Sol-Up

Best investment

We had Sol-up install a solar system on our last two homes in Las Vegas. Both houses were about the same size. Sol-up was recommended by the builder of our first home and was very competitively priced. Purchase to install was quick, friendly and easy. I am not into the technical side of solar but the bottom line is cost of the system vs how much is saved. At the first house our electric bill was $14 up to $250. Our second home electric bill has been $0 up to $11.46. Three of the last four months has been $0. At this rate the system will pay for it self in 5-6 years. Maybe sooner. I highly recommend Sol-up for any solar installation.

Excellent service throughout the whole process, and a deal too!

I was originally looking at 3 different solar companies. The first solar company gave me the runaround, rescheduling several times and when I finally got them on the phone, it took 2 hours to get a quote, which was very expensive, for an oversized system with poor quality panels. The second solar company didn’t get back to me at all, and the third company was Sol-Up. Within 10 minutes of being on the call with Sol-Up, I knew they were the company for me, and they really lived up to my expectations. I would absolutely recommend Sol-Up because: + Their salespeople treat you with respect. I talked to Grant and he emailed me the proposal before our meeting so I could go over it and ask questions. He didn’t resort to high-pressure tactics or take me through a lengthy explanation - we went straight to the bottom line and then he stayed on the phone so I could ask him all the questions I wanted. + They are extremely organized. I filled in a form online and someone called me the next day to get details about my requirements, the day after that I was talking to a salesperson. Every step of the process I was properly informed, every person I talked to was prompt and helpful, every agreed-upon date was honored. The utility company messed up at one point and Sol-Up helped pick up the slack. + The process was super simple. Sol-Up pretty much did everything. I had to sign the contract, be at the house on certain dates, and call the utility company once. Everything else they handled! + The installation was quick and well done! Nelson, Grady, and Terrance were my solar installers and Anthony was my electrician. Everything was done in 2 days and didn’t require anything from me other than being around the house to let them in the back yard. + High quality solar panels at a great deal! They offer the best solar panels for high desert temperatures, and their offer was extremely competitive. Knowing what the other companies were offering, I can’t imagine going with anyone but Sol-Up.

Sol-up made a complicated process as easy as it could be

From first contact to final installation and activation, Sol-up provided straightforward professional service. Other contractors gave me quotes with lower capacity. That would reduce cost, but also reduce efficiency. Sol-up’s quote was closest to my actual usage (I later added 2 panels for a total of 24), and the price was reasonable for high-quality, brand-name (Panasonic, Solar Edge) products. My sales rep, Mike, was helpful and responsive during the sales process. Other staff including Krystelle, Chayvon, Heather and Emmanuel were responsive and helpful. They took care of every detail. With the usual delays from HOA, county inspectors and utility, it took 131 days from contract to activation, in line with Sol-up’s original estimates. The system is now producing as promised. For details see my blog at https://keithstern.net/2020/08/29/solar-panels-part-one/

Exceptional

Sol-Up provides exceptional service! From the first impression to job completion we are thankful for their professionalism and care of our family home. We did our research on solar companies and ultimately chose Sol-Up as our provider. We truly appreciate the honesty, quality, and value provided by Sol-Up and look forward to energy savings for years to come.

Sol-Up is the best in southern Nevada

I was so thoroughly impressed with SoI-Up USA when they did the solar installation on my first house that I engaged them again for my current residence, and I wasn’t disappointed. My NV Energy bill throughout one of the hottest summers in Las Vegas was consistently under $20 per month. I thoroughly agree with the other reviewers’ ratings and comments who gave Sol-Up USA a 5-star review. They earn it. Sol-Up USA is outstanding full-service solar company and is very competitively priced. A local Las Vegas solar installation company, they have done a remarkable job from start to finish handling everything from A to Z, including the approval paperwork for the HOA, permits, applications, etc. Every single contact with the company was great, from the initial consultation to the entire installation team and office staff. Despite a complicated installation with a 26 panels, four different roof surfaces, bird guards and a whole lot of conduit that had to be customized, the crew did a great job during adverse weather conditions and the COVID19 pandemic. All were thoroughly professional, patient, very helpful and responsive, even while I watched and bugged them a bit during the installation process. They have great reviews across multiple websites, all well-deserved. I whole-heartedly recommend Sol-Up to anyone thinking about going solar. You won’t be disappointed.

