Sunrun Inc.

Installation completed

Installation was amazing. Design and planning was coordinated by Bennett from the Camarillo office. Installation completed by Fresno SunRun crew. Everything looks very professional. Awaiting inspections for system activation

Good Service

The Sunrun installation team was great! They started on time & were very thorough and professional. They answered all our questions and summarized the work completed at the end of the day. The work was done in a timely fashion and we were very satisfied with the results.

A very smooth and professional process

As a retired homeowner, I appreciate not having to put money down for solar, so Sunrun's PSA (Power Sharing Agreement) was a good deal for us. We believe solar is the right way to go, especially with high and rising utility costs. The sales process was very professional and polished. Sunrun's experience with lots and lots of installations really shows through. They were able to answer all of my questions and when I found something relatively new and obscure to ask about, they admitted they needed to research the question and were able to educate both of us. The house evaluation was very thorough and I appreciated that they came back when they had questions - I'd rather that than a failed installation! Installation was professional and fast. We were informed accurately when and how long power would be out and when they were done, they cleaned up very well and gave us a good overview of what they did. I've already started recommending friends!

Sunrun solar panel installation

Living in California in the area that PG&E serves, we are faced with rising energy prices and also a pricing scheme in with premium prices during the hours 4-9pm when we are actually using electricity. We wanted to escape this situation by installing a solar panel array. (We already use an all-renewable energy provider, but PG&E adds a large "delivery cost".) In our area, the cost of an appropriate array, with battery, is about $30k. We are seniors, and we would not amortize this cost over our expected lifetimes. Sunrun provided an excellent solution. They installed a solar panel system and battery, which they own, and lease it to us for a fixed monthly cost. Our electricity costs went down with respect to PG&E, and we have more freedom on when to use electricity during the day. Our Sunrun agent Ruan Meyer was very attentive to our needs and concerns and continued to support us through the installation process. The installation was done very professionally. Our contract includes a minimum performance guarantee, set at a quite comfortable level.

My solar consultant, Allison Huntly-johnson was incredibly helpful and well informed. She made the process easy and enjoyable. I would highly recommend Sunrun...

The installation crew were efficient, courteous and respectful of my home. The offered a better solution for placement of the powerwall than previously determined by the designers. All in all, a very positive experience.

True to words

Great company pleasure doing business with them. They are true to everything. They said so far the experience been great.It was a pleasure doing business with this company. They are highly reliable and trustworthy. So far, the experience has been positive.

Excellent service and communication

I was very impressed at how fast and professional Sunrun made the entire process. I encourage anyone how has the opportunity to go solar to consider the leasing option. They take care of all the scheduling and inspections. The electricians did a clean and solid job.

Solar experience

Hi, I am currently a very satisfied customer of SunRun Solar. Jasmine Hereford was my salesperson. She was very thorough and patient when we met and went over all the details. She is very knowledgeable and if she doesn’t have the answer to your question she will call someone and get the answer immediately. Before installation they came out and measured. They kept me abreast of all the steps leading up to installation day. They arrived on time, did their work and cleaned up after themselves. I live in an HOA community that requires the pipes coming from the roof to be painted the same color as the home and they did it without hesitation. After installing they let me know that their part was done but had to wait on Nevada Power. Nevada Power then notified me as to when they would be out to inspect. They came out on the day as promised. The entire project was completed in less than four weeks. I strongly recommend SunRun as well as Jasmine.

Solar Panel Review

I was very happy with the service provided. The salesman was friendly and professional, and the installers were swift and courteous. The process was handled smoothly, and I would recommend it to others.

Installation

Installation went according to schedule with a job well done. Can’t give you a complete review because it’s only been two weeks and it has not rained yet.

hassle free

Everyone was professional and friendly. Work got done as quick as they could. They did a great job. Jasmine was a fantastic rep and did great navigating the process around my schedule.

Great job

Thank you

Sunrun solar

Stephen Woodcock from sunrun stopped by and helped us go green and save money with solar. We are super excited to get the battery and smart panel.

The process was efficient and smooth. They reached out along the way to introduce their contacts. Communication was excellent. Installation was completed is one day. I highly recommend their service.

Everyone was very professional and informative.

It went great!!

The installation went great. The crew showed up on time. The supervisor reviewed what was going to happen with the installation with me. The crew was very personable. Once the materials arrived, they got straight to work. My only ding is that I wish they had done a better job of cleaning up the perimeter of my house. I picked up plastic parts, plastic bag packaging, hole plugs and conduit cutoffs.

My install had some unique challenges as my roof material is largely engineered lumber normally used for floor joist. The install team was persistent with the safety team to make the fall protection work to expected standards. Their can do attitude made the install possible. The system is currently running well and we are awaiting city inspection and utility acceptance. I would recommend SunRun to anyone that is contemplating solar.

I was very impressed with my initial contact with Sunrun. The representative, Reina, gave a detailed and professional presentation. She spent over two hours with us and went over the company's history, our current electricity bill, and our options. At no time did I feel pressured and Reina was able to answer all my questions. The subsequent follow up with Adrienne, Mat and Jeremy were also very satisfactory. The installation team showed that same approach to the work and at all times they kept me informed throughout the installation process. I was impressed with the quality of their work and their attention to detail. They did not cut any corners and did a complete upgrade of the electrical service. Thanks to Marcus, Gus, Stephanie, and another team member whose name I didn't get. Thanks also to Gary and Adam for their follow-up work. I was also impressed by how long the company has been in business, over sixteen years, and without any major complaints. The lease agreement will work best for us and I look forward to reduced electricity bills and Sunrun's continued care and maintenance.

The folks at Sutton have done each step of the process exactly as they said they would. Our sales rep, Jacob Rossberg, actuary contacted our neighbors (HOA requirement) while we were out of town. Installation crew were on time, did the work, cleaned up everything in what seemed like record time.

Tech were very professional. Arrived on time. Made sure work area was cleaned.

Awesome

Great experience answered all my questions and concerns, Installation process and website ran smooth

Yolanda was awesome! She was patient through the whole process. Great information from start to finish. Jonathan was very helpful during initial installation.

Installation went smoothly. The crew let me know everything they were going to do. Can't wait to have the system turned on! Go run!

It was a pleasure working with Jackson for our solar project. He was always responsive and supportive throughout the process