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Dr JD Schmitz, 4 weeks ago

We had Sol Up Solar Power company install 22 solar panels on our roof in Jan of 2017. They installed 3 more solar panels in October 2017 to meet our additional energy demand. We developed a bad roof leak during heavy rain into the bedroom of our home directly under the solar panels where the installers were walking to do the install. We notified our homeowners insurance company about our leak. The came to our home with a professional licensed roofer to investigate the cause of the leak. They determined the leak was not due to wind or storm damage but they told us their roofer did see numerous cracked roof tiles on our roof with some being located under the solar panels that were installed. We then notified Sol-Up of our leak. They sent a gentleman from their company to our home to inspect the leak. He got into our attic and said he could not detect where the leak was coming from but he did see some water leaking in. Sol UP then said they would send a roofing company to inspect our roof and do a leak test by taking a hose and running water on our roof and try to determine the cause of our leak. They sent a roofing company to our home called One Roofing who determined we needed broken and crushed roof tiles replaced and they gave Solup a quote to fix the leak. Sol UP then contacted another roofing company to come to our home to give another opinion called PRS roofing who was also supposed to do a leak test after Solup would remove 3 solar panels over the area where the roof had been leaking. Solup did remove the 3 solar panels and the company took pictures of what was under the roof and reported this information back to Phil Shaw at PRS roofing. Sol Up informed us that PRS roofing had told them and had signed off on a report that they had no liability in our roof leak. We asked to see that report multiple times because we wanted to understand how the solar panel installation had nothing to do with our leak since we had absolutely no issues with our roof before the install. They finally sent us a report several weeks after we had asked to see this. It was done by Phil Shaw with PRS roofing and it said the leak was caused by multiple broken and cracked roof tiles. We found nothing on the report that released Sol Up from liability in our cracked roof tiles. I called Phil and talked to him directly and he told me that Sol Up tried to pressure him to write the report releasing them from any liability in the leak and that he left the report purposely vague for that reason. He said the roof leak was due to broken and crushed roof tiles but he had no way of knowing who broke the tiles. All he could say for certain was that due to the cracked and crushed tiles the felt underlayment deteriorated over time due to sun and dirt and eventually rain leaked into the home. He said Sol Up kept saying to him how could we have caused this since we did the install of solar panels over these cracked tiles almost 2 years ago. (run out of room)

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Jon F, over 1 month old

Recommended by neighbors. And was interested in lower my utility bill

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Anonymous, over 1 month old

This company was head and shoulder above Solar City. Their install is visually appealing and they offer a variety of products that work well if you want your solar panels to work for the long term. They have minor hiccups in communication between themselves, but they were timely and motivated to complete the solar installation in a timely manner.

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mchardy/finkelstien, over 1 month old

We have been using Sibo Electric for our electrical needs for approximately 10 years and have been extremely satisfied with all of their work. We originally had been working with Bombard Electrical/Solar for this installation but due to poor communications and lack of response, once we discovered that Sibo was installing these systems, we requested a quotation and contracted with them to do the installation. We have always been happy with all work done by Sibo.<br />

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Not so honrst !!, over 1 month old

Sales people dont tell you that on cloudy days pannels dont generate energy and you pay high energy bill from power conpny!!

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Kristina , over 1 month old

I met with Charles after talking to another company. I wanted to have the panels a certain way because I was worried about the way they were going to look. He was able to customize the system the exact way I wanted and at a price that was cheaper than the other guys. Everything went the exact way it was explained and I couldn't be happier!

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Mike , over 1 month old

Stan with Solar Star is a stand up business man,he delivers what is promised and i would recommend him to anyone. I love my solar and i am saving money every month. Thanks Stan!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Anonymous, over 1 month old

Rooftop Solar Installation and maintenance<br /><br />We are fortunate to know of Shawn O'Meara's expertise regarding solar panels. We had Shawn and his employees install rooftop solar in 2010. The installation process was explained to us and completed in an efficient manner. Since that time, Shawn has demonstrated commitment in helping us to maintain our system. We are very relieved to have Shawn back in business with Aspen Electric and Solar. We experienced difficulty obtaining honest and affordable estimates, from other solar companies, when our solar system had to be removed and replaced due to a re-roofing job. We are very happy to know that we now have a reliable, experienced, easy to communicate with professional when we have electrical and solar needs.<br /><br />- Wayne and Cory Avery<br />Reno, NV

