Shine Solar, LLC

The whole crew has been amazing!!! Thank you for being amazing

My experience with shine solar was nothing but amazing. I have always gotten answers and the process was headache free. Everyone at shone has been amazing. Thank uou

great solar company

Everything from start to finish went very smooth. Started producing electricity as soon as it was turned on. I am very excited to to see what it does to my electric bill.

Shine Solar is top notch in my book. Excellent installation crew

Shine Solar Was able to give me the panels that I wanted. Everything from the sales person to the installation coordinator and finally the installation crew went like clockwork. Thank you Shine Solar for a happy experience. I highly recommend them.

Shine Solar is awesome!

My experience with Shine Solar was great throughout the entire process. I wouldn't hesitate to recommend them.

Go Green.

Yes, I recommend Shine Solar! It's a great company that will help you start making a difference to Mother Earth. The staff was very knowledgeable to all my questions before actually deciding if I wanted to go this route or not. After I decided, they went through every step needed to get the job started. They even contacted the city and my HOA for me for all information and permits. I didn't have to do a thing. They installed them in one day and I was up and running a few days later after the city inspector came out and gave the ok! There was also a lot of add ons that came with the price of the panels. So well worth it! I read some other reviews on here and there are a couple people that were not satisfied. I never had a problem with them. Only problem I have had was a cable plugged in wrong and they are on their way to fix it. When they were installing panels and what not, I was also outside watching them like hawks.

Damaged my property. Refuse to repair

The team who set up the panels, destroyed the steep slope on my property. Geo textile to keep the dirt in place were ripped away, top layer of stone were scraped away. The erosion prevention features were removed or destroyed. They left my property without cleaning up. The latest communication from them was that they will not repair the damage, pay me to have it repaired or pay a contractor to repair it. The estimates for repairs of contractors are more than $8000. This is just the latest in a series of mess-ups. We reached an agreement to install the system at the end of 2019, in time for the big tax break. After trying to contact them, they finally came and messed up my yard. Not only do I have the damages, but also lost the tax break for 2019. On top of that, I received bills from two different financial institutions for the same job! I definitely DO NOT recommend Shine Solar. All promises, until they get the contract. Then everything falls apart. Find another company to save months of struggle and friction, ending in huge financial losses. I cannot save that much in electricity in a lifetime, to recover my losses.

Shine has done a wonderful job!!

I have been wanting to go solar for a couple years now and really did not know how then shine was brought to my attention!!

Shine Solar was great very helpful and informative. Kept us inf.

Kept us informed and updated though the whole process.

Excellent! Highly recommend

They are local and eager to help and explain. Did not use high pressure tactics to sell anything

Informative and Helpful

Answered all my questions, and had all the information available and easy to understand. They took care of all the details.

Seamless with GREAT communication!

Shine Solar was great from beginning to end. From my initial conversation when we discussed my usage and size of my house all the way through the process with Misty until the end and past with great followup

BEWARE! Stay far away from this company!

I don't normally write reviews, but I am doing so in hopes that no one else goes through what we did... Almost a year ago we decided to do business with Shine Solar. The loan was finalized and panels installed seamlessly... all 70 of them. Because of the sizable job, we were given a great deal on a generator package by our salesman. This is where their service went completely down hill. All of our paperwork was completed for the generator/mini-split package back in the Fall of 2019 and we got the runaround until March of this year when the generator was finally installed. The package we agreed on included two mini split air systems, that were to be installed separately, along with actually hooking the generator up. In April, we randomly got a denial letter in the mail regarding a recent request for a loan. When we confronted Shine Solar about it, 'supposedly' the pre-approval expired, so other financing had to be obtained. The issue is that no one informed us of what was going on. Why a company felt it was okay to use my personal information to begin applying for a loan without notifying me first, is unprofessional. On top of that, the install delay was on Shine Solar, not us. At the time we called, I informed them of an error report we were receiving on the solar meter. It is now June and no mention of fixing it. To say I am dissatisfied with their service is an understatement. My husband has asked them to come and get their equipment, however their reply is that the decision seems "drastic". There is nothing drastic about a request for a homeowner to have a company come and pick up equipment, especially when we are well within our guarantee on one system and the other system doesn't even belong to us, nor operating. The fact they are more focused on illegally obtaining funds vs keeping a sizable account by fixing an issue is a major warning sign. Please proceed with caution when dealing with this company. If you have service with them, watch your credit closely. If you are in the process of working with them, do like we did and keep ALL documentation in case they do this to you. We thought we were doing the right thing by using a company located in AR. We do plan on taking action regarding the misuse of personal information, especially after we requested once again that the equipment be picked up and my husband was hung up on. BBB is next up on the review/complaint list!

Did not get what I paid for! Check yours.

Shine sold me a 14.5 KW system, then installed a 12.4 KW system. They owned up to that mistake before I found it. So the told me they would add panels to make it right. They added 5 panels which required removing my fence. While I was fencing around my $61000.00 folly I observed the second install was no where near as clean as the first, to include muddy foot prints on my panels as well as poor alignment through out. In attempting to get solutions from shine on making it right I got mad and the madder I got the more I looked. Its really simple math (surprised their engineers have trouble with it) size of panel times number of panels equals KW. Example 45 x 310 W = 13,950 W or 13.95 KW, I bought 14.5 KW and received first 12.4 then 13.95 KW. They tell me I am getting 5 more panels, which will put me over what I purchased, but that was two months ago and I am still waiting. If you have Shine Solar, do the math. I suspect I am not an isolated incident.

WHAT ARE YOU WAITING FOR? #GoGreen

After a year of thorough research, I took the Shine Solar plunge and I am now reaping the solar energy benefits of net metering! As a homeowner in southwest Rogers, I have successfully navigated the architectural control committee of my POA (property owner's association) as well as the net metering agreement with Carroll Electric. If you would like to learn how to control your energy production and consumption and build aggregate energy accounts for multiple properties give me a call. I am happy to walk you through the process. (Contact Information removed for privacy)

very professional company to work with

From the start, It has been a great experience. Getting a quote, having the solar panels installed on my house, fixing a very small issue that kept me from turning my panels on for the first time, and the customer service is extremely professional. I told all my friends at work, even my neighbor is getting solar panels installed on his house. Couldn't of asked for a better company to go with.

Ecstatic Customer

Working with Shine Solar was the easiest purchase I have ever made!! The take care of EVERYTHING!! Going solar is a no brainer.

Responsiveness is Incredible!

A seamless and responsive experience in becoming a solar powered home owner. From the initial visit with Kenny to the switch flipping to turn on the power, Shine Solar has been an incredibly responsive company to work with. Enjoyed watching Ozarks Electric test the system and loved learning more about how it all works. I love that we are making such good use of the resource that usually has me sweltering in the summer. So thankful!

Shine Solar is great to work with

I've taken my time to write this review till the power was on and could actually say something about it. Shine Solar has been great! They answered all the questions up front and then did a great job in keeping us up to date on getting the installation paperwork complete. Installation went great and then Shine Solar worked with the city and power company to get everything inspected and turned on. Shine Solar even did the work the power company was supposed to do to fix something found during the installation inspection! While I haven't received my first bill, I have been checking output online and everything is looking great. Did have our first major storm: hail and 70 MPH gusts. Panels are still there and working! Highly recommend Shine Solar.