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Sunrun Inc.

2.9 3640 reviews Solar installer in San Francisco, CA
  • Installing since 2007
  • 17 areas served
  • Licensed

Overview of Sunrun Inc.

With Sunrun, you get a new, modern energy experience – the freedom to power life how and when you want with reliable, affordable energy made from the sun.

What Sunrun Inc. customers say

2.9

3640 reviews

Raymond Fazin

Reviewed on Jul 23, 2025

Great service and product

Excellent service the salesman explains all details so you can understand everything step-by-step. highly recommend their service 100% satisfied.

Response from Sunrun Inc.

This is awesome, Raymond! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jan F

Reviewed on Jul 23, 2025

Had a great experience. Rick Carns, my salesman, was terrific. My bills in summer have been only $38 as opposed to previous $309-$409

Anabell

Reviewed on Jul 22, 2025

Exelente trabajando los instaladores fueron muy puntual y professional hicieron un trabajo muy bonito en la Instalacion y limpio me gusto el trabajo que hicieron

Response from Sunrun Inc.

Gracias por compartir tu experiencia, Anabell. Nos alegra saber que tuviste una instalación impecable y que estás satisfecha con nuestro servicio. Si necesitas algo en el futuro, no dudes en contactarnos. ¡Gracias!

Ken Bielstein

Reviewed on Jul 21, 2025

Praise for Sunrun Company

I'm very satisfied with employees and install team. They've been responsive, helpful, professional and positive. I feel very comfortable recommending someone else to work with Sunrun to satisfy their solar system needs. I really like the Tesla and Span phone apps. That is a must for anyone getting solar. And everyone should get a breaker box like Span to be able to see that data.

Response from Sunrun Inc.

Thanks for your review, Kim! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Senall

Reviewed on Jul 21, 2025

Experience

My experience from beginning to until they installed the panels has been amazing. They did exactly what they said they were going to do. The process was seamless and quick.

Response from Sunrun Inc.

This is awesome, Senall! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

D Peck

Reviewed on Jul 21, 2025

1 year and no complaints

SunRun was my third solar sales pitch. Isaiah is the lowest pressure salesperson I've ever come across, which is a huge plus. After 1 year, my savings are about 22%. I decided on solar not really for the savings over the next 4 or 5 years, but 10 to 15 years down the road.

Response from Sunrun Inc.

Thanks for your review, D! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Kim Koerner

Reviewed on Jul 21, 2025

Sunrun has done a great job with our 3rd installation. We now have a total of 31 solar panels and 2 batteries and we are very satisfied with the entire installation process and the professional team at Sunrun.

Response from Sunrun Inc.

We're thrilled you had a good experience, Kim! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Robert Raposa

Reviewed on Jul 19, 2025

Solar power

We have had solar for a while. We save a ton of money. We are super happy with Sun Run. Stephen Woodcock was very helpful.

Response from Sunrun Inc.

Thanks for your review, Robert! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Stephen and Mary Bradshaw

Reviewed on Jul 19, 2025

Solar system

Sunrun delivered on what they promised. We are very happy. We don’t have to worry about using too much power anymore. We are very pleased Stephen Woodcock was very helpful.

Response from Sunrun Inc.

Thanks for your review, Stephen and Mary! We're so delighted to hear that you're worry-free! We hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Rivera Clan

Reviewed on Jul 18, 2025

Missy and Adrienne were fantastic in the CT area. We ended up needing a roof and they came through in ensuring the install went well and then promptly re-engaging the solar installers when it was time for them to install on top of the new roof.

Response from Sunrun Inc.

Thanks for your review, Rivera! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Rajani

Reviewed on Jul 16, 2025

Prompt service

Good turn around time to fix the issue . we had called to confirm the arrival of the Tech Hold time was much quicker than others Prices we locked In was Way much better than competitors

Response from Sunrun Inc.