Great job

I chose sol- up because they were competitive with other companies,they were recommended by an acquaintance and the products they used. From beginning to end I was very happy with my choice. From sales(Grant) to installation crew(Omar, Andrew, Luis, Keeton, Oscar) to billing it has been smooth and informative. Grant listened to changes we made to our home and designed a plan that I think works well. The installers were very efficient, cleaned up like no one was here and explained what they were doing several times during the day. Since turning it on about six weeks ago everything is running smoothly. Thank you sol-up for a great experience.

Professional Service

After meeting with several solar companies we ended up moving forward with Sol-Up because of their professional, straightforward manner in which they do business. There was no haggling, which some of the other companies did, just a fair price for a superior product. Several friends also chose them and raved about the service after the panels were installed. Very pleased so far!

Great Solar Company!

We obtained bids from several local solar companies. Sol-Up had a great price and our investigation showed the company was highly responsive and professional. They processed our paperwork and installed the new solar system ahead of schedule. The staff followed-up with us to ensure scheduling, delivery, and the product met our expectations. We highly recommend Sol-Up!

Amazing Experience

Going solar was the best decision we made and choosing Sol-Up made it even better. The process was very simple on our part. Sol-Up took care of everything from help with financing to HOA approval. The install team was amazing as well. Luis, Fernando, and Oscar were prompt, professional and so clean. The electrician, Keeton, was especially amazing. Because of Covid, we are having to do school and work from home. Keeton made sure that his work was completed before our kids started school so as to not disrupt our day. We highly recommend Sol-Up for anyone who is considering solar!

Satisfied Customer

After receiving a few estimates I decided to go with Sol-Up and am very happy I did. The price was competitive compared to the other companies. From start to finish the company did everything they promised in the proposal. The installation crew arrived on time and completed the work in a day. They were very professional and didn’t leave any mess or trash at all. The ladies in the office kept me informed along the way and were always there to answer any questions I had. The product and especially the customer service of this company is impeccable. I highly recommend this company and am extremely satisfied I chose Sol-up.

Amazing customer service start to finish

I reviewed three companies before finally deciding to go with Solup, not only were they the best price, they were also hands down the most professional! Universal solar direct sounded like used car salesmen changing the price multiple times during the interview. The install was quick only took two days on my huge house and had convenient scheduling! I highly recommend getting solar panels and going with Solup!

Finally Went Solar

I had been looking for solar for roughly two years by the time I finally decide to go for it. My initial estimate was from Sol-Up and the only reason at that time for me not to go, was money and the unsureness of my residence. Fast forward two years and 3 estimates later I decided to go for it. I almost went with a competitor but decided to reach back out to Sol-Up. They not only matched the cost but beat it with higher quality panels. Through the entire process Sol-Up was always up front and very informative. I am happy to have made the transition, the only issue..... I wish I had done it a year earlier!

Sol-Up has great service, quality and price.

Sol- Up had the best product and labor warranty. They answered all of my questions, did all of the documentation for HOA Approval, NV Energy, and inspections. Sol-Up kept me informed and provided me with updates throughout the whole process. All of their staff members are professional, knowledgeable, and courteous. The crew who came to install the system arrived on time and explained all of the work that they will be doing. After passing the inspections and Net Metering was turned on, there was a follow up appointment on how to read my solar dashboard. I highly recommend Sol-Up for their great service, quality, and price.

Family electric cars now powered by the sun!

Install was very well done. Crew was professional and did a great job. All solar systems will require a little bit of conduit on the outside of your house in order to get the power from the roof to your electrical meter. The crew supervisor was able to run the conduit closer to the bottom of the house so as to minimize the visibility of the conduit. This required some extra work on their part. After installation, you'll need to wait a few weeks for the county and NV energy to do their inspections. Meanwhile, Sol-Up will send a painter to paint the exterior facing solar system parts to match your house exterior color. The front office does a great job making sure everything's on schedule. One trivial issue: Other Solar Companies such as Tesla will allow you to monitor the electricity that your solar array produces alongside the electricity your house is consuming and the net energy that you're sending back to NV energy. I was looking forward to this functionality because I like watching arrows move on my phone. I found out that SolUp usually does not install this extra electricity meter to bring the cost of the system down. I was a bit bummed, but after learning that the part cost $500, I was a bit glad that they saved me the money. All inflow/outflow data can be reconstructed with your NV energy bill.