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Reta, 6 days ago

We are happy to have solar, but we didn't have a great experience. The sales guy left out a few crucial details about the loan and how solar works: 1) how the loan payment nearly doubles at 17 months unless you apply a tax credit, and even then, it's still higher 2) how we still pay the power company to stay connected to their grid 3) how we have to add solar to our homeowners insurance, which increased our payment slightly. So we kept finding them out later and feeling deceived and like all these extra things made it not the dream deal it sounded like - not a good thing for financial planning! I also didn't like how our sales guy had us create an "account" before we were sure we were going with it, which actually meant signing a contract, so we ended up feeling trapped in something we weren't even sure we wanted. We had 3 days to cancel, and then there was supposed to be a fee for cancelling after. The sales guy said we would NOT have to pay that, but I didn't trust him by then, especially when my name was signed on the contract saying we would have a fee. Then there was some "issue" that was never explained to us, so it took 2 months after the city inspection to even get our panels turned on. Again not great when we are paying both for our solar loan and our power bill. I would suggest shopping around when getting solar, not just getting roped into it by a sales pitch

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Patti B., 3 weeks ago

This is the worst company that I have ever dealt with. Once my solar was installed (6 months) activated and they got my $60,000 cash, I no longer mattered to them. They do not respond to phone calls, emails or texts. They promise service and never show up. My system worked well for 2 months, and now I am receiving large bills for electricity in July and August. I don't believe they are monitoring as promised. The last time someone was here, they said they would be back in one week to move or replace 4 panels that are consistently underproducing. That was May 2 and they never came back. I truly regret my decision. Their advertising is fraudulent; they do not care about their customers, at least not this one. After threatening a lawsuit, I received a call today saying there would be a technician here in another week. I had a wonderful experience with solar in California for 12 years. A technician was needed only twice in that whole time and they were there within 24 hours. Elevation has a lot to learn about efficiency, integrity and ethics. I am sad and angry that I have been treated this way.

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H. T., 2 weeks ago

Had the opportunity to be helped by Matteo Grazzale. I appreciated his response to all of my concerns. His knowledge and sunny disposition made my transition to solar seamless.

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Anonymous, over 1 month old

Excellent service and a very quick install

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Anonymous, over 1 month old

Excellent, I've done 3-projects with IPC.

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Philip1, over 1 month old

From a household that had 4 jobs, we went down to ZERO. I can honestly say if it wasn't for the care that Lucas and Carissa gave us, we would have never gone solar. And now that we did go solar, we're great ful because having no power bill reduced stress and the tax credit we got literally floated us for a few months. I had to write the review, thank you guys again! Phil

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EdwardM, over 1 month old

Decided in about Sep of 2019 to finally order a solar PV intertied system. Incredibly, they were able to complete the proposal, design and engineering work, permits and install before the end of the year, all in about 3 months time. If you've ever done re-modeling work with permits, you can appreciate that this is a very timely install! This involves multiple parties, city permit department (about a month just for the city), and the power utility company. From their sales rep, to the project manager, to the install crew - IWS was easy to reach throughout the process, to answer any questions. The install crew and electrician were great too. We had to wait until the first week of January to turn on the system but that was because the local power company had to update the software in our power meter and they had a delay due to the Christmas and New Year's holiday. Once that was done, we just flipped a switch and the solar PV was in operation. Our system is producing almost exactly the amount of power it was designed to do, and what we expected. Because we are very economical with our power usage, we are net positive to the power company for now. But that means we have the right amount to also recharge a future EV car. Our home is in Redmond, Oregon - and was installed by the crew out of Boise.

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Don Mitchell, over 1 month old

Robco was the only company out of the 5 that I got quotes from that was willing to educate me on the different types of solar systems and the positive / negative aspects of each. It didn't feel like a sales pitch trying to sell their product as the "only and best option." If you are going solar please educate yourself on the systems and their capabilities for your current situation and for future needs and owners of your home when you sell it.

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Timothy & Janice Carlton, over 1 month old

(no comments provided)

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Ofer Salter, over 1 month old

I've been in the solar business for 11 years and know allot of people in the industry....I've chosen John with AAA certified to install solar on my home because he's the real deal...allot of companies has the license to install solar...it dosen't mean they know what they're doing...John and AAA Certified really understand solar...and can be considered an expert...including getting through the permitting process and net metering applications...which is an expertise on it's own...no one dose it better and faster than AAA...they got a phenomenal office staff that really stays on your project and makes sure no time is wasted

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Nolan, 1 week ago

Very professional and organized. I didn't have to do anything to help move the process along. I was given a very details road map of exactly how and when each step would happen. The insight that Travis provided on the initial call was very important to me. I was shown much more information and reasoning for decisions than from other companies. My only problem is the current smoke situation isn't allowing me to determine if the system is fully operational, but it appears to be generating at a reasonable amount give the smoke.