Rajani, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

LWL

Reviewed on Jul 16, 2025

I originally was with another company before SunRun. They pitched a great product to me, so I was moving forward with them but with some hesitation. Maybe a week before installation a SunRun rep came to my door, I usually never answer the door to solicitors but I did. I tried to tell him that I'm already getting installation with another company and he was too late. He explained it isn't over until I accept the installation which the other company did explain, so I let him tell me his pitch. He explained certain things SunRun does that many other companies do not. He explained the other company is a broker and they broker out SunRun products for their customers. As he kept explaining things, I became intrigued. I'm not a loyal customer to anyone I welcome competition. He helped me make a compare and contrast list between both companies. SunRun came out on top. I'm a huge fan of customer service, so if you show me how a customer is supposed to be treated without all the huge sales tactics, I'm a huge numbers guy, so proving all of this helps me make a decision. When the install team came, they were patient, articulate, and overall great. They explained from step one to finish of what I need to expect of my experience. If I do not, I need to let them know. Very courteous. I like the notifications throughout the process. I'm very cautious of people entering my property without proper notifications, but once I mentioned that to my rep...he reassured me that he will be there every step of the way to make sure everyone is supposed to be doing what they're supposed to be doing. I like that reassurance and everyone has delivered this type of service to me

Response from Sunrun Inc.

We're delighted to hear that your representative, LWL, made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!

Robert Anderson

Reviewed on Jul 16, 2025

Sunrun installation team was very professional, worked quickly and reached desired results.

Response from Sunrun Inc.

Thank you for sharing your experience, Robert! We're thrilled to hear that you had a seamless installation process and that you're satisfied with our service. If you ever need anything in the future, please don't hesitate to reach out. Thanks!

Ahmad

Reviewed on Jul 16, 2025

Excellent service

Very friendly and helpful. Completely satisfied.

Response from Sunrun Inc.

Thanks for your review, Ahmad! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Risan Rahman

Reviewed on Jul 16, 2025

Sunrun Staten Island customer

Amazing experience from the NY team great product and service

Response from Sunrun Inc.

We're thrilled you had a good experience, Risan! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Regina

Reviewed on Jul 15, 2025

We Couldn't be happier!!

"I am so glad I decided to get solar — and even more glad I chose Sunrun to make it happen! The entire process was easy and stress-free. The team was professional, friendly, and explained everything clearly. Installation was quick and seamless, and nolw I’m already seeing the difference in my energy bills. It feels great to save money and help the environment at the same time. If you’re thinking about going solar, I highly recommend Sunrun — you won’t regret it! We went Solar in 2017!!

Response from Sunrun Inc.

Thanks for your review, Regina! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Matthew Viveiros

Reviewed on Jul 14, 2025

Stephen Woodcock and Sunrun are great! I've had my system for over a decade now with no issue, love not having an electric bill. Customer service is also top notch they will answer any questions or concerns you may have. Can't recommend them enough.

Response from Sunrun Inc.

Thanks for your review, Matthew! We're so happy to hear that you had a good experience with Stephen! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Vincent DeYoung

Reviewed on Jul 14, 2025

all positive so far .from sales to installation. still waiting on final inspection before going live.

Response from Sunrun Inc.

Vincent, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience so far! Thank you for helping us create a planet run by the sun!

Gerald lemieux

Reviewed on Jul 12, 2025

Solar panels sunrun

I went solar 3 years ago and it has been fantastic. I have never had to call anyone for anything everything has worked perfect I have never paid eversource since I have gotten it. It looks great. Stephen Woodcock was super helpful. I save a ton I used to pay 200 3 years ago now I pay 118.

Response from Sunrun Inc.

Thanks for your review, Gerald! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Julie

Reviewed on Jul 11, 2025

Making it easy step-by-step

Our sales rep helped us get our paperwork with HOA completed The installation team (foreman: Christian) gets 2 thumbs up for their kindness, expediency and professionalism. They even helped us with adjustments to existing garage fixtures that were in the way of equipment. The group that helped with the inspections continued to show Sunrun kindness (helped with inspection appointment and my missing smoke detector) and expediency. Fingers crossed the next phase with the utility company goes as well!

