Christopher | Ocala, Florida | 07/29/2025
DO NOT USE THIS COMPANY
They scammed me that’s for sure, they caused over 1,500$ in damages to my yard and house installing the roof and solar. I found nails in all 4 of my lawn mower tires multiple times, found nails in my AC unit outside, they went in my attic and made a mess in my garage all over my motorcycles and didn’t clean up at all. Put the dumpster exactly where I asked them not to. Made huge ruts in my yard in 2 spots they didn’t even attempt to fix. I finally get ahold of someone because they hate answering the phones and helping customers and I was told I got the “owner” and he proceeded to curse me on the phone and yell at me because I asked for them to pay for the damages. Now I’m paying an outrageous solar bill and on top of that my power bill (which was supposed to go away if not be very little to pay) is almost 300$ a month so I’m paying over 600$ a month for power and I can’t get anyone on the phone to resolve the issues. They spend months “ processing“ and they don’t call for any updates. Absolutely worst company experience I’ve ever had and wish they’d take it off my house. They are a shit company and did shit work and continue to give shit customer service. Don’t let them scam you next for a 30 year loan as well. STAY AWAY FROM THIS COMPANY. YOU WILL REGRET IT QUICKLY
Christina Calvo | Ormond Beach, Florida | 07/15/2025
Incompetent employees, managers and company!
I hired Solar Bear for new roof, new HVAC with spray foam insulation in the attic and solar. Quote based on FPL bill I provided which determined the system size. They attempted the spray foam 1st which was found impossible bc no attic space even though they came back 3 separate times. Told them I don't want HVAC if it's not insulated. We agreed they would return $5000 to me for blown insulation since they don't provide. Ductwork now has to be inside apartments and boxed in neatly which they promised to do. After 6-8 weeks of my tenants not having ac in the hot FL heat, manager asked my husband to build boxes for the ductwork and they agreed on price. He sent the invoice but manager "Erin" never signed or returned. He had no choice but to complete it on a Sunday so HVAC guy could come finish on Tues, but he never showed as promised. Tenants went another 3 weeks with no ac. AC is on now but not cooling apartments as it should (even after I paid out of my own pocket to insulate) so portable ac plus HVAC currently in use which defeats the whole purpose. Made several calls and texts with no response from salesman "Gabe" or "Erin" to me or my husband. Job still incomplete that began 4/17, today is 7/15. I discovered they wired new HVAC to my tenant's panel. I bought HVAC so my Energy in the owners panel is offset. When confronted, Erins answer was we put it in whichever one it would fit. WRONG ANSWER ERIN!!! My tenant downstairs pays her own electric and her panel had zero to do with this job. Why would they do that? Bc They looked at the job 3 times before the contract was signed and never determined that my panel couldn't hold the HVAC OR THE SOLAR I hired them to do, to save on my electric bill. I hired them for HVAC and Solar only on MY 2nd floor panel which I pay for! Early into this I added and extra install of 1 minisplit in each of the downstairs apartments. Each have their owner panel and pay their own electric bill. Once complete, I discovered they wired both to one panel and my tenants bill has doubled. Finally the solar panels were put up and again wired it to my tenants panel. Roof misquoted bc pitch never measured, which lead to no AC ducts or foam in attic. Spoke to owner who was to price out subpanel so all will fit in my panel. Never heard back. they will pay tenants bills and for anybody I have to hire to fix what they did wrong. Incompetent company. Stay far far away!
Larry | Tampa, Florida | 07/02/2025
Good experience with the 3 Bears. Solar,Roof and Foam installers were GREAT. Will recommend after tidying up some details and observing how well the system offsets consumption.
Sidney | Homosassa, Florida | 06/25/2025
I would like to share a great experience I had with the 3 men who come to my house to install the panels and the electric work. I believe Brian was the electrician and the panel guys were uncle and nephew. The 3 of them were great. Most professional I have ever been around. Thanks very to the 3.
Rajpaul | Kissimmee, Florida | 06/25/2025
Brittany and the install team were great at moving the project to interconnection.very excited to see how the system produces versus consumption. .
Jerrell | Tallahassee, Florida | 06/24/2025
Our exit survey rep Hugo was very kind and informative. He helped us understand the system and how to navigate it with ease.
J. S. | Ocala, Florida | 06/20/2025
Horrible to work with
We had Solar Bear out here in February because twp panels aren't functioning properly, they took pictures and said they would submit for warranty replacement. Here it is June and still no replacements have called several times and keep getting a run around. They were to send a tech out again yesterday but NEVER showed up, now can't even get someone to answer the phone. I will be contacting an attorney next and/or visiting the office. This will get fixed or they can remove everything and put my roof back in original condition!!
Ian | Rotonda West, Florida | 06/18/2025
Ryan Carson and the whole team has been fanastic. I would highly recommend Solar Bear and Foam Bear to anyone. Great Company!
Jane | Land O Lakes, Florida | 06/18/2025
Troy Y and Brittany J were all that and a green protein shake ! Very excited to see my bill go away :)
Norman | Vero Beach, Florida | 06/17/2025
Much thanks to Paul Gray who introduce me to Solar Bear. I am grateful and very happy with the installation and correspondence from the entire Solar Bear staff. Will definitely recommend Solar Bear to my neighbors.
