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Sunrun Inc.

2.9 3640 reviews Solar installer in San Francisco, CA
  • Installing since 2007
  • 17 areas served
  • Licensed

Overview of Sunrun Inc.

With Sunrun, you get a new, modern energy experience – the freedom to power life how and when you want with reliable, affordable energy made from the sun.

What Sunrun Inc. customers say

2.9

3640 reviews

Dennis Elzie

Reviewed on Jul 6, 2025

I had my Solar panels installed and the job came out nicely. At first we thought the job could not get done due to my place being a townhouse and my neighbors breaker box right next to mine but the crew and electricians did an excellent job. Just waiting on final inspections.

Response from Sunrun Inc.

Your review brightened our day, Dennis! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Thomad

Reviewed on Jul 5, 2025

No problems so far

Communication is very good installation went smooth. Initial application went well. Follow up so far is OK.

Response from Sunrun Inc.

We are happy to hear that the Installation was quick and that everything ran smoothly, Thomad! We appreciate you taking the time to share your experience during this process. Thanks!

Nathanne Verner

Reviewed on Jul 5, 2025

Did a good job

Sunrun put my solar panels in 11 years ago , and I have saved a lot of money in electricity from Edison. Sunrun has monitored my panels, and has fixed anything that needed attention. I have a lease, and that has made my electric bill affordable. Now they installed more panels and two Tesla batteries at a reasonable cost to offset expenses from Edison. The Sunrun crew showed up on time, and completed the job in a timely way. I have recommended Sunrun to others.

Response from Sunrun Inc.

Thanks for your review, Nathanne! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Diana

Reviewed on Jul 5, 2025

Seamless process

Great customer service I was informed every step of the way there were no questions to be had. I was very well informed.

Response from Sunrun Inc.

Thanks for your review, Diana! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Juan Lopez

Reviewed on Jul 5, 2025

Totally satisfied with Sunrun from day #1 and counting, from the start honest and helpful with my needs at home. I had another competitor at the same time I was dealing with Sunrun, I had detected a flaw from the other competitor- it was his Integrity. I immediately, dropped the competitor and continued with Sunrun. So far, I’ve been very impressed and satisfied with Sunrun. I highly recommend Sunrun in my area and California. Thanks, Sunrun Family

Response from Sunrun Inc.

Juan, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Beverly Webb

Reviewed on Jul 3, 2025

My experience has been hassle free so far. I am not connected yet, but the sign up, permits, and installation have gone smoothly. I've been skeptical about solar for years, having heard challenging stories. I finally decided to hear about Sunrun from Donny Schmitz and he sold me to try. I liked the idea of not buying the equipment and getting a Tesla battery storage unit. I'm 87, so money and long term commitment has been an issue with me. Time will tell, but I'm happy so far. Bev Webb

Response from Sunrun Inc.

Thanks for your review, Beverly! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Megan Rowan

Reviewed on Jul 3, 2025

Installed almost three years ago! So far a great experience

Virgil

Reviewed on Jul 1, 2025

Outstanding!

Every person that we dealt with from Sunrun Solar are all professionals. Starting from Isaac (sales person), he was able to explain & answer all our questions about solar. To Tori & Emilio who scheduled our install quickly. Then to Matthew (installer) & his crew who installed the solar panels with no breaks until the job was done. Customer service is top notch with Sunrun!

Response from Sunrun Inc.

We're delighted to hear that your representatives made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!

D Mitch

Reviewed on Jul 1, 2025

It's was a great experience and everyone from the beginning to the end was outstanding and I will tell others to sign up!

Response from Sunrun Inc.

We're thrilled you had a good experience, D Mitch! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Gary B.

Reviewed on Jun 29, 2025

Great experience with SunRun!

My wife and I had researched installing solar several years ago but never felt like the timing or pricing was right. We recently renewed our search given that our electric bills were starting to climb at a high rate. We reached out to several solar companies and after interviewing several, we ultimately contracted to lease a system from SunRun. We just can't say enough good things about this company. Our first introduction was from our sales person - Brendan - who was on time, with the most informative presentation we had seen, and who answered all of our questions. He was kind, patient, professional, clearly knowledgeable about the best system for our home, and helped shepherd us throughout the entire process from signing to installation and the next steps to activate the system. We count ourselves as fortunate that he was our sales representative! We also want to acknowledge our installation team - Nicco R, Jose C, and Angel T from SLA America. They showed up on time both days, were highly professional, explained what they were doing, took excellent safety precautions for the work area, cleaned up both days, and called to make sure we were happy with the installation. When all is said and done, we simply could not be happier with our SunRun experience! They have a great business model and my wife and I agree that we would give 10 stars to them if we could!!! Thank you so much for the peace of mind we now have!

Sania Khan

Reviewed on Jun 29, 2025

Best customer service

I started the process of getting and installing Solar panel at my place. I really appreciate the customer service provided by Sunrun. The Sales person named Ramon is really professional and knowledgeable about his job. All the other team we’re providing all the best service they can. I am getting text, email and call notifications at each step of the process. Finally I got my solar panels installed and I am waiting for city inspection. People who installed the panels did the best job and they informed me about all the details. They were very professional and courteous. I am glad that I picked the right company which gives me assurance that my plan will work best for me. I totally recommend SunRun to all my friends and family.