Response from Sunrun Inc.

Thanks for your review, Julie! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Lisa Neves

Reviewed on Jul 10, 2025

Solar Review

Met with another solar company and was definitely turned off by their customer service so needless to say they were not my choice. Then I met Stephen Woodcock from SunRun solar and what a difference he made with my solar decision. I can’t say enough about Steve and the SunRun crew. From beginning to end it was such a pleasant experience, and all my questions were answered by Steve and SunRun team kept me up to date with the process. If solar is something your looking interested in please don’t hesitate to call Stephen 774-381-1314 SunRun

Response from Sunrun Inc.

Lisa, we truly appreciate you taking the time to share your positive experience with others. We are delighted to hear that Stephen was there to help you every step of the way and was able to explain everything in detail. Thank you for helping us create a planet run by the sun. Thanks!

Tom

Reviewed on Jul 10, 2025

Professional, polite, done in a timely manner.

Response from Sunrun Inc.

This is awesome, Tom! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Fred Garcia Jr

Reviewed on Jul 9, 2025

Anticipation

Installation went well and now we are awaiting the utilities to give us permission to turn out power on.

Response from Sunrun Inc.

We're thrilled you had a good experience, Fred! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Leentje

Reviewed on Jul 9, 2025

Best in the COUNTY

Hello my name is leentje Johnson We have had solar companies come to our Paso house a long time ago and hands down sunrun is the best !!! What makes this company stand out is the people that work at sunrun ! The staff the workers that work alll ass hard days putting these solor systems up on people’s homes I’m for ever ever great fully for everyone hard work ! The biggest shout out, goes to my sales rep Cory W it it wasn’t for him, explaining it to my husband and having all the questions and information . Cory is very friendly very helpful and wants to help people . I can’t thank sunrun and picking the best staff !!!! Thank u leentje

Response from Sunrun Inc.

We're delighted to hear that your representative, Cory, was a huge help with learning more about going solar and was able to answer any questions you had. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!

Irene N

Reviewed on Jul 9, 2025

5-Star Review for Sunrun Solar

I had an outstanding experience with Sunrun Solar, and I couldn’t be happier with the results! From start to finish, the process was smooth, professional, and incredibly rewarding. Not only did Sunrun install high-quality solar panels, but they also provided me with a brand-new roof, all handled efficiently and with great attention to detail. It's rare to find a company that delivers on both quality and service, but Sunrun truly exceeded my expectations on all fronts. A special thank you goes to Zaina, the agent who guided me through the entire process. She was knowledgeable, patient, and genuinely cared about making sure I understood every step. Her communication was top-notch, and she always followed up to ensure I was satisfied. Now, I’m looking forward to enjoying lower energy bills and the peace of mind that comes with a reliable solar system and a strong new roof. I highly recommend Sunrun to anyone considering going solar. Their team, especially Zaina, made the whole journey stress-free and even enjoyable!

Response from Sunrun Inc.

Irene, we greatly appreciate your positive feedback! It warms our hearts to know that Zaina played a pivotal role in your seamless solar journey. Thank you for contributing to our mission of building a planet run by the sun.

About Sunrun Inc.

2007
Installing since
3640
Customer reviews
2.9
Average rating
17
Areas served

What Sunrun Inc. does

Services

  • Installation

Licenses

  • NO LICENSE REQUIRED

Reported by the company. SolarReviews has not independently verified these.

Where Sunrun Inc. works

  • California
  • Colorado
  • Connecticut
  • Florida
  • Hawaii
  • Illinois
  • Maryland
  • Massachusetts
  • Nevada
  • New Hampshire
  • New Jersey
  • New Mexico
  • New York
  • Oregon
  • Texas
  • Vermont
  • Virginia

Where to find Sunrun Inc.

Head office

225 Bush St., #1400, San Francisco CA, 94104

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Sunrun Inc.

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