team were a huge help with learning more about going solar and were able to answer any questions you had. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!

Debbie

Reviewed on May 11, 2025

Sunrun has been great to do business with.Every thing has been professional, the installation was detailed and very clean. Alan our sales representative was great! He explained the process very well, and answered our questions we had. Ann, the customer experience pro was helpful facilitating with the install of the solar. We are waiting for the city inspection before it switches to the solar, but we are super excited for when it does. I would recommend Sunrun to anyone who is considering solar. Thank you Sunrun team for making this experience a great one.

Response from Sunrun Inc.

Debbie, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience with Alan! Thank you for helping us create a planet run by the sun!

DN

Reviewed on May 10, 2025

Great Follow Ip and Service

Everything has been great so far with the installation and inspections. I look forward to having it all complete and ready to create some clean energy.

Response from Sunrun Inc.

We are happy to hear that the installation and inspections have gone smoothly! We hope you enjoy the benefits of going solar for years to come. Thanks!

Julie

Reviewed on May 9, 2025

Great Experience with Adam!

Adam was an excellent sales representative. He was knowledgeable and took the time to answer our many questions about installing solar. He guided us through the process making it quite easy from start to finish.

Response from Sunrun Inc.

Thank you for sharing your feedback, Julie! We are thrilled to hear that Adam was able to help answer your questions and guide you through your solar experience. Thanks!

Michael Brian

Reviewed on May 9, 2025

All the staff was wonderful. We appreciate all the effort from Lawrence.

Response from Sunrun Inc.

This is amazing to hear, Michael! We are so happy to hear that Lawrence and our staff helped make an impact in your solar journey. Thanks!

Michael Lamberson m

Reviewed on May 8, 2025

Quality Work

Victor and Edgar where very professional and did high quality work!

Response from Sunrun Inc.

We are thrilled to hear that Victor and Edgar helped make your solar journey seamless! Thanks for taking the time to share this!

Cleuribeiro

Reviewed on May 7, 2025

Great Work!!!!

I've had solar installed on my house for 5 years and it's been working great! Thiago Barros originally signed us up and was super honest and upfront about everything. Recently we installed a pool and hot tub and we're getting bills again from eversource so we called Thiago to add more panels. Thiago has always been super responsive and Sunrun has been great for us as well! Highly recommend.

Response from Sunrun Inc.

Cleuribeiro, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that Thiago played a huge role in making the process seamless for you. Thank you for helping us create a planet run by the sun!

Peter G.

Reviewed on May 7, 2025

Great

I had the pleasure of working with Jay Torreggiani and he was great! Very understanding and help! The install team was nothing short of amazing. Definitely highly recommend

Response from Sunrun Inc.

Thank you for taking the time to share your experience with us! We’re thrilled that you had a smooth and seamless process during your installation. Your satisfaction is our top priority and we’re here for you whenever you need us. Thanks again for choosing Sunrun as your solar provider.

Linda

Reviewed on May 7, 2025

Excellent solar experience

Devin was my rep and the design process went fast and smooth. Af tree rewards there was a delay but then they reached out to me and scheduled the installation. Install day was excellent. Usually workers don’t talk to me but they explained anything I asked them about. They were courteous in explaining the process through the entire day. There are no hidden fees. It had zero cost upfront and my bill is cheaper than what I was paying PGE.

Response from Sunrun Inc.

Linda, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Tam

Reviewed on May 5, 2025

Sunrun

Sunrun is helping Me to fix delmarva powet they are ripping people off. They are working with me to lower electric bill. Sunrun is amazing

Response from Sunrun Inc.

Tam, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Lina

Reviewed on May 5, 2025

Still waiting on HECO to finish BUT...

From the beginning with Jake as our sales rep, to Stevie our project manager, Irish and Garyn with the panel upgrade; Natallia, Ramon, Christian, and Corbin for the Solar Panel installs, and HECO, the whole process has been very informative, and everything that was going on, we were kept in the loop of everything. We have been waiting for almost a year now, but we are almost finished with everything and are very excited to switch to Solar with Sunrun.

Response from Sunrun Inc.

Thanks for your review, Lina! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with our team. Thanks for doing your part by helping us create a planet run by the sun!

Lynn Smith

Reviewed on May 4, 2025

Sunrun did a great job with every step of our solar process. Great communication and very quick inspection and installation.

Response from Sunrun Inc.

This is awesome, Lynn! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Larissa

Reviewed on May 4, 2025

Fast, knowledgeable, and extremely nice.

Everyone from Karlene ( the bestest sales person) the people who call on the phone and Adam's crew who did the install..who by the way left the area after the install like no one had been here, they all have been top notch.

Response from Sunrun Inc.

Thanks for your review, Larissa! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

About Sunrun Inc.

2007
Installing since
3640
Customer reviews
2.9
Average rating
17
Areas served

What Sunrun Inc. does

Services

  • Installation

Licenses

  • NO LICENSE REQUIRED

Reported by the company. SolarReviews has not independently verified these.

Where Sunrun Inc. works

  • California
  • Colorado
  • Connecticut
  • Florida
  • Hawaii
  • Illinois
  • Maryland
  • Massachusetts
  • Nevada
  • New Hampshire
  • New Jersey
  • New Mexico
  • New York
  • Oregon
  • Texas
  • Vermont
  • Virginia

Where to find Sunrun Inc.

Head office

225 Bush St., #1400, San Francisco CA, 94104

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Sunrun Inc.

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