Semper Solaris

Semipermanent Solaris Review

The service was very good until after the last payment. We had issues with the with the SunPower Application installed on our I-Pad. The output readings on the app did not correspond to what was supposedly installed. The many phone calls to Semper Solaris, did not receive a response either via phone or email. We were very close to reporting them to the BBB. Finally, someone, who answered one of our many phone calls, knew the likely cause of the problem. We were then bombarded with phone calls and apologies which were a day late and a dollar short.

Semper Solaris

From the beginning w/ Anela to the design and install the process was awesome. Every question I had was answered quickly and clearly. I had a few adjustments that my HOA required and they were all taken care of without question or difficulty from the Semper design or install team.

Essentially Good Experience

Other than not being able to place the system to our preferred location, everything went pretty smoothly.

Great work thanks to salesman Gary

After interviewing 4 other solar roof companies, I choose Semper to replace my roof and install panels. Was a little worried this would take a looong time as contract stated 10 to 12 weeks before start. I was not prepared to wait since I had a leaky roof and at first communication was hard. Roofer, Carlos never called when I was told he would. He eventually did give me a call weeks later but had nothing to do with installing the roof, solar panel designer was not listening to the assessor as to where and what things needed to be done. However my salesman Gary Derrick was awesome and got right on my project! Within no time he had the roof contractor, Michael, in touch with me. I received emails that permits had been pulled with the city and SCE contacted. My roof was installed, Great Job! My panels were installed the week after, Looks great! Just waiting for SCE permission to turn on (it all ready seems to be working) and information on the app to monitor. All done in good time. Thanks Gary!

Good work and thanks Anela

I had a good experience with Anela the sales person who was good at explaining everything. Anela was also prompt in communication. The installation went smooth and we are enjoying the solar panels.

Encountered some problems...

I had my solar panels installed in October of 2015. The sales person who contacted me was very helpful and answered most of my questions about the solar panels. Semper Solaris is a good company but I had several problems with the installation of the panels (delayed installation and the installers had to come back a few times before everything was completed) and they had to replace the inverter because the one they installed kept giving me problems. It stopped working several times and of course that affected my production and messed up my PG&E usage. The technicians came back to check what was going on and finally decided to replace the inverter. It was frustrating because I did not expect to have those problems after they completed the installation. I still had problems with it until December of 2015 (2 months after the installation). I had a few more problems after that and called technical support at least 3 or 4 times since the start of this year (2016). I really hope I won't have any more issues with it.