Awesome service!!!

From the beginning of the process to the end, Sol-up kept us informed. They were also very responsive to any of our questions and helped us understand how the process works between NV Energy and our solar panel system. One exceptional point of service was the final process with Emmanuel who came over to the house to explain everything. Thanks also to the technicians who installed the solar panels, Domi, Luis and Fernando.

We had a very bad experience with this company

We had Sol Up Solar Power company install 22 solar panels on our roof in Jan of 2017. They installed 3 more solar panels in October 2017 to meet our additional energy demand. We developed a bad roof leak during heavy rain into the bedroom of our home directly under the solar panels where the installers were walking to do the install. We notified our homeowners insurance company about our leak. The came to our home with a professional licensed roofer to investigate the cause of the leak. They determined the leak was not due to wind or storm damage but they told us their roofer did see numerous cracked roof tiles on our roof with some being located under the solar panels that were installed. We then notified Sol-Up of our leak. They sent a gentleman from their company to our home to inspect the leak. He got into our attic and said he could not detect where the leak was coming from but he did see some water leaking in. Sol UP then said they would send a roofing company to inspect our roof and do a leak test by taking a hose and running water on our roof and try to determine the cause of our leak. They sent a roofing company to our home called One Roofing who determined we needed broken and crushed roof tiles replaced and they gave Solup a quote to fix the leak. Sol UP then contacted another roofing company to come to our home to give another opinion called PRS roofing who was also supposed to do a leak test after Solup would remove 3 solar panels over the area where the roof had been leaking. Solup did remove the 3 solar panels and the company took pictures of what was under the roof and reported this information back to Phil Shaw at PRS roofing. Sol Up informed us that PRS roofing had told them and had signed off on a report that they had no liability in our roof leak. We asked to see that report multiple times because we wanted to understand how the solar panel installation had nothing to do with our leak since we had absolutely no issues with our roof before the install. They finally sent us a report several weeks after we had asked to see this. It was done by Phil Shaw with PRS roofing and it said the leak was caused by multiple broken and cracked roof tiles. We found nothing on the report that released Sol Up from liability in our cracked roof tiles. I called Phil and talked to him directly and he told me that Sol Up tried to pressure him to write the report releasing them from any liability in the leak and that he left the report purposely vague for that reason. He said the roof leak was due to broken and crushed roof tiles but he had no way of knowing who broke the tiles. All he could say for certain was that due to the cracked and crushed tiles the felt underlayment deteriorated over time due to sun and dirt and eventually rain leaked into the home. He said Sol Up kept saying to him how could we have caused this since we did the install of solar panels over these cracked tiles almost 2 years ago. (run out of room)

THE BEST COMPANY IN VEGAS!!!!!!!! Look no further

Listen! Listen! Sol up is the best solar company in Vegas. They're top notch and second to none. I took my time and did months of research before making my decision. I received a quote from Sunrun and spoke with a representative by the name of David. David was very aggressive, pushy and annoyingly called/texted me several times attempting to make a sale. Sunrun’s prices were very expensive compared to Sol up. Their negative reviews also made me very hesitant, as several of their customers had issues with pigeons, the installation process and warranties. Sol up had great reviews! Nonetheless, I vetted several of them and took the time to contact customers directly. Each customer was very happy with their panels and the entire process. Upon contacting Sol up, I spoke with Grant. Grant was very professional, knowledgeable about the products and answered all of my questions without being so aggressive. He explained each step of the process and was very responsive to emails and phone calls. Sol up also had much better loan options, with competitive interest rates. I was able to choose the best option with me, while the prices were much cheaper than Sunrun - including THE BEST Panasonic panels. Sol up took care of all of my HOA paperwork :) All of the paperwork (agreements..etc) was completed via Docusign, which was very convenient - due to the Covid-19. The whole process was very easy….way easier than I expected, having no experience what so ever in Solar Panels. The staff at Sol up was very professional and polite. The installation process was seamless! The crew arrived on time and completed the job before the expected time. After the installation was completed, they left my house and garage clean - without leaving any residue. You would have never known solar panels were installed. Another thing that REALLY impressed me was the fact that they painted the equipment (from the solar panels) on the side of my house!!!!! This saved money, as I did not have to hire a painter. After the installation, the representatives were in constant communication with me. Within a few weeks, my system was up and running. So far so good! I am very impressed with Sol up, my panels and the warranties. I have yet to receive a power bill yet. I'm really excited to see the savings. I highly highly recommend this company. Feel free to contact me directly. Last thing that impressed me....Sol up is a local company. If I have any issues, I can contact them directly :) one stop shop...

