PacificSky Solar

When things go wrong...

In an earlier review, I castigated Pacific Sky Solar and said that you can't count on them to back you up when things go south. I'm happy to report that I was proven wrong. The owner of the company paid me a personal visit to make things right. I have tremendous respect for this. He was able to take full ownership of what went wrong and made reparations that I am more than satisfied with. Like I said in my original review, you can tell the integrity of a business not by how they act when everything goes well, but how they act when things don't go as planned. Well, Pac Sky Solar renewed my faith in their integrity, and so, because of this, I want my review to reflect that. In this day and age when they could have easily ignored my review and gone about their business, they chose, instead, to do the honorable thing. Well done, Pac Sky Solar. You're earned back my business, and you should consider them yourself the next time you want solar work done.

Happy Byrd

Thomas and Crew did a very good job from start to finish! Everything went as promised, and was amazed when I just received my first electric bill for zero dollars after running the AC a lot the month of August!

Up and Running

Installers did a great job, my roof looks wonderful now with the solar panels. Aymane was our sales person and he was very involved in the solar process in the beginning but in the middle of the project he was not replying back, or the response would be very slow. I would not recommend this salesman because the communication was very poor. After sales support with Robert was a great experience, learned the monitoring program. Overall, I am glad the solar system is completed.

Solar Install CA

Sales process was very good and follow up, I did expect to be kept informed during the process better, there was period of time of no communication.

system installed

team worked great throughout the project. Robert came and did a good follow through. Website referral page needs to be looked at, could not get it to work.

Acceptable

David showed us good cost savings, and we are definitely saving money on our electricity. Installation was nice and neat. Had a little issue with the invertor not working correctly, but they pacific sky solar came back and fixed the problem. Robert's presentation was good and very informative, and made sure I was satisfied

Solar + roof + panel upgrade + roof hatch

Overall quality of final installation very good. The materials and workmanship were top notch. It took longer than expected. (disclaimer: I had a pretty big job) The one improvement I would suggest is better communication to the customer and sub-contractors.

on time and budget

The process was pretty painless. I had to have my current system replaced because of defective panels. Pacificsky was responsive and quick to respond to my request. The price they quoted was significantly lower than the other estimate I received. Two other companies never respond to my request. They however had some trouble coordinating and I got confusing messages confirming than not confirming my appointment. It was has been about a month and time will be the final determination of effectiveness of the panels. Overall I am very satisfied with the product and service I received.