SunLux

Smooth service

We received excellent service from day one. Excellent customer service and follow-up email every time. Thank you, Christopher and Gabriel. The installer crew was also fantastic.

Seamless installation process

Sunlux was great to work with from project quote to planning and installing. Don was extremely informative through the initial process and Alex was organized and helpful through the entire project. Installation crew operated safely and efficiently to get my system up and running.

Solar Experience

My experience with Sunlux was excellent. The sales to project manager to installers were very knowlegeable and very helpful every step of the way. When searching for solar companies the other companies seemed to lack the knowledge and expertise of Sunlux. I highly recommend this company !!!!!

Helpful Sales Team

Very helpful, no pressure sales team explained my options and pros and cons of transitioning to solar from my current utility provider.

New solar system 2021

We had a very positive experience with Sunlux. All the personnel we dealt with were professional and great communication and response throughout the installation!

The best!

Sunlux team has been the utmost in professionalism. They knew exactly what they were doing and the whole process was unbelievably seamless. I couldn’t amhave asked for or even hoped for a better experience.

Great Solar Experience!

From start to finish, Sunlux really delivered! Bill Young in Sales was a straight shooter. He presented all the facts with no pressure. He always answered all my questions in a timely manner and made all the modifications I requested. My project manager Berlyn Yamas was outstanding! A true professional. She kept me informed during every phase of the project. She made sure the project moved forward as scheduled. The Sunlux team handled all the paperwork & permits. They even took care of my HOA paperwork.. If you are thinking about Solar, Sunlux is definitely the company to go with!!

Top notch service in LA!

With many solar providers in the LA area we did our research. Sunlux had some great reviews and after speaking with Fernando we felt they had the best offer and guarantee. The experience and service Alex VC offered was exceptional. There are many steps to ensuring the project comes online, is to code, and available rebates are pursued. Alex was there every step of the way with prompt, insightful and courteous support via phone, text and email. Even with the pandemic adding some logistical and coordination hurdles, Alex did not miss a beat. The install went smooth, the permitting and inspections as well. A great experience from start to finish.

Exactly as advertised

I selected Sunlux as a potential source due to many positive reviews on many sites. I also selected two other vendors. After in depth consultations Sunlux rose above the others through the efforts of Gary Lupo who impressed me with his knowledge and willingness to educate me and answer every question. This attention to detail was continued by Project Manager Alex van Der Colff as he explained the project plan and general time frames. Alex communicated regularly regarding our project timeline and answered any questions I had. In summary the installation process occurred just as it had been explained. "AS ADVERTISED". I must also add that the installers, technicians and administrative personnel were personable and professional. In summary I was completely satisfied with every facet of my solar project. Thank You Sunlux, John Segovia

SunLux Installation Project

Our entire experience with SunLux was a pleasant, positive experience. The sales rep, Christopher Dillard and our Project Manager, Berlyn Yamas, answered our questions promptly. Berlyn always kept us informed and answered my emails and phone calls. The installers and inspection techs were friendly and professional. We will be sure to recommend SunLux!

Great Experience

Everything was great about the process from the first meeting about the quote until the final inspection day. This was the lowest quote for the quality I was desiring and I would recommend this company to everyone. I am very happy with the work and dealing with SunLux.

Alex has been very professional and attentive during the entire project. From planning to final permission to operate, Sunlux showed up and did what they said they would do. Crew was great and the job looks super neat. It's working and we're very happy. The only delay we had was from SDGE due to rain.

The Right Choice

My solar installation is officially complete as of today. I wanted to provide my general experience through the process. I met with 7 to 8 companies before deciding on Sunlux. We went through many different options but in the end I selected Sunlux for a few key reasons. Their pricing was competitive (not the cheapest but not the most expensive), the sales process did not seem pushy or forced, and they had LG panels which I felt was a reliable choice based on my personal research. Also I wanted to mention that it was really important for me that the company had a good Better Business Bureau rating. I had many salesman come in trying to explain why a Better Business Bureau rating from a few unhappy customers was not a good representation of the work they do. They were trying to sweep it under the rug. However I know from personal experience that it’s always possible that you could have a difficult install. And if that occurs, I wanted to be with a company that I felt would work to rectify my concerns. I didn’t want to work with a company that would treat me like a number, and try to downplay a negative experience if I had one. I had the benefit of some experience, because I had Solar installed at my other home a couple years ago. It was a terrible experience. The communication, the physical install, everything that could go wrong seem to go wrong. I moved two years ago and I’m still dealing with some of the repercussions of this bad install. There’s an outstanding electrical bill with the electric company which still has not been paid or sorted out. All that to say, I know from experience that picking a good company is important. I rushed, felt pressured and I did not do my research the first time and I paid for it… Do not be pushed into signing anything that same day to get a “deal”. If they want your business, they will come back and work with you. If they aren’t flexible and don’t give you the time you need to “think about it”… it’s my opinion that they’re just not a very good company. No company is perfect, Sunlux did a very good job but there were a few bumps along the way. They had to send out a contractor to check on a leak but I can definitely say that they were extremely responsive, and always available to answer my questions or concerns. The sales rep/technician that first spoke to me by the name of Don is awesome. He made me feel very comfortable and not pressured. Our project manager was Erika. She was fantastic and very responsive to any questions I had. If she didn’t know the answer immediately, she knew how to get it or who to connect me with in order to get what I needed. I will know a whole lot more over the next year as I see how the system produces, but from an install perspective, I can say today I am very happy with Sunlux. They did a very good job and if you decide to pick them too, I believe they will treat you the same way.

