Klay Kellogg | Erie, Colorado | 05/13/2020
I singed my contract with solar spectrum Jan 27th 2019 took them over a year to activate my system mean while it was not up and running I was paying for the system. When they Finley turned it on in Feb 2020 system worked for 1 Month for several weeks now I have been calling customer service and Emailing they wont respond I cant get them to honor their warranty.
BRIAN WEBER | West Creek, New Jersey | 05/04/2020
Avoid Solar Spectrum- Financial uncertainty
Solar Spectrum installed my system on 3/4/20. Then on 4/10 I received a letter from an attorney stating that a lien is being placed on my house due to the solar equipment not being paid for. I financed the equipment, however solar spectrum never paid for the equipment. Now what I’m being told is Solar Spectrum Is restructuring their company. My system is not even operational and they refuse to answer the phone. To recap I owe a 30k solar loan, I have have a 10k lien on my house and a system on my roof that does not work. Find another solar company to do business with
Mike | Marina, California | 02/20/2020
Best customer service
Very impressed with the hands on customer service. My signal experience help us work together to get through obstacles easily. Worst part was 10 weeks for PGE interconnect to get on line.
Frank | Oakley, California | 01/14/2020
Very easy, efficient, and thorough.
Very impressed with them from start to finish. I had many questions and they were able to answer all of them.
Terry McCann | Oceanside, California | 01/04/2020
I was literally blown away by the service I received - excellent
I chose Sungevity / Solar Spectrum because of the good reviews and the fact they did everything by phone or online? The whole experience was amazing, with my Project Manager, Stephen Snow doing everything possible to make the experience as flawless as possible. He was there every step of the way and made sure everything went smoothly. We needed different optimizers and he found the right person for us to make sure this happened. This inspector flew in and trained the crew how to install them. He also had the representative of the manufacturer of the panels bring the optimizers to our home. He stayed for the entire day while the job was completed. The crew with Joe in charge did a great job! Cannot say enough about working with Stephen Snow though because he basically held our hand for the duration of the Solar Spectrum experience. He was always there for us. Highly recommend your company - you choose the right people - thank you!
Javier | Lake Elsinore, California | 12/03/2019
I just bought a home with sungevity panels already installed. I worked with blake and he explained it all and went out of his way to get me all setup. Great customer service by this company!
WmC | Walnut, California | 11/07/2019
Joe Downey is a honest sales person
I called in to ask for a quote for installing a small solar system in my house. After reviewing my electricity usage and Billings, since the ROI is more than eleven years he thinks it may not be a good idea to do it now unless I really want to do it. He is honest and is not pushing me to purchase something that I will regret. I give him a five stars.
Janice | Fairfield, California | 10/23/2019
I found Alex to be personable and was interested in helping to make sure I understood the information and was no pressured to move forward with the process, I was alllowed time to "think and compare" which is important to me when making decisions of this sort
dromeo7 | Wharton, New Jersey | 10/11/2019
Fast and knowledgeable assistance with solar PV system.
Alex from Sungevity, was very prompt to get me the design layout for my home. He made use of the most space available in order to produce the most energy. He never tried to pressure me or sell me panels in locations that would not make sense as others have (north facing roof). Very responsive to calls and emails. I would definitely recommend giving him an opportunity to assist you if you are considering solar.
Bill Haull | Spring Valley, California | 09/28/2019
A+ knowable, competitive pricing
Scott was very nice knowledgeable easy to talk to and there company had compete've pricing. Even though we did not choose them, the experience was pleasant.