Semper Solaris

Great install but tax write off such a lie

Was told to get a tax write off and pay 8k from taxes to keep payments low. Well I went to my tax guy and he said you don't get all that in one shot...it goes over 5 years well. Now my payment is going over 100 more....thanks for the misinformation. Fml

Great system. Battery rebate issue

First: The system itself has worked flawlessly. My issue is with the battery rebate. The person jn chage appears to be minimally involved. Now, it would be a fair assumption that if the rebate was going directly to Semper Solaris, that their attention would laser focused. But, sice it is going to the customer, it warrents less attention. I am writing this to get a response. I only get one shot with SCE at getting it right. All I'm asking is for a cordial response with a confirmation of the accurate plan change to allow for my rebate. I prefer not to use names, but this message is for you, Emery.

Beginning to be concerned

We had a great salesman, not pressure, information. Shopping for Tesla Powerwall. He warned that a delay should be expected due to chip issue. We received several reassurring calls in the first two months. Then, nothing 2 months until a letter with the County approval. A few weeks later a call about ready to start install in one week. Installers had challenges as plans were not the exact deal. They worked five days arriving about 10-10:30 daily driving from El Cajon. On "completion" I noticed one battery had no green light visible and the electrician tried trouble-shooting but stated he would return next day 11/16. There has been not final signing and not sure if he got the WiFi connected. We are patient and would like some communication. 11/19/21. Willing to give five stars if the communication improves now.

Bad micro inverter (panel)

We had our solar and roof installed July of 2022. Clean, fast and courteous. 1 panel went out May 25 2024 and here we are Aug 02 20203 and we still have 1 panel not working. Bad customer service to get some one out to replace or repair the panel. Email after email, no date of when we can get this resolved. Been paying for all panels monthly as usual. Will we not billed the months we have been without that panel, I think not. I should have read reviews or researched this better.