Sol Up

I've installed my solar system with SolUp, a few years ago. Last month when I looked online I realised that some of my panels were generating much less energy than the surrounding panels and 3 panels were not generating any energy at all. I took a screenshot and emailed SolUp. A Sol Up rep called the next morning explained to me that my micro inverters were not working well and they will replace all 36 of them with a different type of inverter and monitoring system, free of charge. The work was done in 2 very hot days and the cherry on the pie was that they've replaced my DIY pigeon guard with a professional product at no extra cost. SolUp is a good, professional company with very responsive customer service.

Very Professional and Great prices

From the beginning and end of my solar project Sol-up entire staff were so professional and made it so easy to get the project done in a timely manner great prices , service and product were outstanding

Great company, fantastic people - made solar simple for me

I spoke with several companies in the Las Vegas area, even got estimates from 3 of them, all the research made the decision to go with Sol-Up very easy. Sol-up has been in the solar business longer than anyone in Las Vegas, and they offer the best warranty hands down. The pricing was competitive, and their quote for my system came in the lowest of the 3 - the competition offered to match the Sol-up price (but not their extended warranty), and I liked that Sol-up provided a fair price out the gate without playing any games. The entire process from start to finish was completed quickly and competently with customer service that was friendly, knowledgeable, and professional. We had a larger system installed and it was a 2 day process, the install team showed up on time as scheduled and all the guys introduced themselves (Domi, Luis, Keeton, and Jacob) and got to work. The install went very smoothly with no issues, throughout the process the guys kept me informed and involved me in some of the decisions (where to place the inverter, etc..), and at the end of the install I was provided a walk through of everything and how to operate the system. In my opinion, the installed system is the best looking one in the neighborhood with very little changed on the side wall of our house other than an emergency cut off switch box. Overall very please with the entire process and will gladly to recommend Sol-Up to my family, friends, and anyone who asks!

Great company and service

The sales representative was straight forward. The process was simple and easy. The installation was quick.

Excellent Company

We chose Sol-up because of their excellent BBB reviews, A+, and competitive pricing. Their service has been outstanding from day one CSR and online contract completion service through the great installation service, on time and on schedule. The installation crew was easy to deal with and informative. We heartily recommend this company for solar panel installation and service.

Happy we chose Sol-Up

We reviewed and had quotes from 5 companies and ended up choosing Sol-Up. They offered a great solar panels with a guaranteed warrantee along with a price that was competitive. Other companies use the same panels that Sol-Up offered and bumped up their prices by standing by the same warrantee as Sol-Up. We found this out by shopping around. It pays dividends to shop around. Out of all 5 companies, their representatives were polite and not pushy. Their Installers were quick and professional. The whole process was just perfect. We are happy Las Vegas Solar customers now. V/R, A New Solar Family.

Couldn't Be Happier

Every stage of the process Sol-Up was informative, timely and professional. The coordination with NV Energy could not have gone smoother. On top of that they had the best price around.

Best in Las Vegas

During this hardship because of the coronavirus, I have lost my job and I wasn’t able to afford installing solar. My installation date was scheduled next month in April and I immediately messaged the Sol-up team and let them know how I can’t afford it to install it because I have lost my job. Usually there is a cancellation fee as I signed a contract saying that if I cancel the installation there will be a cancellation fee. But the Sol-up team were really helpful and told me they won’t charge me a cancellation fee because they understand the circumstances right now. They worked with me and even offered me help. I would recommend Sol-up as they are very humble and professional; they care about the customer more then making a quick buck off of them. Thank you Sol-up , you guy are the best. I am going to install solar from Sol-up only once I can afford to do so.