Lemmy

Reviewed on Jun 29, 2025

Brandon was courteous and explained everything clearly. Sunrun hired an exceptional salesman. If he comes knocking at your door, you will not be disappointed with the details of what you can expect with Sunrun Solar.

Francoise

Reviewed on Jun 28, 2025

Solar

Stephen Woodcock has done a wonderful job explaining the service that Sunun will be provided. There was no concerns about the presentation.

Arthur Brightman

Reviewed on Jun 28, 2025

Solar review

We have had solar for 8 or 9 years. Sunrun has saved us a lot of money. They installed everything in one day. I saved over a thousand dollars in the first four months. Stephen Woodcock is professional. We had one issue right away with the snow was coming crashing down. We called them up.They came addressed it and never have had an issue.Since.

Eileen & Steve

Reviewed on Jun 27, 2025

Sunrun customer

We have had a lovely relationship with our SunRun representative, Wyatt. He is pleasant, has a very likable personality and he has answered every question and done everything he possibly could to make us happy since the day we met him, including checking in with us every step of the way.

Joyce

Reviewed on Jun 27, 2025

Solar panels

Day of installation there were three different trades here each doing what they had to do which made the installation of the panels go well the job took two days because of rain which normally would have taken one day

Don Douglas

Reviewed on Jun 26, 2025

SunRun Install

My overall experience with SunRun has been completely satisfactory. They have kept me informed on all stages of the installation and inspection. I would recommend them to anyone who is considering a solar installation.

Alonso Munoz

Reviewed on Jun 25, 2025

Personality knowledge

Great customer service and clear communication

Response from Sunrun Inc.

Alonso, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Mark

Reviewed on Jun 25, 2025

First consult and signing up for solar system

Was very happy and understood everything thing sales person was telling Kris fire explained everything in detail and reassured us of everything and and questions and was very professional and helpful and knowledgeable of solar I fully support solar due to the high cost of electricity and gas especially where we live that gets very high temperatures I can hardly wait to see the savings we will get THANK YOU SUNRUN FOR GIVING US SUCH GOOD SERVICE SO FAR NOW JUST WAITING FOR PGE TO SIGN OFF THAT IS ALL WE NEED NOW !

Karen and Neal

Reviewed on Jun 23, 2025

Professional throughout the process

Our interactions with Sunrun have been characterized by professionalism from the sales through the install to the interconnection.

Response from Sunrun Inc.

Your review brightened our day, Karen and Neal! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Bill Martin

Reviewed on Jun 22, 2025

SunRun

The sales representative was great. He explained everything which mad the process easy. Thanks Logan

Response from Sunrun Inc.

Bill, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Dennis Pedulla

Reviewed on Jun 22, 2025

Solar installation

From the beginning,this was a seamless process with Sunrun handling everything from paperwork to installation to electrical connections. The crew was knowledgeable about what they were doing and I couldn’t have asked for an easier experience

Response from Sunrun Inc.

Thanks for your review, Dennis! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

G. Sloma

Reviewed on Jun 20, 2025

Sunrun for Solar

My experience with Sunrun has been very positive and encouraging thus far; with Keon helping me set up dates with contractors, also help with prepping the site (my house) for installation and arranging all permits and inspections needed. All the contractors were great and punctual, really got the job done, and done right! Now I await my actual Solar service and I anticipate more great feedback for this fantastic Solar company; thank you Sunrun!

Response from Sunrun Inc.

Thanks for your review, G Sloma! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Forhad Ahmed

Reviewed on Jun 20, 2025

Sunrun Solar Installation

I had the absolute pleasure of working with Favielle Escoffery to get a Sunrun Solar System installed in my home, and I can confidently say that the experience exceeded all my expectations. From our first conversation, Favielle was professional, knowledgeable, and genuinely invested in helping me make the right decision for my home and energy needs. She took the time to explain every detail of the process clearly and patiently, answering all my questions and ensuring I understood how the system works, the financial benefits, and the long-term value. What really stood out was her transparency and honesty—I never felt pressured, only supported. Thanks to Favielle’s guidance, everything went smoothly, from consultation to installation. Her dedication and commitment to customer satisfaction made the entire experience stress-free and seamless. I highly recommend Favielle Escoffery to anyone considering going solar. Her expertise, warmth, and professionalism are truly exceptional. Sunrun is lucky to have her!

Response from Sunrun Inc.

Thanks for your review, Forhad! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

j

Reviewed on Jun 19, 2025

10/10 couldn’t ask for a better team

Response from Sunrun Inc.

This is awesome, J! Thank you for the 5-star Review!

About Sunrun Inc.

2007
Installing since
3640
Customer reviews
2.9
Average rating
17
Areas served

What Sunrun Inc. does

Services

  • Installation

Licenses

  • NO LICENSE REQUIRED

Reported by the company. SolarReviews has not independently verified these.

Where Sunrun Inc. works

  • California
  • Colorado
  • Connecticut
  • Florida
  • Hawaii
  • Illinois
  • Maryland
  • Massachusetts
  • Nevada
  • New Hampshire
  • New Jersey
  • New Mexico
  • New York
  • Oregon
  • Texas
  • Vermont
  • Virginia

Where to find Sunrun Inc.

Head office

225 Bush St., #1400, San Francisco CA, 94104

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Sunrun Inc.

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