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Fred, 3 weeks ago

Huge Scam Universal Solar ....they drilled holes into my roof right through my ceiling....had tar dripping through into my home...complete hack job.... they told me I would reduce my bill to $12 a month with NVEN....I keep my temp average at 78*....I'm getting a bill from NV Energy for $147 and I'm also paying for the solar system at about $200 a month...this is not what they promised....if they had been honest with me upfront I would have never bought the system....I was told by Vito the salesman that it would take a few months to build up credits but in that time they had a payment grace period so it would all even out.....oh what a lie....if I knew the truth they would have never gotten the sale and that folks is why they lie to you...now Universal solar is telling me it takes a year to build up the credits, which is actually 1and 1/2 years....I totally got scammed and now am paying double electricity bills...this will happen to you too if you do business with them...LET THE BUYER BEWARE

Description

Mosaic offers choices for solar financing. One loan is structured so that the monthly payment is lower than their existing electricity bill. The average Mosaic customer saves $30,550* over the life of the solar energy system, sometimes starting right from the time the system is energized. And when the homeowner owns their system, they claim all the savings, from the federal tax credit to any state or local incentives.

Description

Dividend is a leading national provider of renewable energy and energy-efficient financing solutions to property owners. We give our customers the opportunity to obtain clean energy financing through a comprehensive suite of financing options. Our flagship product, the EmpowerLoan™, continues to expand its product offerings into the storage and home-energy space. Dividend also offers commercial PACE, which is a public-private financing mechanism for energy efficiency, renewable energy, water conservation and seismic upgrades on privately-owned property.

Description

GreenSky® was founded on the idea that payment, credit and commerce could be enhanced using technology and elegant user experiences. We believed payment and credit could be an asset that empowers and enables commerce, not a distraction or impediment. Today, GreenSky delivers a service that helps business grow and delight their customers.

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A national leader in residential and commercial clean energy financing via PACE , Ygrene Energy Fund is revolutionizing the home improvement industry.

Description

The mission of GreenBiz Financial is to offer solar and other energy-efficient home improvement loans with attractive rates to our customers.

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LightSteam is a national online consumer lending division of SunTrust Bank, the flagship subsidiary of SunTrust Banks Inc., one of the nation’s leading financial services companies.

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Fast loan processing, competitive fixed rates with no pre-payment penalties and attentive customer service Home Loan Investment Bank, FSB is a full-service financial institution offering commercial lending, home improvement lending, small business lending, personal and business banking, automobile financing and mortgage services. We are a federally regulated, FDIC-insured savings bank with branches in Providence and Warwick, Rhode Island and are dedicated to helping our customers with their financial needs through our team of experienced and friendly bank representatives. We will give you personalized one-on-one attention and professional guidance to ensure that your transaction is completed in an accurate and timely manner. We are also a member of the Allpoint Network, providing access to over 40,000 surcharge-free ATMs nationwide. Whether you are looking to open a CD, refinance your home or start a business, we offer competitive rates. Call us today and see how we can help with your financial needs.

Description

FDIC insured EnerBank USA® is a highly specialized, national consumer lender that helps strategic business partners and independent home improvement contractors increase sales. Strategic business partners include manufacturers, distributors, franchisors, member or trade associations, and major retailers of home improvement, remodeling, and energy-saving products and services. They all rely on the bank to be here today and tomorrow to fund customer loans and help them achieve their business goals and objectives. We are America's home improvement lender of choice. We are reliable, professional, and we produce results.

Description

We offer similar programs and pricing as the big Banks, but with the kind of personal attention that you won't get with a black box lender. Our team provides a level of interaction and dedication to problem-solving that is unique in our industry. We also have a consumer-friendly process with no prepayment penalties or other hidden costs.

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Founded in 2001 and headquartered in Salt Lake City, Utah, Celtic Bank is a privately owned industrial bank chartered by the State of Utah. Celtic Bank specializes in small business finance, helping business owners with working capital, expansion, acquisition, construction, equipment financing, renewable energy finance, real estate purchases and refinances, and more. Celtic Bank has ranked as one of the top ten SBA lenders nationally since 2013. Celtic Bank has a proven track record in a range of industries, including renewable energy finance, healthcare, gas station / C-store, car wash, hotel and others. Every business loan application is approached with a creative and problem-solving mindset, and we aim to structure tailored financing solutions that help our clients meet their growth objectives.