Excellent Company for Solar

We were referred to SunLux by another enthusiastic customer, and we share her feelings. From the initial contact I felt I was dealing with very competent, experieced professionals, from sales to the office to the installers. I contacted other companies for competing bids, but none of them displayed the same professionalism and overall knowledge as SunLux. There were a couple of hiccups (supply chain issues in late 2021) in the process, but we were given enough notice so that the schedule changes were not onerous. I will have no difficulty in recommending SunLux to anyone interested in a solar installation.

First class

Being a retired electrical contractor, I can say that my project manager Erika Garcia was excellent in keeping me informed every step of the way. The work by all the different trades required for my solar system was done in a very professional manner and each team was always on time and the date scheduled.

Top notch

Just had initial consult with Sunlux and their representative Bill Young. Was low pressure, very informative and insightful. Would highly recommend at least touching base with this company before you make your decision on who to go with

Smooth Solar Transaction

Our experience with Sunlux has been very positive. Before contracting Sunlux, I've researched other solar companies. Others were less expensive but ultimately, Sunlux provided the better deal. They have a local office, quality product and installation, professional crews, timely transactions and installation. The best part was the customer service received from Jerry Hong and Sergio Figueroa, and Jessica Britzman. Taking advantage of the tax credits for going solar is a big plus. I will definitely recommend Sunlux.

The company is highly professional.

I had a very good experience. The company is highly professional, very helpful and caring. The project scheduling was done very well, well coordinated and project completed before the project closure deadline

Great Communication and service

Every step of the way I was guided by Berlyn and her team. I am happy with the process and the quality of work.

OUTSTANDING

I was introduced to Sunlux through KFI radio. A friend actually used this company ti install her solar and was overjoyed with your performance. Recently, I had Sunlux install my solar, and this company did an outstanding job from beginning to end Alex and Don were my contacts, and they were extremely responsive to each call, inquiry, and very informative. James, my installer, was friendly and explained his tasks for the day. My home was left very clean during both visits. Customer service is ALWAYS important, and with this company, it is TOP NOTCH! Thank you for the awesome job!

So glad my husband insisted on Sunlux

This company has been extremely professional in all our encounters. Price was super and the system is now working. My only comment was, the timing of installing a solar system is more about the electric company you are associated with, rather than Sunlux willingness to get the job done. If there is any negative to be told, it is that Sunlux did not clearly tell us that the electric company may be the bottle neck in the process. That said, the project manage Erika, was on the job constantly attempting to move the LADWP along. Great effort. Ultimately, I had to get involved personally and get the new agencies to join us in pushing LADWP to finish the job. Total time from discussion to final permit to operate was 4 months. Be aware that there is the willingness to put in solar and the electric companies resistance to having solar. Ultimately it is electric company, their meters, their wiring and their willingness to give an operating permit, that is more of a factor. That is not Sunlux fault. Everything that was in their power, they did promptly and professionally.

Project from start to finish went smoothly

After our first initial phone conference with Erik Karlson to working with Alex van der Colff, our SunLux experience has been nothing but the best for us. No questions nor concerns went unanswered and got speedy replies to both. Not once did I feel like I had asked a stupid question. The team worked together to get things done and on time. Highly recommend SunLux and would have loved to have given them more than the 5 stars that were offered here. Thank you, Alex for keeping our electric co. on the ball as they wanted to drag their feet!

Experience with SunLux

My experience in regards to getting a solar system installed by SunLux has been nothing but exceptional. From dealing with the sales manager Adam Cunningham to the project manager Alex Van Der Colff (sorry if I misspelled your last name). I asked numerous questions to Adam when I was shopping around and he was very responsive and informative. I decided to go with them because of his professionalism. Alex guided me through the whole process from that point to inspection process, approval, installation, etc. He was great and kept me informed especially during these Covid times which make things more difficult to accomplish in a timely manner. The installation team was also very efficient and clean during the panel installation process. Now I just hope going solar will pay off ;) Thank you SunLux Team!

New 11kWh system

Mark is great. We worked through a complicated set of issues to come up with a very productive and cost efficient system. I look forward to the implementation, before all the rules change…again!

Great Overall Experience

We researched many solar companies and chose SunLux for the superior solar panels offered. Additionally, our salesperson, Michael was patient as he answered all of our many questions. Together, we analyzed our electrical usage for the year and agreed on the perfect number of panels. After the project moved forward, Berlyn was in constant contact with us throughout our install. She thoroughly explained every step of the way so there were never any surprises or confusion. The installation crews and the inspector were both professional and courteous.